Sample_Task_Order_SOW.docx

Task Statement of Work Human Resources Support

A. Introduction

NOAA’s employees are its most important asset. Their competence, creativity, commitment, diversity, and innovation are vital to the accomplishment of the NOAA mission and the nation’s interests. The NOAA Workforce Management Office (WFMO) provides policies, programs, and processes that facilitate the recruitment, hiring, development, and retention of a diverse, highly skilled, motivated, and effective workforce capable of accomplishing the agency’s mission.

The WFMO serves as the operating human resources office for NOAA providing the full range of recruitment, staffing, pay administration, classification, management advisory services, retirement and benefits counseling, personnel and payroll processing, Human Resources Information Technology (HRIT) systems support, audit/accountability activities and partnership with management to carry out NOAA’s mission.

This requirement excludes human resources duties that are inherently governmental functions. These inherently governmental functions and services are identified in Section A.2.3 of this Statement of Work. Additional information relating to inherently governmental functions is explained in detail in the Office of Federal Procurement Policy (OFPP) Policy Letter located at http://www.whitehouse.gov/omb/procurement_index_work_performance/. All HR functions considered to be inherently governmental shall be performed by the Government.

The Government anticipates awarding a single BPA to one firm and placing the first call shortly afterwards. The successful vendor shall be required to rapidly respond to calls issued by the Government with high-quality contractor support.

A.1 HR Services

The contractor shall upon receipt of this executed call, provide HR services that may include, but are not limited to, the following representative HR services for any component of NOAA’s Workforce Management Office (WFMO) that is authorized to procure services and products under this BPA.

· HR Consulting

· Delegated Examining

· Staffing and Recruitment

· Pay Setting

· Process Overpayments

· Personnel/Pay Action Processing and Monitoring

· Classification and Position Management

· Performance Management

· Voluntary Leave Transfer Program

· Leave Counseling

· Reports

· Employee File Maintenance

· Open Season Marketing

· Requests for Preliminary Employment Data

· Reduction in Force (RIF)

· Voluntary Early Retirement Authority (VERA) and Voluntary Separations Incentive Payments (VSIP)

· Major Hiring Initiatives & Job Fairs

· Pay for Performance

· Support HR-Related E-Government Initiatives

· Human Capital Initiatives, Workforce Analysis, and Strategic Workforce Planning

· HRIT Systems Support, Maintenance and Development

· Time and Attendance

· Training and Development

· Secretarial and/or clerical Support

· Employee Relations

· Benefits administration

· Human Resources technical writing for policy

A.2 Work Description/Methodology

A.2.1 Work Personnel Requirements/Competencies

In fulfilling the requirements of this call, the contractor shall:

· Have expert experience in performing HR work at the Federal government level;

· Ensure that all of its personnel working are U.S. citizens or are foreign nationals that meet the Department’s moderate security credentialing requirements to access Government facilities;

· Provide only personnel able to speak, read, write, and understand English fluently to facilitate communication with Government personnel;

· Provide qualified personnel who are flexible and able to support multiple complex requirements detailed in the scope of work as needed and on a quick reaction basis when required;

· Recruit, hire, and train a workforce sufficient to handle the duties and responsibilities of this BPA;

· Ensure that all personnel entering the Department’s facilities to perform the services required under this BPA carry proper identification or documentation;

· Verify that all individuals who perform some or all of the services under this BPA are not excluded, suspended, or otherwise barred from participation in Government programs.

A.2.2 BPA Labor Categories and Descriptions

Estimated work for this task order includes:

A.3 Deliverables/Schedule The contractor shall provide a bi-weekly work status report to the COR. The report shall provide status of active tasks including type of assignment, dates issued/completed, and any concerns or complications.

A.4 Level of Effort: Full time

A.5 Overtime: Overtime shall not be allowed for any of the calls issued under this BPA.

A.6 Information Security Risk Level: Low

A.7 Government Furnished Facilities/Equipment: Tasks shall be performed using government-furnished offices, equipment and facilities.

A.8 Period of Performance:

12 months from the time of award

A.9 Location of Work Due to the nature of the work, contractor staff shall work onsite at one or more of following locations based on WFMO needs:

NOAA’s Workforce Management Office 1305 East West Highway, Room 12505 Silver Spring, Maryland 20910

NOAA’s Workforce Management Office 325 Broadway Bldg., DSRC, GB-109 Boulder, Colorado 80305

NOAA’s Workforce Management Office 601 East 12th St., Room 1737 Kansas City, MO 64106

A.12 Points of Contact

Contracting Officer:

Denise Harper Ph: 301-628-1383

Contract Officer Representative:

Adam Santo Ph: 301-713-6370