QA__2.pdf

1. When is the current expiry date of the present contract? And when is the commencement date of the new contract? And how long is the new contract?

The current contract expiration date is Oct 31, 2016. The commencement date of the new contract shall be in accordance with the Section F of the solicitation, which is 45 days after the award of the contract. The contract award date is anticipated to be in the first or second quarter of the USG Fiscal Year (FY) 17. The new contract period of performance will be a base year of 12 months with four option years, each 12 months in duration.

2 Who is the current insurer?

The current insurer is AIA Singapore Pte Ltd.

3 Request for Fact File Form (GIFF) as per required by market practice.

Please refer to the first set of questions and answers posted on the FedBizOpps site for this solicitation under the “Other” category as to the type of claims information which will be released.

4 Is the invoicing one year or bi-annual and is the payment upfront or end of one year? Are the invoices sent out annually or bi-annually?

See Section G.3 and G.4.4, and H.3.1.

5 Can the benefit levels be more or less provided as specified?

No. The benefits must be as stated in the solicitation.

6 What do you mean as a “rider” for staff stationed at the Official Residence Expense (ORE) staff?

See B.5.1, C.1.3.3., G.4.4, and H.3.1.

7 Can the 3-year past records be passed down to new offeror from the current insurer? Is there an online standard system that such data can be documented so that it can be transferred from one party to another?

Please refer to the first set of questions and answers posted on the FedBizOpps site for this solicitation under the “Other” category as to the type of claims information which will be released

8 Who signs on the line who determines the prices offered and who signs on the cover page of SF33? Who is the contract administration person?

For completion of blocks 16-18 on the SF 33, each offeror will insert the name and title of the authorized signature authority and have that person sign and date the offer before submission to the contracting office designated for receipt of proposals. In terms of who develops the proposed firm fixed prices and retention amounts for the services required by this solicitation, and who is the individual who will be the contract administration point of contact, these are all decisions of prospective offeror will need to make.

9 It is stated in L.4.3.2.1 (d) to provide a total dollar amount. Can a range be provided eg <$500,000 instead of an exact figure?

Provide the total dollar amount as required by the solicitation by L.4.3.2.1.

10 Do your current employees have a panel list of doctors with a cashless payment system or they go through re-imbursement?

There is no requirement within the solicitation for a cashless payment system.

11 Package must be submitted before 430pm by due date?

Written proposal submissions are only allowed and they must be submitted on or before the due date and time set forth in the solicitation. Please be advised the date and time for the proposal due date may be extended via an Amendment and it is each offeror’s responsibility to ensure compliance with any solicitation Amendment changes.

12 What past experiences from the insurer you require? What plan administration you require from the insurer? Do you require financial statements?

See L.4.3.2.1. and L.9.

13 In the submission requirement, is the offeror required to quote for the entire 5 years contract?

Can the offeror only quote for one year of contract instead?

See L.4.2.(b).