SSJF Part II B-14557 CPO signed.pdf

This document is a notice of intent to award a sole source contract for Teleserve IVR Support & Maintenance services to First Data Government Solutions LP for the state of Illinois. The contract is for a one-year term with the potential for renewal. The details of the scope of work and contract requirements are provided in the attachments. A public hearing on the sole source award will be canceled unless an interested party submits written comments or requests a public hearing by Friday, June 5 at 4 p.m.

The pricing and contract terms are not explicitly stated in the document. There are no details provided about set-asides, incumbent contractors, funding requirements or sources, or the current service environment. The sole source justification indicates this contract award is the most economically feasible option for the state.