Notice of Hearing WebEx Details~2.docx

This document is a notice of intent to award a sole source contract by the State of Illinois for Teleserve IVR Support & Maintenance services for Fiscal Year 2021. The contract will be awarded to First Data Government Solutions LP. The hearing scheduled for June 10, 2020 at 2PM via WebEx will be canceled unless an interested party submits written comments or requests a public hearing by June 5th at 4PM.

The contract is for the provision of Teleserve IVR Support & Maintenance services. No other details on the scope, quantities, or term of the contract are provided. The notice indicates this is being awarded as a sole source contract, meaning it is economically feasible to only use one vendor.