SPO Signed B51023 2026-02-IDHR-SHDH-Renewal-NOA-SUP-ChicagoLighthouse.pdf

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Attached to
Renewal Notice: State Use Program, SHDH statute, Chicago Lighthouse - Y3, Renewal2
Solicitation number
26-442DHR-MGMTO-B-51023
Issued by
Illinois

About this file

This Renewal Notice of Award from the State of Illinois Chief Procurement Office documents a contract renewal with the Chicago Lighthouse for People Who Are Blind or Visually Impaired to provide Sexual Harassment and Discrimination Helpline (SHDH) call center and contact center services for the Illinois Department of Human Rights. The renewal represents Year 3, Renewal 2 of the original solicitation (Bid Number 24-442DHR-MGMTO-B-41470) and covers incoming and outgoing call services for the IDHR Sexual Harassment & Discrimination Helpline. The renewal term runs from February 16, 2026, through February 15, 2027, as approved by the State Use Program Committee under the pre-authorized State Use Program framework, which does not require competitive bidding.

The total renewal amount is $115,385.00 for the one-year term. The Chicago Lighthouse is the incumbent vendor continuing services under this renewal contract. No Business Enterprise Program (BEP) or Veterans Business Program (VBP) subcontractors are identified in the utilization plan, with 0% of the contract awarded to certified BEP vendors. The contract is administered through Illinois's State Use Program, which provides procurement authority for statutorily mandated services related to the Sexual Harassment and Discrimination Helpline.

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RR-25-6002 Volume I~3.pdf PDF

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Renewal Notice of Award

State of Illinois Chief Procurement Office for General Services Renewal Notice of Award v.25.2 Page 1 of 1

Agency and Vendor Information

Description SHDH call center and contact center services, Re Sexual Harassment and Discrimination Helpline (State Use)

Renewal Bid Number 26-442DHR-MGMTO-B-51023 Agency DHR - Human Rights

Vendor The Chicago Lighthouse for People Who Are Blind or Visually Impaired

Line Item Description Renewal 2, Year 3 - Call center and contact center services for incoming and outgoing IDHR calls, including but not limited to, calls for the Sexual Harassment & Discrimination Helpline. Renewal Term as approved by State Use Program Committee. (Term 2/16/2026 - 2/15/2027)

Total Renewal Amount 115,385.00 Original Solicitation Bid Number 24-442DHR-MGMTO-B-41470

Renewal Begin Date Renewal End Date Value

Feb 16, 2026 Feb 15, 2027 115,385.00

Farm Leases and Concessions

Value to the State (Estimated Financial Return to the State for this renewal)

Value to the Vendor (Estimated Gross Revenue to the Vendor for this renewal)

Business Enterprise Program/Veterans Business Program

% of VBP Per Utilization Plan 0 % of BEP Per Utilization Plan 0

BEP subcontractor Name List the names of ALL BEP subcontractors identified on the Utilization

Plan

The Percentage of the contract's amount awarded to certified BEP vendor(s) identified in the utilization plan

SPO Written Determination for Contract Award Decision

Renewal - The contract is a renewal in accordance with the terms of the existing contract.

SPO Signature Date

Renewal Notice of Award State of Illinois Chief Procurement Office for General Services Renewal Notice of Award v.25.2 Page of Agency and Vendor Information Renewal Begin Date Renewal End Date Value Farm Leases and Concessions Business Enterprise Program/Veterans Business Program % of VBP Per Utilization Plan % of BEP Per Utilization Plan BEP subcontractor Name List the names of ALL BEP subcontractors identified on the Utilization Plan The Percentage of the contract's amount awarded to certified BEP vendor(s) identified in the utilization plan When Add row is clicked add a new row SPO Written Determination for Contract Award Decision Renewal - The contract is a renewal in accordance with the terms of the existing contract.

6.5.0.20211215.13

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