SPO andAPO signed Sole Source Justification form Denman Linen Service B50274.pdf

Sole Source Justification Form

Version 7.01 Page 1 of 7

Bulletin Reference Number 26-497DVA-QUINC-B-50274

Requesting Agency/University ILLINOIS DEPARTMENT OF VETERANS AFFAIRS

Sole Source Justification Form - Part I Section I - General Information

Department/Bureau/Section: ILLINOIS VETERANS HOME QUINCY

Need Identified Date: 11/14/2025 Supply/Service Need By Date: Feb 1, 2026

Project Title: LINEN SERVICES

Vendor: DENMAN SERVICES, INC

Provide a description of the supplies or services required: Contract will provide linen to the Quincy Illinois Veterans Home. The vendor will pick up linen 3-4 days a week, wash and replace with clean linen.

Value: Estimated Value of Initial Term, this Change Order or Amendment: 509,200

Will this Sole Source amend a Professional or Artistic Services contract? Yes No

*Sole Source may not be used for amendments for Professional or Artistic Services if the amendment would increase the value by more than 5% of the initial award or extend the term by more than 60 days.

Type: New Sole Source

Section II - Proposed Term

One-Time Purchase Term Contract

Estimated Contract Begin Date: Jan 16, 2026

Estimated Contract End Date: Jan 15, 2027

Number of Potential Renewals: 0

Length of Each Renewal in Months:

Total Value of All Renewals:

If a Term Contract, does the term, including renewals, exceed 12 months? Yes No

Section III - Funding Source Select the type of funding to be used (Check all that apply): State Appropriate Funds Federal Funds Other (Explain):

Section IV - Sole Source Justification

This purchase is economically only available from a single source primarily because it is: (If "Other" explain in one sentence)

Critical services which demands a sole-source, local vendor capable of multiple weekly deliveries and immediately to emergency orders

Are there secondary justification(s) for this sole source? Yes No

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Bulletin Reference Number 26-497DVA-QUINC-B-50274

Requesting Agency/University ILLINOIS DEPARTMENT OF VETERANS AFFAIRS

Section V - Purchase History

Has the Agency or University Purchased these supplies or services in the past? Yes No

Term Term From Term To Value Description Contract Number Type

1 7/1/2020 6/30/2025 2,075,300 Linen Services - State Use facility 21-497DVA-QUINC-P Exemption

2 6/30/2025 9/27/2025 230,000 Linen Services 26-497DVA-QUINC-P Emergency

3 9/27/2025 12/27/2025 230,000 Linen Services 26-497DVA-QUINC-P Emergency

If more than 10, or if other comments, explain:

Section VI - Business Rationale

1. Provide a detailed explanation of the need for the supplies or services:

Quincy Illinois Veterans Home is a Long term care facility serving 300 Veterans and spouses. One of the many critical services the facility provides is Laundry services. A long-term care facility needs laundry services to maintain a clean, sanitary environment that protects residents from infection and promotes dignity and comfort. Residents often require frequent changes of clothing, bedding, and linens due to medical conditions, mobility limitations, or incontinence, creating a high and consistent demand for reliable laundry support.

The vendor will provide scheduled pickup and delivery of healthcare linens three to four days a week, including patient gowns, bed linens, towels, washcloths, chuck pads, and blankets. All transport will be conducted using dedicated vehicles designed to keep clean and soiled linens separate, minimizing the risk of cross-contamination. Chain-of-custody documentation will accompany all pickups and deliveries to ensure full transparency and accountability. In addition to scheduled service, the vendor will provide emergency deliveries as needed to support uninterrupted patient care.

Upon arrival at the vendor’s facility, linens will be sorted by type and soil level, and each item will undergo a visual inspection to identify stains, damage, or contamination. Stains will be pre-treated, and any linens exposed to biohazards will be handled according to OSHA and CDC guidelines to ensure safe processing.

The washing process will use medical-grade detergents, disinfectants, and high-temperature thermal disinfection to eliminate pathogens and meet healthcare infection-control standards. The vendor will comply with ANSI/AAMI and HLAC guidelines and conduct routine microbial testing and quality-control procedures to ensure linens consistently meet or exceed hygiene requirements.

After washing, items will be dried using methods appropriate for each fabric type to prevent damage. Flatwork such as sheets, gowns, and drapes will be ironed and folded using commercial finishing equipment to ensure a professional appearance and ease of use. Clean linens will then be packaged in protective materials to maintain hygiene during transport and storage.

The vendor will continuously monitor linen inventory by type and volume, assist with setting and maintaining appropriate par levels, and provide reporting on usage trends along with recommendations for optimizing inventory. Quality assurance will be supported through internal audits, performance monitoring, and consistent communication, including prompt resolution of any service issues that arise.

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Bulletin Reference Number 26-497DVA-QUINC-B-50274

Requesting Agency/University ILLINOIS DEPARTMENT OF VETERANS AFFAIRS

2. Provide a list and describe in detail the specifications required to satisfy the need:

1. Experience & Staffing

- Vendor will have documented experience providing laundry services to healthcare or long-term care facilities.

- Staff will be trained in:

- Healthcare linen handling

- Infection control procedures

- Compliance with OSHA and CDC standards

2. Laundry Facility Requirements

- The facility will include:

- Commercial-grade washers, dryers, and finishing equipment capable of high-volume processing

- Separate clean and soiled processing areas to prevent cross-contamination

3. Infection Control Compliance

- Vendor will comply with:

- OSHA Bloodborne Pathogen Standards

- CDC guidelines

- ANSI/AAMI and HLAC best practices

- All linens will be processed using:

- High-temperature wash cycles

- Medical-grade detergents

- Validated sanitization procedures

- Vendor will maintain temperature logs and perform microbial testing

4. Transportation & Delivery Standards

- Vehicles will be:

- Dedicated to healthcare laundry

- Regularly sanitized

- Designed to keep clean and soiled linens fully separated

- Chain-of-custody documentation will be required for every pickup and delivery

5. Delivery Frequency & Emergency Response

- Vendor will meet scheduled pickups and deliveries 3–4 times per week

- Vendor will fulfill emergency or same-day delivery requests as needed

- Vendor will maintain adequate linen inventory to prevent shortages

- Vendor will be located no more than 30 miles away to ensure rapid emergency response (within 1 hour)

6. Quality Assurance Program

- Vendor will maintain documentation of:

- Internal audits

- Equipment maintenance schedules

- Stain-removal protocols

- Performance monitoring procedures

- Records will be made available to the facility upon request

- Vendor will have safety procedures for biohazard-exposed linens, including:

- Proper containment

- Use of PPE

- Annual staff training in safety and infection control

7. Communication & Client Support

- Vendor will provide:

- A designated account representative

- Availability for emergency deliveries or service issues

- Prompt reporting and resolution of delays, quality issues, or inventory discrepancies

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Bulletin Reference Number 26-497DVA-QUINC-B-50274

Requesting Agency/University ILLINOIS DEPARTMENT OF VETERANS AFFAIRS

3. Provide detail explaining the justification selected in Section IV to explain why the requested supplies or services are the only ones available that can satisfy the agency or university requirements?

Denman Services, Inc. is located in Quincy, Illinois, placing it well within the strict proximity requirement needed to support rapid response. The vendor’s location ensures it can reach the facility within 30 minutes, enabling guaranteed emergency delivery within the required 1-hour timeframe. As a full-service commercial laundry operation, the company specializes in high-quality linen processing for healthcare facilities, including hospitals, clinics, and long-term care organizations. Its close proximity allows for efficient scheduled deliveries and ensures immediate responsiveness during urgent or emergency situations, supporting uninterrupted care for our facility.

Proximity is a critical requirement to ensure the facility receives reliable and immediate support during both routine operations and emergency situations. A vendor located within a 30-minute radius is essential because linen shortages directly impact patient care, infection control, and regulatory compliance. In the event of unexpected increases in census, equipment failures, contamination incidents, or sudden linen demands, the facility must be able to receive emergency deliveries within one hour to maintain safe and uninterrupted operations.

Vendors located farther away cannot guarantee this response time due to variables such as travel distance, traffic conditions, and logistical delays. These risks create unacceptable vulnerabilities for a healthcare environment where timely linen availability is directly tied to patient safety, clinical workflow, and infection prevention standards. Therefore, close proximity is not a convenience—it is an operational necessity to ensure consistent service, rapid emergency response, and full continuity of care.

4. What are the unique features of the supplies or services that are not available in any other product or by any other vendor? Provide specific quantifiable factors/qualifications:

The nearest alternative commercial laundry facility is approximately 82 miles away, which equates to nearly an hr and half drive under normal conditions. A vendor located at that distance would not be able to meet the facility’s immediate or emergency needs, particularly when rapid response within an hour may be required. Additionally, relying on a provider so far away would significantly increase transportation costs, extend turnaround times, and introduce greater risk of service delays or linen shortages, all of which could directly impact resident care and operational efficiency.

5. Has the Agency or University considered alternative supplies or services to satisfy their need? Yes No

5a. If yes, name the alternative vendors whose supplies or services were evaluated:

All in One Laundry is located in Springfield, IL approximately 120 miles away from the facility. Crown Linen Services is located in Mexico, MO at approximately 82 miles away.

5b. If yes, what were the alternatives for each vendor and why were they unacceptable? Be specific with regard to features, characteristics, requirements, capabilities and compatibility:

The facility conducted a search for alternative vendors, but all other commercial laundry providers would be unable to deliver within an hr on an emergency delivery.

Proximity is a critical requirement to ensure the facility receives reliable and immediate support during both routine operations and emergency situations. A vendor located within a 30-minute radius is essential because linen shortages directly impact patient care, infection control, and regulatory compliance. In the event of unexpected increases in census, equipment failures, contamination incidents, or sudden linen demands, the facility must be able to receive emergency deliveries within one hour to maintain safe and uninterrupted operations.

Vendors located farther away cannot guarantee this response time due to variables such as travel distance, traffic conditions, and logistical delays. These risks create unacceptable vulnerabilities for a healthcare environment where timely linen availability is directly tied to patient safety, clinical workflow, and infection prevention standards. Therefore, close proximity is not a convenience—it is an operational necessity to ensure consistent service, rapid emergency response, and full continuity of care.

5c. Explain how the market evaluation was conducted?

*This evaluation is to determine available options within a market. If the evaluation is to determine quality or best suited option, this is not the appropriate source selection. Under no circumstances shall the evaluation consist of testing alternative options. These activities must be conducted in a competitive transparent environment (i.e. IFB or RFP).

The facility conducted a comprehensive search for qualified laundry service vendors through multiple channels to ensure a thorough evaluation of available options. This included reviewing listings and solicitations on BidBuy, consulting the BEP (Business Enterprise Program) vendor directory, and performing extensive searches on Google to identify both regional and local commercial laundry providers. This multi-pronged approach was intended to capture a wide range of potential vendors and assess their proximity, capabilities, and ability to meet the facility’s specific healthcare linen service needs.

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Bulletin Reference Number 26-497DVA-QUINC-B-50274

Requesting Agency/University ILLINOIS DEPARTMENT OF VETERANS AFFAIRS

6. Are there resellers or distributors?

Yes No N/A

7. What efforts were made to get the best possible price (i.e. did the agency/university negotiate) and how did you determine the price for this purchase is considered fair and reasonable?

Pricing was established through direct negotiations with the vendor, informed by market research and the facility’s historical utilization of similar services. The facility has previously worked with both a State Use vendor and with Denman Services, Inc., and this historical usage provided a reliable basis for determining fair and reasonable pricing. Through the negotiation process, the facility secured a reduced rate by entering into a one-year agreement with this provider.

8. Will this purchase obligate the State to this vendor for future purchases such as maintenance, licensing or continuing need?

Yes No

9. What will be the financial or other impact to the State if this sole source is not approved and a competitive bid is required?

The facility is currently operating under an emergency contract with Denman Services, Inc. If sole-source approval is not granted and the facility is required to solicit competitive bids, it would be unable to maintain laundry services independently and would be forced to declare another emergency to ensure uninterrupted service. Reliable laundry services are essential for maintaining adequate supplies of clean linens, preventing infection risks, supporting daily clinical operations, and ensuring compliance with healthcare and regulatory standards. Without a stable and immediate laundry provider, the facility would face critical disruptions that directly affect patient care, sanitation, and overall operational safety.

The facility is not pursuing a competitive bid at this time due to current operational constraints associated with bringing its laundry services in-house. While the new laundry facility provides the necessary equipment capacity, the facility is actively recruiting and onboarding the staff required to support full operations. This staffing process has moved more slowly than expected, and effective operation of the new facility will require a seven-day-per-week, two-shift schedule that cannot yet be sustained. Until staffing and operational readiness are fully in place, the facility must continue to rely on Denman Services, Inc. to ensure uninterrupted, compliant laundry services.

10. Is there any additional information you would like to add to justify this sole source?

The facility currently aims to transition all laundry services in-house, but hiring progress has been slow. To accommodate this change, laundry operations would need to expand to a seven-day schedule with two shifts. In August 2025, four SSW laundry positions were posted; however, these positions would be filled by transferring SSWs from other departments, many of which—particularly Dietary— are already operating with critically short staffing. To backfill these roles, external hires would be required in the affected departments.

Dietary SSW postings were made in October 2025. This hiring could take 6-9 months to complete due to the number of employees needed.

This one-year sole source contract with Denman Services, Inc. will provide essential support to the laundry department during this transitional period. Even after new hires are made, a gradual implementation will be necessary, as the facility has not previously managed its own linen services. The full transition to in-house laundry operations is expected to take a minimum of six months following the completion of hiring to fully integrate services across the facility.

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Bulletin Reference Number 26-497DVA-QUINC-B-50274

Requesting Agency/University ILLINOIS DEPARTMENT OF VETERANS AFFAIRS

Section VII

Requesting Department Representative

Requesting Department Signature Required

I know and understand the contents of this Sole Source Justification and attest that all statements are true and correct and the fairness and reasonableness of the price was adequately confirmed.

Date Dec 22, 2025

Printed Name Chantel Baker E-mail Address Chantel.Baker@illinois.gov

Phone Number 217-257-9870

State Agency Bureau/Division Head or University Purchasing Director Approval and Signature Required

I know and understand the contents of this Sole Source Justification and attest that all statements are true and correct and the fairness and reasonableness of the price was adequately confirmed. (All prior form fields will lock once this e-signature is completed)

E-mail Address leah.thomas@illinois.gov

Phone Number 217-558-8331 Date 12/29/2025

Printed Name Leah Thomas

Agency Bureau/Division Head or University Purchasing Director and Not a Designee

SPO Approval and Signature Required

I have reviewed and understand the contents of this Sole Source Justification and agree with the State Agency or University determination.

I have reviewed and understand the contents of this Sole Source Justification and do not agree with the State Agency or University determination. As a result, the State Agency or University must explore other sourcing methods to satisfy their need.

State Purchasing Officer Signature Phone Number 217-836-2376 Date

Printed Name Amy James-Meurs E-mail Address amy.james-meurs@illinois.gov

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Bulletin Reference Number 26-497DVA-QUINC-B-50274

Requesting Agency/University ILLINOIS DEPARTMENT OF VETERANS AFFAIRS

Sole Source Justification Form - Part II Section I - General Information

Project Title LINEN SERVICES

Vendor DENMAN SERVICES, INC

Initial Date of Procurement Bulletin Posting

Was a Sole Source hearing held per 30 ILCS 500/20-25?

Yes - Complete Section II and III below (Section II will only be visible when this option is selected)

No - Section II not required, go to Section III below Section III - CPO Approval and Signature Required

Based on my review, I authorize the Agency/University to proceed in accordance with the published Notice referenced above.

Based upon my review, I authorize the Agency/University to proceed with the following Changes.

Based on my review, the Agency/University is not authorized to proceed with this sole source as presented and my recommendation is that it be cancelled.

Other

CPO Signature CPO Phone 217-622-1857

Printed Name Ellen H. Daley Date

CPO E-mail Ellen.H.Daley@illinois.gov

Version 7.01 Page of Sole Source Justification Form - Part I Section I - General Information Will this Sole Source amend a Professional or Artistic Services contract?

If yes, what was the original contract value?

*Sole Source may not be used for amendments for Professional or Artistic Services if the amendment would increase the value by more than 5% of the initial award or extend the term by more than 60 days.

Section II - Proposed Term If a Term Contract, does the term, including renewals, exceed 12 months?

If yes, provide a detailed justification including any economic benefit received for agreeing to a multi-year term:

Section III - Funding Source Select the type of funding to be used (Check all that apply):

Section IV - Sole Source Justification Are there secondary justification(s) for this sole source?

Section V - Purchase History Has the Agency or University Purchased these supplies or services in the past?

Term Term From Term To Value Description Contract Number Type Section VI - Business Rationale

1. Provide a detailed explanation of the need for the supplies or services:

2. Provide a list and describe in detail the specifications required to satisfy the need:

3. Provide detail explaining the justification selected in Section IV to explain why the requested supplies or services are the only ones available that can satisfy the agency or university requirements?

4. What are the unique features of the supplies or services that are not available in any other product or by any other vendor? Provide specific quantifiable factors/qualifications:

5. Has the Agency or University considered alternative supplies or services to satisfy their need?

5a. If yes, name the alternative vendors whose supplies or services were evaluated:

5b. If yes, what were the alternatives for each vendor and why were they unacceptable? Be specific with regard to features, characteristics, requirements, capabilities and compatibility:

5c. Explain how the market evaluation was conducted?

*This evaluation is to determine available options within a market. If the evaluation is to determine quality or best suited option, this is not the appropriate source selection. Under no circumstances shall the evaluation consist of testing alternative options. These activities must be conducted in a competitive transparent environment (i.e. IFB or RFP).

5a. If no, why weren't alternatives evaluated?

6. Are there resellers or distributors?

7. What efforts were made to get the best possible price (i.e. did the agency/university negotiate) and how did you determine the price for this purchase is considered fair and reasonable?

8. Will this purchase obligate the State to this vendor for future purchases such as maintenance, licensing or continuing need?

8a. If yes, please provide details regarding future obligations and/or needs:

9. What will be the financial or other impact to the State if this sole source is not approved and a competitive bid is required?

10. Is there any additional information you would like to add to justify this sole source?

Section VII Requesting Department Signature Required I know and understand the contents of this Sole Source Justification and attest that all statements are true and correct and the fairness and reasonableness of the price was adequately confirmed.

State Agency Bureau/Division Head or University Purchasing Director Approval and Signature Required I know and understand the contents of this Sole Source Justification and attest that all statements are true and correct and the fairness and reasonableness of the price was adequately confirmed. (All prior form fields will lock once this e-signature is completed) SPO Approval and Signature Required Sole Source Justification Form - Part II Section I - General Information Was a Sole Source hearing held per 30 ILCS 500/20-25?

Section II - Sole Source Hearing Details The State posted to the Illinois Procurement Bulletin a description of the State's need, the justification for the sole source decision, and information regarding the opportunity to submit comments and testify at a public hearing. Notice of the hearing was also posted outside of the hearing room 48 hours prior to the hearing.

The public hearing was conducted for the purpose of receiving testimony regarding the sole source determination. The Hearing Officer recommends the following:

The following relevant documents are attached:

Section III - CPO Approval and Signature Required 9.0.0.2.20101008.1.734229 Ellen.H.Daley@illinois.gov

Upon arrival at the vendor’s facility, linens will be sorted by type and soil level, and each item will undergo a visual inspection to identify stains, damage, or contamination. Stains will be pre-treated, and any linens exposed to biohazards will be handled according to OSHA and CDC guidelines to ensure safe processing.

The washing process will use medical-grade detergents, disinfectants, and high-temperature thermal disinfection to eliminate pathogens and meet healthcare infection-control standards. The vendor will comply with ANSI/AAMI and HLAC guidelines and conduct routine microbial testing and quality-control procedures to ensure linens consistently meet or exceed hygiene requirements.

After washing, items will be dried using methods appropriate for each fabric type to prevent damage. Flatwork such as sheets, gowns, and drapes will be ironed and folded using commercial finishing equipment to ensure a professional appearance and ease of use. Clean linens will then be packaged in protective materials to maintain hygiene during transport and storage.

The vendor will continuously monitor linen inventory by type and volume, assist with setting and maintaining appropriate par levels, and provide reporting on usage trends along with recommendations for optimizing inventory. Quality assurance will be supported through internal audits, performance monitoring, and consistent communication, including prompt resolution of any service issues that arise.

Q2Answer: 1. Experience & Staffing

- Vendor will have documented experience providing laundry services to healthcare or long-term care facilities.

- Staff will be trained in:

- Healthcare linen handling

- Infection control procedures

- Compliance with OSHA and CDC standards

2. Laundry Facility Requirements

- The facility will include:

- Commercial-grade washers, dryers, and finishing equipment capable of high-volume processing

- Separate clean and soiled processing areas to prevent cross-contamination

3. Infection Control Compliance

- Vendor will comply with:

- OSHA Bloodborne Pathogen Standards

- CDC guidelines

- ANSI/AAMI and HLAC best practices

- All linens will be processed using:

- High-temperature wash cycles

- Medical-grade detergents

- Validated sanitization procedures

- Vendor will maintain temperature logs and perform microbial testing

4. Transportation & Delivery Standards

- Vehicles will be:

- Dedicated to healthcare laundry

- Regularly sanitized

- Designed to keep clean and soiled linens fully separated

- Chain-of-custody documentation will be required for every pickup and delivery

5. Delivery Frequency & Emergency Response

- Vendor will meet scheduled pickups and deliveries 3–4 times per week

- Vendor will fulfill emergency or same-day delivery requests as needed

- Vendor will maintain adequate linen inventory to prevent shortages

- Vendor will be located no more than 30 miles away to ensure rapid emergency response (within 1 hour)

6. Quality Assurance Program

- Vendor will maintain documentation of:

- Internal audits

- Equipment maintenance schedules

- Stain-removal protocols

- Performance monitoring procedures

- Records will be made available to the facility upon request

- Vendor will have safety procedures for biohazard-exposed linens, including:

- Proper containment

- Use of PPE

- Annual staff training in safety and infection control

7. Communication & Client Support

- Vendor will provide:

- A designated account representative

- Availability for emergency deliveries or service issues

- Prompt reporting and resolution of delays, quality issues, or inventory discrepancies

Q3Answer: Denman Services, Inc. is located in Quincy, Illinois, placing it well within the strict proximity requirement needed to support rapid response. The vendor’s location ensures it can reach the facility within 30 minutes, enabling guaranteed emergency delivery within the required 1-hour timeframe. As a full-service commercial laundry operation, the company specializes in high-quality linen processing for healthcare facilities, including hospitals, clinics, and long-term care organizations. Its close proximity allows for efficient scheduled deliveries and ensures immediate responsiveness during urgent or emergency situations, supporting uninterrupted care for our facility.

Proximity is a critical requirement to ensure the facility receives reliable and immediate support during both routine operations and emergency situations. A vendor located within a 30-minute radius is essential because linen shortages directly impact patient care, infection control, and regulatory compliance. In the event of unexpected increases in census, equipment failures, contamination incidents, or sudden linen demands, the facility must be able to receive emergency deliveries within one hour to maintain safe and uninterrupted operations.

Vendors located farther away cannot guarantee this response time due to variables such as travel distance, traffic conditions, and logistical delays. These risks create unacceptable vulnerabilities for a healthcare environment where timely linen availability is directly tied to patient safety, clinical workflow, and infection prevention standards. Therefore, close proximity is not a convenience—it is an operational necessity to ensure consistent service, rapid emergency response, and full continuity of care.

Proximity is a critical requirement to ensure the facility receives reliable and immediate support during both routine operations and emergency situations. A vendor located within a 30-minute radius is essential because linen shortages directly impact patient care, infection control, and regulatory compliance. In the event of unexpected increases in census, equipment failures, contamination incidents, or sudden linen demands, the facility must be able to receive emergency deliveries within one hour to maintain safe and uninterrupted operations.

Vendors located farther away cannot guarantee this response time due to variables such as travel distance, traffic conditions, and logistical delays. These risks create unacceptable vulnerabilities for a healthcare environment where timely linen availability is directly tied to patient safety, clinical workflow, and infection prevention standards. Therefore, close proximity is not a convenience—it is an operational necessity to ensure consistent service, rapid emergency response, and full continuity of care.

The facility is not pursuing a competitive bid at this time due to current operational constraints associated with bringing its laundry services in-house. While the new laundry facility provides the necessary equipment capacity, the facility is actively recruiting and onboarding the staff required to support full operations. This staffing process has moved more slowly than expected, and effective operation of the new facility will require a seven-day-per-week, two-shift schedule that cannot yet be sustained. Until staffing and operational readiness are fully in place, the facility must continue to rely on Denman Services, Inc. to ensure uninterrupted, compliant laundry services.

Q10Answer: The facility currently aims to transition all laundry services in-house, but hiring progress has been slow. To accommodate this change, laundry operations would need to expand to a seven-day schedule with two shifts. In August 2025, four SSW laundry positions were posted; however, these positions would be filled by transferring SSWs from other departments, many of which—particularly Dietary—are already operating with critically short staffing. To backfill these roles, external hires would be required in the affected departments. Dietary SSW postings were made in October 2025. This hiring could take 6-9 months to complete due to the number of employees needed.

This one-year sole source contract with Denman Services, Inc. will provide essential support to the laundry department during this transitional period. Even after new hires are made, a gradual implementation will be necessary, as the facility has not previously managed its own linen services. The full transition to in-house laundry operations is expected to take a minimum of six months following the completion of hiring to fully integrate services across the facility.