Specifications.pdf

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Service Support for Phone System
Solicitation number
12805B22Q0440
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Service Procurement for support of Avaya phone system Need continuation of VoIP server maintenance and Avaya parts replacement warranty (IPOSS)

Required Specifications:

Service support for Avaya IP Office 500V2 VoIP server as well as current Avaya IP Office Admin Suite software and IP Office Voicemail Pro software (Sidney is at version 11.x right now for both)

IPO Remote Technical Support 8X5 - 120G7 server

Full Coverage 24x7

Remote Technical Support 24 X 7

Minimum one-year agreement of service not to include pre-paid parts

File details come from the government source that posted it. Updated .