Specifications Revised .08.25.2022.pdf

PDF 126 KB Posted

Attached to
Service Support for Phone System Federal contract opportunity
Solicitation number
12805B22Q0440
Issued by
Department of Agriculture Agricultural Research Service Field Research Implementation and Information Delivery Plains Area

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File Type Posted
SF-1449 with Clauses and Provisions Revised.pdf PDF
Specifications.pdf PDF
SF-1449 with Clauses and Provisions.pdf PDF

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Service Procurement for support of Avaya phone system Need continuation of VoIP server maintenance and Avaya parts replacement warranty (IPOSS)

Required Specifications:

Service support for Avaya IP Office 500V2 VoIP server as well as current Avaya IP Office Admin Suite software and IP Office Voicemail Pro software (Sidney is at version 11.x right now for both)

Full Coverage 24x7

Remote Technical Support 24 X 7

Minimum one-year agreement of service. No parts included.

File details come from the government source that posted it. Updated .