PWS_ROTA_FINAL-_29_Nov_16.pdf

SECTION C

PERFORMANCE WORK STATEMENT (PWS)

for

AIRCRAFT SERVICES

and

FUEL STORAGE AND DISTRIBUTION

at

NAVAL AIR STATION ROTA, SPAIN

29 NOV 2016

Table of Contents

C-1.0 Requirements and Deliverables C-1.1 Responsibilities C-1.2 Facilities C-1.3 Contractor Detailed Plans

C-1.3.1 Contract Compliance Plan (CCP) C-1.3.2 Product Quality Surveillance Plan (PQSP) C-1.3.3 Maintenance Plan C-1.3.4 Operations and Staffing Plan C-1.3.5 Environmental Protection Plan C-1.3.6 Equipment Provisioning Plan C-1.3.7 Contract Contingency Plan C-1.3.8 Security Plan C-1.3.9 Inventory Control and Accountability Plan C-1.3.10 Safety Plan C-1.3.11 Training Plan

C-1.4 Contract Turnover C-1.5 Quality Monitoring and Evaluation C-1.6 Staffing

C-1.6.1 Workload C-1.6.2 Knowledge and Skills C-1.6.3 Employment Standards

C-1.7 Essential Personnel C-1.7.1 Corporate Executive Officer C-1.7.2 Site Manager (SM)

C-1.8 Service Personnel C-1.8.1 Fuel Distribution System Operator (FDSO) C-1.8.2 Fuel Distribution System Mechanic (FDSM) C-1.8.3 License, Special License, Skills, Training, and other Certifications

C-1.9 Reserve Training C-1.10 Correspondence and Visits C-1.11 Records Management

C-1.11.1 Labor Reporting C-1.11.2 Reporting Inputs

C-2.0 Performance Requirements C-2.1 Hydrant Operations

C-2.1.2 Fuel Servicing C-2.1.3 Response Time C-2.1.4 Fuel Servicing Equipment

C-2.2 Bulk Storage Operations C-2.2.1 Bulk Output C-2.2.2 Transfers to Refuelers C-2.2.3 Transfers to the Day Tank System

C-2.2.4 Equipment C-2.2.5 Recyclable and Recoverable Fuel C-2.2.6 Product Inventory Accountability C-2.2.7 Product Quality Surveillance

C-2.3 Quality Determination C-2.3.1 Laboratory Operation C-2.3.2 Sampling C-2.3.3 Housekeeping

C-2.4 Maintenance C-2.4.1 Preventive Maintenance (PM) C-2.4.2 Operator Maintenance (OM) C-2.4.3 Daily, Weekly, and Monthly Recurring Maintenance Requirements C-2.4.4 Quarterly and Above Recurring Maintenance Requirements C-2.4.5 Repairs C-2.4.6 Maintenance Records C-2.4.7 Buildings and Structures C-2.4.8 Pest and Rodent Control C-2.4.9 Designated Areas C-2.4.10 Trash Removal C-2.4.11 Grounds C-2.4.12 Other Facilities, Equipment, and Utilities C-2.4.13 Storage Tanks C-2.4.14 Tank Maintenance C-2.4.15 Berms/Containment Systems C-2.4.16 Pipelines C-2.4.17 Pits C-2.4.18 Oil/Water Separator System C-2.4.19 Cathodic Protection System C-2.4.20 Corrosion Control and Painting C-2.4.21 Large Surfaces C-2.4.22 Materials Used C.2.4.23 Fire Extinguisher Inspection

C-2.5 Training C-2.6 Safety

C-2.6.1 Accident/Incident Reporting C-2.7 Environmental

C-2.7.1 Assignments

C-2.7.2 CHRIMP

C-2.7.3 Spill Reporting C-2.7.4 Spill Response C-2.7.5 Spill Response Supplies

C-2.8 Security C-2.8.1 ADP and Information Assurance

C-2.8.2 Key Control C-2.8.3 Heightened Security

C-2.9 Base Property C-2.9.1 Joint Property Inventory C-2.9.2 Annual Inventory C-2.9.3 Disposition of Property

C-2.10 Use of Base Facilities C-2.10.1 Parking

C-3.0 Contractor Furnished Equipment C-3.1 Vehicles and Equipment

C-3.1.1 Condition of Vehicles and Equipment C-3.1.2 Modification/Overhaul/Replacement of Vehicles and Equipment C-3.1.3 Vehicle Lighting C-3.1.4 Radios C-3.1.5 Company Logo C-3.1.6 Spill Remediation Kits C-3.1.7 Overfill Protection Equipment ..............................................................................................Error! Bookmark not defined.

C-3.1.8 Meters C-3.1.9 Hoses C-3.1.10 Hose Fittings C-3.1.11 Hose Storage C-3.1.12 Spot Light C-3.1.13 Warning Light

C-3.2 Records C-3.3 Disposition of Property C-3.4 Property Storage C-3.5 Equipment Inspection C-3.6 Other Contractor Provided Equipment and Supplies

C-3.6.1 Communication Services C-3.6.2 Administrative Supplies and Equipment C-3.6.3 Tools C-3.6.4 Spares for Contractor-Furnished Equipment C-3.6.5 Specification/Standards C-3.6.6 Consumables and Expendables C-3.6.7 Replacement Filters C-3.6.8 Grounds Maintenance Equipment and Supplies C-3.6.9 Snow Removal Equipment and Supplies C-3.6.10 Computer Hardware and Software C-3.6.11 Uniforms C-3.6.12 Safety Equipment

Appendix A Facility Specific Information Appendix B Definitions, Acronyms, and Abbreviations Appendix C Reference Documents

Appendix D Common Access Card (CAC) Procedures

C-1.0 Requirements and Deliverables

C-1.1 Responsibilities This Performance Work Statement (PWS) is established to identify Contractor responsibilities for the management, operation, maintenance, product quality surveillance, inventory control and accounting, security, safety, and environmental protection of the base facilities. The Contractor is responsible for operating and maintaining six pantographs, four wide-ranging and two high-lift types. The Contractor shall be capable of fueling three wide-bodied aircraft simultaneously. The Contractor shall maintain the enroute booster pump station located adjacent to tanks 30 through 35, the ready issue fuel farm area, and the hydrant system. The Contractor shall also operate and maintain the ancillary equipment to include filter separators, meters, pumps, valves, etc., to include the fillstand located next to the enroute booster pump station, the ready issue fuel farm area, and the hydrant system.

C-1.2 Facilities The scope of this PWS encompasses operation and maintenance of the support facility, a hydrant servicing facility to the south side of the NAS Rota runway, and piping extending to and including a fuel transfer enroute booster pump station, ready issue fuel farm area, and hydrant system along with associated pipelines and valves. The main hydrant facility is a compact system consisting of tanks, buildings, fuel delivery equipment referred to as pantographs, and typical fuel system components (electrical, mechanical, and electronic) required to receive and store jet fuel. Product is dispensed directly to aircraft via the downstream hydrant piping system or to Navy-operated fuel servicing trucks at the fillstand located at the hydrant complex inside the airfield compound. The system is supplied by pipeline from the NAS Rota ocean terminal located at the eastern extreme of the base.

C-1.3 Contractor Detailed Plans The Contractor shall submit all detailed plans listed below to the Contracting Officer for review and acceptance no later than 60 days prior to the start of the contract performance period and ensure that all required plans are accepted and approved by DLA Energy 30 days prior to start of the contract performance period. DLA Energy reserves the right to request changes or modifications to any detailed plans at any time throughout the contract performance period. The plans are considered dynamic documents and shall be updated as required throughout the contract period. Updates will be provided to the COR and Contracting Officer for review and acceptance as changes are made. These plans may be used by the COR for monitoring and assessing contract performance.

C-1.3.1 Contract Compliance Plan (CCP) The Contractor is responsible for ensuring compliance with all contract performance requirements. As such, the Contractor shall develop an inspection system acceptable to the Navy/DLA Energy pursuant to FAR 52.246-4 for monitoring overall contract performance. The inspection system shall be used by the Contractor to measure performance on a continuous basis throughout the contract performance period and any contract option periods. The CCP shall include performance requirements for all of the services and specific tasks listed in this PWS and the Contractor’s own performance based plans. General performance criteria shall include the Contractor’s ability to provide:

continuous support capabilities as specified in this PWS, record keeping and reporting procedures pertaining to administrative requirements, facility operations, and upkeep of facilities and grounds. The CCP shall include time specific checklists for evaluation of all operational requirements. The CCP shall address procedures for corrective actions including the resolution of any Corrective Action Requests (CAR) and Quality Deficiency Reports (QDR) generated. The CCP shall be made available for review upon request at any time during the contract performance period.

C-1.3.2 Product Quality Surveillance Plan (PQSP) A comprehensive plan to ensure that products placed in the care of the Contractor are properly handled, remain on-specification, and are ready for issue. The plan shall include policies and procedures regarding product sampling, visual examination of samples, and the submission of samples needing further analysis to the Navy fuel laboratory. In addition, the plan shall outline the documentation of samples and test results, reports and records keeping applicable, and actions to be taken in case of unacceptable test results. The plan shall fully outline Contractor responsibilities for quality surveillance under this contract.

C-1.3.3 Maintenance Plan The Contractor shall provide a detailed daily, weekly, monthly, and situational maintenance plan for all facilities, equipment, and system components. The Maintenance Plan shall clearly outline the process of planning, programming, accomplishing, documenting, and reporting all maintenance actions and must include the installation and use of a Contractor-furnished computerized maintenance management system (CMMS) to track maintenance for components and facilities at all sites. The plan will be continuously reviewed over the course of the contract and any need for change shall be communicated to the Contractor through the Contracting Officer. The complete Maintenance Plan will include a copy of all maintenance action forms, listings, and reports to be generated by the CMMS.

C-1.3.4 Operations and Staffing Plan The Operations and Staffing Plan is a comprehensive and detailed matrix that outlines all manning aspects, to include subcontracting, and requirements regarding the management and labor force to undertake the required tasks. The plan shall include a detailed organization chart showing the number of employees identified by job classification, and full/part time employee status, a brief description of the tasks to be performed, and the duty description of the employee that will perform the task described. A manning matrix defining manning in terms of full time equivalents (FTEs) for a typical seven-day work week shall be included. Operating hours are detailed in Appendix A.

C-1.3.5 Environmental Protection Plan The Contractor shall submit a comprehensive and detailed plan outlining policies, procedures, and safeguards necessary to protect the environment. The Contractor’s plan shall be site specific, cover all areas, facilities, equipment, duties, and tasks for which the Contractor is responsible, establish mishap reporting procedures and elaborate on issues that may be unique to the activity. The plan shall be in compliance with all applicable Federal, DoD, Navy, state, and local references and laws.

C-1.3.6 Equipment Provisioning Plan The Contractor shall provide the types and quantities of vehicles, major equipment items, e.g., powered grounds maintenance equipment, computer systems, and office machines, necessary to support the locations identified under this contract, which shall be identified and included in the Equipment Provisioning Plan.

C-1.3.7 Contract Contingency Plan The Contract Contingency Plan shall outline Contractor actions to ensure there are no significant interruptions. The plan shall provide specific details regarding labor issues as may result from potential strike actions, military contingency, war time, and emergent manning requirements, (subcontracting where required), and the replacement of equipment anticipated to be out of service for more than 72 hours.

The Contractor shall be responsible for repairing or replacing inoperable equipment or obtaining additional equipment and manpower required to carry out day-to-day and contingency operations. Upgrading or modifying equipment to meet specific off station and public over-the-road requirements, licensing or obtaining permits for equipment and personnel to operate on public roads, and the adherence to all insurance requirements shall be the responsibility of the Contractor.

C-1.3.8 Security Plan The Contractor shall provide a detailed Security Plan and identify their responsibilities for maintaining the security of base facilities, including contingency procedures for power outages, inoperative automated equipment, data processing, and computer systems, as well as any Contractor-furnished equipment, tools, and materials. The plan shall outline policies, guidance, and procedures regarding facility access controls, visitor logs, lock and key controls, random patrols of fuel management facilities and pipelines, Automated Data Processing (ADP) security, and other force protection measures.

C-1.3.9 Inventory Control and Accountability Plan A detailed plan shall be written to ensure Contractor compliance with the inventory, accounting, and reporting requirements of DOD 4140.25-M, DOD Management of Bulk Petroleum Products, Natural Gas and Coal, DLA Energy and Navy instructions, policies, and regulations.

C-1.3.10 Safety Plan The Contractor shall provide a detailed plan outlining procedures necessary to maintain safety in accordance with applicable federal, state and local laws and regulations. At a minimum, this plan shall include industrial hygiene, confined space entry, disaster preparedness, fire prevention and protection, hazardous waste operations, emergency response, safety and health standards, Safety Data Sheets, accident/incident reporting, and safety procedures during general fuel handling operations. The plan shall also include name of responsible individual that will monitor the safety program and maintain records.

C-1.3.11 Training Plan The Contractor shall provide a comprehensive plan outlining training and objectives. The plan shall list course and subject titles of materials to be used, a brief description of the subject, identify training sources, establish the frequency of training, and detail the method of monitoring plan compliance and record keeping. Training required by state and local instructions shall also be included.

C-1.4 Contract Turnover The Contractor shall, during the last fifteen working days of the contract, provide access to the terminal to assist the incoming Contractor to accomplish a facilities walk-through: to include observing operations, product sampling and testing, and a complete product and furnished equipment inventory. In addition, the Contractor shall have all their required vehicles, equipment, supplies, materials, and documents on-site for physical inspection, count, and/or review by representatives of DLA Energy, NAVSUP Energy, and COR. The expense of making all such property available shall be borne by the Contractor. A list of all Contractor-supplied vehicles and equipment will be presented at time of inspection.

C-1.5 Quality Monitoring and Evaluation DLA Energy shall utilize a Quality Surveillance Plan (QSP) to monitor and evaluate the Contractor’s performance throughout the contract performance period. DLA Energy may also perform customer satisfaction surveys, which may be used as part of the assessment of Contractor’s performance. The Contracting Officer has the option to increase the frequency of surveys to address contract compliance issues as needed.

C-1.6 Staffing The Contractor shall provide sufficient staffing to accomplish all functions and tasks to include simultaneous operations. There is no provision for augmentation or overtime. The Contractor’s staffing shall be flexible and fully capable of meeting all demands of hot and cold aircraft fuel services (to include reserve training), bulk storage operations, pipeline operations, quality surveillance, general management, and administrative functions.

C-1.6.1 Workload Based on historic information coupled with current flight operations schedules, aircraft/squadron deployments, exercise and training schedules provided by the base, the Contractor shall be fully responsible for adjusting levels of service and providing personnel and equipment to meet workload demands for day-to-day operations. Unforeseen workloads such as the testing of fuels after normal laboratory duty hours or contingency support of any type are not quantified but are required to be supported.

C-1.6.2 Knowledge and Skills The Contractor shall ensure that personnel assigned to all tasks have the requisite knowledge and skills to meet the performance standards for those tasks and comply with all applicable Federal and state laws, regulations, and codes. All employees shall be able to read and understand English (be literate) to the extent they can understand and follow oral instructions/directions, read and understand instructions, directives, regulations, operating procedures, detailed written orders, and training materials, and be capable of writing in English to compose required detailed reports. All employees shall be capable of performing basic numeric operations (addition, subtraction, multiplication, and division) and the use of numbers as they relate to ledgers, logs, forms, meters, gauges, and measuring devices such as tapes, thermometers, hydrometers, and other instruments as may be used during the receipt, handling, inventory and issue of petroleum products.

C-1.6.3 Employment Standards All employees or persons who may be hired to represent, perform on behalf of, or work under the management of the Contractor shall comply with all Spain, Federal, State, DOD, DLA Energy, Navy, and station/base regulations, instructions, guidelines, and policy regarding employment at and entry to base facilities. The Contractor shall ensure that they meet the requirements of employment and conform to the rules regarding, but not necessarily limited to, security, clearance, identification policy, vehicle registration and operation of a POV on station, medical assistance, the use of the exchange and military facilities, and other local rules, guidance, or prohibitions that may apply to their entrance to and activity or employment on station.

C-1.7 Essential Personnel The Corporate Executive Officer and Site Manager are essential personnel and shall have the education, training, background/experience, and skills required and necessary to make fiscal and management decisions, direct personnel, and work with individuals at all levels of corporate management and the military for this contract. Resumes shall be submitted for these personnel 30 days prior to Performance Period (start of contract). The resumes must be reviewed and accepted by DLA Energy. A replacement candidate’s resume must be submitted for review and accepted by DLA Energy prior to assuming duties.

C-1.7.1 Corporate Executive Officer To assure continuity between the contracted location/activity and corporate office, the Contractor shall employ an executive, who, for the duration of the contract, can make fiscal, management, and administrative decisions concerning this contract. He/she shall have a complete understanding of the terms and conditions of this contract and shall be knowledgeable of fuel management and operations to the extent outlined herein.

C-1.7.2 Site Manager (SM) The SM shall have experience in bulk fuel storage and distribution systems/facilities, mobile and direct fuel servicing equipment (aviation and ground), quality surveillance, inventory, accounting, and administration. Practical experience in the basic design and layout of petroleum facilities, component makeup and flow characteristics of storage piping systems, and the ability to read and understand basic drawings, blueprints, and system specifications is also required. Other than those administrative duties commonly associated with and carried out by an individual in a management position, the SM shall not have collateral duties nor shall the position be a collateral duty.

They shall have recent supervisory experience in aircraft refueling operations. Two years of that experience shall have been supervisory gained within the five years immediately prior to the contract start date. That experience shall have been specialized supervisory training in bulk storage and aircraft fuel servicing operations with emphasis in equipment inspection, operation, maintenance, inventory management, and environmental compliance.

C-1.8 Service Personnel The personnel/position descriptions cited within this section are those classes of service employees applicable to this contract. When requested by DLA Energy or the Navy, the Contractor shall submit a staffing roster that identifies personnel by name, position, full or part time status, and their date of hire. In the event it becomes necessary to replace any service personnel, the Contractor shall notify the Navy/DLA Energy as to the final work day or termination date of the outgoing person and a plan outlining specific dates/time frames for the hiring of the replacement person that supports the experience as noted below.

C-1.8.1 Fuel Distribution System Operator (FDSO) The FDSOs shall have practical experience in operation of bulk fuel distribution systems and facilities similar to NAS Rota. The FDSOs shall be able to perform receipt, issue, storage, spill cleanup, preventative maintenance scheduling, hazardous waste, and petroleum quality surveillance operations.

C-1.8.2 Fuel Distribution System Mechanic (FDSM) The FDSMs shall have specialized experience supervising and performing maintenance of fuel distribution systems ranging from large bulk distribution facilities to hydrant facilities and outlets. Experience shall include maintenance of military hydrant systems (Type III), automatic control valves, petroleum pumps, aviation fuel filtration equipment, fuel meters, above-and below-ground storage tanks, gauging and leak detection systems, electrical systems (i.e. Programmable Logic Center), manual valves, pressure and flow sensing devices, and fuel transfer hoses/pipelines. Maintenance personnel shall be capable of inspection, evaluating conditions of, and maintaining fuel storage tanks, pipelines and piping systems, product pumps, filters, meters, gauges, and flow control mechanisms, manifolds and valve systems, and other related petroleum system components. Maintenance Personnel shall be capable of detecting/recognizing system component malfunctions, misalignments, leaks, and adjustment issues and performing scheduled and unscheduled fuel system maintenance. The Maintenance Personnel shall be capable of removing, repairing and replacing system components, and have a basic knowledge of automated tank gauging systems, high/low level alarms, and cathodic protection systems.

C-1.8.3 License, Special License, Skills, Training, and other Certifications All drivers shall be licensed in accordance with the vehicle operating laws, regulations, and codes for the country of Spain and shall remain in compliance with all such requirements for the duration of their employment under this contract. The Contractor shall ensure that drivers required to operate vehicles and equipment on public roads are licensed for the class of vehicle to be operated on such public roads.

Specific tasks may require other special licenses, skills, training or certifications. All special licenses and certifications shall be included in employee training records and available for inspection upon request.

C-1.9 Reserve Training The Navy reserves the right to enter and occupy contracted base facilities and to use as required, systems, equipment, and materials to conduct Naval Reserve training and to meet real time military operational requirements. Full cooperation in the joint use of all Navy-owned facilities, systems, equipment, and materials is expected; however, under normal peacetime operating conditions or conditions as may be specified, the Contractor is not obligated to relinquish oversight of facilities, systems, equipment, and materials required to fulfill its contractual obligations and commitments, provide training services to Reserve personnel, or provide access to or use of Contractor-owned equipment. To the extent possible and practical, the Navy through the Contacting Officer or the COR, will provide advanced notification of reserve training schedules to the Contractor.

C-1.10 Correspondence and Visits The Contractor shall notify the COR of any and all visits or notice of intent to visit contract management, its employees, or the contracted facilities by any federal, state, base (military) office/agency, union representative, or contract corporate officers. Except for that considered to be company or proprietary documents, the Contractor shall provide the COR copies of all correspondence resulting from such visits. The Contractor shall establish and maintain a visitor’s log showing name of all visitors, date of visit, time of visit, organization, and reason of visit.

C-1.11 Records Management Documents concerning this contract held or generated by the Contractor shall be open and readily available for inspection, review, and audit for the duration of the contract and any subsequent and contiguous contract periods. The Contractor shall submit reports to the Navy/DLA Energy for compliance with Federal, state, and local requirements. In addition, special reports may be requested for audits, inspections, reviews, and research. Should proprietary company, or non-DOD maintenance and accounting systems be installed by the Contractor, the Contractor shall provide continuous secure web access or access to a secure workstation. All contract related information and files on termination of the contract, except personnel files, training records, Contractor-furnished equipment records, and proprietary company management records shall be deemed the property of the Navy.

C-1.11.1 Labor Reporting The Contractor shall report all Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Defense Logistics Agency via a secure data collection site. The Contractor is required to completely fill in all required data fields per the paragraph below.

C-1.11.2 Reporting Inputs The reporting will be for the labor executed during the period of performance during each fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at: http://www.ecmra.mil.

C-2.0 Performance Requirements

C-2.1 Hydrant Operations The Contractor shall receive, maintain, store, sample and test, internally transfer, and issue petroleum products. The Contractor shall be responsible for all fuel-servicing operations and safeguarding facilities, equipment, and fuel products under its control during normal and adverse conditions. The hydrant storage system is comprised of two 1.3 million gallon jet fuel tanks (3237 and 3238) and their components, receipt header and fillstands.

C-2.1.2 Fuel Servicing Aircraft fuel servicing operations are defined as the delivery, issue, defueling, and off-station fuel services to aircraft and support equipment by mobile fuel servicing vehicles or mobile pantographs. All aircraft fuel services shall be in compliance with NAVAIR 00-80T- 109, Aircraft Refueling NATOPS Manual and all other applicable military, federal and commercial policies regarding the performance of all aircraft fuel servicing operations. The NAVAIR 00-80T-109, Aircraft Refueling NATOPS Manual will take precedence over other policies when conflicting guidance or procedures are noted

C-2.1.3 Response Time As outlined in Operating Hours in Appendix A, the Contractor shall be capable of providing fuel services to station and transient aircraft 24 hours a day. Each request for fuel services shall result in the dispatch and arrival of a fuel servicing truck/operator to the aircraft http://www.ecmra.mil/ identified by the requester within 20 minutes from the time the request is received by the dispatch center. If a request for services is for multiple aircraft, the Contractor shall respond to any subsequent requests for refueling in the order prioritized by the Airfield operations center (AIROPS). Upon receiving a request from AIROPS to service additional aircraft while the Contractor is responding to an earlier service request, the Contractor is required to affirmatively request clarification of service priorities from AIROPS. In response to all pre-scheduled services, the Contractor shall be physically present on site at the time the aircraft to be serviced arrives at the designated refueling pit. Operators shall not service aircraft to which they are not directed without approval by the dispatch center, nor interrupt the flow of work, i.e., service aircraft to which they are not directed, without approval by the dispatch center, nor shall they interrupt servicing operations for rest or meal breaks without proper relief or explicit approval of the fuel dispatch center. On arriving at an aircraft, operators shall take all steps and precautions necessary to service the aircraft in accordance with NAVAIR 00-80T-109, Aircraft Refueling NATOPS Manual. Service response times in excess of this requirement shall be fully and accurately recorded and explained in the dispatch pass down log and management reports.

C-2.1.4 Fuel Servicing Equipment The Contractor shall fully inspect, operate and maintain all furnished equipment and components in a safe, serviceable and ready for dispatch condition. Equipment inspections and product sampling/testing, e.g., periodic Type "C" product analysis, shall be completed and documented prior to the initial dispatch of the equipment for the duty day. Samples shall be turned into the laboratory operated by Navy personnel.

C-2.2 Bulk Storage Operations Bulk Storage operations are defined as the receipt, storage, handling, inter-terminal product movement, and issue of capitalized bulk fuel products at the Navy-owned facilities via all modes of conveyance 24 hours a day, seven days a week, year round. The Contractor shall be responsible for performing bulk fuel operations, system inspections, preventive maintenance, quality surveillance, inventory accountability and safeguarding fuel supplies under its control during normal and adverse conditions. The Contractor shall be capable of receiving fueling request from customers; scheduling shipments, deliveries, and receipts; making scheduling changes; and creating daily schedules of fuel operations. All assignments and control of qualified personnel will be handled to ensure compliance with approved standards and operating procedures. Except for scheduled maintenance and other occurrences of which the fuel dispatch center has been notified, the Contractor shall maintain tank and fillstand systems in the ready-to-issue mode to transfer/issue products on demand.

C-2.2.1 Bulk Output JP8 is transferred from bulk storage to the direct refueling system day tanks and issued to Navy refuelers at the fillstand as required. The bulk storage system shall be kept in the ready-to-pump (issue) mode to supply product on demand. Except for scheduled maintenance and other occurrences of which the fuel dispatch centerhas been notified, the Contractor shall maintain tank and fillstand systems in the ready-to-issue mode and work to transfer/issue products on demand.

C-2.2.2 Transfers to Refuelers The truck fillstand is a driver-operated, supply on demand or self-service system used to fill refuelers. Documentation relevant to refueler top-offs and the disposition of those documents shall be compiled and controlled in a manner as to ensure compliance with DLA Policy.

C-2.2.3 Transfers to the Day Tank System Transfers to the day tank system from the enroute booster pump house shall be monitored by a FDSO who shall remain in contact with the day tank system operator during transfer operations. The Contractor shall be responsible for all coordinated gauging, measurement, reconciliation, and documentation actions relevant to all transfer operations.

C-2.2.4 Equipment The Contractor shall furnish and maintain tow tractors for transporting the pantographs to the aircraft refueling site and return. Equipment inspections shall be completed and documented on the equipment inspection forms prior to the initial dispatch of the equipment for the duty day.

C-2.2.5 Recyclable and Recoverable Fuel The Contractor shall coordinate with the Navy dispatcher for trucks to collect recyclable and recoverable fuel as required. This includes, but not limited to, the recovery and recycling of fuels from: quality surveillance samples, facility maintenance activities and fuel tank bottoms. All products classified as non-reclaimable are collected and disposed of by the installation.

C-2.2.6 Product Inventory Accountability The Contractor shall be responsible for the inventory management of petroleum products held within the facilities, equipment, tanks, and vehicles under Contractor control. The Contractor shall provide accurate inventories of all DLA Energy Capitalized Stocks under Contractor control, in accordance with DoD 4140.25-M, all applicable DLA Energy Policies and Instructions, and all clauses of this contract. The COR shall be informed immediately of any discrepancy in inventory or fuel shortages, based on customer requests. All product receipts, issues, shipments or transfers shall be properly documented and forwarded to the base representative/dispatcher as part of the daily close-out procedures.

C-2.2.7 Product Quality Surveillance The Contractor will be responsible for maintaining the quality of DLA Energy-owned product in accordance with MIL-STD-3004, Department of Defense Standard Practice, and Quality Assurance/Surveillance for Fuels, Lubricants and Related Products; NAVAIR 00- 80T-109, Aircraft Refueling NATOPS Manual; and the Contractor’s developed PQSP.

http://www.natec.navy.mil/ http://www.natec.navy.mil/ http://www.natec.navy.mil/

C-2.3 Quality Determination No petroleum products shall be received or issued without first determining and confirming conformance with product quality requirements. Products shall be issued on a first-in, first-out basis unless otherwise specified or directed by the Navy/DLA Energy. Non-conforming product shall be reported to the COR immediately. Anytime product is received into a tank, the tank’s contents shall be suspended from issue pending quality conformance sampling and testing. The Contractor shall ensure that certificates of quality conformance (test reports) are maintained on file for all on-hand fuel stocks.

C-2.3.1 Laboratory Operation The Navy shall operate and maintain a petroleum laboratory and all test equipment. Calibration of laboratory test equipment, replacement of standards, and material necessary for daily operations shall be provided by the Navy. Only qualified and trained personnel shall perform test and related laboratory operations.

C-2.3.2 Sampling The Contractor shall be capable of sampling 24 hours a day, 7 days a week, every day of the year. The Contractor shall take all required samples and provide to the Navy operated laboratory.

C-2.3.3 Housekeeping Fuel facilities, fillstands and equipment shall be free of debris, free water and product residue.

C-2.4 Maintenance The Fuel Contractor shall be responsible for the normal and continuous use, operation, maintenance, and real time reporting of discrepancies applicable to all systems, facilities, and equipment furnished by the Navy. Petroleum system means an underground or aboveground fuel storage tank, associated fuel piping, pump enroute booster house, ready issue fuel farm area, loading and unloading station, hydrant fuel system and associated hydrant outlets and pantographs, oil water separator, ancillary equipment and appurtenances, electrical power and controls, lighting, emergency generators, , fire protection system, and containment system, if any. The Contractor shall manage, coordinate, oversee, and report as needed to ensure all required inspections, services, maintenance and repairs of all facilities, equipment and real property associated with this contract are performed as required to ensure compliance with all Navy, Department of Defense (DoD), State, Local, Federal, American Petroleum Institute (API), and Unified Forces Criteria (UFC) requirements throughout the life of the contract. This includes monitoring all maintenance being performed by other agencies, or other contractors to verify that it is requested in a timely manner, scheduled as required, coordinated with relevant offices, finished to completion, and recorded in the maintenance database. The Contractor will report maintenance conflicts, deficiencies, and delays to the COR and Contracting Officer as soon as possible for resolution.

C-2.4.1 Preventive Maintenance (PM) The Contractor shall ensure that all base property is preserved and maintained in a safe working condition. PM tasks are defined as maintenance work to preserve a facility by preventing its deterioration; such as, but not limited to, corrosion control, grounds keeping, pressure washing, cleaning, spot painting, housekeeping, etc. It is essential that the Contractor devote adequate effort to identifying future deficiencies and potential deficiencies in order to prioritize PM efforts. PM includes performing, at a minimum, the services recommended by the manufacturer or in accordance with commercially accepted practices, as well as the effort required to keep a facility, a piece of equipment or system functioning. While the Navy does not plan to dictate specific PM requirements or practices, the Contractor’s maintenance plan shall provide a systematic approach to identifying, planning, scheduling, documenting/reporting, and managing labor, materials, and time to perform those actions that contribute to the uninterrupted functioning of the fuel terminal. The Contractor shall ensure that the costs for preventive maintenance are included in CLIN 0001 on a firm fixed-price basis.

C-2.4.2 Operator Maintenance (OM) This is maintenance performed by the operator and is the care and minor maintenance of equipment using procedures that do not require detailed technical knowledge of the equipment’s or system’s function and design. This category of maintenance normally consists of inspecting, cleaning, servicing, preserving, lubricating, and adjusting, as required. Such maintenance may also include simple parts replacement that can be performed with only basic mechanical skills and simple hand tools. The Contractor shall not provide maintenance or repair beyond afore mentioned maintenance unless directed by the Contracting Officer. The Contractor shall ensure that the costs for operator maintenance are included in CLIN 0001 on a firm fixed-price basis.

C-2.4.3 Daily, Weekly, and Monthly Recurring Maintenance Requirements The Contractor shall be responsible for daily, weekly, and monthly recurring maintenance checks and services of base fuel facilities and related fuel handling equipment in accordance with NAVAIR 00-80T-109, Aircraft Refueling NATOPS Manual, NAVFAC MO-230, UFC 3-460-03 Unified Facilities Criteria (UFC) Operations and Maintenance: Maintenance of Petroleum Systems, DoD 4140.25-M chapter 8, applicable contract clauses, and the Navy Operations and Maintenance Manuals available on site. The Contractor shall provide all manpower, materials and equipment not otherwise specified as Navy furnished to accomplish the required recurring maintenance tasks.

The Contractor shall ensure that the costs for recurring maintenance are included in CLIN 0001 on a firm fixed-price basis.

C-2.4.4 Quarterly and Above Recurring Maintenance Requirements Under the SRM Recurring Maintenance and Minor Repair (RM/MR) Program, the USACE will provide a contractor to perform all quarterly and above maintenance tasks in accordance with the NAVFAC MO-230, UFC 3-460-03, and DoD 4140.25-M chapter 8.

Periodic testing of systems/components, generally on a quarterly basis, is included within the RM/MR contract. The contractor for this contract will monitor, track, and document all recurring maintenance performed by the RM/MR contractor and collect all documents related to the completion of these maintenance actions from the COR and record the completion in their CMMS for tracking purposes.

C-2.4.5 Repairs The RM/MR Contractor will take immediate action to assess emergency situations and minor repair. This includes all facilities and equipment on the inventory list that DLA Energy is responsible for sustainment, restoration and modernization. All deficiencies identified which require maintenance or repair work above that included in CLIN 0001 on a firm fixed-price basis will be submitted to the COR to be performed by the RM/MR Contractor. The Contractor for this contract will monitor, track, and document all repairs performed by the RM/MR Contractor and collect all documents related to the completion of these maintenance actions from the COR and record the completion in their CMMS for tracking purposes.

C-2.4.6 Maintenance Records Maintenance, repairs, inspections, and test findings will be electronically and manually recorded and maintained in permanent facility files.

The Contractor is required to keep all maintenance records using a CMMS. The Contractor shall develop and maintain an electronic database on deficiencies and problem areas needing corrective work. Record keeping includes all noted deficiencies found and work performed at the fuel facility; even if performed by another organization or contractor. The information obtained from the RM/MR Contractor, daily/weekly/monthly inspections and operator findings will be input into the CMMS as needed and used to schedule the required maintenance as appropriate. Records will be maintained for the duration of the contract and turned over to the Navy at completion of the contract. In addition, the Navy/DLA Energy will be allowed unlimited/unrestricted access to the Contractor developed database. The Contractor will track all maintenance and repair expenditures by DLA provided Real Property number. See Appendix A.

C-2.4.7 Buildings and Structures The Contractor shall ensure that all buildings, structures, and facilities used by or under Contractor control are kept clean and sanitary. The Contractor shall sweep, mop, and wax floors, wash windows, and walls of occupied buildings or office spaces so as to present a clean, sanitary, and orderly appearance. Food storage and preparation areas shall be maintained in an orderly and sanitary condition. Clothing locker and change areas shall be kept orderly and clothing hung or kept in lockers. Maintenance and storage buildings shall be kept in clean and orderly manner. Areas immediately around buildings for which the Contractor is responsible shall be kept free of debris. The Contractor shall not allow fire hazards, such as oily rags, loose paper, and trash to accumulate in or around buildings, structures, facilities, or areas used, occupied, or controlled by the Contractor. The Contractor shall reset circuit breakers and switches, furnish and replace burned out standard and fluorescent lights, and plunge sinks and toilets to keep them serviceable. The requirement for other building/structure maintenance, e.g., electric, carpentry, and other skilled trade work shall be documented and forwarded to the COR. The Contractor shall not alter any structure or allow it to be altered without explicit written approval by the Navy.

C-2.4.8 Pest and Rodent Control Pest and rodent control are the responsibility of the base. Requests for services shall be forwarded to the COR. The use of pesticides, insecticides, fungicides, and rodenticides by the Contractor is prohibited unless authorized in writing by the installation and the Contracting Officer.

C-2.4.9 Designated Areas The Contractor shall establish a smoking policy that prohibits smoking in other than designated areas. The Contractor shall provide signs to be posted at the entrance to work areas that read, "NO SMOKING EXCEPT IN DESIGNATED AREAS.” The Contractor shall also designate a smoking area and provide signs that read, "DESIGNATED SMOKING AREA." The Contractor’s smoking policy, designated smoking areas, and signs will comply with Federal, state and local laws and DoD/Navy regulations.

C-2.4.10 Trash Removal The Contractor shall be responsible for the pick-up of all trash and debris within and around fuel areas under its control, and shall dispose of all such trash and debris in furnished containers/dumpsters. The Navy will dispose of the trash and debris placed within the containers/dumpsters provided.

C-2.4.11 Grounds Grounds maintenance, grass cutting, and vegetation control shall be provided by the Contractor. Grass, weeds, and brush, except ornamental trees and shrubs, within the areas defined herein shall be maintained so as not to exceed “4” inches in height at any given time.

All vegetation within Contractor-controlled areas, on/under fence lines, and in the security zone outside the fence line shall be maintained with the prescribed limits. Bulk vegetation and waste accumulated during mowing, removal, and control operations shall be disposed of by the Contractor.

C-2.4.12 Other Facilities, Equipment, and Utilities The Contractor shall continuously monitor other facilities, equipment, and utilities, i.e., exterior lighting, security lighting, and exterior building lights; fences, to include signs and markings, gates and automatic gate openers; roads, paved surfaces, curbing, and sidewalks within contracted fuel management areas; fire hydrants, AFFF systems, storm drains, exterior water systems, power poles, lines and transformers, and exterior telephones within fuel management areas. Noted malfunctions, discrepancies, or an obvious need for maintenance shall be documented and reported to the COR.

C-2.4.13 Storage Tanks The Contractor shall visually inspect the exterior of all storage tanks (3237 and 3238), to include small connected or free standing residual product collection tanks, and tank components and visually examine the various samples taken from the tanks on a continuous basis. All inspections and visual examinations shall be documented and corrective action within the scope of PM/operator maintenance accomplished as deficiencies are noted. The Contractor is responsible for keeping the tank exterior clean, free of mold, dirt, and rust. The Contractor will pressure wash, remove corrosion, apply corrosion inhibitor and spot paint as needed. Maintenance requirements such as the need for exterior corrosion control and painting of tank(s) and tank inspection/cleaning as may be indicated by the visual examination of drawn samples shall be recorded on the appropriate inspection documents and the CMMS.

C-2.4.14 Tank Maintenance The Navy/DLA Energy will be responsible for the complete painting, internal inspections of, and cleaning of large bulk storage tanks.

Upon notification of a cleaning or repair project, the Contractor shall, to the extent possible, use installed system pumping equipment to empty and ready all selected tanks for cleaning and inspection. On completion of tank cleaning or repairs by another party, the Contractor shall perform and document a complete external tank/system inspection to ensure all tanks and system components have been returned to a ready to use state and can be returned to service. The Contractor shall update the CMMS.

C-2.4.15 Berms/Containment Systems The Contractor shall ensure that all berms and containment systems are kept clean, free of vegetation, and the accumulations of other debris that may hamper proper system drainage. Drain valves shall be inspected and actuated monthly. The Contractor shall clean all moats, i.e., keep them free of accumulations of sand, dirt, debris, and vegetation. The direct discharge of any liquid from any berm/containment system shall comply with all Spill Prevention Control and Countermeasures (SPCC) plans and National Pollution Discharge Elimination System (NPDES) permits as applicable. The Contractor shall maintain a clear, concise log as to the dates and time berms are drained, observed conditions of the water drained, and who performed the drain operation. Except as required to physically clean and drain berm areas, drain valves, devices, and outlets shall be kept in the closed position and locked. Keys shall be controlled as outlined in local lock and key control security instructions.

C-2.4.16 Pipelines The Contractor is responsible for keeping the pipeline exterior clean, free of mold, dirt, and rust. The Contractor will pressure wash, remove corrosion, apply corrosion inhibitor and spot paint as needed to control corrosion. The Navy/DLA Energy will be responsible for pipeline replacement, major repairs, and annual hydrostatic testing; however, the Contractor shall be responsible for incidental tasks, e.g., the manipulation of valves to isolate a line or the operation of system pumps to pressurize or evacuate lines. After any testing/repair action, the Contractor shall fully inspect, pressurize, and re-inspect the affected lines to ensure the integrity of the line and repairs performed before returning the pipeline to service.

C-2.4.17 Pits The Contractor shall keep all pipelines and component pits clean and free of debris, water, and fuel. The Contractor shall remove any water and/or fuel that may accumulate in pits and shall periodically air pits to reduce/prevent corrosion. Should any pit appear to contain excessive fuel or fuel vapors, the Contractor shall inspect all pipeline connections (flanges), valves, and controls to locate and correct the problem. Should the scope of repair work exceed CLIN 0001 tasks of this Contract, the discrepancy shall be documented in the CMMS and forwarded to the COR for the RM/MR Contractor. Appropriate confined space safety measures shall be observed.