ASSIST_Q A_(Amendment_1).pdf

SP7000-15-R-1064 (ASSIST) Questions & Answers

1. The amounts for CLINs 0006 and 5006 appear to be in error - please confirm the amounts for these CLINs.

CLIN 0006 and 5006 should be $6,000 (6 months X $1,000 = $6,000)

2. The PWS states Travel is Cost Reimbursable (CR), but the synopsis does not address it - please confirm all ODC Travel CLINs are to be CR.

Travel is Cost Reimbursable in accordance with Joint Travel Regulations (JTR) Volume 2 C6002.

3. Price volumes normally have unlimited page counts - please confirm the page count for the Price Volume of 5 pages is correct.

Price volume should not exceed 5 pages.

4. Do resumes count towards the page count for the technical volume?

Resumes count towards the page count.

5. On 26 Aug 15, DoD published an interim rule, DFARS Case 2013-D018 Network Penetration Reporting and Contracting for Cloud Services. The rule substantially updated and renamed the existing DFARS Safeguarding Unclassified Controlled Technical Information (UCTI) clause (DFARS 252.204-7012) and added four more DFARS clauses. The updated DFARS 252.204-7012 (DEVIATION 2016-O0001, OCT 2015) and new DFARS 252.204-7008 (DEVIATION 2016-O0001, OCT 2015) are both mandatory clauses for all new DoD contracts. These companion clauses should always be incorporated as a pair. The RFP only includes DFARS 252.204-7012 (DEVIATION 2016-O0001, OCT 2015), but does not include DFARS 252.204-2008 (DEVIATION 2016-O0001, OCT 2015). Therefore, it is requested that the solicitation be amended to include both mandatory clauses.

Both DFAR clauses 252.204-7012 and DFARS 252.204-2008 are included.

6. The synopsis states the place of performance to be DLA, Philadelphia but the PWS does not address a location. Is it your intention to have all work performed at DLA, Philadelphia, or is some work performed at contractor facilities permitted?

The current vendor has one (1) employee on site with the remaining team working offsite.

7. PWS Section 1.2.3.4 discusses Help Desk Levels 1 through 3 and states “Document Services will provide responses to questions, problems, and issues within 24 hours (weekends and Federal holidays excluded) of a problem.” It appears DLA provides the Level 1 support, not the Vendor. The QASP specifies the need for Vendor Level 3 support but does not address Level 1 or 2 support. Please clarify who is to perform the Level 1 and 2 support – DLA or contractor.

Level 1 support is provided by the ASSIST help desk. Level 2 and Level 3 support is provided by the contractor.

8. PWS Section 1.2.3.7 states DLA Document Services will provide annual hardware support renewals as required to maintain the ASSIST and QPD system applications and COTS/GOTS products at current, Vendor-supported levels for integration of all tasks specified within this PWS. The QASP does not address this. Please confirm whether the DLA or the Vendor provides annual hardware support and renewals.

DLA provides all hardware and software purchases and renewals for the production, staging and COOP sites.

The only time the vendor may make purchases is if it pertains to their development environment.

9. PWS Section 1.2.5 is titled Task 5 DLA Document Services/DSPO Rough Order of Magnitude (ROM) Support, but this section describes specific programmatic requirements. Please explain the title reference of ROM or consider renaming the section if it is not for ROM purposes.

Rough order of magnitude refers to possible projects or requirements imposed by DLA which cannot be predicted. An example could be expanding ASSIST to 9 networks from its current configuration of 6. Another example is the possible move to the DISA Cloud. We cannot predict if or when that move will occur, but use this as an example to illustrate the scope of requirements that may occur.