IESS-EKC RFP Questions and Answers v20240816.xlsx
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- Attached to
- Integrated ESS and EKC Systems Support for DLA
- Solicitation number
- SP4703-24-R-0004
- Issued by
-
Defense Logistics Agency
About this file
This document contains questions and answers related to a Request for Proposals (RFP) for an Integrated Electronic Security Systems (IESS) and Electronic Key Control (EKC) Systems Support contract for the Defense Logistics Agency (DLA). The RFP seeks to award multiple Indefinite Delivery Indefinite Quantity (IDIQ) contracts to provide design, acquisition, sustainment, maintenance, and cybersecurity support for DLA's ESS and EKC systems at various CONUS and OCONUS locations. Key details include:
The RFP closing date has been extended to September 16, 2024. The IDIQ contracts will have a base period and four option periods for a total of 5 years. Offerors must provide ceiling labor rates by labor category for CONUS and OCONUS locations, as well as an estimated material cost over the 5-year period. Task orders will be firm-fixed-price based on the location and scope. The government will provide some equipment and software, while the contractor is responsible for providing the remaining materials, spares, and licensing. Offerors must be authorized, factory-trained, and certified by Lenel and Milestone for system deployment and sustainment.
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| No. | RFP Section / Document Name | Page # | Paragraph, Section # or context | Contractor Question/Comment | DLA Response | Document Updated |
| 32 | A: SF1449 | 1 | Offer Due Date | Given that the answers to our questions may significantly impact the content and compliance of our proposal response, would the Government consider extending the due date? This extension would allow sufficient time to evaluate the Government's responses and make any necessary adjustments to our proposal. | RFP closing has been extended to September 16, 2024. | SF1449 |
| 91 | A: SF1449 | General | request a 20 day extension | RFP closing has been extended to September 16, 2024. | SF1449 | |
| 66 | B: Continuation of SF1449 | 5 | B.7 Schedule of Supplies and Services | The RFP shows a table that appears to be a breakdown of pricing. How is this table associated with the pricing instructions in section E.1.8.13 Factor 5: Price and Attachment 5 Pricing Sheet? Do we need to break down the pricing in this format or just Attachment 5? We recommend using Attachment 5. | Use Attachment 5 Pricing Sheet for response to Factor 5. Schedule of Supplies and Services table is for the IDIQ contract CLINs structures only. This is not for pricing proposal submission. | Cont. of SF1449 |
| 72 | B: Continuation of SF1449 | 5 | B.5 Contract Type | RFP Section B.5 states: the government intends to award multiple Indefinite Delivery Indefinite Quantity contracts for this acquisition… In Attachment 1, Section 3.3, it states: ...DLA may furnish the server and client workstation hardware/operating system.....and may also furnish Lenel ACS/IDS products and Milestone CCTV/VSS products (from the DLA Enterprise ESS Software BPA... Question: Given there are multiple variables in who is providing the equipment, what bill of materials are we basing our IDIQ material pricing on? We suggest a budgetary price at the IDIQ level to prevent ambiguity and ensure fair competition. | Material would be based on each TO location. IDIQ Material Tab has been removed. Estimated material cost for each year has been added. | E.1 & E.2, Pricing Sheet |
| 80 | B: Continuation of SF1449 | General | Site visit | Do you require a site visit for this opportunity, if yes what do you require to arrange the site visit | Site visit requirement is not applicable at IDIQ level. Individual Task Order may require a site visit, and it will be stated in the TO RFP. Section B.15 Site Visit added. | Cont. of SF1449 |
| 84 | B: Continuation of SF1449 | NDA | I can see the NDA provided and see it is required all contractors complete this before beginning work. Is this NDA something we also need to sign and include in our response? If so, in what volume should we include the NDA? | Not required to include in proposal submission. NDA is due for IDIQ and Task Order awardees prior to start date. | Cont. of SF1449 | |
| N/A | B: Continuation of SF1449 | Added | N/A | B.16 Proposal submission requirement for TO: IDIQ contract awardees must submit adequate proposal for at least 50% of total task orders solicited for each performance period. Any IDIQ contract holders that do not meet this requirement for two consecutive years may be considered for termination. | Cont. of SF1449 | |
| N/A | B: Continuation of SF1449 | Added | N/A | B.17 Task Order awardees opportunity: It is Government’s preference that each location serviced by one contractor if feasible; therefore, task order awardee will be given a first opportunity to received subsequent task orders for that same location once their proposal meets technical acceptability and fair and reasonable price determination. | Cont. of SF1449 | |
| 33 | C: Contract Clauses | 15 | 1) Other Direct Costs | Can the Government please define the reimbursement terms of this contract ODCs | No reimbursement terms. (Clause updated to indicate, “none”. | Contract Clause |
| 34 | C: Contract Clauses | 15 | (2)Indirect Costs (Material Handling, Subcontract Administration, etc.) | Can the Government please define the reimbursement terms of this contract Indirect Costs? | No reimbursement terms. (Clause updated to indicate, “none”. | Contract Clause |
| 35 | C: Contract Clauses | 27 | FAR 52.222-42 Statement of Equivalent Rates for Federal Hires (MAY 2014) |
In compliance with the Service Contract Labor Standards statute and the regulations of the Secretary of Labor ( 29 CFR Part 4), this clause identifies the classes of service employees expected to be employed under the contract and states the wages and fringe benefits payable to each if they were employed by
| the contracting agency subject to the provisions of 5 U.S.C.5341 or 5 332. | 1. | Can the Government define what locations will be covered in this IDIQ for SCA pricing efforts? |
| 2. | Would the Government consider regionalized labor rates, or maximum rates at the IDIQ level with rates being tailored to the SCA requirements as each Task Order Level? | |
| 3. | Can the Government confirm there will be no Construction Wage requirements in this IDIQ? | |
| 4. | Will the Government allow for rate revisions based on and SCA Wage Updates as defined by Department of Labor? | 1. All locations requiring service. |
2. Maximum rates at IDIQ level based on highest living area for CONUS and OCONUS listing separately. Actual pricing at TO level based on location.
3. No construction involved under this requirement. Only supply and services.
| 4. IDIQ is based on ceiling labor rates and ceiling contract dollar value. TOs are based on FFP rates and fixed contract price. No adjustment is allowed. | N/A | ||||||
| 52 | C: Contract Clauses | 15 | Other Costs, Other Direct Costs | Please define what are allowable costs for Other Direct Costs and Indirect Costs? Under a FFP Task Order quote, how will the Offeror segregate these specific cost elements? | No reimbursement terms and specific elements to be provided. ROM should include fully burdened labor rates based on highest living location and TO should include fully burdened labor rates for the location of the task(s) being done. Estimated Material cost is indicated in Pricing Sheet for ROM and TO. LCAT required may be different for each task and location; and will be indicated in TO Pricing Sheet. | N/A | |
| 53 | C: Contract Clauses | 35 | Procurement Note L29 Section 508 Requirements (Oct 2020) | Please clarify if offerors must complete the VPAT Rev 508 as part of its proposal? Prior 508 compliance sections in this Solicitation simply ask for the Offeror to agree to comply with the Section 508 requirements. | Yes. Offerors shall indicate where their Section 508 EIT compliance information is available for review on the Cross Reference Worksheet, Compliance Checklist tab. | Cross Reference Sheet | |
| 56 | C: Contract Clauses | 15-16 | Section C: Contract Clauses | The RFP includes the following language for Other Direct Costs and Indirect Costs: |
(1) Other Direct Costs. The Government will reimburse the Contractor on the basis of actual cost for the following, provided such costs comply with the requirements in paragraph (i)(1)(ii)(B) of this clause:[Insert each element of other direct costs (e.g., travel, computer usage charges, etc. Insert "None" if no reimbursement for other direct costs will be provided. If this is an indefinite delivery contract, the Contracting Officer may insert "Each order must list separately the elements of other direct charge(s) for that order or, if no reimbursement for other direct costs will be provided, insert ‘None’."]
(2) Indirect Costs (Material Handling, Subcontract Administration, etc.). The Government will reimburse the Contractor for indirect costs on a pro-rata basis over the period of contract performance at the following fixed price:[Insert a fixed amount for the indirect costs and payment schedule. Insert "$0" if no fixed price reimbursement for indirect costs will be provided. (If this is an indefinite delivery contract, the Contracting Officer may insert "Each order must list separately the fixed amount for the indirect costs and payment schedule or, if no reimbursement for indirect costs, insert ‘None’)."]
| Will the government clarify what direct and indirect costs will be reimbursed by the government? | No reimbursement term under this contract. | Contract Clause | |||||
| 13 | D: Attachment 1 IDIQ PWS | 45 | 7.1.2.2 Access to Classified Information | Please confirm this contract is classified as a Top Secret Contract. | The contract itself is not a classified contract. DLA does have secure spaces up to Top Secret/SCI. IDIQ contract holders must have the appropriate Facility Clearance Level to compete on those TO that require security clearances. | N/A | |
| 21 | D: Attachment 1 IDIQ PWS | 7 | 3.1.9 Enterprise Configuration Management | PWS states: The Contractor shall provide a Configuration Management (CM) Plan to the J6 COR/COTR for approval … Is there a separate CM plan required for the IDIQ level or is this just at the task order level? | No CM plan at the IDIQ level, only at the TO level. | N/A | |
| 23 | D: Attachment 1 IDIQ PWS | 3 | Table 1 | In Table 1 ESS and EKC Systems, it lists Honeywell Enterprise Building Integrator, Rapid Response. Question 1) Are these two separate things? Rapid Response is a monitoring center business. Question 2) For LG, are you referring to SecuXper IDP? | Table 1 has been updated by removing both the LG and Honeywell Enterprise Business Integrator, Rapid Response systems. | IDIQ PWS | |
| 27 | D: Attachment 1 IDIQ PWS | 2-3 | 2.0 Scope | Could you please provide clarification regarding the ESS Software BPA referenced in 2.0 Scope (pages 2-3) of Attachment 1 - IDIQ PWS? Our questions include the following: |
| • | What is the contract number? | ||||||
| • | Who is the prime contractor(s)? | ||||||
| • | When does the contract expire? | ||||||
| • | Does the Government intend to consolidate ESS and Software purchasing into the DLA IESS and EKC System Support contract after expiration of the referenced BPA? | ||||||
| • | SP4701-23-A-0003 | ||||||
| • | MANDEX INC | ||||||
| • | May 4, 2028 | ||||||
| • | Unknown at this time | N/A | |||||
| 81 | D: Attachment 1 IDIQ PWS | List of Sites | Request a list of all sites | List of all sites are included in Attachment 1 IDIQ PWS, Section 15 Place of Performance. | N/A | ||
| 82 | D: Attachment 1 IDIQ PWS | Equipment List | Request equipment inventory (or rough estimate) for each site that expected to be covered by this support contract | The Government does not have complete equipment inventory list at this time; however, estimated material cost over 5 years is around $15M. | N/A | ||
| 87 | D: Attachment 1 IDIQ PWS | 48 | 7.3 Key Personnel | Attachment 1 lists the following as Key Personnel: Program Manager, System Administrator, and Senior System Security / Cybersecurity Analyst. In Attachment 3 Task Order PWS it adds Electronics Technician. Please clarify that the Key Personnel listed in Attachment 1 are in addition to the key personnel listed in Attachment 3. | List from IDIQ Key Personnel includes some of the Key personnel required to perform this requirement and for ROM purposes. Contractor should refer to Personnel listed on Task Order PWS and TO pricing tab in pricing sheet for submission of TO pricing proposal. | N/A | |
| 89 | D: Attachment 1 IDIQ PWS | 53 | 13.0 TRAVEL | Statement of Work Para 13.0 states the Contractor will not be reimbursed for travel yet many of the small sites would not typically warrant permanent personnel. In addition, some of the sites are in OCONUS locations that most offerors wouldn’t have locations close enough to avoid travel costs. Will the Government explain how these costs will be reimbursed? | No reimbursement terms including travel for this requirement. If contractor determines travel is necessary for the task, travel expenses should be included in the total fixed price at the task order level. | IDIQ PWS | |
| 93 | D: Attachment 1 IDIQ PWS | 1, 2 | 1.0 Background, 2.0 Scope | The first paragraph in § 1.0 states in part, "The DLA IESS consists of several systems which may include...Data Transmission Media (DTM) systems (a means to communicate information internally and externally to Department of Defense (DoD) sites)…" The penultimate bullet under § 2.0 on page 2 states in part, "DTM systems provide a means to communicate status and alarm information internally and externally to DoD sites..." Does this include media external to the DLA facility sites (e.g., media interconnecting geographically distributed sites)? | Yes, some DLA Lenel instances link geographically distributed sites (HQC and offsite location, New Cumberland and Mechanicsburg, etc.) | N/A | |
| 94 | D: Attachment 1 IDIQ PWS | 5, 6 | 3.1.5 Phase-in Training | The last sentence of the first paragraph states in part, "Instructions for all Phase in Training are available upon request." Please clarify if the immediately following bulleted list constitutes the entire phase-in training instructions. If not, please provide the complete instructions for Phase-in Training. | The Phase in training listed in IDIQ PWS is the information known at this time. Any changes/differences to the Phase in training will be listed in the TO PWS. | N/A | |
| 95 | D: Attachment 1 IDIQ PWS | 6, 7 | 3.1.7 Work Schedule | Please confirm that if the Government requires rescheduling work as deemed necessary by the KO/COR/COTR after contractor has submitted their fixed price quote and this rescheduling causes the Contractor to incur additional costs, that the Contractor will be able to request and obtain an equitable adjustment. | If rescheduling/delay is caused by the Government, will take necessary actions to accommodate/compensate contractor within the Federal regulation/law/policies. | N/A | |
| 96 | D: Attachment 1 IDIQ PWS | 7 | 3.1.9 Enterprise Configuration Management | The first paragraph states in part, "The Contractor shall follow the DLA CM/ Configuration Control Working Group (CCWG) process to address product management and version control for software (changes), hardware, business processes documentation and all other control items; and recreate all baseline deliveries from any point in time." Please clarify what is meant by the "recreate all baseline deliveries from any point in time" requirement. | The contractor shall maintain copies of deployed software installation and configuration files, so that systems can be restored to a known good state. | N/A | |
| 97 | D: Attachment 1 IDIQ PWS | 8 | 3.1.10 Configuration Audit | Please clarify what constitutes a "data dictionary" so that offerors can accurately estimate the required level of effort. | Removed Data Dictionary and updated language in IDIQ PWS 3.1.10, 3.1.11, and 6.2 Table 2. Also removed from TO PWS 3.1.10 and 6.2 Table 1. | IDIQ PWS | |
| 98 | D: Attachment 1 IDIQ PWS | 8 | 3.1.11 Transition Support | Please clarify that the incoming contractor will be observing during this time period and that the current contractor will be responsible for all effort until the end of the awarded PoP and that transition related effort will terminate at the end of the current contractor's awarded PoP. | Yes | N/A | |
| 99 | D: Attachment 1 IDIQ PWS | 9 | 3.1.12 Accident Prevention Plan | Please identify the governing document for the APP. Will this be EM 385-1-1 (2024)? | FAR clause at 52.236–13, Accident Prevention, requires Federal construction contractors to keep records of accidents incidental to work performed under the contract that result in death, traumatic injury, occupational disease or damage to property, materials, supplies or equipment. | N/A | |
| 100 | D: Attachment 1 IDIQ PWS | 1 | IDIQ PWS Attachment B - EKC: 1.1 Key Performance Parameters | Penultimate bullet states in part, "Emergency backup power will not generate the requirement for generator or UPS." Requirement is not clear. Please clarify. | ESS must be designed and installed per UFC 4-021-02 Electronic Security Systems that states "The minimum requirement for battery backup for an IDS and its monitoring station is eight hours. This may be provided by batteries integral to the IDS, uninterruptible power supply (UPS), or generators, or any combination. Emergency backup power for IDS will not generate the requirement for a UPS or generator. If a generator or UPS is not available for backup, provide backup with batteries." | N/A | |
| 15 | D: Attachment 2 - Factor 2 Cybersecurity Demonstration | 2 to 3 | Subfactor 2: Security Technical Implementation Guide (STIG) | Will the Government please provide an equipment list in reference to the Lenel On-Guard Application, to ensure that all security controls that are applicable for the configuration have been applied. | No. The Govt is not providing an equipment list for Subfactor 2A. The offerors are to submit an ASD STIG for Lenel where they must address a minimum of 30% of the 286 controls in order to be evaluated for Subfactor 2A. | N/A | |
| 16 | D: Attachment 2 - Factor 2 Cybersecurity Demonstration | 2 to 3 | Subfactor 2: Security Technical Implementation Guide (STIG) | Will the Government please confirm that the STIG execution and assessment is based on an existing ATO package, and if so will the Government provide the reference ATO documentation for proper STIG configuration? | No. Subfactor 2A (STIG) is part of the non-price evaluation, there is no ATO associated with this. | N/A | |
| 17 | D: Attachment 2 - Factor 2 Cybersecurity Demonstration | 2 to 3 | Subfactor 2: Security Technical Implementation Guide (STIG) | Will the Government confirm if any artifacts, aside from the STIG execution, needs to be compiled for the Government Review? | For Subfactor 2A, the offeror is to submit the Lenel ASD STIG and for Subfactor 2B the offeror is to submit their approach to Patch and Vulnerability Management for the two scenarios listed in RFP Attachment 2. | N/A | |
| 25 | D: Attachment 2 - Factor 2 Cybersecurity Demonstration | 3 | Subfactor 2A | The requirement states that the "offeror shall import, address questions, save as a ckl or cklb file, and provide that attachment along with their proposal." How does the Government prefer the attachment of the ckl or cklb file to the PDF file type required for submission of the volume? Additionally, since legibility would be a concern, would the Government consider an attachment of an Excel File result instead? | The offeror should attach ckl or cklb file in the pdf file for Volume IV - Factor 2. The ckl/cklb file is only acceptable format for submission (this will be readable with notepad or STIG viewer tool). An Excel file is not acceptable. | N/A | |
| 1 | D: Attachment 3 TO PWS | 4 | 3.2 Sustainment and Maintenance, paragraph 2: "(Software Upgrade and Support Plans (SUSP) and others as needed)." | Can the Government Confirm that any SSA/SLAs will be handled via Service Order on a Task by Task basis? | Yes | N/A | |
| 2 | D: Attachment 3 TO PWS | 4 | 3.2 Sustainment and Maintenance, paragraph 3: "...project management, configuration management, preventative maintenance…" | How are any small/minor changes to configurations tracked? What is the Offeror’s/contractor’s responsibility? | added: Contractor must provide Configuration Change Tracking Report to COR/COTR when changes occur. Report will include all historical changes. | TO PWS | |
| 3 | D: Attachment 3 TO PWS | 4 | 3.2 Sustainment and Maintenance, paragraph 5: "The Contractor shall provide after-hours support response times within 4 hours for tickets/issues." | 1. Can the Government confirm they are requesting a full time technician on site for each task, with an afterhours tech available for response time of 4 hours? |
2. If a full time tech is required, will any after hours service request be considered Over Time and billable via a SO?
3. Is the 4 hours Mean Response Time or does every individual response need to be 4 hours?
4. Is the 4 hours on site or telephone assistance? Additionally, what is the response time required for ticket resolution?
5. Do the facilities covered under the IDIQ constitute varying Protection Levels (PL-1-4) in accordance with AFI 31-101?
6. Is there an existing Management System/Database of record that the Government would use to track outages/Response times/repair times/prev maintenance/etc or is this provided by the contractor?
7. How are work tickets/service orders created/dispatched? 1. This will be TO dependent. We anticipate most TO will not require a full time tech onsite. (Note: sample TO PWS for DSCC does require 3 personnel on-site)
2. This will be TO-specific and reflected on the TO Pricing Sheet.
3. Individual response time
4. Response time requirements will be specified in the TO and will be TO- and situation-specific.
5. DLA does not abide by AFI 31-101. DLA does prioritize resources using Controlled and Restricted Area designations per DoD/DLA policy.
6. This should be tracked by the contractor and provided to the Govt/COR/COTR upon request and also included in the monthly status report.
7. Incidents and tickets are created in DLA ServiceNow and COR/COTR will provide notification to the contractor.
| N/A | |||||||
| 4 | D: Attachment 3 TO PWS | 6 | 3.2.5 Preventive Maintenance, paragraph 3: "The Contractor shall include all preventative maintenance tasks in the Project Management Schedule. Any modifications, changes, additions, or deletions shall be submitted to the COR for approval and once approved and implemented, documented in as-built drawings, and provided to the site." | 1.Can the Government define what the expectation is regarding what constitutes a Preventative Maintenance Task? | |||
| 2. If PM inspections are on a task by task basis, please define the evaluation criteria for the IDIQ technical response. | 1. Preventative Maintenance as recommended by manufacturer and specified in the TO. See items in PWS 3.5.5.1. | ||||||
| 2. For the evaluation, the offeror should demonstrate understanding of preventative maintenance and corrective maintenance (including non-emergency (non-recurring unscheduled) and emergency). Their plan should include details on the processes and timelines (i.e. monthly, quarterly, annual, periodic) for performing all maintenance activities for the TO PWS. | N/A | ||||||
| 5 | D: Attachment 3 TO PWS | 6 | 3.2.5 Preventive Maintenance, paragraph 5: "The Contractor shall perform preventative maintenance services in accordance with the information specified in Attachment A - Equipment Listing." | 1. Can the Government define the logic for the testing frequencies? i.e., if technicians deploy to a site for Quarterly PMI, would it not be of cost savings to also inspect the ESS, Vaults, and related integrated equipment during this time? This may be OBE if the government is requesting a full time technician for each location. | |||
| 2. Can the Government define the testing frequencies for the batteries? | 1. Testing frequencies are determined by DOD and DLA policy requirements and/or manufacturer recommendations. | ||||||
| 2. Desired frequency will be listed in the TO PWS, otherwise it would be based on manufacturer recommendation. | N/A | ||||||
| 6 | D: Attachment 3 TO PWS | 7 | 3.2.7 Spares Inventory and Warranty Management. Paragraph 2: "Manage the site inventory material spares using a Microsoft Excel spreadsheet for tracking purposes. " | 1. Can the Government provide the standard format for maintaining a spares list is excel is not preferred? | |||
| 2. Can the Government provide and existing spares list? | 1. Excel is the most likely format at first but in future Contractor may be required to put in DLA tracking system (TBD). | ||||||
| 2. No. See 3.5.9 Contractor is to develop spare parts list for any TOs with Task 5 support. Contractor develops list based on their Configuration Audit at the start of the TO POP or during transition period with outgoing contractor, if applicable. | N/A | ||||||
| 7 | D: Attachment 3 TO PWS | 8 | 3.2.7 Spares Inventory and Warranty Management. Paragraph 6: "When an item has failed, the contractor shall determine if the item is still under warranty. If the item is under warranty, the contractor shall obtain a Return for Maintenance Authorization (RMA) number and instructions on how to get the product repaired or replaced from the manufacturer or authorized distributor. A Warranty and Non-Warranty Failure Status Repair Report shall be submitted to the COR on all warranty and non-warranty actions taken during the preceding quarter and collected cumulatively. The contractor shall submit the report within fifteen (15) days of the completion of the quarter." | 1. Can the Government define how warranty will be tracked? Will the contractor need to provide a COTS/Custom tracking system or utilize and existing customer product? | Contractor is required to track warranty information; methodology will be defined at TO level; Excel will be predominately used but DLA may adopt a COTS/Custom tracking solution. | N/A | |
| 8 | D: Attachment 3 TO PWS | 8 | 3.2.7 Spares Inventory and Warranty Management. Paragraph 7: "Equipment, components, and parts, other than that installed under this contract, shall not be removed or replaced or deficiencies corrected while still under warranty of the manufacturer or the installer without prior approval of the COR. All defects in material or workmanship, defective parts, or improper installation and adjustments found by the Contractor shall be reported to the COR so that necessary action may be taken. The Contractor shall be knowledgeable of the equipment, parts, and components that are covered by warranty and the duration of such warranties. Contractor will facilitate repair or replacement of equipment under warranty." | 1. Can the Government provide a current list /System Hierarchy of installed ESS/EKC that is under Warranty? | |||
| 2. Does every Service Order for items under Warranty require COR approval to repair? | 1. Not at this time. Contractor may gain visibility during their Configuration Audit at the start of the TO POP or during transition period with outgoing contractor, if applicable. | ||||||
| 2. Yes | N/A | ||||||
| 9 | D: Attachment 3 TO PWS | 16 | 14.0 Materials, paragraph 2: "The Contractor shall provide new parts and components when providing the services described herein. The Government will not accept factory reconditioned parts. All replacement units, parts, components, and materials to be used shall be compatible with that existing equipment on which it is to be used." | 1. Can the Government define the mitigation for newly installed equipment that is not compatible with existing equipment? Will the contractor be responsible for replacement/upgrades for a fully functional system? | |||
| 2. What is the requirement for GFE turnover? | 1. That will be defined at the TO PWS level but in most case, when the Contractor installs new equipment, they are also responsible for bringing the system back to full functionality post-install. | ||||||
| 2. Please clarify this question. | N/A | ||||||
| 11 | D: Attachment 3 TO PWS | 25 | 3.5.6 Maintenance Plan | Can the Government identify the Preventive Maintenance frequency that is required in support of the Task Order PWS? This is needed in order to satisfy the Subfactor 3A: Maintenance Plan requirements listed in Section E.1.8.9 of the solicitation. | Refer to 3.2.5. in TO PWS for preventative maintenance frequency. | N/A | |
| 22 | D: Attachment 3 TO PWS | N/A | General Question | Is the Defense Supply Center Columbus (DSCC) facility a federally owned facility or commercial leased space? | Federally owned facility. | N/A | |
| 28 | D: Attachment 3 TO PWS | 4 | 3.2 Sustainment and Maintenance, paragraph 4: "The Contractor shall provide the personnel, equipment, spares, mechanical hardware, software/firmware including licensing required for fully operational ESS and EKC systems including, but not limited to, testing, inspection, maintenance, servicing ESS and EKC systems." | 1. Can the Government provide a spare parts list for pricing efforts, or will this be determined on a Task Order Basis? | |||
| 2. Does the Government require the contractor to provide a Maintenance Call Center for service tickets? | 1. No. TO Pricing sheet indicates Est. Material Cost (Not to Exceed) dollar amount. Offeror does not need to provide pricing for materials. 2. No. | N/A | |||||
| 37 | D: Attachment 3 TO PWS | 17 | 15.0 Task Order Place of Performance: "The place of performance for this task order is Defense Supply Center Columbus (DSCC), Ohio." | 1. Can the Government confirm if the intent is to award an IDIQ for various CONUS /OCONUS locations and this RFP location is a Task Order under this or a sample location? | |||
| 2. If this is a Task Order and not a typo, can the Government provide pertinent information for pricing such as scope, equipment list, drawings, etc? | 1. Government's intent is to issue IDIQ contracts to multiple contractors to provide services to various CONUS/OCONUS locations through issuance of task order(s) for each location. | ||||||
| 2. Attachment 3 TO PWS is used as a sample TO for the IDIQ award purposes; however, TO PWS is based on real maintenance work currently provided at Columbus location. This work would become actual task order at some point during IDIQ performance period. TO PWS describes scope of maintenance service with equipment list attached. | N/A | ||||||
| 83 | D: Attachment 3 TO PWS | Key Personnel | We noted the job descriptions/requirements stated for some key personnel (Program Manager and Systems Administrator), but not for the Electronics Technician. Is this something you will provide upon award or that we need as part of our response to the RFP? | TO PWS section 7 states all key personnel descriptions including Electronics Technician. | N/A | ||
| 12 | D: Attachment 5 Pricing Sheet | IDIQ LCATs - Base | Labor Category Task Areas | Under the IDIQ LCATs tab, Task Areas for Program and Project Manager appear to be incorrect, as they have some duplicate Task Areas listed. Can the Government update/correct the Task Areas? | Completed | Pricing Sheet | |
| 48 | D: Attachment 5 Pricing Sheet | IDIQ Materials | IDIQ Materials | Can the Government clarify what should be included in the Rough Order of Magnitude (ROM) estimate for the IDIQ materials? How is the Offeror intended to estimate a total ROM amount for equipment/material/software based on an unknown IDIQ? | ROM is for maximum/ceiling labor rates based on highest living location for CONUS and OCONUS. IDIQ Material Tab has been removed. Estimated material cost for each year has been added. | Pricing Sheet | |
| 49 | D: Attachment 5 Pricing Sheet | IDIQ Labor Rates | IDIQ Labor Rates - OCONUS DBA Insurance | Can the Government clarify the cost elements that make up the ceiling labor category rates? For example, should the Offeror include Defense Base Act (DBA) insurance in the OCONUS ceiling rates by LCAT? | Full burdened rates at highest living location for CONUS and OCONUS. | Pricing Sheet | |
| 50 | D: Attachment 5 Pricing Sheet | IDIQ Labor Rates | IDIQ Labor Rates - OCONUS Labor Rates | There is a significant cost difference between labor category rates across OCONUS locations. Please describe how the Offeror should quote a ceiling labor rate that covers all DLA OCONUS locations as described in the IDIQ PWS. | Full burdened rates at highest living location for CONUS and OCONUS. | Pricing Sheet | |
| 71 | D: Attachment 5 Pricing Sheet | N/A | Tab "IDIQ Materials" | What is this list of materials based on? Table 1, Page 3 in IESS_EKC RFP Attachment 1 - IDIQ PWS v20240716? | IDIQ Material Tab has been removed. Estimated material cost for each year has been added. | Pricing Sheet | |
| 77 | D: Attachment 5 Pricing Sheet | IDIQ LCATs Tab | Labor Categories | The Labor Categories on the IDIQ LCATs Tabs (Base through Option 4) do not match the TO Pricing Sheet LCATs. Will the government clarify the purpose of the Task Order Pricing Sheet vs the IDIQ LCAT Tabs? | IDIQ LCATs are potential categories to cover for all tasks under this requirement. Task Order Pricing sheet only includes LCATs required at the TO level task. TO Pricing sheet is for the sample TO LCAT at DSCC maintenance/sustainment task per TO PWS. | N/A | |
| 78 | D: Attachment 5 Pricing Sheet | IDIQ Materials Tab | Material | Material requirements (items and quantities) will be different from site to site and year to year and is not defined at this time. Will the Government clarify what is needed in the IDIQ Materials tab? | IDIQ Material Tab has been removed. Estimated material cost for each year has been added. | Pricing Sheet | |
| 26 | D: Attachment 7 Cross Reference Sheet | KTR Experience Tab | Column D: Project Type | In the KTR Experience Tab of Attachment 7, the Project Type column D does not allow more than one selection, would the Government allow copying and pasting the multiple selections and overwrite those cells that require multiple selections? | The Experience Tab and Instructions Tab have been updated to all for free text. You may free text the appropriate selection(s) from the Instructions Tab for each cell or copy and paste the selection(s). | Cross Reference Sheet | |
| 14 | E1: Instructions to Offerors | 48/92 | E.1.6 Entry Gate Criteria | Will the Government please confirm that authorized reseller certificates, Value Added Reseller (VAR) letter, and operator certification names/IDs can be provided by both the prime contractor as well as teammates? | Yes, whomever is directly executing the TO. | N/A | |
| 20 | E1: Instructions to Offerors | 48 | E.1.6 Entry Gate Criteria | RFP states: Offeror must submit evidence (authorized reseller certificates, Value Added Reseller (VAR) letter, operator certification names/IDs) demonstrating it is authorized, factory trained, and certified by Lenel and Milestone for system deployment and sustainment. Given there are multiple certifications for Lenel and Milestone, we suggest that bidders have at least a Lenel Certified Professional Certification and Milestone MCDE, MCIT and MCIE Certifications to ensure the prime has qualified staff. | Concur that we need to state specific certifications. Entry Gate Criteria updated with required Lenel Certified Professional LCP) and Milestone MCDE and MCIT certifications. | E.1 & IDIQ PWS, Cross Ref. Sheet | |
| 41 | E1: Instructions to Offerors | 45 | E.1.5 Format and Content | Does the Government have a desired naming convention that should be used for each volume? | RFP Section E.1.5 Format and Content includes name for each Volume (i.e. Volume I – Introductory Required Documents, Volume II – Entry Gate Criteria, etc..) | N/A | |
| 42 | E1: Instructions to Offerors | 45-46 | E.1.5 Format and Content | This section states that each volume shall contain the following items, which appears to include a Cover Page, Table of Contents, and Cover Letter. Since the Cover Letter is only called out in the Proposal Structure for Volume I, can the Government confirm if the Cover Letter should be included for each Volume or just Volume I? | Just Volume 1. | N/A | |
| 47 | E1: Instructions to Offerors | General | Subcontractor Submission | Are subcontractors required to submit any documents directly to the DLA customer as part of this solicitation? | No. | N/A | |
| 57 | E1: Instructions to Offerors | 48 | E.1.5 Format and Content | The RFP states the offeror "Must use a Times New Roman 12 pt. normal font (no reduction permitted), single-spaced with 1-inch margins all around, and formatted for standard 8.5 x 11 inch paper. All pages should be numbered with section and page numbers." |
| Will the government allow smaller than 12 pt. font in graphics and tables? | yes, 10 pt | E.1 | |||||
| 62 | E1: Instructions to Offerors | 48/92 | The Offeror: (2) Must use a Times New Roman 12 pt. normal font (no reduction permitted), single-spaced with 1-inch margins all around, and formatted for standard 8.5 x 11 inch paper. All pages should be numbered with section and page numbers. | Will the Government please allow Margin Headers and Footers to be exempt from the font size requirements? | Yes | E.1 | |
| 63 | E1: Instructions to Offerors | 48/92 | The Offeror: (2) Must use a Times New Roman 12 pt. normal font (no reduction permitted), single-spaced with 1-inch margins all around, and formatted for standard 8.5 x 11 inch paper. All pages should be numbered with section and page numbers. | Will the Government please allow Tables to be reduced down to Times New Roman 10 pt.? | Yes | E.1 | |
| 64 | E1: Instructions to Offerors | 48/92 | The Offeror: (2) Must use a Times New Roman 12 pt. normal font (no reduction permitted), single-spaced with 1-inch margins all around, and formatted for standard 8.5 x 11 inch paper. All pages should be numbered with section and page numbers. | Will the Government please allow Graphics to be reduced down to Times New Roman 10 pt.? | Yes | E.1 | |
| 65 | E1: Instructions to Offerors | 45/92 | E.1.5 Format and Content | Will the Government please allow the Table of Contents to be exempt from all volume page limits, as the cover page is? | Yes | E.1 | |
| 67 | E1: Instructions to Offerors | 45 | E.1.3 Questions | RFP states: Responses to the questions will be posted to SAM.gov 10 days prior to solicitation close date. Is that 10 business days or 10 calendar days? We would suggest business days. | business days. 10-day reference deleted for flexibility. | E.1 | |
| 68 | E1: Instructions to Offerors | 45 | E.1.4 Proposal Submission and Address | RFP states: Proposal must be emailed to point of contact listed in this section by no later than solicitation close date. Is solicitation close date the same as the date offers are due? | Yes, same as offer due date. | E.1 | |
| 69 | E1: Instructions to Offerors | 46 | E.1.5 Format and Content | Under Proposal Structure, Volume I table, it lists Cross Reference Worksheet. Is this referring to a completed IESS_EKC RFP Attachment 7 - Cross Reference Worksheet v20240716? We suggest using Attachment 7 Cross Reference Worksheet v20240716. | Yes | E.1 | |
| 75 | E1: Instructions to Offerors | 48 | The Offeror | Graphics or tables are typically allowed a smaller font size to enhance readability, would the Government consider a 10 point font size for those items? | Yes | E.1 | |
| 76 | E1: Instructions to Offerors | 51 | Note (1) | The requirement is to not use rounding, but only use 2 decimal points for the pricing. Can the government clarify the offeror should keep all calculation native and only display 2 decimal points rather than round each calculation to 2 decimal points using the ROUND() function of Excel? | Correct. | E.1 | |
| 79 | E1: Instructions to Offerors | General | Instructions | Currently we have been unable to identify your instructions to offers | Refer to RFP Section E.1 Instructions to Offerors. | N/A | |
| 86 | E1: Instructions to Offerors | 45 | E.1.3 Questions | The Solicitation mentions, 'Responses to the questions will be posted on SAM.gov 10 days prior to the solicitation close date.' Considering the complexity of the solicitation and the associated questions, could the Government either provide the responses sooner than 10 days prior to the close date or extend the solicitation close date? This would allow us ample time to evaluate the responses and make any necessary adjustments to our proposal. | RFP closing has been extended to September 16, 2024. | E.1 | |
| 10 | E1: Instructions to Offerors - Non-Price | 49 | E.1.8.3 Subfactor 1B: ESS/EKC Experience and Multiple Sites Support | Should the Offeror's response to Subfactor 1B be a single narrative that summarizes our cumulative experience in meeting the requirements of Subfactor 1B, or if there should be a unique response aligning Subfactor 1B with each of the 25 projects/contracts in Attachment 7 individually? | No. Offeror do not need to provide narrative or unique response to each contract. Offeror shall complete the KTR Experience Questionnaire tab in Attachment 7 to be submitted as a response to Subfactor 1B. | E.1 | |
| 19 | E1: Instructions to Offerors - Non-Price | 50/92 | E.1.8.10 Subfactor 3B: Quality Control Plan • The Offeror shall describe the methodology of compliance with the Deliverables and Performance Requirements Summary outlined in the PWS. • The plan shall address approach to maintain fully qualified personnel and to assure the performance of the work in accordance with sound and efficient management practices. | Please confirm the government is only asking for the basic QC approach we will take towards quality control, with the formal and customized QC Plan to be delivered after award and a complete equipment list is provided. | Requesting QC approach for the Sample TO. Equipment list is provided as TO PWS Attachment A. | N/A | |
| 24 | E1: Instructions to Offerors - Non-Price | 48-49 | E.1.8.3 Subfactor 1B: ESS/EKC Experience and Multiple Sites Support | Please clarify if offerors completing the KTR Experience Questionnaire tab included in the Attachment 7 - Cross Reference Worksheet Excel file will satisfy the requirement of describing offerors' experience of up to 25 projects/contracts for Volume III Factor 1 Subfactor 1B, or if offerors should include project descriptions for all referenced projects in the PDF document separate from the KTR Experience Questionnaire Excel worksheet as a narrative subject to the page and font formatting requirements of the document? Copying the worksheet into the document sized 8.5" x 11" would necessitate a smaller font size than is allowable per the solicitation. | KTR Experience Questionnaire is now a separate Attachment 8 and submission of completed KTR Experience Questionnaire will satisfy the Volume III Factor 1, Subfactor 1B. Section updated. | E.1, new attachment 8 | |
| 29 | E1: Instructions to Offerors - Non-Price | 49 | E.1.8.9 Subfactor 3A: Maintenance Plan | Can the Government confirm if the Offeror's response to Subfactor 3A should be based off of Attachment 3 - Task Order PWS, Attachment 1 - IDIQ PWS, or both? | Should be based off of Attachment 3 - Task Order PWS. | E.1 | |
| 30 | E1: Instructions to Offerors - Non-Price | 50 | E.1.8.10 Subfactor 3B: Quality Control Plan | Can the Government confirm if the Offeror's response to Subfactor 3B should be based off of Attachment 3 - Task Order PWS, Attachment 1 - IDIQ PWS, or both? | Should be based off of Attachment 3 - Task Order PWS and TO PWS references IDIQ PWS QCP section. | E.1 | |
| 31 | E1: Instructions to Offerors - Non-Price | 50 | E.1.8.11 Subfactor 3C: Key Personnel Qualifications | Can the Government confirm if the Offeror's response to Subfactor 3C should be based off of Attachment 3 Task Order PWS, Attachment 1 IDIQ PWS, or both? The key personnel identified under the IDIQ PWS are different than the key personnel identified under the Task Order PWS. | Should be based off of Attachment 3 - Task Order PWS | E.1 | |
| 44 | E1: Instructions to Offerors - Non-Price | 49 | E.1.8.3 Subfactor 1B: ESS/EKC Experience and Multiple Sites Support | Can the Government clarify if the 25 projects/contracts listed in Attachment 7 should include the 5 Past Performance contracts from Factor 4, or if these should be 25 new projects/contracts? | 25 contracts should include the 5 Past Performance contracts from Factor 4. | N/A | |
| 45 | E1: Instructions to Offerors - Non-Price | 50 | E.1.8.11 Subfactor 3C: Key Personnel Qualifications | Is there a limit on the number of key personnel resumes that the Offeror can submit for the Task Order Project Manager, System Administrator, and Senior System Security / Cybersecurity Analyst? | Total number of resumes would be based on total number of hours or FTE for each labor category. Expect one resume for part time/FTE position for each labor category. | N/A | |
| 51 | E1: Instructions to Offerors - Non-Price | 49 | E.1.8.7 Subfactor 2C: 8140 Certified Personnel | Since our team has over 150 personnel that are qualified and certified to meet the DoDM 8140 requirement. Can the Government remove the 8140 certifications from the page count limitation for Subfactor 2C? | Yes | E.1 | |
| 85 | E1: Instructions to Offerors - Non-Price | Past Performance | In Volume 6, Past Performance, we can see the request for no more than 5 contracts awarded for work same or similar in scope. We are responding with a team and would like to present both Prim and SUB Past Performance to demonstrate our experience. How many of these Past Performances should come from the Prime? Or will all PP be given equal consideration? | Updated to: up to 8 total contracts total which may include up to 3 contracts from their Subcontractor’s past performance. | E.1 & Cross Ref. Worksheet | ||
| 92 | E1: Instructions to Offerors - Non-Price | 48-49 | E.1.8.2 Subfactor 1A | Subfactor 1A states that, "The Offeror may submit evidence (authorized reseller certificates, Value Added Reseller (VAR) letter) demonstrating it is authorized, factory trained, and certified by GFMS and Morse Watchman for system deployment and sustainment." Both Key Systems, Inc. (manufacturer of GFMS) and Morse Watchman have confirmed within the last week that they don't have a formal VAR program or certifications for installation/sustainment. They both instead have approved reseller accounts, and can provide a Letter of Supply. |
| Due to the Manufacturer's stated reseller process, can the Government confirm that a Letter of Supply from the Manufacturer would meet the VAR requirement, and that the Offeror's demonstrated experience with installing/sustaining these systems meet the certification requirement? | Yes, Subfactor 1A updated to state a Letter of Supply verifying an approved reseller account meets the requirement. The Offeror's demonstrated experience with installing/sustaining these systems along with a Letter of Supply does meet the certification requirements. | E.1 | ||||
| 36 | E1: Instructions to Offerors - Price | 51 | Total Offered Price: The offeror shall provide firm-fixed pricing for a base and four option periods; therefore, the total price is for 5 years. Pricing Sheet includes the anticipated labor categories (add additional labor categories as needed) that may be required under the task order along with pricing for each year. Pricing must be provided for all labor categories. Price proposal will be used to conduct price analysis to determine if the proposed task order price is fair and reasonable. | 1. | Would the Government allow for LCATS only, without Level of Effort applied for IDIQ purposes? It is difficult to confirm the LOE as defined for evaluation without any scope data that would be defined in the Task Order level. | |
| 2. | Is it the Governments intent to Award base rates at the IDIQ level and assign LOE on the Task Order basis? | |||||
| 3. | Would the Government Consider a sample task for LOE pricing? If so, can the Govt Provide a previous /incumbent SO log for reference as well as drawings, and any other pertinent information. | |||||
| 4. | What equipment/hardware should be included in this price? | 1. Ceiling rates for LCATS at IDIQ level only. Actual firm fixed pricing provided for TO level with defined scope and location. |
2. Maximum/Ceiling labor rates at IDIQ level. FFP pricing at TO level.
3. No.
4. Equipment List has been provided in TO PWS.
| E.1 | ||||||
| 43 | E1: Instructions to Offerors - Price | General | Wage Determinations | Can the Government confirm if any wage determinations apply to this solicitation? If applicable, can the relevant wage determination details be provided? | SCA Wage Determination applies to any service provided under this requirement and based on each task order location. | SCA WD 2015-4729 Ohio, Counties of Delaware, Fairfield, Franklin, etc.. (for Columbus) |
| 46 | E1: Instructions to Offerors - Price | 50 | E.1.8.13 Factor 5: Price | Is the Offeror required to submit any other documentation for Factor 5 Price aside from the Cover Sheet and Attachment 5 - Pricing Sheet? | No. You may include supporting rationale, additional information in the spreadsheet or a separate document. | E.1 |
| 54 | E1: Instructions to Offerors - Price | 50 | E.1.8.13 Factor 5: Price | Please clarify what additional information the Government is seeking in this section? | No other information required. | N/A |
| 55 | E1: Instructions to Offerors - Price | 50 | E.1.8.13 Factor 5: Price | In this Rough Order of Magnitude Section, please define material costs? How will the Offeror price material costs which are undefined in the IDIQ and for which no Task Orders have been issued? | IDIQ Material Tab has been removed. Estimated material cost for each year has been added. | E.1 &E.2, Pricing Sheet |
| 58 | E1: Instructions to Offerors - Price | 50 | E.1.8.13 Factor 5: Price | Will the government adjust the IDIQ pricing template and submission requirements to instruct offerors to submit rates for two years beyond the period of performance? This change will allow for rate escalation at the Task Order level when Task Orders have option periods that will be executed after the end of the IDIQ Period of Performance. | Yes. Pricing Sheet updated. | Pricing Sheet |
| 60 | E1: Instructions to Offerors - Price | 50/92 | E.1.8.13 Factor 5: Price | The pricing instructions require offerors to provide an hourly rate for each labor category and material costs. Will the Government provide a list of material as a basis to price for the ROM? | Govt estimate total material cost to be $15M over 5 years. | Pricing Sheet |
| 70 | E1: Instructions to Offerors - Price | 50 | E.1.8.13 Factor 5: Price | RFP states: Rough Order of Magnitude (ROM): A list of IDIQ labor categories for each year must be provided in the Pricing Sheet. Offerors are required to provide an hourly labor rate for each labor category and material costs. Further in the section is states: The offeror shall provide firm-fixed pricing for a base and four option periods; therefore, the total price is for 5 years. Question: Is the contractor providing ROM pricing or Firm Fixed Price? | ROM is for maximum/ceiling labor rates based on highest living location for CONUS and OCONUS. IDIQ Material Tab has been removed. Estimated material cost for each year has been added. Statement also updated. | E.1 & E.2, Pricing Sheet |
| 90 | E1: Instructions to Offerors - Price | 54-55 | Table 7 | Statement of Work, Table 7 lists sites with diverse geographic locations. Is it the Government’s expectation that the ceiling rates per labor category would be the highest expected at the highest cost location(s)? | Yes. | E.1 & E.2, Pricing Sheet |
| 18 | E2: Evaluation Factors for Award - Non-Price | 56/92 | E.2.4.4.8 Factor 3: Task Order Technical/Staffing Qualifications | The technical qualifications for the Factor 3: Task Order Technical/Staffing Qualifications requires bidders to provide a maintenance plan. Will the Government please provide the maintenance history of the installed equipment so that bidders may better define a maintenance plan and validate staffing? | Contractors can assume the equipment in the list provided as TO PWS attachment A is operational and in good working condition. | N/A |
| 38 | E2: Evaluation Factors for Award - Non-Price | 57 | E.2.4.4.12, Table 3a. Past Performance Recency Rating | The paragraph above Table 3a. states, " A recency rating will be assigned per the four levels of recency as shown in Table 3a." Table 3a only has two levels of recency, Recent and Not Recent. Can the Government clarify if there are 2 or 4 levels of recency? | Two levels. (corrected) | E.2 |
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