PWS DSPO Mgmt Support.pdf

Defense Logistics Agency Defense Standardization Program Management Support Services

Source Selection Information -- See FAR 2.101 and 3.104 Page 1

PERFORMANCE WORK STATEMENT

1.1 INTRODUCTION

This requirement is to provide management, technical, and functional support to the Defense Standardization Program Office (DSPO) located in Fort Belvoir, Virginia.

2.1 BACKGROUND

Sections 2451 and 2452 of Title 10, United States Code (reference a) requires that the Secretary of Defense develop and maintain the Defense Standardization Program (DSP). DoD Instruction 4120.24, “Defense Standardization Program (DSP)”, implements the above references, assigns responsibilities, and prescribes procedures. DSP is also responsible for implementing portions of the following: National Technology Transfer and Advancement Act (PL 104-113); OMB Circular A-119 with respect to participation with voluntary organizations; Section 2-207 of Executive Order 12856 on chemicals and extremely hazardous substances; Section 5164 of Public law 100-418, the Omnibus Trade and Competitiveness Act of 1988 on metrication and metric usage.

DSPO Mission:

Under the leadership of the Defense Standardization Executive, DSPO develops DSP policies, procedures and guidance in accordance with U.S. laws, executive orders and DoD policy; develops DoD policy and procedures for the Parts Management Program, Diminishing Manufacturing Sources and Material Shortages (DMSMS) program; and provides oversight of the Government-Industry Data Exchange Program (GIDEP). DSPO also resolves interdepartmental issues, and develops and manages tools and training for the execution of the DSP.

Responsibilities:

1. Develops and promulgates DoD policy, procedures and guidance for the development and use of defense and other federal government specifications and standards, non-government standards, international standardization agreements (ISAs), and related data, information and documentation.

2. Performs day-to-day management of the DSP to include:

a. Providing the vice chair and acting as the Executive Secretariat for the Defense

Standardization Council;

b. Chairing meetings with the Departmental Standardization Offices (DepSOs) as well as other multi-service, agency, and industry committees and working groups to execute DSPO goals and objectives;

c. Representing the DoD on the federal Interagency Committee for Standards Policy;

d. Interacting with other Federal agencies, multinational treaty organizations, and non-governmental bodies to harmonize standardization policy.

3. Develops DoD policy, procedures, and guidance for the DoD Parts and Material Management

Program.

4. Advances, evaluates and prescribes Parts and Material Management policies and procedures in relation to life-cycle logistics, maintenance, material readiness, strategic mobility and sustainment support.

5. Develops DoD policy, procedures, and guidance for the DoD Qualification Program.

6. Develops DoD policy, procedures, and guidance for the DMSMS program.

Source Selection Information -- See FAR 2.101 and 3.104 Page 2

7. Advises and assists the Under Secretary of Defense for Acquisition and Sustainment (USD(A&S)) and Under Secretary of Defense for Research and Engineering (USD(R&E)) in providing DMSMS guidance to the Military Departments and Defense Agencies in relation to life-cycle logistics, maintenance, material readiness, strategic mobility and sustainment support.

8. Develops DoD policy, procedures, and guidance for, and provides operational oversight for the (GIDEP).

9. Monitors, reviews, provides guidance and is the focal point for both DoD and governmental GIDEP collaboration in support of anti-counterfeit initiatives and product support processes.

10. Manages a comprehensive international standardization program. Serves as the United States member of the North Atlantic Treaty Organization (NATO) Committee for Standardization Management Group (SMG) and other international standardization-related groups.

a. Hosts and participates in multilateral meetings with Allies and Partners.

b. Engages with international civil and standards developing organizations on activities of mutual interest and benefit.

c. Provides guidance to United States representatives to multinational fora, working groups and treaty organizations focused on the development and implementation of ISAs.

d. Maintains awareness of European Defense Agency and European Commission standardization efforts.

e. Manages the distribution of ISAs and related data and information developed by NATO (e.g., Standardization Agreements (STANAGs)); American, British, Canadian, Australian and New Zealand (ABCANZ) Armies Program; Five Eyes Air and Space Interoperability Council (AFIC); and Combined Communications- Electronics Board (CCEB).

11. Develops DoD-wide policy, procedures and guidance, and provides management oversight for the automated system for the electronic development, coordination, indexing, workflow management, access and distribution of standardization documents and listings of qualified suppliers in accordance with DoDM 4120.24.

12. Develops and prescribes DoD-wide policy and procedures for the development, maintenance, and use of Data Item Descriptions and functions as the DoD Data Clearance Office.

13. Provides tools and training for implementation of DSP related policies and procedures.

a. Sponsors and develops training material for courses related to the DSPO mission provided by the Defense Acquisition University.

b. Hosts in-person and virtual training events on the DSP and DSPO programs, particularly, Parts Management, DMSMS, DSP documents, and GIDEP.

c. Manages communities of interests, team sites and knowledge sharing portals to distribute information on DSP and DSPO activities.

14. Publishes DSPO journals, case studies, best practices, procedural and other informational guides to promote knowledge and understanding about standardization and other DSPO functions.

15. Presents annual DoD Standardization and DMSMS awards in recognition of outstanding contributions by the Military Departments and Defense Agencies.

16. Provides limited funding for selected projects to promote standardization throughout DoD.

2.2 SCOPE OF WORK

2.2.1 Technical Support

Source Selection Information -- See FAR 2.101 and 3.104 Page 3

The scope of this non-personal services, professional and executive-level defense standardization mission support requirement is to provide both technical and functional proficiency as well as extensive expertise in policy and procedural development. It will require significant research, review, assessment, analysis and evaluation capability to ensure the seamless continuation of both new and ongoing DSPO initiatives and activities. This requirement will encompass a broad range of standardization actions in relation to DoD engineering, sustainment, product support, maintenance, life-cycle logistics and materiel readiness. Specifically, this requirement will necessitate a high level of experience and technical expertise in such areas as: non-government standards, DoD and international strategic planning and implementation, Parts Management and DMSMS to include knowledge sharing portal support, GIDEP, ISAs, European Defense Agency and European Commission standardization, technical committee support and data analysis. The requirement will also demand extensive proficiency in supporting the development of standardization/logistics related journals, case studies, training, policy and procedural documents, guidance documents and informational materials. The requirement will mandate facilitation acumen in a variety of subject areas as well as expertise in supporting national and international technical committees and working groups. This requirement will expect expert support in the development and implementation of a variety of standards related technical information systems. This requirement will mandate technical expertise capable of assessing, analyzing, reviewing, and recommending approaches to standardized multinational logistics policies, procedures, and arrangements.

To ensure DSPO receives continuous support, immediately upon initiation of the contract the Contractor must be both knowledgeable in all aspects of DSPO programs and fully proficient at performing assigned technical support tasks without any interruption to ongoing program activities.

2.2.2 Functional Support

The scope of this requirement is to provide a breadth and depth of mission and analytical support services capable of furthering the DoD standardization mission, goals and priorities. The Contractor is required to not only understand DSPO mission and objectives but also its organization, policies and procedures, initiatives, data requirements, and organizational inter-relationships. The Contractor must have an understanding of DSPO business environment within DoD, with other Federal agencies, with industry, and in the international arena. This requirement expects the Contractor to understand standardized multinational logistics mission related policies, procedures, and arrangements and be capable of making expert recommendations regarding their impact on DoD standardization mission, goals and priorities. The Contractor must be knowledgeable on the impact of offsets in defense procurement on the U.S. and its Allies’ standardized logistics supply chains and other standardized logistics capabilities.

This requirement mandates the Contractor efficiently and effectively manage and ensure their technical, business and administrative planning, organizing and tracking, performance management, resource management, and data management systems are operating at the highest level of possible.

To ensure DSPO receives continuous support, immediately upon initiation of contract the Contractor must be both knowledgeable in and fully proficient at performing assigned functional support tasks.

2.3 SPECIFIC TASKS

The Contractor shall be directly responsible for ensuring the accuracy, timeliness and completion of all tasks under this effort. Specifically, the Contractor shall carry out the following tasks.

Deliverable due dates are identified in Table 1.

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2.3.1 Technical Tasks

2.3.1.1 DoD Parts Management Program Support

a. Parts Management Program Support for Parts Management and Material Management

Working Group (P&MM WG) Strategic Objectives. This support includes, but is not limited to:

a) Coordinating technical resources, interfacing and participating with government and industry organizations in support of the P&MM WG committees and their associated projects. This interface and participation will play an integral role in achieving the goals and objectives of the DoD Parts and Material Management Program;

b) Reviewing, analyzing, and providing recommendations for Parts Management Policy and Guidance documents;

c) Assessing and analyzing the state of Parts Management across DoD and industry and provide written recommendations for enhancing the program DoD-wide with specific emphasis on the Systems Engineering Community;

d) Making recommendations for Parts Management language that should be included in DoD policy and guidance;

e) Identifying and documenting Parts Management “best practices” for implementation on a DoD-wide basis;

f) Making recommendations for updating Parts Management contract language to include “best practices” language;

g) Developing and maintaining Parts Management metrics;

h) Developing Parts Management tools and providing recommendations for documents used by both DoD and industry, as needed;

i) Facilitating, attending, and supporting, P&MM meetings;

j) Recommending updates to DAU Parts Management Course material; providing inputs/review and support, as necessary.

Deliverables:

k) Provide written recommendations for Parts Management language to be included in DoD policy and guidance.

l) Provide written documentation of Parts Management “best practices” to be included in documentation for implementation on a DoD-wide basis.

m) Provide written recommendations for updating Parts Management contract language including “best practices.”

n) Provide updated Parts Management metrics.

o) Deliver Parts Management tools and documents.

p) Provide written meeting minutes and notes from Parts Management related meetings.

q) Provide written recommendations for Parts Management Course material;

r) Maintain and update P&MM WG participant lists.

s) Provide written draft Parts Management related documents, including white papers, business case studies, guidance documents and informational documents, to include layout and graphics, for DSPO to review and comment, as needed.

t) Provide finalized Parts Management related documents, including white papers, business case studies, guidance documents, and informational documents, to include layout and high-resolution graphics, suitable for both web and limited print publication to DSPO for final approval, as needed (75 -100 copies).

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u) Provide Administrative support for Parts Management meetings, providing facilities accommodations (physical and virtual) and facilitation expertise.

v) Provide monthly status report on the DoD Parts and Material Management Program as part of the Monthly Project Status Report (see 2.3.2.2.).

b. Parts Management Knowledge Sharing Portal (PMKSP)). Support for the PMKSP may include, activities which design, develop, modify, test, deploy, implement, evaluate, sustain and maintain the system. Support may include, but is not limited to:

a) Updating and maintaining the PMSKP, to include the Parts Management Working Group Team Page;

b) Serving as administrator of the PMKSP Community Page by granting users access, uploading documents after each Parts Management Working Group meeting, and forwarding inquiries and questions to the Program Manager;

c) Providing recommendations for the development and maintenance of a Parts Management Tools and Resources Repository located on the PMKSP;

d) Developing and conducting PMKSP training for the Parts Management Working Group;

e) Establishing and maintaining an Action Tracking System using SharePoint task lists and procedures in the Parts Management Working Group Team Page;

f) Collecting requirements from DoD and Industry to update the PMKSP, as needed;

g) Updating existing web content and documentation, as needed;

Deliverable:

h) Provide monthly status report on PMKSP activities as part of the Monthly Project

Status Report (see 2.3.2.2.).

2.3.1.2 DMSMS Program Support

DMSMS Program Support. Support for the DMSMS program may include, but is not limited to:

a) Coordinating technical resources, for interfacing and participating with government and industry organizations in support of the DMSMS Program and the overarching Parts and Material Management Working Group’s committees and their associated projects. The interface and participation with these organizations will play an integral role in achieving the goals and objectives of the DoD DMSMS Management Program;

b) Updating DMSMS metrics.

c) Reviewing and providing recommendations for updates to DMSMS Policy and

Guidance;

d) Providing recommendations for DMSMS tools and documents for use by both DoD and industry;

e) Facilitating and tracking DMSMS program strategic objectives;

f) Providing implementation recommendations for DMSMS actions items;

g) Reviewing and providing recommendations to the program manager for changes to the Federal Acquisition Regulation (FAR) and The Defense Federal Acquisition Regulation Supplement (DFARS) requirements associated with the DMSMS program, as needed;

h) Reviewing and providing recommendations for updates to DoD DMSMS Manual.

(DODM.4245xxx);

i) Coordinating and participating with government and industry organizations’ in support of the DoD DMSMS Conference committees and their associated projects, to include reviewing abstracts and participating in conference planning activities;

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j) Participating, facilitating and supporting Parts and Material Management Working Group meetings;

k) Researching, analyzing and providing recommendations—including updates—for DAU DMSMS courses;

l) Researching, analyzing, and providing recommendations for updates to DMSMS Policy and Guidance documents;

Deliverables:

m) Provide written recommendations to further DoD DMSMS goals and objectives;

n) Provide updated DMSMS metrics.

o) Provide written recommendations for updates to DoD DMSMS Policy and

Guidance.

p) Provide administrative support, including notes and minutes of the DoD DMSMS

Conference committee.

q) Support by facilitating meetings, provide written minutes of those working group meetings.

r) Provide written recommendations for updates to DAU DMSMS Course materials;

s) Provide draft written recommendations for draft DMSMS Management related documents including white papers, business case studies, guidance documents and informational documents, to include layout and graphics for DSPO to review and comment, as needed.

t) Provide finalized written DMSMS Management related documents, including white papers, business case studies, guidance documents and informational documents, to include layout and high-resolution graphics, suitable for both web and limited print publication to DSPO for review and final approval, as needed (75-100 copies).

u) Provide a monthly status report on DoD DMSMS Management Program as part of the Monthly Project Status Report.

2.3.1.3 DMSMS Knowledge Sharing Portal (DKSP)

DKSP support. Support for the DKSP may include, but is not limited to:

a) Updating and maintaining the DKSP, to include the DMSMS Team Page;

b) Serve as administrator of the DKSP Community Page by granting users access;

uploading documents after each meeting and assisting in forwarding users inquiries and questions to the Program Manager;

c) Developing and maintaining a DMSMS Tools and Resources Repository located on the DKSP;

d) Developing, publishing, and conducting DKSP training;

e) Establishing and maintaining an Action Tracking System using the SharePoint task list and procedures on the DMSMS Working Group Team page;

f) Collecting requirements from DoD and industry users for developing recommended updates the DKSP;

g) Providing recommendations for updates to existing web content, as needed;

Deliverable:

h) Provide a monthly status report on DKSP activities as part of the Monthly Project

Status Report

2.3.1.4 DoD GIDEP Support

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Support for DoD GIDEP. Support for GIDEP may include, but is not limited to:

a) Researching, analyzing and providing in-depth technical assessments and recommendations on DoD-wide GIDEP policy and procedures;

b) Providing GIDEP technical expertise to governmental and industry organizations;

c) Reviewing and recommending updates to DoD GIDEP guidance documents;

d) Providing expertise and serving as DoD GIDEP Program Manager’s liaison to the

Operations Center Naval Service Warfare Center (NSWC) Corona activity.

e) Providing leadership, technical expertise and guidance at DoD GIDEP Program

Manager/Operations Center (NSWC) Corona meetings, workshops;

f) Monitoring, analyzing and providing monthly recommendations on the GIDEP

Operations Center (NSWC) Corona project execution and resource management;

g) Analyzing and providing monthly in-depth recommendations on DoD GIDEP resource management.

Deliverables:

h) Based on research and analysis of DoD GIDEP policy, procedures, and related guidance documents, provide DSPO with a minimum of two, distinct, written briefings/informational papers.

i) Analyze and evaluate DoD GIDEP policy, procedures and guidance and provide written recommendations for updates.

j) Provide DSPO with a written monthly status report on DoD GIDEP and Operations Center (NSWC) Corona to include action item progress, program accomplishments and resource management.

k) Attend and provide DSPO a written report on the weekly DoD Program Office/Operations Center (NSWC) Corona meetings.

l) Based on in-depth analysis of DoD GIDEP resource management, provide DSPO with twelve distinct, written monthly status reports to be included in the DSPO Monthly Project Status Report.

2.3.1.5 International Standardization Program Support

Support DSPO’s International Standardization Program. Support for DSPO’s International Standardization Program may include, but is not limited to:

a) Providing assistance with research and evaluation of projects integral with the execution of

DoD’s policy on participating in standardization and interoperability activities within NATO, European and other Allies and Partners;

b) Monitoring, analyzing and providing monthly recommendations on U.S. implementation of NATO STANAGs;

c) Providing facilities for Defense Standardization Roundtable meetings and associated activities to help the U.S. prepare for NATO Committee for Standardization-related meetings, as necessary;

d) Hosting International Standardization Program training and education, as required;

e) Reviewing and analyzing international standardization policy, procedures and other documentation related to U.S. engagement with Allies and Partners on standardization activities;

f) Researching, analyzing, and providing recommendations for DoD policy and guidance documents on participation in NATO standardization activities;

g) Provide a monthly report on International Standardization Program activities in the Monthly Project Status Report (see 2.3.2.2).

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Deliverables:

h) Provide documents or briefings, as necessary, for Defense Standardization Roundtable meetings.

i) Provide report of implementation of ISAs, particularly NATO Standardization Agreements

(STANAGs).

j) Provide written recommendations for DoDM 4120.24 content on the implementation of materiel ISAs, as well as comments and content on revisions to DoD procedures and guidance on U.S. participation in NATO standardization activities.

k) Provide facilities accommodations (physical and virtual) and facilitation expertise, as requested, to support international standardization meetings.

l) Prepare a communications plan to support successful coordination with Lead Agent points of contacts on a variety of high-level NATO and International Standardization issue papers and reports, as requested.

m) Include International Standardization Program activities in the Monthly Project Status Report (see 2.3.2.2).

2.3.1.6 DSP Publications

Support for DSP publications. Support for DSP publications may include, but is not limited to:

a) Researching, updating, revising and writing standardization guidance documents (topic to be determined by DSPO);

b) Researching, developing, writing, organizing and managing the quarterly DSPO

Standardization Journal;

c) Researching, evaluating and recommending cost effective DSPO Standardization Journal publishing options;

d) Researching, developing, organizing, writing and coordinating a case study (topic to be determined by DSPO);

e) Developing, organizing, writing, laying out and delivering to DSPO a finalized DSPO

Standardization Awards Brochure;

f) Developing, updating, organizing and writing multiple DSPO informational brochures related to all aspects of the DoD standardization program;

g) Developing, organizing, writing, laying out and delivering to DSPO a draft State of DSP

Report;

h) Developing, organizing, writing, laying out and delivering to DSPO a finalized State of the

DSP Report;

i) Assisting with the development and update of the State of the DSP biennial report.

Deliverables:

j) Provide written draft standardization guidance documents (topic to be determined by DSPO) to include layout and graphics; the draft documents will be delivered to DSPO for review and comment.

k) Provide written finalized standardization guidance documents (topic to be determined by DSPO) to include layout and graphics; the finalized guidance documents will be delivered to DSPO for review and final approval in a format suitable for both web and limited print publication (50-75copies).

l) Provide four, distinct draft DSPO Journals to include layout and graphics to DSPO for review and comment.

m) Provide four, distinct finalized DSPO Journals to include layout and graphics for DSPO to review and final approval; the finalized journals will be delivered in a format suitable for both web and moderately large-printed publication (200-250 copies).

n) Provide recommendations for cost effective DSPO Journal printing options, as needed.

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o) Provide a written draft case study (topic to be determined by DSPO) to include layout and graphics for DSPO to review and comment.

p) Provide a written, finalized case study (as determined above) to include layout and high-resolution graphics delivered in a format suitable for both web and limited printed publication to DSPO for review and final approval (50-75 copies).

q) Provide a written draft DSPO Standardization Awards Brochure to include layout and graphics for DSPO to review and comment.

r) Provide a written, finalized DSPO Standardization Awards Brochure to include layout and high-resolution graphics to DSPO for review and final approval, the brochure will be delivered in a format suitable for both web and limited print publication to DSPO for final approval; deliver to awards venue (50-60 copies).

s) Provide written draft DSPO informational brochures related to all aspects of the DoD standardization to include layout and graphics for DSPO to review and comment.

t) Provide finalized informational brochure related to all aspects of the DoD standardization program to DSPO for review and final approval; the brochure will be delivered to DSPO in in a format suitable for both web and limited print publication (50 copies).

u) Provide written draft State of the DSP report to include organizing, editing, layout and graphics for DSPO review and comment.

v) Provide finalized State of the DSP Report (Booklet Format) to DSPO for comment and final approval; the booklet will be delivered to DSPO in a format suitable for both web and limited print publication (50 copies).

w) Include the status of DSP publications in the Monthly Project Status Report (see 2.3.2.2).

2.3.2. Functional Tasks

2.3.2.1 Functional Management Support

Provide DSPO with general functional management support as required, including but not limited to:

a) Supporting, as required, DSP mission, goals, objectives, policies, and procedures;

providing input to enhance DSP functionality;

b) Providing physical accommodation and facilitation expertise, as requested, to assist DSPO in meeting specific tasks to achieve overall mission, function, goals and objectives;

c) Providing, as requested, support and recommendations for DSP current and future functions and initiatives;

d) Discussing with DSPO and making recommendations for enhancing DSPO planning and prioritization of tasks;

e) Tracking and controlling overall contract schedule and individual taskings to ensure support for DSP’s mission, goals, functions and objectives are provided as timely and cost effectively possible; discussing and providing written reports to DSPO on support progress and tasking challenges;

Deliverables:

f) Meet with DSPO staff (individually or collectively), as required, to discuss contract and individual tasking progress, challenges and remedies; make recommendations for enhanced planning and prioritization of tasks; decide future projects.

g) Host and provide physical and virtual accommodation and facilitation expertise, as requested, to assist DSPO in meeting specific tasks as a means of achieving overall mission, function, goals and objectives.

h) Conduct research and analysis, and provide written recommendations for enhancing DSP’s current and future functions and initiatives; these recommendations shall be included in the Monthly Project Status Report (see 2.3.2.2).

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2.3.2.2 Monthly Project Status Report

Tracking and controlling contract schedule to ensure DSP mission, goals, functions, and objectives are supported. Provide written Monthly Project Status Report.

Deliverable:

a) Provide a written Monthly Project Status Report describing progress towards meeting specific tasks which are a means of achieving DSP’s mission, functions, goals and objectives; this report will include:

-- a list of projects/taskings with current status, -- schedule for project/task completion, -- explanation of challenges/issue in meeting schedule, -- recommendations for improving completion schedule, -- statement of future projects to include milestone, -- monthly expenditures by project/tasking (to include labor and travel), -- year to date expenditures by project/tasking (to include labor and travel), -- projected expenditures by project/tasking (to include labor and travel with information on location and duration of travel, number of travelers).

2. 4 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

In fulfillment of this effort, the Contractor shall provide the deliverables identified in Table 1. All deliverables shall be submitted to the Government Representative unless otherwise agreed upon.

Unless otherwise specified the Government will have a maximum of ten (10) business days from the day the draft deliverable is received to review the document, provide comments back to the Contractor, approve or disapprove the deliverables. The contractor will have a maximum of ten (10) business days from the day comments are received to incorporate all changes and submit the final deliverable to the Government. All days identified below are intended to be business days unless otherwise specified.

Final inspection and acceptance of all work performed, reports and other deliverables will be performed at the place of delivery by the Government Representative. The format for the individual deliverables will be determined through consultation between the Government Representative and the contractor. Products that reflect the contractor’s analysis and opinion (e.g.

studies or analyses) may be in contractor format. All documents will be provided in either hard copy or electronically as requested by the Government Representative. Electronic documents will be provided in the appropriate Microsoft Office format (e.g. Word or PowerPoint). If appropriate, the Government may ask that they be provided in compressed or PDF format.

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2.4.1 Performance Measurement For specific tasks identified in 2.3, the agreed to completion date will be based on the estimates provided by the Government Representative. Progress will be tracked based on the milestone event of Contractor receiving tasking from the Government Representative. Performance evaluation will be based on the complexity and completion of the tasking. The number of completed actions will be balanced against the quality of this output. It is expected that the contractor produced documentation and procedures will comply with all major regulatory and process requirements and agency policies and procedures. Receipt and completion of taskings are tracked through email between the Government Representative and the contractor team lead.

The tasks the contractor shall perform are defined in section 2.3. Additional information about the deliverables produced from the identified tasks is listed in Table 1. The standard set for all tasks is 100% Satisfactory Completion, and 100% Government Representative Inspection is the surveillance method which will be utilized. This information is detailed in Table 2. The incentive for all tasks will be pursuant to a performance measurement that ties performance goals and acceptable quality levels to an overall monthly Performance Rating of Good, Fair, Poor or Unacceptable. Performance measurement is further defined in section 2.4.4.

2.4.2 Inspection and Acceptance Criteria Final inspection and acceptance of all work performed, reports and other deliverables will be performed at the place of delivery by the Government Representative.

2.4.3 Surveillance Schedule. Specific surveillance schedules for tasks can be found in Table 2.

The surveillance staff has two components:

CONTRACTING OFFICER: The primary function of the Contracting Officer, with regard to the surveillance activity, is to authorize changes to the PWS. The Contracting Officer is responsible for ensuring the completion of all work in accordance with the PWS, and the QASP provides a means to accomplish this. The Contracting Officer will rely on the Government Representative to provide information and recommendations.

Contracting Officer’s Representative/Contracting Officer’s Technical Representative: The Government Representative’s responsibility is to monitor and inspect, report, and make recommendations to the Contracting Officer regarding the quality of Contractor work performed or not performed.

2.4.4. Performance Standards and Payments

Performance measurement progress will be tracked based on the milestone event of the Contractor receiving tasking from the Government Representative. Performance evaluation will be based on the complexity and completion of the tasking. The number of completed actions will be balanced against the quality of this output. It is expected that the Contractor produced documentation and procedures will comply with all major regulatory and process requirements and agency policies and procedures. Receipt and completion of tasking is tracked through email between the Government Representative and the Contractor team lead.

Below are the Performance Standards that will be used in evaluating performance on a monthly basis and in determining the amount of the payment owed to the contractor.

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Performance standards and ratings are designed to determine if performance exceeds, meets, or does not meet a given metric and acceptable quality level. Note: The application of these performance ratings or failure of the Government to apply these performance ratings does not waive any of the Government’s rights to damages under this contract. The following ratings shall be used:

Good – Performance meets or exceeds contract requirements in terms of timeliness and quality. Government Representative will make a determination to pay the contract 100% of the invoice amount.

Fair – Performance meets contract requirements with only minor issues and the issues do not adversely impact the mission of the Agency. Performance is satisfactory and has been timely.

The Government Representative will make a determination to pay the contractor 95% of the invoice amount.

Poor – Performance narrowly meets contract requirements and borders on unacceptability in terms of timeliness and/or quality or performance may have an adverse impact on the mission of the Agency. The Government Representative will make a determination to pay the contractor 80% of the invoice amount.

Unacceptable – Performance has been at a less than acceptable level in terms of timeliness or quality. Possible issues include, but are not limited to: missed milestones, low quality documents requiring multiple reviews and rewrites, significant or serious complaints submitted by the customers, documents that do not comply with acquisition or policy regulations, or one or more cure notices have been issued. Payment will be withheld pending resolution of cure notice(s). Termination for default or cause may result.

The performance will be rated each month by the Government Representative. These findings will be the basis for the amount paid for that month. The ratings, as described in the table above, will be based on the performance of the contractor on the timeliness and quality of the services provided using the rating scale for each criterion as shown below.

Timeliness Acceptable Meets or exceeds contract requirements in terms of timeliness of delivery.

Unacceptable Contractor failed to meet the timeliness requirements.

Possible issues include, but are not limited to; one or more deliverables not submitted on time or missed milestones.

One or more cure notices may have been issued by the Contracting Officer.

Quality Good Meets or exceeds contract requirements in terms of quality of work performed.

Fair Performance meets contract requirements with only minor issues and the issues do not adversely impact the mission of the Agency.

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Poor Performance narrowly meets contract requirements and borders on unacceptability in terms of quality or adverse impact on the mission of the Agency is possible.

Unacceptable Quality of performance has been at a less than acceptable level. Possible issues include, but are not limited to: low quality documents requiring multiple reviews and rewrites, significant or serious complaints submitted by the customers, documents that did not comply with acquisition or policy regulations or one or more cure notices have been issued by the Contracting Officer.

Performance below the acceptable quality level specified in Table 2 will result in consideration for termination of the contract.

TABLE 1: DELIVERABLES

Table 1 identifies Deliverables associated with Section 2.3 – Specific Tasks.

PWS

Para # Task Deliverable Quantity / Number of Reports Deliverable Due

Date

2.3.1.1 DoD Parts

Management Program Support

Provide written recommendation for Parts Management language to be included in DoD policy and guidance

As requested during the contract period

Not to exceed 2 weeks after request

2.3.1.1 DoD Parts

Management Program Support

Provide written documentation of Parts Management “best practices” to be included in documentation for implementation on a DoD-wide basis

As requested during the contract period

Not to exceed 2 weeks after request

2.3.1.1 DoD Parts

Management Program Support

Provide written recommendations for updating Parts Management contract language to include “best practices”

Approximately 1 per contract period

Not to exceed 2 weeks after request

2.3.1.1 DoD Parts

Management Program Support

Provide updated Parts Management metrics;

As requested during the contract period

Not to exceed 3 weeks after request

2.3.1.1 DoD Parts

Management Program Support

Develop, test, and release Parts Management tools to DSPO ;

Approximately 1 set per contact period

Not to exceed 1 month after request

2.3.1.1 DoD Parts

Management Program Support

Provide written meeting minutes and notes from Parts Management related meetings;

As requested during the contract period

As requested

2.3.1.1 DoD Parts

Management Program Support

Provide written recommendations for Parts Management Course material

Approximately 1 per contract period

Not to exceed 2 weeks after request

GPP5392

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GPP5392

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GPP5392

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GPP5392

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GPP5392

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GPP5392

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Source Selection Information -- See FAR 2.101 and 3.104 Page 14

2.3.1.1 DoD Parts

Management Program Support

Update and maintain the P&MM WG participant lists;

As required during contract period

Not to exceed 3 weeks after request

2.3.1.1 DoD Parts

Management Program Support

Provide written draft Parts Management related documents, including white papers, business case studies, guidance documents and informational documents, to include layout and graphics, for DSPO to review and comment;

As requested during contract period

Not to exceed 2 months after request

2.3.1.1 DoD Parts

Management Program Support

Provide finalized Parts Management related documents, including white papers, business case studies, guidance documents, and informational documents, to include layout and high-resolution graphics, suitable for both web and limited print publication to DSPO for final approval, as needed (75 -100 copies);

As requested during contract period

Not to exceed 2 weeks after request

2.3.1.1 DoD Parts

Management Program Support

Provide Administrative support for Parts Management meetings, providing facilities accommodations (physical and virtual) and facilitation expertise;

As requested during the contract period

Not to exceed 2 weeks after request

2.3.1.1 DoD Parts

Management Program Support

Provide a monthly status report on the DoD Parts Management Program as part of the Monthly Project Status Report (see 2.3.2.2)

Approximately 1 per month

On or before the 5th of each month

2.3.1.1 DoD Parts

Management Program Support

Provide a monthly status report on PMKSP activities as part of the Monthly Project Status Report (see 2.3.2.2)

Approximately 1 per month

On or before the 5th of each month

2.3.1.2 DMSMS

Program Support

Provide written recommendations to further DoD DMSMS goals and objectives;

As requested during the contract period

Not to exceed 3 weeks after request

2.3.1.2 DMSMS

Program Support

Provide updated DMSMS metrics As requested during contract period

Not to exceed 3 weeks after request

2.3.1.2 DMSMS

Program Support

Provide written recommendations for updates to DoD DMSMS Policy and Guidance;

As requested during contract period

Not to exceed 3 weeks after request

GPP5392

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GPP5392

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GPP5392

Highlight

GPP5392

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Source Selection Information -- See FAR 2.101 and 3.104 Page 15

2.3.1.2 DMSMS

Program Support

Provide administrative support, including notes and minutes of the DoD DMSMS Conference committee;

As requested during contract period

Not to exceed 3 weeks after request

2.3.1.2 DMSMS

Program Support

Support and facilitate DMSMS Working Group meetings, provide written minutes of those working group meetings

As required during contract period

Not to exceed 2 weeks after request

2.3.1.2 DMSMS

Program Support

Provide written recommendations for updates to DAU DMSMS Course materials

Approximately 1 per contract period

Not to exceed 4 weeks after request

2.3.1.2 DMSMS

Program Support

Provide written recommendations for draft DMSMS Management related documents including white papers, business case studies, guidance documents and informational documents, to include layout and graphics for DSPO to review and comment, As requested during contract period

Not to exceed 4 weeks after request

2.3.1.2 DMSMS

Program Support

Provide a written, finalized DMSMS Management related documents including white papers, business cases, guidance documents to include layout and high-resolution graphics, suitable for both web and limited print publication for DSPO review and final approval (75-100 copies)

As requested during contract period

Not to exceed 4 weeks after request

2.3.1.2 DMSMS

Program Support

Provide a monthly status report on DoD DMSMS Management Program as part of the Monthly Project Status Report.

Approximately 1 per month per contract period

On or before the 5th of each month

DMSMS

Program Support

Provide a monthly status on DKSP activities as part of the Monthly Project Status Report (see 2.3.2.2.)

Approximately 1 per month

On or before the 5th of each month

2.3.1.4 DoD GIDEP

Support

Based on research and analysis of DoD GIDEP policy, procedures, and related guidance documents provide DSPO with a minimum of two, distinct, written briefings/informational papers

Approximately 2 per contract period

Not to exceed 3 weeks after request

2.3.1.4 DoD GIDEP

Support

Analyze and evaluate DoD GIDEP policy, procedures and guidance and provide written recommendations for updates

Approximately 2 per contract period

Not to exceed 3 weeks after request

2.3.1.4 DoD GIDEP

Support

Provide DSPO with a monthly written status report on DoD GIDEP and Operations Center (NSWC) Corona to include action item progress, program

Approximately 1 per month per contract period

Approximately 1 week after request

Source Selection Information -- See FAR 2.101 and 3.104 Page 16 accomplishments and resource management

2.3.1.4 DoD GIDEP

Support

Attend and provide DSPO a written report on the weekly DoD Program Office/Operations Center (NSWC) Corona meetings

Approximately 1 per week for contract period

Not to exceed 1 week after request

2.3.1.4 DoD GIDEP

Support

Based on in-depth analysis of DoD GIDEP resource management, provide DSPO with twelve distinct, written monthly status reports to be included in the DSPO Monthly Project Status Report (see 2.3.2.2)

Approximately 1 per month for contract period

On or before the 5th of each month

2.3.1.5 International

Standardization Support

Prepare material (documents, notes, slides) as readaheads and provide meeting notes for DSPO staff participation in at least two meetings designed to prepare U.S. personnel for participation in NATO standardization meetings

Approximately 2 per contract year

Not to exceed 1 month after request

2.3.1.5 International

Standardization Support

Provide DoD/DSPO with a report of an updated review and assessment of U.S. implementation of ISAs, particularly NATO Standardization Agreements (STANAGs)

As requested during contract period

Not to exceed 1 month after request

2.3.1.5 International

Standardization Support

Provide written recommendations for DoDM 4120.24 content on the implementation of materiel ISAs, as well as comments and content on revisions to DoD procedures and guidance on U.S. participation in NATO standardization activities

As requested during contract period

Not to exceed 2 months after request

2.3.1.5 International

Standardization Support

Provide facilities accommodations (physical and virtual) and facilitation expertise, as requested.

As requested during contract period

Not to exceed 2 weeks after request

2.3.1.5 International

Standardization Support

Prepare written communications plan to support successful coordination with Lead Agent points of contacts on a variety of high-level NATO and International Standardization issue papers and reports, as requested

As requested during contract period

Not to exceed 2 months after request

2.3.1.5 International

Standardization Support

Provide a monthly status report on NATO/International activities as part of the Monthly Project Status Report (see 2.3.2.2)

Approximately 1 per month per contract period

On or before the 5th of the month

2.3.1.6 DSP

Publications

Provide written, draft standardization guidance documents (topic to be determined by DSPO) to include layout and graphics to DSPO for review and comment

As requested during contract period

Not to exceed 2 months after

Source Selection Information -- See FAR 2.101 and 3.104 Page 17

2.3.1.6 DSP

Publications

Provide written, finalized standardization guidance documents (topics to be determined by DSPO) to include layout and high resolution graphics suitable for web and limited print publication (50-75 copies)

As requested during contract period

Not to exceed 2 months after request

2.3.1.6 DSP

Publications

Provide four distinct, written, draft DSPO Journals, to include layout and graphics, for DSPO for review and comment

Approximately 4 per contract period

Not to exceed 1 month after request

2.3.1.6 DSP

Publications

Provide four distinct, written, finalized DSPO Journals, to include layout and high resolution graphics, suitable for web and moderately large-print publication to DSPO for review and final approval (200-250 copies)

Approximately 4 per contract period

Not to exceed 1 month after request

2.3.1.6 DSP

Publications

Provide recommendations for cost effective DSPO Journal printing options

As requested during contract period

Not to exceed 2 weeks after request

2.3.1.6 DSP

Publications

Provide a written, draft DSPO case study (topic to be determined by DSPO), to include layout and graphics, for DSPO for review and comment

Approximately 1 per contract period

Not to exceed 3 months after request

2.3.1.6 DSP

Publications

Provide a written, finalized case study (topic to be determined by DSPO) to include layout and high resolution graphics, suitable for both web and limited print publication to DSPO for review and final approval (50-75 copies)

Approximately 1 per contract period

Not to exceed 3 month after request

2.3.1.6 DSP

Publications

Provide a written draft DSPO Standardization Awards Brochure, to include layout and graphics for DSPO review and comment

Approximately 1 per contract period

Not to exceed 1 month after request

2.3.1.6 DSP

Publications

Provide a written, finalized DSPO Standardization Awards brochure, to include layout and high-resolution graphics, suitable for web and limited publication to DSPO for review and final approval; deliver to awards venue (50-60 copies)

Approximately 1 per contract period

Not to exceed 2 weeks after request

2.3.1.6 DSP

Publications

Provide written draft DSPO informational brochure’s related to all aspects of the DoD standardization program to include layout and graphics for DSPO to review and comment

Approximately 2 per contract period

Not to exceed 3 month after

Source Selection Information -- See FAR 2.101 and 3.104 Page 18

2.3.1.6 DSP

Publications

Provide a written, finalized DSPO informational brochure’s related to all aspects of the DoD standardization program, to include layout and high-resolution graphics, suitable for web and limited publication to DSPO for review and final approval (50-60 copies)

Approximately 2 per contract period

Not to exceed 2 week after request

2.3.1.6 DSP

Publications

Provide written draft State of the DSP report to include organizing, editing, layout and graphics for DSPO review and comment.

Approximately 1 per contract period

Not to exceed 3 month after request

2.3.1.6 DSP

Publications

Provide finalized State of the DSP Report (Booklet Format) to DSPO for comment and final approval; the booklet will be delivered to DSPO in a format suitable for both web and limited print publication (50 copies)

Approximately 1 per contract period

Not to exceed 3 month after request

2.3.1.6 DSP

Publications

Include the status of DSP publications in the Monthly Project Status Report (see 2.3.2.2)

Approximately 1 per month

On or before the 5th of each month

2.3.2.1 Functional

Management Support

Meet with DSPO staff (individually or collectively), as required, to discuss contract and individual tasking progress, challenges and remedies;

make recommendations for enhanced planning and prioritization of tasks

As requested during the contract period

Not to exceed…