Updated-DRAFT RFP-SP4701-22-R-0029.docx

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DRAFT SOLICITATION-Medical Freight Transportation Federal contract opportunity
Solicitation number
SP4701-22-R-0029
Issued by
Defense Logistics Agency

About this file

This draft Request for Proposal solicits medical freight transportation services for the Defense Logistics Agency. Offerors must provide domestic and international transportation of general medical cargo, hazardous medical cargo, and cargo aircraft-only shipments between the continental United States, Hawaii, Alaska, Puerto Rico, and various overseas locations. The base period of performance is from October 2022 through September 2023, with two one-year option periods. The solicitation will utilize best value tradeoff source selection considering technical, past performance, and price factors. Proposals are due in September 2022. Multiple IDIQ contracts will be awarded to carriers participating in the Civil Reserve Air Fleet program. Services include pickups from prime vendor distribution centers, in-transit visibility, customs clearance, and delivery to military treatment facilities with required transit times. The RFP includes a performance work statement detailing requirements, templates for routing plans and pricing, and standard contract clauses.

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Medical Supply Chain, OCONUS Transportation Requirements 2022 bCombined Synopsis/Solicitation

1. Date: September 8, 2022

1. Contracting Office Address:

DLA Contracting Services Office Philadelphia 700 Robbins Avenue, Building # 26/2, North Side Philadelphia, PA 19111

1. Proposed Solicitation Number: SP4701-22-R-0029

1. Questions Due Date: September 14 at 12:00PM EST

1. Closing Response Date: September 22, 2022 at 12:00PM EST

1. Contact Point: Irv Farmer (Irvin.Farmer2@dla.mil; 215-737-2876) and Maxwell Day (Maxwell.Day@dla.mil; 215-737-0503)t val

1. Submission: Please email proposals on or before closing response date/time to Irvin.Farmer2@dla.mil and Maxwell.Day@dla.mil

1. Set Aside: NA

1. NAICS Code: 481112

1. Performance Work Statement:

Section 1: Schedule of Supplies Base Period: October 1, 2022 through September 30, 2023

CLIN
DESCRIPTION
U/I
QTY
UNIT PRICE
TOTAL
0001
Medical Freight Transportation

FFP

Domestic and International Transportation Services FOB: Origin V111

LOT
1

Total

Option Period 1: October 1, 2023 through September 30, 2024

CLIN
DESCRIPTION
U/I
QTY
UNIT PRICE
TOTAL
1001
Medical Freight Transportation FFP

Domestic and International Transportation Services FOB: Origin V111

LOT
1

Total

Option Period 2: October 1, 2024 through September 30, 2025

CLIN
DESCRIPTION
U/I
QTY
UNIT PRICE
TOTAL
2001
Medical Freight Transportation FFP

Domestic and International Transportation Services FOB: Origin V111

LOT
1

Total

Total Price (Base, Option Period 1, and Option Period 2)

Section 2: PERFORMANCE WORK STATEMENT

WHO MAY SUBMIT PROPOSALS?

Only Commercial Airlift Review Board (CARB) approved air carrier(s) participating in the Civil Reserve Air Fleet (CRAF), as authorized by Title 10, Chapter 961, the Civil Reserve Air Fleet and/or the Defense Production Act, 50 United States Code (USC) § 4511, and not in a suspended non-use status, that submit acceptable proposals in response to solicitations for DLA Troop Support - Medical air transportation requirements, will be considered for award.

DESCRIPTION OF SERVICE REQUIREMENTS

The DLA Troop Support Medical Supply Chain requires international commercial air cargo service for less than full planeloads. The service required will include time-definite, door-to-door pick-up and delivery, transportation, In transit Visibility (ITV), Government-Approved Third-Party Payment System participation, and expedited customs processing and clearance of less than full planeloads. The service includes the movement of Ambient (general medical cargo) and HAZMAT shipments for customers located Outside the Continental United States (OCONUS), including Hawaii and Alaska, as well as several U.S. territories like Puerto Rico and Guam. All freight types are for shipments over 300 lbs.

On high volume lanes, a second carrier may be selected to allow for options of moving cargo.

Basic Service: The contractor shall provide international commercial air cargo less than full planeload, door- to-door service to and from locations documented in this PWS. Service is required Monday through Friday, except holidays, including those holidays specific to international countries, as applicable. Pick-up shall be within 24-hours of notification except as otherwise stated in subsequent paragraphs. Required delivery times are noted in the table under the Section titled RDD/Transit Time Requirements.

· The contractor shall provide safe transportation, protection, accountability, and timely delivery of U.S. Government cargo in accordance with applicable Federal Aviation Regulations and the provisions of this contract.

· The contractor shall be responsible for aircraft load planning, weight and balance, aircraft loading/off loading, secure fastening, and any required special handling. Cargo may include hazardous material (HAZMAT) Classes 1 through 9 as defined in the International Air Transportation Association (IATA)

· Dangerous Goods Regulation. At locations where the US Government has operational responsibilities and representatives to load/unload the aircraft, the US Government or its contracted agency will be responsible for loading/unloading the aircraft.

· At pickup, the shipper’s agent may load the carrier’s vehicle and at delivery the consignee/customer may unload the carrier’s vehicle. At a minimum, the shipper’s agent or consignee must be available for pickup and delivery of the cargo.

· The contractor shall assign account numbers to all Prime Vendor shipping locations, if one does not already exist.

· Prepayment or collect charges from the consignee is not allowed.

DLA Troop Support, Medical Supply Chain (shipper)

· “Shipper” refers to the DLA Troop Support Medical Transportation office.

· “Shipping locations” refers to the various Prime Vendor (PV) distribution centers. The PVs are agents acting on the government’s behalf, preparing the shipments. They represent multiple “shipping locations”.

· “Customers” refers to any number of military depots, medical treatment facilities, clinics or hospitals around the world. There is a Major Class VIII Medical Depot located in Germany; as well as critical Class VIII depots serving European Command, Africa Command, Central Command, and Indo-Pacific Command. Commonly used destinations are listed later in this document.

· Pharmaceutical Prime Vendors – ABC Pharmacy Primary; DMS Secondary (shipper’s agents) These prime vendors are the only distributer of brand pharmaceutical supplies who pick, pack, and offer these shipments to the government supplied carrier(s). The examples provided below are incomplete lists. Supplies and cargo will not be limited to what’s described here.

· Examples of pharmaceuticals: drugs for heart disease, cholesterol, acid reflux, asthma, mental health, diabetes, anemia, arthritis, cancer, pain, supplements, aspirins, ointments, prescription drugs, antidepressants, antacids, diuretics, vaccines, laxatives, etc.

· Examples of Pharmaceutical HAZMAT Cargo: Medical Lab Reagents.

· Medical/Surgical Prime Vendors: Cardinal Healthcare; Owens & Minor Secondary. (shipper’s agents) These prime vendors are the only distributers of brand-specific medical surgical supplies who pick, pack, and offer these shipments to the government-supplied carrier(s). The examples provided below are incomplete lists. Supplies and cargo will not be limited to what’s described here.

· Examples of Medical/Surgical supplies: tourniquet cuffs, quad-shaping drills, wound-contact dressing, ointments, face shields, cervical supports, diluting solution, ECG electrodes, forceps, kit (sexual assault), disposable face mask, circuit ventilator, kit (resuscitation), laryngoscope, refrigerated blood cooling, laboratory bottles, kit (poliovirus VAC), reagent blood, heat pack (instant), potassium iodide tablets, mouthpiece, dental (pro-root cement), needles, tongue depressors, water-jell tactical burn blanket, valve expiration, clamp fixation, stabilizing ankle support, kit (OB emergency), saliva ejector, CO2 airway adapters (single patient use), sked-EVAC patient litter strap, cable blood pressure critical care, stiff-necked extrication, collar, crutches, gloves (black nitrile), etc.

· Examples of Medical/Surgical HAZMAT Cargo: Wound control, antiseptic, and infection control material.

Cargo Pick-up Requirements.

· The contractor shall be responsible for the door-to-door pick-up and delivery of pharmaceutical and medical/surgical supplies from DLA-designated medical prime vendor locations within 24 hours of notification.

· Current Pick-up Locations include but are not limited to:

· Bethlehem, PA

· Baltimore, MD

· Ontario, CA

· Sacramento, CA

· Richmond, VA

· Park Ridge, IL

· The contractor shall provide staged trailers at high volume sites bolded above.

· Pick up on the same day of notification is required for high volume sites (bolded above) that have shipments each day.

· Pickup is required within 24 hours of notification, and preferably same day for those sites that do not have daily shipments. Transit time clock starts upon notification of pick-up availability.

· During a contingency/surge, the contractor may be required to support two to three times the normal Government traffic flow and at the same level of service prior to the contingency/surge. For Example: if a contingency happens in Europe, shipments to our Major Class VIII Medical Depot located in Germany may increase from an average of 500,000 lb./month to 1,500,000 lb./month.

· The contractor shall provide DLA Troop Support Medical a dedicated 24-hour point of contact to include name, telephone number, fax number, and e-mail address.

· The contractor shall provide an automated system to print airway bills or provide each Prime Vendor shipping location with pre-printed airway bills for each customer.

· In accordance with the contractor’s commercial procedures, the contractor shall provide to the government, at no additional cost, a shipping system for qualified users under this contract to prepare labels and preprinted airway bills when requested by the shipper. The shipping system shall be capable of printing shipping labels with a TCN bar-coded format and in clear text.

Supply Chain Security/Handling

· The contractor shall follow their commercial security and customs procedures to safeguard cargo against theft, loss, tampering, or damage.

· The contractor shall not place any medical supplies in direct sunlight.

In transit Visibility/Tracking

· The contractor shall provide, via their website, near real-time ITV for all shipments from the date and time of pickup to the date and time of delivery.

· Near real-time ITV means that updates shall be provided within 4 hours of any event, and the contractor shall update ITV shipment status information each day at least the same number of times as required for commercial customers, and upon request by the Government.

· The contractor shall continue to provide ITV information when shipments are transported by their subcontractors or partners. In addition, electronic feedback upon receipt shall be visible to the shipper and customers.

· ITV information shall include as a minimum: Government-furnished Transportation Control Number (TCN) if provided, shipper’s reference number, contractor’s unique identifying Commercial Bill of Lading (CBL) number, dates and times for shipment origin departure, trans-shipment points, destination arrival, proof of delivery with consignee’s name (if applicable), and delay codes (if applicable). When shipments are delivered without obtaining a signature, the ITV system shall record the exact location where the shipment was left.

· The contractor shall provide consignee pre-alert notification at least 24 hours in advance of delivery. If delays in transit occur, a revised pre-alert notice will be sent at least 24 hours in advance of delivery to the consignee (or as soon as delay is known if less than 24 hours). The pre-alert is intended to assure access to dock space and availability of government personnel and material handling equipment. The pre-alert should provide, at a minimum, the following information: TCN, number of pallets, weight of pallets and pieces to be delivered, date and time to be delivered, and identification of any pallet(s) containing perishable items, medical priority shipments, or other cargo requiring special handling.

· The contractor shall notify the consignee of misrouted shipments.

· The contractor shall notify the shipper and consignee within 24 hours if government shipments are detained in customs.

IDE/GTN (Integrated Development Environment/Global Transportation Network) Global Convergence (IGC) (formerly Global Transportation Network (GTN)) Interface.

· The contractor shall provide interface with the DoD’s IGC as required. The contractor shall provide this information without restriction.

· Development and execution of Electronic Data Interchange (EDI) transaction sets within the scope of the contract shall be agreed upon by the IGC Program Office, detailed and documented in the standard Military Surface Deployment and Distribution Command (SDDC) Trading Partner Agreement (TPA) prior to contract performance. All questions regarding TPA must be addressed to usarmy.scott.sddc.mbx.g6-edi-support@army.mil.

· The contractor shall be capable of providing an accurate data feed to IGC prior to starting performance.

Contingency/Redirection/Surges.

· In the event of a contingency/state of war (declared or not), where the shipments are undeliverable to a location/country, the contractor shall contact the shipping office for possible redirection of shipments. The shipping office will coordinate with the appropriate government offices, agencies, and contractor to ensure proper receipt and ultimate delivery of redirected shipment to the consignees. If any such redirection causes an increase or decrease in the cost of performance, the contractor shall notify the Contracting Officer in writing as soon as practicable. During a contingency/surge, the contractor may be required to support two to three times the normal Government traffic flow and at the same level of service prior to the contingency/surge.

Reduction/Cancellation of Service.

· The government reserves the right to reduce and/or cancel service over specific lanes due to withdrawal of forces or other mission necessity.

RDD/Transit Time Requirements

· Transit time requirements are established by origin/destination pairing and type of cargo.

· Transit time requirements are established to meet the expectations of our medical customers as indicated in the tables below.

Cargo Delivery Requirements

· The contractor shall notify the customer within 24 hours in the event a shipping delay occurs in excess of the required transit times specified above and provide daily updates until delivery is completed.

· Shipments for medical supplies that are contained on one Bill of Lading (House Airway bill)but split over several Master Airway bills (e.g., 1 of 10), must be delivered as one unit at the same time, once all House Airway bill pieces of the shipment are in the destination country.

Delivery Attempt or Refusal.

· Attempted Delivery. The contractor shall attempt to deliver a shipment three times before contacting the shipper for disposition instructions. Each delivery attempt shall be made on the next consignee business day following the contractor’s initial delivery attempt.

· The contractor shall leave a conspicuous notice of attempted delivery at the point of delivery for each delivery attempt. For purposes of contract performance, delivery shall be considered accomplished on the date of the first delivery attempt. The cost of any further disposition, or additional deliveries requested by the shipper, is the responsibility of the shipper (DLA).

· Refusal by Consignee. If a consignee refuses to accept a delivery, the contractor shall annotate refusal on the order with date, time, and name of person who refused and contact the shipper for disposition instructions. For purposes of contract performance, delivery shall be considered accomplished on the date of the first delivery attempt. Changes in address for delivery is the responsibility of the shipper and billed accordingly.

· When authorized by the shipper on the Commercial Bill of Lading (CBL), Electronic Commercial Forms and Procedures (CF&P), Government Bill of Lading (GBL), or other government documents as approved by the Contracting Officer, the shipment shall be considered delivered when the shipment is left without signature at the front door/loading dock (i.e., point of delivery approved by shipper) of the consignee’s address.

HAZMAT Shipments (Cargo Aircraft ONLY)

· Examples of “Cargo Aircraft Only” HAZMAT include, but are not limited to, the following United Nation (UN) numbers: UN2924, UN1230, and UN1037.

Customs. The contractor shall provide duty-free customs clearance for all shipments. In the event that a shipment is not duty free, the contractor shall process in the same manner provided for its commercial customers and shall submit a linked eBill in addition to their Government-Approved Third-Party Payment System invoice.

· Customs clearance procedures and updates can be reviewed in the Defense Transportation Regulation (DTR) Part V, Department of Defense Customs/Border Clearance Policies and Procedures, which is available on the public web page at https://www.ustranscom.mil/dtr/dtrp5.cfm.

· Any additional customs fees or reductions arising during the contract performance period will be substantiated with the Department of State (Embassy) and/or the foreign government involved. Upon receipt of documentation the Contracting Officer will review and make a determination on a case-by-case basis whether a rate adjustment is warranted.

· The contractor shall serve as an agent and appoint sub-agents, as may be necessary, to act directly or through such re-delegation, appointment, or designation to other customs brokers, persons, or business concerns as it deems necessary for performance of customs clearance and shall provide all customs forms necessary for customs clearance.

· The contractor shall notify the shipper and consignee within 24 hours if government shipments are detained in customs.

· The contractor shall be responsible for all destination airport facility storage charges in the event of any customs clearing delays that are attributable to the contractor. In some countries, pre-clearance protocols are required to avoid excessive storage charges; other countries require storage charges while awaiting customs clearance.

· The contractor shall participate in the development and testing of DoD automated customs clearance systems by providing user feedback to the Government and by inputting manifest and other shipping data to the system(s) as necessary. Upon implementation of these systems in various destination countries, the contractor shall begin using electronic customs procedures to clear cargo as indicated in DTR Part V or interim instructions issued by USTRANSCOM.

Cargo Acceptability and Special Cargo.

The contractor shall transport general medical merchandise, goods, wares, and products of all kinds, unless otherwise excluded by contractor's regulations provided:

· The shipper or shipper’s agent timely provides all documentation and information required for the shipment.

· Shipments are packed in a manner suitable for carriage by aircraft.

· Shipments are accompanied by the requisite shipping documents, and they are not likely to endanger aircraft, persons or property, or cause annoyance to passengers or crew.

Goods Acceptable Only Under Prescribed Conditions. The following goods are acceptable for carriage:

· Hazardous Cargo Shipments. All hazardous materials will be in air authorized packaging and meet the type and/or quantity restrictions for cargo only aircraft and packaged, prepared, marked/labeled, and certified in accordance with the International Air Transport Association (IATA), Dangerous Goods Regulations. The contractor shall ensure that Hazardous items are properly packed prior to air movement. If packages are not properly marked the carrier shall return the shipment to the shipper for corrections.

· Oversized Cargo. Air cargo exceeding the usable dimensions of a commercial unit load device (e.g., 125” L x 88” W x 96” H pallet). The dimensions may vary based on the type of cargo and usually requires the use of multiple pallet positions.

· Unusual Shipments. With Contracting Officer approval, contractor may refuse cargo of extreme length, unusual shape or excessive weight for transportation unless handling arrangements have been previously made.

Damage or Loss.

· The contractor shall be liable for loss, damaged, or misrouted shipments. The contractor’s liability shall be limited to the lower dollar amount of $50,000 or $9.07 per pound or the actual amount of the cargo.

· The contractor shall provide notification to the shipper of any incident (e.g., hard landing or crash) within 24 hours and shall provide a copy of the manifest to shippers within 48 hours if available.

· Claims shall be filed by the shipper within 30 days of receipt of the manifest (or ship date if no manifest is provided) unless the contractor’s commercial practice allows for a longer period for shippers to file claims, in which case the contractor’s commercial claim filing deadline will apply

Billing.

· International Shipments: The contractor shall charge the greater amount of the total actual weight of all pieces combined, or the total dimensional weight of all pieces combined, per shipment. Dimensional weight shall be calculated Length x Width x Height divided by 139, rounded to the next whole number.

· Domestic Shipments (CONUS to Alaska, Hawaii, and Puerto Rico): The contractor shall charge the greater amount of the total actual weight of all pieces combined, or the total dimensional weight of all pieces combined, per shipment. Dimensional weight shall be calculated Length x Width x Height divided by 166, rounded to the next whole number.

· If the shipper does not indicate the shipping weight, the contractor shall weigh the item and annotate the weight. If the shipment weight listed on the order is different from the actual weight (e.g., as a result of reweigh or dimensional weight, or no weight was initially identified), the contractor shall indicate on the billing documents submitted to the paying activity those shipments that have been adjusted.

· All weights and measures in the contract shall be in pounds and inches.

· Any proposed contractor accessorial charges not identified on the Schedule of Services/Supplies shall be submitted and approved by the shipper’s office prior to accepting cargo for shipment. In the event of a dispute between the shipper’s office and the contractor regarding an accessorial charge, the Contracting Officer will review the situation and render a Contracting Officer's decision. Further, unless otherwise stated, it is presumed all accessorial service not specifically identified and priced separately on the Schedule of Services/Supplies are included in the basic service contract price.

Invoicing/Billing/Payment - Government-Approved Third Party Payment System (TPPS).

· The Deputy Secretary of Defense directed the implementation of TPPS system to pay for transportation services. DoD contracts and voluntary tenders require the use of TPPS, and all DoD cargo movements must be offered only to commercial carriers who utilize TPPS as their billing and payment system.

· The Government-Approved TPPS is an automated on-line payment processing and transaction tracking system that supports logistical transactions. The Government-Approved TPPS receives a transaction processing fee for every paid transaction. It consists of five primary functions: (1) electronic data transmission, (2) payment approval process, (3) electronic payment and billing, (4) communication for dispute resolution, and (5) customized data analysis.

· The contractor shall have a signed Government-Approved TPPS Trading Partner Agreement in place before moving freight. Providing a signed copy of the Trading Partner Agreement or formal notification in writing/email to the Contracting Officer shall constitute verification.

· The contractor shall coordinate with U.S. Bank, shipper, and service representative to facilitate to the maximum extent possible Government Approved TPPS implementation. The contractor shall work with each service representative and military installation to develop TPPS Trading Partner Agreements. This process shall commence once contacted by the installation and/or the service representative to begin testing for accurate Government Approved TPPS billing EDI interfaces.

· Transportation Service Providers (TSPs) are required to submit the shipments’ contract number via EDI. In the event TSPs need assistance configuring their EDI file to include the contract number, the TSP can call the U.S. Bank customer service help desk or e-mail the customer service e-mail box and a representative will open a Service Request to assign a U.S. Bank EDI analyst for assistance. TSPs who do not transmit EDI, shall provide the contract number when entering invoices in the U.S. Bank Freight Payment web-based user interface.

· Invoices must be sent NLT 5 business days after confirmation of shipment delivery.

Administrative

· The contractor shall provide weekly reporting in the format prescribed in Attachment 4, Weekly Shipment detail report, to enable DLA Troop Support to proactively follow up on shipments which are potentially delayed.

· The contractor shall develop a relationship with the Medical PVs and customers and will be expected to attend meetings with both parties. The purpose of the meetings will be to discuss delivery timeframes, contract performance, and address contractor/customer concerns.

Carrier Selection Criteria

· DLA Troop Support Medical requires unencumbered carrier evaluations to include the consideration of carrier routings with the goal of maximum efficiency and reliability and minimal delays.

· DLA Troop Support evaluation criteria should include but not be limited to the following:

· Routing – carriers should submit their planned routings. Minimized routing reduces trucking and number of touches

· Past Performance

· Price

Period of Performance The Period of Performance (POP) shall be for a period of twelve (12) months with an anticipated start date of 1 October 2022 through 30 September 2023. There will be two 12-month option periods.

Quality Assurance Surveillance Plan (QASP)

The contractor shall submit the Attachment 4 - Weekly Shipment Detail Report in a timely and accurate manner to the Contracting Officer Representative (COR) on a weekly basis. This report will be used to surveil the On Time Percent (OTP) and the Quality (lack of loss or damage) of the carriers shipment performance.

Overall Performance Ratings

Satisfactory – Performance meets or exceeds contractual requirements. The contractual performance reflects some minor problem(s) for which corrective actions taken by the contractor appear or were satisfactory. The COR recommends and the Contracting Officer will make a determination to pay the contractor 100% of the invoice amount.

Unsatisfactory – Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective. Payment will be withheld pending resolution of cure notice(s). Termination for default or cause may result.

On Time Percent (OTP)

Using the Weekly Shipment Detail Report, Contractor Performance in regard to timeliness will be considered on two basis: a lane specific On OTP and an average overall OTP.

In order to keep a lane specific or overall satisfactory rating, carriers must maintain an OTP of 95% or greater. Any 4-week trajectory below 95% OTP may put the carrier in jeopardy on a poorly performing lane or overall as a participant in this contract.

LANE SPECIFIC OTP

· Carriers shall maintain a minimum 95% OTP rating on each awarded lane, with a target of delivering 100% of the shipments on time.

· If a carrier's single lane average OTP (an average over the 4 most recent weekly reports) falls below 75%, the carrier may be declared unsatisfactory on that lane, along with all cures noted in the unsatisfactory category.

AVERAGE OVERALL OTP

· Carriers shall maintain a minimum 95% average overall OTP across all awarded lanes, with a target of delivering 100% of the shipments on time.

· If a carrier's average OTP across all of their awarded lanes (an average over the 4 most recent weekly reports) falls below 80%, the carrier may be declared unsatisfactory for inclusion on the contract, along with all cures noted in the unsatisfactory category.

Timeliness

Satisfactory
Meets or exceeds contractual requirements in terms of timeliness of delivery. The timeliness of contractual performance reflects some minor problem(s) for which corrective actions taken by the contractor appear or were satisfactory.
Unsatisfactory
Does not meet most contractual requirements in terms of timeliness of delivery and recovery is not likely in a timely manner. The timeliness of contractual performance contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Quality (lack of loss or damage)

Quality

Satisfactory
Meets or exceeds contractual requirements in terms of quality of work performed. The quality of contractual performance reflects some minor problem(s) for which corrective actions taken by the contractor appear or were satisfactory.
Unsatisfactory
Does not meet most contractual requirements in terms of quality and recovery is not likely in a timely manner. The quality of contractual performance contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

Disincentives are applied for ratings of “Unsatisfactory” as follows:

Satisfactory = 100% payment

Unsatisfactory = Payment will be withheld pending resolution of cure notice(s). Termination for default or cause may result.

Section 3: Instructions to Contractors and Evaluation of Offers

3.1 OFFER SUBMISSION INSTRUCTIONS

Contractors shall submit their proposal documents electronically by email to the following email addresses:

Irvin.Farmer2@dla.mil ; Maxwell.Day@dla.mil

Email responses shall have the subject line "RFQ: SP4701-22-R-0029 [Company Name]"

Proposals shall be submitted on or before September 22, 2022 at 12:00PM Eastern Time. All email submissions shall be less than 10 MB. If needed, you may submit multiple emails if the total file size exceeds 10 MB.

Late proposals will be handled in accordance with the requirement of FAR 15.208

3.2 SUBMISSION OF QUESTIONS

Should contractors have any questions with respect to this RFP, they should submit them, via email, to the contracting officer AND contract specialist Irvin Farmer III at Irvin.Farmer2@dla.mil AND Maxwell Day at Maxwell.Day@dla.mil. Any technical questions, requests for clarification or requests for data in connection with this RFP must be submitted in writing on or before September 14, 2022_at 12:00PM Eastern Time to allow DLA adequate time to provide answers to the questions submitted and to prevent any delays in the closing date of the RFP. Contractors are strongly urged to follow-up the submission of any questions with a phone call to the Contracting Officer to ensure that questions have been received.

3.3 CONTRACT TYPE

The Government anticipates awarding a firm fixed price multiple award IDIQ contract for the Medical Supply Chain, OCONUS Transportation Requirements.

3.4 AWARD WITHOUT DISCUSSION

The Government intends to make an award based on initial offers; however, the Government reserves the right to conduct discussions, if necessary. The contractor is encouraged to submit their “best proposal” in response to this solicitation.

3.5 NO AWARD

The Government reserves the right not to issue an award as a result of this RFP if such award is determined contrary to the best interest of the Government.

3.6 PROPOSAL PREPARATION COSTS

The Government shall not be responsible or liable for any costs incurred by any parties in the preparation and submission of any technical proposal or price quote in response to this RFP.

3.7 SECTION 508 COMPLIANCE REQUIREMENTS

In accordance with L29 Section 508 Requirements JUL 2019, offerors shall comply with the Section 508 accessibility requirements. By submission of a proposal, the offeror affirms that its Electronic Information Technology (EIT) supplies and services are accessible as outlined in the law, the standard, and FAR Subpart 39.2. Offerors shall complete Attachment Z - Voluntary Product Accessible Template (VPAT) Version 2.3 document in the solicitation. If applicable, offerors shall indicate where their Section 508 EIT compliance information is available for review (e.g., offeror’s website or other location the contracting officer can access). The contracting officer may require a demonstration of Section 508 compliance prior to award.

3.8 ON RAMP

Consistent with FAR 16.504(c)(1)(ii)(A), the Procuring Contracting Officer (PCO) has determined that it is in the Government’s best interest that at all times during the term of the Basic Contract, there remain an adequate number of Medical Freight Transportation (MFT) IDIQ Holders eligible to compete for task orders. All U.S. flag air carriers have the opportunity to join the CRAF program at any time. Recognizing this, DLA reserves the right to periodically review the total number of MFT IDIQ Holders participating in the MFT Ordering Process and determine whether it would be in the Government’s best interest to initiate an open season to add new CRAF carriers to the MFT Basic Contract who are not current MFT IDIQ contract holders.

Open Season Procedures

If DLA determines that it would be in the Government’s best interest to open a new solicitation to add new IDIQ Holders to MFT, the MFT PCO may do so at any time provided that:

(a) The solicitation is issued under then-applicable federal procurement law;

(b) The solicitation identifies the total approximate number of new awards that the MFT PCO intends to make. The MFT PCO may decide to award more or fewer MFT IDIQ Contracts than the number anticipated in the solicitation depending upon the overall quality of the offers received;

(c) Any Contractor that meets the eligibility requirements set forth in the new solicitation submits a proposal in response to the solicitation

(d) The award decision under any solicitation is based upon substantially the same evaluation factors/sub-factors as the original solicitation;

(e) The terms and conditions of any resulting awards from a new solicitation are materially identical to the existing version of the Basic Contract;

(f) The term for any such new awards from a solicitation is co-terminus with the existing term for all other MFT IDIQ Holders, including the option period (if applicable);

(g) The award of any new MFT Contract(s) does not increase the overall ceiling of the Basic Contract.

3.9 EVALUATION OF OFFERS

BASIS FOR AWARD

This requirement will be solicited on SAM.gov as unrestricted and is open to all eligible contractors.

DLA Contracting Services Office Philadelphia (DCSO-P) intends to award multiple indefinite delivery, indefinite quantity (IDIQ) contracts to establish a multiple-award IDIQ contract vehicle. Awards will be made utilizing a best value trade-off approach with evaluation of price and non-price factors. The Non-Price Factors are Business Proposal, Technical Proposal, and Past Performance. Technical Proposal is considered significantly more important than Past Performance. Business Proposal and Past Performance is considered more important than Price. Price is the least important factor. Awards will be made to responsible offerors whose proposals conform to the solicitation requirements and represent the best value to the Government. The Government intends to award multiple contracts that include multiple, individual transportation lanes and accessorials. This will provide Government shippers competition, flexibility of choice, and service coverage. The Government will utilize FAR Part 15, Contracting by Negotiation, Department of Defense (DoD) Source Selection Procedures as implemented on 1 April 2016, and the provisions contained within this RFP to evaluate offers and determine the best value at the IDIQ level. Contracts will be awarded to responsible offerors whose Business and Technical Proposals have been determined acceptable who have proposed fair and reasonable prices, and who have been determined to represent the best value to the Government. To be eligible for award, offerors must participate in the CRAF program. With submission of its proposal, the offeror accedes to the terms and conditions included in this solicitation and agrees to comply in all material respects with the requirements of law and regulation to perform all requirements included in the PWS. Failure to meet a solicitation requirement may result in a proposal being determined unacceptable and therefore, will result in the offeror being eliminated from further consideration. An overall roll-up rating will be assigned to the Non-Price factors for the Business Proposal, Technical Proposal, and past performance. Technical Proposal is considered significantly more important than Past Performance. Business Proposal and Past Performance is considered more important than Price. Price is the least important factor.Price Proposals will be evaluated for fair and reasonableness but will not be rated. Solicitations at the task order level will utilize the best value trade-off approach.

Instructions to Contractors:

Volume I: Business Proposal

1. Subfactor 1: Completion of Attachment number 1, Authorized Negotiator Letter: Letter signed by the offeror (a CRAF representative) identifying the individuals authorized to negotiate with the Government and obligate their company contractually. The letter shall also include the name, phone, and email of the Program Manager for this program that is an employee of the prime contractor. This person will serve as the primary point of contact for the government for all matters related to the IDIQ contract.

2. Subfactor 2: Completion of Attachment number 2, Point of Contact (POC) Listing: The offeror will provide a POC listing of all individuals who will work under this IDIQ contract administratively and their responsibilities. The listing shall include the name, phone, email, and position of each individual.

3. Subfactor 3: Statement acknowledging the requirements to maintain CRAF status for the duration of the contract.

4. Subfactor 4: Provide offeror’s street address, CAGE code, Unique Entity Identifier (UEI), and Standard Carrier Alpha Code (SCAC). The SCAC shall represent the CRAF carrier. If offeror is proposing on the HAZ, HMA, and HMI accessorials, the offeror shall provide its current and valid Department of Transportation Hazardous Material Certificate.

5. Subfactor 5: Small Business Subcontracting Plan

6. Subfactor 6: Wage determination Plan if required

Volume II: Technical Proposal

· Subfactor 1: Completion of Attachment number 3, Expeditious Routing Matrix. The offeror will provide a detailed plan to accomplish the shipment of general medical cargo, hazardous medical cargo, and commercial aircraft only cargo, within the transit time allotted for each origin destination lane, in the format provided.

· Subfactor 2: Shipment Execution. The offeror shall provide its technical approach for using the government-provided Government Bill of Lading/Commercial Bill of Lading (GBL/CBL) in conjunction with the carrier’s Air Waybill number to execute an order. The approach shall describe how the offeror will successfully execute a shipment using a government provided GBL/CBL and the carrier provided Air Waybill number.

· Subfactor 3: Bill of Lading Invoicing. The offeror shall provide its technical approach for using the government provided GBL/CBL in conjunction with the carrier’s Air Waybill number to send clear and concise invoice transactions to Syncada in accordance with PWS section “Invoicing/Billing/Payment.” The approach shall demonstrate the offeror’s ability to send invoice transactions in accordance with PWS section “Carrier Invoicing Data Requirements.

· Subfactor 4: Weekly Shipment Reports. The offeror shall provide its technical approach for the required weekly shipment detail reports. The approach shall demonstrate the offeror’s ability to provide complete, detailed reports in accordance with Attachment 4, Weekly Shipment detail report.

· Subfactor 5: Tracking. The offeror shall provide a web address for their tracking system, as well as describe its technical approach for providing shipment tracking information, within 4 hours of any event, 24-hours a day, seven days a week, even for its subcontracted partners. The approach shall demonstrate the tracking IT infrastructure exists and the offeror’s ability to accurately track shipments in accordance with PWS section “In Transit Visibility/Tracking”.

· Subfactor 6: Delivery Pre-alert to consignee. The offeror shall describe its technical approach for providing the required pre-alerts at least 24 hours in advance of delivery, in accordance with PWS section “In Transit Visibility/Tracking”.

Volume III: Past Performance The Government will consider the contractor’s past performance/experience under U.S. Government contracts or other contracts/projects within 3 years of the issuance date of this RFQ. Any contracts/projects submitted in reference to past performance that are outside of the 3-year recency period will not be considered for evaluation. Contractors/Awardees shall submit at least one past performance example, but not more than two examples.

Note: In the case of a contractor without a record of relevant past performance or for whom information on past performance is not available, the contractor will not be evaluated favorably or unfavorably on past performance and will receive a Neutral rating.

For each past performance project, the contractor shall fill out Attachment 7– “Past Performance Template” and return the document with its offer. In addition, the contractor shall provide a corresponding CPARS for the project.

Volume IV: Price Proposal

1. Subfactor 1: Lane Rates (Firm-Fixed-Price Rates). Completion of Attachment 5, PricingOkay I will Structure Template. Offerors shall insert a proposed all-inclusive price-per-pound rate, for every weight break, and for each country-to-country pairing (lane) listed in the template, in which they wish to be considered for award. Cell inputs shall only be numeric and rounded to the nearest two decimal positions. If an offeror chooses to bid on an ambient lane, they must bid on all ambient lanes (and weight breaks) for that destination theater. If an offeror chooses to bid on a hazardous lane, they must bid on all hazardous lanes (and weight breaks) for that destination theater. These rates will be for the Base Period of Performance – 1 Oct '22 - 30 Sep '23.

2. Subfactor 2: Accessorials. Completion of Attachment 5, Pricing Structure Template. Offerors shall indicate in the pricing structure template, on the accessorial charges tab, whether or not each international accessorial listed is offered. If the offeror provides the international accessorial, the offeror shall insert a proposed FFP rate based on the business rule in column D of the accessorial charges tab, or indicate if there is no charge for the service. Cell inputs shall only be numeric and rounded to the nearest two decimal positions. These rates will be for FY2023.

3. Subfactor 3: Annual Escalation Rates. Completion of Attachment 6, Escalation Rate Template. The offeror shall propose its escalation rates in attachment number 6. These rates will be for FY2024 through FY2025.

Evaluation for Award:

Factor I – Business Proposal The offeror’s Business Proposal will be evaluated on an Acceptable/Unacceptable basis, assigning a rating of Acceptable or Unacceptable as defined below. The Government will not award to an offeror that has been assigned an Unacceptable subfactor rating. The Business Proposal contains six subfactors, . Any Business Proposal rated as Unacceptable will not be considered for award.

1. Subfactor 1 Completion of Attachment 1, Authorized Negotiator LetterTo be rated Acceptable, the offerors shall submit the letter signed by the offeror (a CRAF representative) identifying the individuals authorized to negotiate with the Government and obligate their company contractually. The letter shall also include the name, phone, and email of the Program Manager for this program that is an employee of the prime contractor. This person will serve as the primary point of contact for the government for all matters related to the IDIQ contract.

2. Subfactor 2- Completion of Attachment 2, Point of Contact (POC) Listing- To be rated Acceptable, the offerors shall submit a POC listing of all individuals who that will work under this IDIQ contract administratively and their responsibilities. The listing shall include the name, phone, email, and position of each individual.

3. Subfactor 3-To be rated Acceptable, the offerors shall submit the statement acknowledging the requirements to maintain CRAF status for the duration of the contract-

4. Subfactor 4- To be rated Acceptable, the offerors shall provide offeror’s street address, CAGE code, Unique Entity Identifier (UEI), and Standard Carrier Alpha Code (SCAC). The SCAC shall represent the CRAF carrier. If offeror is proposing on the HAZ, HMA, and HMI accessorials, the offeror shall provide its current and valid Department of Transportation Hazardous Material Certificate.

5. Subfactor 5- To be rated Acceptable the offerors shall submit a Small Business Subcontracting Plan.

6. Subfactor 6- To be rated Acceptable the offerors shall submit a Wage determination Plan (if required)

RATING
DEFINITION
Acceptable
Proposal meets the requirements of the solicitation.
Unacceptable
Proposal fails to meet the requirements of the solicitation.

Factor II- Technical Proposal

Technical Proposal quality will be evaluated, including ability to provide medical freight transportation services, and assigned an adjectival rating. The Government technical evaluation team shall evaluate the technical proposals at the subfactor level on a tiered adjectival rating basis as defined below. If any technical subfactor is rated as “Unacceptable” the overall technical rating will be “Unacceptable.” The following subfactors will be evaluated under the Technical Factor:

1. Subfactor 1: Expeditious Routing: To be rated favorably, the offeror must provide a detailed plan as to how it will successfully accomplish the shipment of general medical cargo, hazardous medical cargo, and commercial aircraft only cargo, within the transit time allotted for each origin destination lane, in the format provided.

2. Subfactor 2: Shipment Execution. To be rated favorably, the offeror must provide its technical approach for using the government-provided Government Bill of Lading/Commercial Bill of Lading (GBL/CBL) in conjunction with the carrier’s Air Waybill number to successfully execute an order. The approach shall describe how the offeror will successfully execute a shipment using a government provided GBL/CBL and the carrier provided Air Waybill number.

3. Subfactor 3: Bill of Lading Invoicing. To be rated favorably, the offeror must provide its technical approach for using the government-provided GBL/CBL in conjunction with the carrier’s Air Waybill number to send clear and concise invoice transactions to Syncada in accordance with PWS section “Invoicing/Billing/Payment.” The approach shall demonstrate the offeror’s ability to successfully send invoice transactions in accordance with PWS section “Carrier Invoicing Data Requirements.”

4. Subfactor 4: Weekly Shipment Reports. To be rated favorably, the offeror must provide its technical approach for providing the required weekly shipment detail reports. The approach shall demonstrate the offeror’s ability to successfully provide complete, detailed reports in accordance with Attachment 4, Weekly Shipment detail report.

5. Subfactor 5: Tracking. To be rated favorably, the offeror shall provide a web address for their tracking system, as well as describe its technical approach for providing shipment tracking information, within 4 hours of any event, 24-hours a day, seven days a week, even for its subcontracted partners. The approach shall demonstrate the tracking IT infrastructure exists and the offeror’s ability to successfully and accurately track shipments in accordance with PWS section “In Transit Visibility/Tracking”.

6. Subfactor 6: Delivery Pre-alert to consignee. To be rated favorably , the offeror shall describe its technical approach for providing the required pre-alerts at least 24 hours in advance of delivery, in accordance with PWS section “In Transit Visibility/Tracking”.

ADJECTIVAL RATING
DEFINITION

Outstanding Proposal indicates an exceptional approach and understanding of the requirements and contains strengths which far outweigh any weaknesses, and risk of unsuccessful performance is low.

Good Proposal indicates a thorough approach and understanding of the requirements and contains strengths which outweigh weaknesses, and risk of unsuccessful performance is low to moderate.

Acceptable Proposal meets requirements and indicates an adequate approach and understanding of the requirements, and risk of unsuccessful performance is no worse than moderate.

Marginal
Proposal has not demonstrated an adequate approach and understanding of the requirements, and/or risk of unsuccessful performance is high.

Unacceptable Proposal does not meet requirements of the solicitation, and thus, contains one or more deficiencies, and/or risk of unsuccessful performance is unacceptable. Proposal is unawardable.

Factor III- Past Performance The Government will consider the contractor’s past performance/experience under U.S.

Government contracts or other contracts within three (3) years from the issuance of this solicitation and clearly show the contractors ability to consistently and reliably move large volume, US Government, medical shipments on a daily basis. Any contracts submitted in reference to past performance that are outside the 3-year recency period will not be considered for evaluation. In the case of a contractor without a record of relevant past performance or for whom information on past performance is not available, the contractor will not be evaluated favorably or unfavorably on past performance and will receive a Neutral rating.

Once both relevancy and quality (i.e., how well the contractor performed) are considered, a final past performance confidence assessment rating will be assigned.

In evaluation of this factor, the following aspects will be considered:

Aspect One: Relevancy of Prior Contracts - The relevancy of contractor’s prior projects to the current PWS requirements will be evaluated based on the similarity to the service/support, the…

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