RFP_New_Cumberland_NOC_IT_Equip_Relocation_and_Install_SP4701-16-R-0074_September_2016.pdf

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New Cumberland Network Operations Center (NOC) IT Equipment Relocation and Installation Services
Solicitation number
SP4701-16R-0074
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SP4701-16-R-0074 Page 1 of 47

COMBINED SYNOPSIS/SOLICITATION

REQUEST FOR PROPOSAL

(1) Action Code: N/A

(2) Date: September 17, 2016

(3) Year: 2016

(4) Contracting Office Zip Code: 19111

(5) Classification Code: 541519 (Size Standard: 150 Employees)

(6) Contracting Office Address:

DLA Contracting Services Office Philadelphia

700 Robbins Avenue, Building # 26/2, North Side

Philadelphia, PA 19111

(7) Subject: New Cumberland Network Operations Center (NOC) IT Equipment

Relocation and Installation Support Services

(8) Proposed Solicitation Number: SP4701-16-R-0074

(7) Closing Response Date: September 23, 2016, 12:00PM Eastern Standard Time (EST)

(8) Contact Point: Anthony Amendolia Jr.: Anthony.2.Amendolia@dla.mil, 215-737-2750

(9) Contract Award: N/A

(10) Contract Award Dollar Amount: N/A

(11) Contract Line Item Numbers: See Section # 14(v)

(12) Contract Award Date: N/A

(13) Contractor: NA

(14) Description:

(i) This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation;

proposals are being requested and a written solicitation will not be issued. This requirement shall be set aside for 100% small business.

(ii) Solicitation Number: SP4701-16-R-0074 mailto:Anthony.2.Amendolia@dla.mil

SP4701-16-R-0074 Page 2 of 47

(iii) This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2005-81.

(iv) The North American Industrial Classification System (NAICS) code for this acquisition is 541519.

(v) BASIS FOR AWARD: The Government will be making an award based upon a fair and reasonable price, technically acceptability basis for the current requirement. The offeror must delineate the firm’s ability to meet every aspect of the Government’s requirement and the package must attest to the fact that the firm can provide the required deliverables.

(v) SCHEDULE OF ITEMS/Performance Work Statement:

CLIN Description Qty. Unit Price Total Price

Labor for New Cumberland NOC IT

Equipment Relocation and Installation

Support Services

Period of Performance:

6 Months from Date of Award

CLIN: FIRM FIXED PRICE

6 Mos.

Labor for New Cumberland NOC IT

Equipment Relocation and Installation

Support Services

Period of Performance:

6 Months from Date of Award

CLIN : TIME AND MATERIALS (Not to Exceed)

1 Ea. $25,000.00

(NTE)

$25,000.00

(NTE)

(v)(i) The Contracting Officer’s price evaluation will review the following pricing components:

- Offeror’s proposed labor mix and level of effort as described by the Work

Breakdown Structure (WBS).

- Proposed pricing for all Tasks to ensure completeness and reasonableness.

- Comparison to the Independent Government Cost Estimate.

Work Breakdown Structure: The Government will review the offeror’s Work

Breakdown Structure (WBS) to assure the offeror resources as proposed, including labor categories and hours for each tasking, will be sufficient to meet the requirements set forth in the PWS. The only priced factors allowable under the resultant contract will be labor rates and hours. No other cost factor (i.e.

materials, equipment) should be included.

SP4701-16-R-0074 Page 3 of 47

(v)(ii) Document Requirements

The offeror’s proposal must be organized according to the following format, within the page limitations indicated below and including chapters for each of the following.

Volume Chapter Page

Limitation

I.

Cover

Letter/Executive

Summary

N/A 5

II.

Technical

Proposal

Technical Approach / Work

Breakdown Structure (WBS)

III. Price Proposal N/A No Page

Limitation

(v)(iii) Technical Proposal Information (Volume II)

Technical Approach / Work Breakdown Structure (WBS):

The proposal shall describe in detail the technical approach to be employed to accomplish the tasks listed in the Performance Work Statement. The proposal shall document a clear understanding of the work to be accomplished. At a minimum the proposal shall address the offeror’s detailed understanding of the PWS within this RFP.

As part of the technical proposal the offeror shall provide a Work Breakdown Structure

(WBS) which at a minimum includes the following information:

Describes the task and how it will be completed.

A title/description of the labor category(s) that will be used in each task.

The annual labor hours, by labor category(s), projected for each of the tasks stated in the

PWS.

The following table is an example of how the Work Breakdown Structure should be formatted for each task.

Task Labor

Category

Labor

Rate

Discount Number of

Hours Per

Month

Total

Category 1

Category 2

Category 3

Category 4

NOTE: The Work Breakdown Structure (WBS) that is required as part of the Technical

Proposal should not contain any pricing information.

SP4701-16-R-0074 Page 4 of 47

Performance Work Statement (PWS)

New Cumberland Network Operations Center

Relocation

1.0 Objective

Defense Logistics Agency (DLA) Distribution in New Cumberland, Pennsylvania has a requirement to relocate all Information Technology Non-secure Internet Protocol Router/Secure

Internet Protocol Router Network (NIPR/SIPR) equipment, services and operations at the existing Network Operations Center (NOC) in Building 54 to the new Distribution Headquarters

Building 430. The Contractor will be required to provide all services and associated materials necessary to plan, prepare, execute and support this relocation and resume successful operations to include but not limited to: site inventory preparation and data collection (hardware, software, applications, points of contact, rack/cabinet and cable placement/connections, etc.) services;

project planning, documentation, coordination and timeline/schedule services; power down/shutdown, disconnection, transportation, installation, connection, power up/startup, testing, troubleshooting and remediation services for relocating applications, cabinets, racks, equipment, cables and cable management infrastructure required to connect/interconnect all equipment installed at the new NOC building 430 data center beginning at the demarcation points. The Contractor shall provide all labor, parts, tools, materials, support, supervision needed; and skills/expertise necessary to meet the requirements defined in this SOW.

Contractor will guarantee that all installed cabling, cabinets, racks, and components will meet or exceed the strict guidelines of the latest industry, DOD, and any Federal, State and Local codes and/or standards. The provisions of Standards, Codes, Laws, Ordinances, etc., shall be considered minimum requirements. In case of conflict between their published requirements, the

DLA Government Contracting Officer shall determine which is to be followed and that decision shall be binding. Specific requirements of the proposed design which exceed the published requirements, shall take precedence over them. Applicable Specifications include, but are not limited to: (See Appendix A).

2. Deliverable and Technical Specification

a. The new information technology infrastructure installation will offer sufficient flexibility to respond to new opportunities and changes in technology while maintaining consistency across the network ensured by establishing standards for all components. The Contractor shall provide all labor, materials, parts, tools, equipment and technical and support expertise required to successfully move all the existing IT equipment, services and operations at the Network

Operations Center (NOC) data center rooms located in Building 54 of the Defense Depot

Susquehanna, PA (DDSP) to the newly constructed DLA Distribution Center Headquarters data center rooms in Building 430 on the same military installation and resume successful operations.

b. All work may be completed in phases to minimize any disturbance to the 24 hour operations at the existing NOC. Continuity and technical support expertise is essential to ensure standard installation practices across the DLA network. In order to best identify, quantify and minimize any anticipated down time, the Contractor shall possess extensive experience with both new and legacy equipment associated with DLA’s existing IT infrastructure, telecommunications, SP4701-16-R-0074 Page 5 of 47 data and network equipment located in Building 54 of DDSP. Contractor shall provide all deliverables using Microsoft Office suite of products; except where noted otherwise.

c. Building 54 required tasks include planning, documentation, inventory, support, power down/shutdown, disconnection, removal, relocation/transportation services for all applicable

NIPR/SIPR IT server, storage, network and telecommunications equipment; equipment cabinets/racks/enclosures; supporting equipment and fixtures; any required cables/cable installations needed to connect/interconnect equipment to support NOC operations and any additional materials/components identified to be moved to Building 430. The Contractor will document and diagram all existing IT equipment, related cable connections and the interconnections for all servers and network equipment currently located in Building 54 before being relocated. This will include all hardware and software components, identification of the services/applications operating on each of them and the responsible points of contacts. The documentation and diagrams will be used to facilitate the relocation and support of the NOC IT equipment, services and operations in its new location in the DDC Headquarters building 430.

In addition, the Contractor will develop efficient and executable equipment migration and communication plans, provide weekly plan updates and support/facilitate required communication updates to DLA personnel involved with the relocation. A partial inventory list of Building 54 IT equipment, supporting equipment, cabinets and hardware is provided (See

Appendix B) for Contractor to verify and update after contract award. Contractor shall power down/shutdown, disconnect and move all applicable NIPR/SIPR IT server, storage, network and telecommunications equipment; equipment cabinets/racks/enclosures/cables as needed;

supporting equipment/fixtures and materials/components required to successfully relocate NOC services and operations to building 430.

d. Building 430 required tasks include planning, documentation, inventory, support, installation, connection, power up, testing, troubleshooting, problem remediation/resolution and integration services for all moved/existing NIPR/SIPR applications and associated servers, storage, network and telecommunications equipment; cabinets, racks, enclosures, cables, supporting equipment/fixtures and materials/components that are relocated, installed, operated and supported there. The Contractor will document, inventory and diagram all IT equipment, supporting equipment, cabinets, racks, infrastructure, cables, related cable connections and the interconnections for all servers, network equipment and IT components that they install in or move to Building 430 as part of the Contractor’s NOC relocation effort. Contractor will provide as needed documentation, inventory, connection, transportation, installation, power up, test, troubleshooting, problem remediation services for all moved and existing applications, cabinets, racks, equipment, cable management infrastructure (cables and cable installations needed to connect/interconnect all equipment) that they install at the new NOC data center beginning at the identified demarcation points.

e. Contractor shall provide all services necessary to plan, prepare, document, execute and support this relocation to include but not limited to: site inventory preparation, equipment planning, relocation, installation, configuration and data collection (hardware, software, applications, points of contact, cabinets, racks and new/existing cable builds/installations/placements/connections, etc.) services; required project planning, documentation, coordination and timeline/schedule services; shutdown, startup, test, remediation plans/procedures/support, documentation, communications and support for all IT equipment, SP4701-16-R-0074 Page 6 of 47 services, and operations that they relocate to and/or install in Building 430 as identified in this

SOW. The Contractor will prepare test plans and procedures to verify the successful operation of the equipment, systems and applications to ensure they meet with established technical, operational and performance requirements. The Contractor will prepare remediation plans and procedures to quickly identify and resolve problems (degraded performance, failure, etc.) related to the relocation/standup of equipment/infrastructure from building 54 and successful resumption of DLA IT NIPR/SIPR NOC Services and Operations in building 430.

f. At date(s)/time(s) approved by the Government technical lead or designee, the

Contractor will relocate all required equipment/cabinets/infrastructure in Building 54 to Building

430 that is needed to continue DLA IT NIPR/SIPR NOC Services and Operations. At the completion of this move, the Contractor will install, configure and power-on all Building 430 equipment and infrastructure required to resume NOC Services and Operations. The Contractor will assist the associated DLA Government and Contractor technical leads and designees with all applicable system, application and performance tests required to verify successful NIPR/SIPR

NOC Services and Operations. DLA site/application support personnel will be responsible for executing the Contractor’s test plans/procedures, validating application/system performance and defining post relocation acceptance criteria. The Contractor will assist the government in investigating and resolving all relocation related technical and operational problems. The

Contractor will work to correct all discrepancies and deficiencies discovered during pre/post installation/relocation testing. The Contractor will work with the Government to verify successful NOSC operations in Building 430. The Contractor will provide updated relocation application/system test reports as needed; and a final completed post relocation application/system test report and lessons learned report at closeout.

g. All Contractor installed infrastructure/components will be reviewed by the Contractor’s

BICSI (Building Industry Consulting Service International) RCDD (Registered Communications

Distribution Designer) for completeness and adherence to standards. Random checks by the

RCDD of all aspects of infrastructure installation will be performed on a recurring basis during the entire installation process. During the final inspection; prior to NOC relocation, the RCDD will develop a punch list of items which need correction in order to accomplish certification. The

RCDD Qualified Contractor will conduct a final walk-through with the DLA government representative for acceptance. The BICSI RCDD will certify the infrastructure in writing and with his seal within one week of receiving written customer acceptance of system installation.

h. The Contractor will provide an AutoCAD formatted drawing depicting the location of all relocated and new equipment, cables and components installed by the Contractor at the new

NOC location. In addition, all relocated and new equipment, cables and components will be identified by manufacturer, model number, part number, or serial number where applicable.

3. Period of Performance: The Period of Performance shall begin no later than 10 business days after award of the contract and completed within 180 days. This extended period of performance is to allow flexibility on the part of the Government to accommodate the DLA

NOC construction schedule as well as any phased cutover requirements stipulated in Section

2(b).

SP4701-16-R-0074 Page 7 of 47

4. Place of Performance:

DLA Distribution Susquehanna

New Cumberland, PA 17070-5077

New HQ Data Center: 430 A Avenue

Current Data Center: Building 54 Bay 2

M Avenue

5. Hours of Operation: Monday through Friday, except for Federal holidays or when the

Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Preliminary work operations can begin as early as 7:00 a.m. and end each day by 5:00 p .m.; however, the actual move will take place after normal duty hours and on weekends, as coordinated with the Technical Project Manager. The

Contractor shall at all times, maintain an adequate work force for the uninterrupted performance of all tasks when the Government facility is not closed for the above. If approved in advance by the COR, the Contractor may work additional hours, to include Saturday and

Sunday; as required to support the physical relocation/move and subsequent testing/ troubleshooting to minimize disruption to DLA NOC mission operations..

6. Federal Holidays. The Contractor is not required to provide services on the ten Federal holidays observed at DLA unless approved by the Technical Project Manager (TPM). The following holidays are observed:

New Year's Day (January 1)

Martin Luther King's Birthday (Third Monday in January)

President' Day (Third Monday in February)

Memorial Day (last Monday in May)

Independence Day (July 4)

Labor Day (first Monday in September)

Columbus Day (Second Monday in October)

Veteran's Day (November 11)

Thanksgiving Day (Fourth Thursday in November)

Christmas Day (December 25th)

When one of the above holidays falls on Sunday, the following Monday will be observed as a legal holiday. When the legal holiday falls on a Saturday, the preceding Friday is observed as the holiday.

7. Security Requirements:

SP4701-16-R-0074 Page 8 of 47

7.1 Due to the numerous variables associated with the period of performance of this project, the implementation schedule for this project may not allow for the normal processes required to undergo a Background Investigation. These variables include the construction schedule of the new NOC and unpredictable equipment manufacturers shipping dates which could result in a small window of opportunity to conduct the installation and relocation. Consequently, the

Contractor may be required to work without escort and be asked to respond within a 24 hour period from the time of notification. In order to utilize the precise scheduling required to eliminate any additional costs incurred by the Government due to a delay in implementation due to access to DDSP, existing NOC or new NOC; all key Contractor employees assigned to this project must possess at a minimum an active DoD Confidential Clearance and valid DoD issued

Common Access Card (CAC) or Defense Biometric Identification System (DBIDS)

Identification Card.

7.2 All information concerning security requirements may not include all the necessary details that will be required of the Contractor. The Contractor will be responsible for coordinating with the

TPM for these details prior to beginning work at the installation.

7.3

The Contractor shall comply with all DLA security requirements pursuant to DLA Regulation

5200.17. Contractor employees shall be required to meet all security and safety regulations pertinent to the work location. Within a reasonable time determined by the Government and the

Contractor following award of the contract, the COR will forward the provided information to the Office of Public Safety and Emergency Services. The Public Safety Office will conduct a

Local Criminal Check and will notify the COR as soon as possible whether the Contractor meets the appropriate criteria.

7.4 The Security requirements apply to the prime contractor and any subcontractors the prime contractor may employ during the course of this contract, as well as any temporary employees that may be hired by the contractor. The Government retains the right to request removal of contractor personnel whose actions, while assigned to this contract, are determined by the contracting officer to conflict with the interests of the Government. If such removal occurs, the contractor shall assign qualified personnel, with the required investigation, to any vacancy.

8. Motor Vehicle Operation:

The Contractor will comply with lawful order of Law Enforcement personnel. Motor vehicles shall have a valid state license and shall be registered with the Vehicle Registration, Office of

Public Safety and Emergency Services. State license and registration shall be maintained current during the time the vehicle is in use on the installation.

9. Standards and Conduct:

The Contractor shall not employ any person whose employment will violate the requirements of

DoD 5500.7-R, Joint Ethics Regulation. Contractor personnel visiting any Government facility in conjunction with this delivery order shall be subject to the Standards and Conduct applicable to Government employees.

SP4701-16-R-0074 Page 9 of 47

10. Travel:

Travel is not authorized.

11. Training:

The offeror is responsible for providing qualified contractors as specified and required by the

PWS and shall bear all cost for training of its personnel. The government will not incur cost for training of contracted personnel.

12. Delivery:

Delivery and installation shall begin no later than thirty (30) days from contract award.

TABLE 1:

Deliverable Format Due Date Distribution/Copies

Perform Project

Management Support.

Status Reports

Contractor-

Determined

Format

10 days after contract award;

updated as per each task order requirement

Standard Distribution*

POA&M – Data

Inventory, Planning, Schedule, Design, Move, Test Reports

As per Task

Order

15 days after award; updated as per each task order requirement

Standard Distribution*

Provide Key

Personnel List

Contractor-

15 days after contract award

Standard Distribution*

Perform Building 54

Discovery –

Inventory, Collection, Design, Layout

As per Task

Order

15 days after award; updated as per each task order requirement

Standard Distribution*

Perform Building 430

Setup – Design, Build, Inventory, Layout, Bill of Materials

Documents, BICSI

RCDD infrastructure punch list and

As per Task

Order

30 days after contract award;

updated as per each task order requirement

Standard Distribution*

SP4701-16-R-0074 Page 10 of 47 certification document with seal

Perform Building 54 to 430 Relocation –

Shutdown, Move, Install, Test, Remediation Plans

As per Task

Order

NLT than 30 days after notification by the Government

Standard Distribution*

Provide As Built

Documentation for

Completed Task

Orders – Test Plan

Results, Lessons

Learned, Site Design, Equipment

Descriptions

As per Task

Order

30 days after project completion

Standard Distribution*

Respond to Task

Order Requests

Contractor-

NLT than 10 days after notification by the Government

Standard Distribution*

*Standard Distribution: 1 copy of the transmittal letter without the deliverable to the

Contracting Officer; 1 copy of the transmittal letter with the deliverable to the COR and TPM

13. INVOICING.

The Contractor will invoice on an annual basis through the Department of Defense Wide Area

Workflow (WAWF) system. Invoices must be submitted through WAWF in accordance with

DFARS 252.232-7003. Refer to https://wawf.eb.mil for additional information.

Invoice Type: 2-in-1

Prime Contractor (Cage): TBD

Administered By: SP4701

Accepted By: SL4730

Payment Official: SL4701

Issued By: SP4701

13.1 Invoice Status.

The Contractor may check on the status of their invoice(s) by registering for MyInvoice at https://myinvoice.csd.disa.mil/ or contacting DLA at (800) 756-4571.

https://wawf.eb.mil/ https://myinvoice.csd.disa.mil/

SP4701-16-R-0074 Page 11 of 47

14. Minimum Qualifications and Requirements:

The prime contractor supporting this SOW Infrastructure and maintenance initiative shall document past experience in the installation and maintenance of telecommunications industry standards based cabling distribution systems and must be familiar with, and be able to reference current ANSI/TIA/EIA Standards.

The Prime Contractor must possess the necessary expertise to work without dependency on

Government IT support personnel. Unfamiliarity on the part of the contractor with the

Defense Depot Susquehanna, PA (DDSP) legacy equipment would require the assistance of Government personnel possibly extending the deployment schedule. The implementation schedule is aggressive and the unavailability of Government personnel to assist the contractor during the installation could create a work stoppage or downtime that could impact the project.

All cabling and associated infrastructure is to be installed by BICSI certified installers and

Technicians. All technicians shall be certified by the Building Industry Consulting Service

International (BICSI) as a minimum of Level II Installer. The onsite installation team lead will be a certified ITS Technician and a BICSI member in good standing and must be on-site for the duration of the project.

The contractor shall provide properly certified personnel to work on this contract.

The Contractor is required to provide effective and efficient administration of the project.

The Contractor will assign a Project Manager to act as a single point of responsibility for the project. The Project manager will have a proven ability to utilize the Principles and

Practices of Project Management.

The prime contractor shall be certified and capable of providing all the product warranties and services required in direct support of the requirements through the entire SOW to include all reseller agreements with manufacturers and /or distributors to support all the requirements in this SOW.

The contractor shall be solely responsible for ensuring that sufficient personnel are assigned to this contract and that all personnel are experienced and qualified to perform the services listed in this SOW.

The contractor shall be responsible for ensuring subcontractors satisfy the requirements set forth in the contract, to include safety and health requirements, and all others specified by local personnel.

The contractor shall include a stipulation in all subcontracts to require subcontractors to comply with applicable requirements throughout this SOW.

The contractor shall obtain authorization and all required documents before starting work.

The contractor physical documents shall be retained on site and made available for review by the assigned TPM.

The contractor shall identify and coordinate verbally with the TPM the need for any scheduled service outages.

The contractor shall follow established local procedures for scheduling and implementing scheduled outages in performance of the requirements set forth in this SOW, and in all cases, notification shall include the reason for the interruption, estimated duration, start and stop times, and the equipment, lines, and buildings affected.

The contractor shall cooperate, share and exchange routine or available technical and

SP4701-16-R-0074 Page 12 of 47 system equipment interface information with other offerors as designated by the TPM.

At the request of the assigned TPM, the contractor shall review program or project drawings and provide comments concerning communications requirements within ten working days from receipt.

The contractor shall participate in designated design review meetings as identified by the

TPM.

The Site Lead or PM shall attend local meetings or any other meetings as needed identified by the TPM.

Brief site visit/survey may be performed prior to the award of this contract.

The prime contractor shall provide for and maintain the capability to create, update or post changes to drawings, plant records or documents using Government provided paper drawings in AutoCAD format.

15.1 Personnel Requirements:

Each technician assigned to a technical or certified installer position on this contract must have a minimum of five (5) years of documented experience supporting IT infrastructure and operations and/or installation/maintenance of telecommunications industry standards based cabling distribution systems, and must be familiar with and be able to reference current ANSI/TIA/EIA Standards and BICSI cabling installation

Standards. (See Appendix A).

16. Basis of Award:

The basis for the award resulting from this RFP will be an assessment of the Minimum

Qualifications and Requirements in section 15. The Government will award to the responsible

Offeror whose proposal it finds to represent the best value.

17. Contracting Officers Representative (COR):

Name: Deborah Wyllie

Organization: Defense Logistics Agency (DLA) Information Operations

J613A IT Enterprise Contract Management Branch

Address: 8000 Jefferson Davis Highway

Richmond, VA 23297

Phone: 804-279-2006

E-mail: Deborah.Wyllie@dla.mil

18. Contracting Officers Technical Representative (COTR):

Name: David Minnich

J64C Technology Foundation Services

Address: 2001 Mission Drive

New Cumberland, PA 17070

Phone: 717-770-8692

E-mail: David.L.Minnich@dla.mil

SP4701-16-R-0074 Page 13 of 47

19. Technical Project Manager (TPM):

Name: James Bruff

J64C Technology Foundation Services

Address: 8725 John J. Kingman Road

Fort Belvoir, VA 22060

Phone: 703-767- 3141

E-mail: James.Bruff@dla.mil

20. Other Performance Requirements

20.1 Contractor Interfaces.

The Contractor may be required as part of the performance of this effort to work with other Contractors working for the Government. Such other Contractors shall not direct this Contractor in any manner. Also, this Contractor shall not direct the work of other

Contractors in any manner. Contract personnel will also interface with other support personnel.

20.2 Disclosure of Information. Information made available to the Contractor by the

Government for the performance or administration of this effort shall be used only for those purposes and shall not be used in any other way without the written agreement of the Contracting Officer. The Contractor agrees to assume responsibility for protecting the confidentiality of Government records, which are not public information. Each

Contractor or employee of the Contractor to whom information may be made available or disclosed shall be notified in writing by the Contractor that such information may be disclosed only for a purpose and to the extent authorized herein.

20.3 Payments for Unauthorized Work. No payments will be made for any unauthorized supplies and /or services or for any unauthorized changes to the work specified herein. This includes any services performed by the Contractor of their own volition or at the request of an individual other than a duly appointed Contracting Officer.

Only a duly appointed Contracting Officer is authorized to change the specifications, terms, and conditions under this effort.

21. Performance Metrics

21. 1 - Performance Measurements

The tasks the contractor shall perform are defined in Section 12. Additional information about the deliverables produced from the identified tasks is listed in Table 1. The standard set for all tasks is 100% Satisfactory Completion, and 100% COTR Inspection is the surveillance method which will be utilized. This information is detailed in Table 2 under deliverables. The performance measurements for all tasks will be pursuant to a performance measurement that ties performance goals and acceptable quality levels to an

SP4701-16-R-0074 Page 14 of 47 overall monthly Performance Rating of Good, Fair, Poor or Unacceptable. Performance measurement is further defined below.

21.2 - Performance Standards and Payments.

The performance will be rated each month by the COTR. These findings will be the basis for the amount paid for that month. The ratings, as described in the table below, will be based on the performance of the contractor on the timeliness and quality of the services provided using the rating scale for each criterion as shown below.

Performance measurement progress will be tracked based on the milestone event of the

Contractor receiving tasking from the COTR. Performance evaluation will be based on the complexity and completion of the tasking. The number of completed actions will be balanced against the quality of this output. All contractor produced documentation and procedures will comply with all major regulatory and process requirements and agency policies and procedures. Receipt and completion of tasking is tracked through email between the COTR and the Contractor team lead.

Below are the Performance Standards that will be used in evaluating performance on a monthly basis and in determining the amount of the payment owed to the contractor.

Performance standards and ratings are designed to determine if performance exceeds, meets, or does not meet a given metric and acceptable quality level. The performance will be rated each month by the COTR. These findings will be the basis for the amount paid for that month. Note: The application of these performance ratings or failure of the

Government to apply these performance ratings does not waive any of the Government’s rights to damages under this contract. The following overall ratings shall be used:

Good – Performance meets or exceeds contract requirements in terms of timeliness and quality. COTR recommends and the Contracting Officer will make a determination to pay the contract 100% of the invoice amount.

Fair – Performance meets contract requirements with either only minor performance issues or minor timeliness issues. The performance and/or timeliness issues do not adversely impact the mission of the Agency. Performance is satisfactory and has been timely. The COTR recommends and the Contracting Officer will make a determination to pay the contractor 95% of the invoice amount.

Poor – Performance narrowly meets contract requirements by at least one of the following:

bordering on unacceptability in terms of quality of performance, bordering on unacceptability in terms of timeliness, or potentially have an adverse impact on the mission of the Agency. The COTR recommends and the Contracting Officer will make a determination to pay the contractor 80% of the invoice amount.

SP4701-16-R-0074 Page 15 of 47

Unacceptable – Performance has been at a less than acceptable level in terms of timeliness or quality. Possible issues include, but are not limited to: missed milestones, low quality documents requiring multiple reviews and rewrites, significant or serious complaints submitted by the customers, documents that do not comply with acquisition or policy regulations, or one or more cure notices have been issued. Payment will be withheld pending resolution of cure notice(s). Termination for default or cause may result.

The performance will be rated each month by the COTR. These findings will be the basis for the amount paid for that month. The ratings, as described in the table above, will be based on the performance of the contractor on the timeliness and quality of the services provided using the rating scale for each criterion as shown below.

Timeliness

Good Meets or exceeds contract requirements in terms of timeliness of delivery.

Fair Minor timeliness issues that do not adversely impact the mission of the Agency.

Poor Timeliness issues that are not minor and/or borders on unacceptability. Adverse impact on the mission of the Agency is possible.

Unacceptable Contractor failed to meet the timeliness requirements. Possible issues include, but are not limited to; one or more deliverables not submitted on time or missed milestones. One or more cure notices may have been issued by the Contracting Officer.

Quality

Good Meets or exceeds contract requirements in terms of quality of work performed.

Fair Performance meets contract requirements with only minor issues and the issues do not adversely impact the mission of the Agency.

Poor Performance narrowly meets contract requirements and either borders on unacceptability in terms of quality, or adverse

SP4701-16-R-0074 Page 16 of 47 impact on the mission of the Agency is possible.

Unacceptable Quality of performance has been at a less than acceptable level. Possible issues include, but are not limited to: low quality documents requiring multiple reviews and rewrites, significant or serious complaints submitted by the customers, documents that did not comply with acquisition or policy regulations or one or more cure notices have been issued by the

Contracting Officer.

SP4701-16-R-0074 Page 17 of 47

Appendix A

TIA/EIA - Telecommunications Building Cabling Standards

TIA-526-7 Measurement of Optical Power Loss of Installed Single-Mode Fiber Cable

Plant – OFSTP-7 - (February 2002)

TIA-526-14-A Optical Power Loss Measurements of Installed Multimode Fiber Cable

Plant – OFSTP-14 - (August 1998)

TIA/EIA-568-B.1 Commercial Building Telecommunications Cabling Standard Part 1:

General Requirements – (May 2001)

TIA/EIA-568-B.1-1 Commercial Building Telecommunications Cabling Standard Part

1: General Requirements - Addendum 1 – Minimum 4-Pair UTP and ScTP Patch

Cable Bend Radius - (May 2001)

TIA/EIA-568-B.1-2 Commercial Building Telecommunications Cabling Standard Part

1: General Requirements Addendum 2 – Grounding and Bonding Requirements for

Screened Balanced Twisted-Pair Horizontal Cabling - (February 2003)

TIA/EIA-568-B.1-3 Commercial Building Telecommunications Cabling Standard Part

1: General Requirements Addendum 3 – Supportable Distances and Channel

Attenuation for Optical Fiber Applications by Fiber Type - (February 2003)

TIA/EIA-568-B.1-4 Commercial Building Telecommunications Cabling Standard Part

1: General Requirements Addendum 4 – Recognition of Category 6 and 850 nm Laser

Optimized 50/125 μm Multimode Optical Fiber Cabling - (February 2003)

TIA/EIA-568-B.1-5 Commercial Building Telecommunications Cabling Standard Part

1: General Requirements Addendum 5 – Telecommunications Cabling for

Telecommunications Enclosures – (March 2004)

TIA/EIA-568-B.1-7 Commercial Building Telecommunications Cabling Standard Part

1: General Requirements Addendum 7 - Guidelines for Maintaining Polarity Using

Array Connectors – (January 2006)

TIA/EIA-568-B.2 Commercial Building Telecommunications Cabling Standard Part 2:

Balanced Twisted-Pair Cabling Components - (December 2003)

SP4701-16-R-0074 Page 18 of 47

TIA/EIA-568-B.2-1 Commercial Building Telecommunications Cabling Standard Part

2: Balanced Twisted-Pair Cabling Components – Addendum 1 – Transmission

Performance Specifications for 4-Pair 100 ohm Category 6 Cabling - (June 2002)

TIA/EIA-568-B.2-2 Commercial Building Telecommunications Cabling Standard Part

2: Balanced Twisted-Pair Cabling Components – Addendum 2 – Revision of Sub-clauses - (December 2001)

TIA/EIA-568-B.2-3 Commercial Building Telecommunications Cabling Standard Part

2: Balanced Twisted-Pair Cabling Components – Addendum 3 – Additional

Considerations for Insertion Loss & Return Loss Pass/Fail Determination - (March

2002)

TIA/EIA-568-B.2-4 Commercial Building Telecommunications Cabling Standard Part

2: Balanced Twisted-Pair Cabling Components – Addendum 4 – Solderless

Connection Reliability Requirements for Copper Connecting Hardware - (June 2002)

TIA/EIA-568-B.2-5 Commercial Building Telecommunications Cabling Standard Part

2: Balanced Twisted-Pair Cabling Components – Addendum 5 – Corrections to

TIA/EIA-568-B.2 – (January 2003)

TIA/EIA-568-B.2-6 Commercial Building Telecommunications Cabling Standard Part

2: Balanced Twisted-Pair Cabling Components – Addendum 6 – Category 6 Related

Component Test Procedures – (December 2003)

TIA/EIA-568-B.2-11 Commercial Building Telecommunications Cabling Standard

Part 2: Balanced Twisted-Pair Cabling Components – Addendum 11 - Specification of

4-Pair UTP and SCTP Cabling – (December 2005)

TIA/EIA-568-3 Optical Fiber Cabling Components Standard - (April 2002)

TIA/EIA-568-3.1 Optical Fiber Cabling Components Standard – Addendum 1 –

Additional Transmission Performance Specifications for 50/125 μm Optical Fiber

Cables – (April 2002)

TIA-569-B Commercial Building Standard for Telecommunications Pathways and

Spaces (October 2004)

TIA-570-B Residential Telecommunications Infrastructure Standard - (April 2004)

TIA-598-C Optical Fiber Cable Color Coding - (January 2005)

TIA/EIA-606-A Administration Standard for Commercial Telecommunications

Infrastructure - (May 2002)

SP4701-16-R-0074 Page 19 of 47

J-STD-607-A Commercial Building Grounding (Earthing) and Bonding Requirements for Telecommunications - (October 2002)

TIA-758-A Customer-owned Outside Plant Telecommunications Infrastructure

Standard – August 2004

ANSI/TIA/EIA-942 Telecommunications Infrastructure Standard for Data Centers

TIA/EIA-455-B Standard Test Procedure for Fiber Optic Fibers, Cables, Transducers, Sensors, Connecting and Terminating Devices, and Other Fiber Optic Components

UFC_3_580_01 TELECOMMUNICATIONS BUILDING CABLING SYSTEMS

PLANNING AND DESIGNING

NFPA-70, NATIONAL ELECTRIC CODE (NEC 2005)

Public Law 104-113, SEC. 12. STANDARDS CONFORMITY

TIA-942 Telecommunications Infrastructure Standard for Data Centers

SP4701-16-R-0074 Page 20 of 47

Appendix B

Inventory Listing

Make Model

Great Lakes Cabinets/Enclosures Quantity = approximately 30/Model: GL780ES-3042

PANDUIT NETWORK PATCH PANEL

MISC POWER DISTRIBUTION UNIT MODEL 7219

PANDUIT NETWORK PATCH PANEL

CISCO Unknown

SYMANTEC NETBACKUP 5230

CISCO 3900 SERIES

INFOBLOX TRINZIC 1400

INFOBLOX TRINZIC 1400

INFOBLOX TRINZIC 1400

INFOBLOX TRINZIC 1400

INFOBLOX TRINZIC 1400

DELL POWEREDGE R910

MCAFEE NETWORK SECURITY PLATFORM M-2750

DELL POWERVAULT M01200

DELL POWEREDGE R710

DELL POWEREDGE R410

DELL POWEREDGE R410

HP PROLIANT DL360 G6

CISCO CATALYST 2960 X-SERIES

APC SWITCHED RACK PDU

SP4701-16-R-0074 Page 21 of 47

MRV 4000T SERIES

CHECKPOINT 4200 SERIES

CISCO CATALYST 2960 G-SERIES

CISCO 7200 SERIES VXR

CISCO CATALYST 2960 S-SERIES POE+

MCAFEE NETWORK SECURITY PLATFORM M-2750

PANDUIT NETWORK PATCH PANEL

GENERAL DYNAMICS TACLANE-MICRO KG-175G

GENERAL DYNAMICS TACLANE-MICRO KG-175G

JUICE GOOSE Power DISTRIBUTION UNIT

SAFENET MYKOTRONX KIV-7M

SAFENET MYKOTRONX KIV-7M

PANDUIT NETWORK PATCH PANEL

MISC MISC FIBER OPTIC PATCH PANEL

Dell PowerEdge 2650

Dell PowerEdge 2950

Dell PowerEdge 2950

EMC DD7200

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

SP4701-16-R-0074 Page 22 of 47

EMC VNX SAN Storage

EMC VNX SAN Storage

Enterasys C5G124-24P2

Enterasys S-4 Chassis

Enterasys SG1201-0848-F6

Enterasys SG1201-0848-F6

Enterasys SG1201-0848-F6

Enterasys C3G124-24

Riverbed 8500

Riverbed 8500

Riverbed 8500

Enterasys C3G124-24

Enterasys C3G124-24

Firemon SPX-610ES

Dell PowerEdge R710

Dell PowerEdge R710

HP RP3440

HP RP3440

Checkpoint IP565

Unknown Cable Management

Enterasys C3G124-24

Unknown Cable Management

SP4701-16-R-0074 Page 23 of 47

Corning Cable System Lanscape

Panduit Patch Panel (24 ports)

HP Proliant DL380 Gen8

HP Proliant DL380 Gen8

Dell PowerEdge 2950

Dell PowerEdge 2950

Cisco Catalyst 4506-E

CheckPoint NGX R65

EMC DD7200

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

Dell PowerEdge R710

Dell PowerEdge R710

PowerEdge 2850

PowerEdge 2850

SP4701-16-R-0074 Page 24 of 47

Checkpoint Unknown

Gateway Monitor 19 nGenius Infinistrem

Cisco 5508 Wireless

Cisco 3300 Mobility Services Engine

Cisco Prime Network Central System

Cisco Prime Network Central System

Cisco 5508 Wireless

Cisco 5508 Wireless

Enterasys C3G124-24

Dell PowerEdge R905

Dell PowerEdge R905

Dell PowerEdge R710

Dell PowerEdge R905

Panduit Patch Panel (48 ports)

Enterasys C5G124-48P2

Enterasys C5G124-48P2

Enterasys C5G124-48P2

Enterasys C5G124-48P2

Unknown Cable Management

Enterasys C3G124-24

Panduit Patch Panel (24 ports)

SP4701-16-R-0074 Page 25 of 47

Dell PowerEdge R910

Dell PowerEdge R910

CheckPoint NGX R65

EMC 5600

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

APC Power Stack

Unknown Monitor

Unknown Cable Management

Panduit Patch Panel (48 ports)

Enterasys C3G124-24

Enterasys C5G124-48P2

Panduit Patch Panel (48 ports)

Panduit Patch Panel (48 ports)

SP4701-16-R-0074 Page 26 of 47

Enterasys C5G124-48P2

Panduit Patch Panel (48 ports)

Unknown Cable Management

Panduit Patch Panel (48 ports)

Enterasys C3G124-24

Enterasys C5G124-48P2

Panduit Patch Panel (48 ports)

Unknown Cable Management

Dell PowerEdge R905

Dell PowerEdge R905

Dell PowerEdge R710

Dell PowerEdge R905

Enterasys C5G142-48P2

Enterasys C5G142-48P2

Unknown Cable Management

Unknown Cable Management

Panduit Patch Panel (24 ports)

EMC WS-120

EMC CX4-480

EMC VNX SAN Storage

EMC VNX SAN Storage

SP4701-16-R-0074 Page 27 of 47

EMC VNX SAN Storage

Unknown Revover Point

Unknown Revover Point

EMC DS-300B

EMC DS-300B

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

Corning Cable System Lanscape

Cisco Catalyst 2960-S Series PoE+

Brocade 1CX 6610-48T

Enterasys C3G124-24

Panduit Patch Panel (24 ports)

Enterasys D2G-12P

MRV 4000T

SP4701-16-R-0074 Page 28 of 47

Panduit Patch Panel (48 ports)

Enterasys C5G124-48P2

Panduit Patch Panel (48 ports)

Panduit Patch Panel (48 ports)

Panduit Patch Panel (48 ports)

Enterasys C5G124-48P2

Enterasys C5G124-48P2

Panduit Patch Panel (24 ports)

Sun T5240

Sun T5240

Sun T5240

Sun T5240

Sun T5240

CheckPoint NGX R65

Cisco C3750G-24TS

IBM IPS GX4004

NetApp DS4243

NetApp DS4244

NetApp DS4245

NetApp DS4246

NetApp FAS3140

APC Smart UPS 1400

Enterasys S-4 Chassis

SP4701-16-R-0074 Page 29 of 47

Enterasys SG1201-0848-F6

Enterasys SG1201-0848-F6

Enterasys SG1201-0848-F6

Linksys SLM224P

Enterasys VH-8TX1MF

Enterasys D2G124-12P

FLEXCAP Unknown

Unknown Cable Management

Unknown Cable Management

Enterasys C3G124-24

Unknown Cable Management

Enterasys C5G124-48P2

Corning Cable System Lanscape

Dell Keyboard

Panduit Patch Panel (24 ports)

Panduit Patch Panel (24 ports)

Raritan KX2-832

Raritan KX2-832

Panduit Patch Panel (24 ports)

Panduit Patch Panel (24 ports)

Corning Cable System Lanscape

HP Proliant DL380 Gen8

HP Proliant DL380 Gen8

SP4701-16-R-0074 Page 30 of 47

HP Proliant DL380 Gen8

HP Proliant DL380 Gen8

Dell PowerEdge R910

Dell PowerEdge R910

Cisco Catalyst 4506-E

Dell Latittude E6510

Dell ArcSight 7200

Dell ArcSight 7200

MRV 4000T

MRV 4000T

APC Smart UPS 1400

Enterasys C3G124-24

Cisco Catalyst 3750 Series

APC Power Stack

Panduit OPTICOM

Panduit Patch Panel

Panduit Patch Panel

Unknown Cable Management

HP Proliant DL380 Gen5

HP Proliant DL360 Gen7

HP Proliant D380 Gen8

SP4701-16-R-0074 Page 31 of 47

Dell KVM Switch

HP D2D

APC Smart UPS 1400

Enterasys C5G124-48P2

Leviton Patch Panel (48 ports)

Enterasys C5G124-48P2

Enterasys C3G124-24

Leviton Patch Panel (48 ports)

Enterasys C5G124-48P2

Leviton Patch Panel (48 ports)

Leviton Patch Panel (48 ports)

Corning Fiber Cable

Corning Fiber Cable

Dell PowerEdge R810

Dell PowerEdge 2950

Dell PowerEdge 2950

Dell Monitor

Cisco C3750G-24TS

NetScout nGenius Infinistream 6900

NetScout nGenius Infinistream 6900

NetScout nGenius Infinistream 6900

NetScout nGenius Infinistream 6900

SP4701-16-R-0074 Page 32 of 47

NetScout nGenius Infinistream 4500

NetScout nGenius Infinistream 4500

NetScout nGenius Infinistream 1900D

NetScout nGenius Infinistream 1900D

Enterasys C5125-24P2

Cisco C3750G-24TS

NetOptics Port Aggregator

Enterasys C5G124-48P2

Leviton Patch Panel (48 ports)

Enterasys C5G124-48P2

Leviton Patch Panel (48 ports)

Leviton Patch Panel (48 ports)

Unknown Cable Management

Enterasys DS-6510B

Unknown Cable Management

Enterasys DS-6510B

Unknown Cable Management

Enterasys DS-5300B

Corning Cable System Lanscape

Enterasys DS-5300B

Corning Cable System Lanscape

Corning Cable System Lanscape

Cisco C3KX-WM-10G

SP4701-16-R-0074 Page 33 of 47

Citrix Netscaler MPX FIPS 9700

IBM IPS GX7412

Enterasys/NetSight SNS-NSS-A

Enterasys/NetSight SNS-NSS-A

Dell PowerEdge Rack Console 15FP

NetScout Unknown

NetScout Unknown

CheckPoint Unknown

CheckPoint Unknown

Cisco C3KX-WM-10G

Cisco C3KX-WM-10G

Dell PowerEdge 2950

Dell PowerEdge R710

Dell PowerEdge R710

Dell PowerEdge R710

Dell PowerEdge R710

HP Proliant DL380 Gen8

HP Proliant DL380 Gen8

Dell PowerEdge R710

Unknown C5G124-48P2

Panduit Patch Panel (24 ports)

Cisco UCS C220 M4

Cisco UCS C220 M3

Dell PowerEdge R610

SP4701-16-R-0074 Page 34 of 47

Cisco UCS C220 M3

Infoblox 2000-A

Infoblox 2000-A

Cisco ASR 1006

Cisco C2960-24PS-L

Cisco C2960-24PS-L

Nokia IP390

Nokia IP391

Gigamon Gigavue 420

Infoblox 2000-A

Tanberg VCS

Cisco C2960-24PS-L

Unknown Cable Management

MRV 4000T

APC Switched Rack PDU

Netscout nGenius Infinistream 6900

Dell PowerEdge 2950

Dell PowerEdge R710

HP Proliant DL380

Dell PowerEdge R810

Citrix Netscaler MPX FIPS 9700

Citrix Netscaler MPX FIPS 9700

MAGMA Unknown

SP4701-16-R-0074 Page 35 of 47

HP 9000 rp4440

HP 9000 rp4440

HP 9000 rp4440

HP 9000 rp4440

HP 9000 rp3440

HP 9000 rp3440

HP Storageworks Tape Library

Enterasys C3G124-24

Unknown Cable Management

Panduit Patch Panel (24 ports)

Corning Cable System Lanscape

Dell PowerEdge R815

Dell PowerEdge R815

Dell PowerEdge M910

Dell PowerEdge M910

Dell PowerEdge M910

Dell PowerEdge M910

Dell PowerEdge M910

Dell PowerEdge M1000e

Enterasys C3G124-24

SP4701-16-R-0074 Page 36 of 47

EMC VNX SAN Storage

EMC VNX SAN Storage

EMC VNX SAN Storage

(vii) Period of Performance (POP): Six Months From Date of Award

(vii) The FAR provision, 52.212-1, Instructions to Offerors – Commercial, applies to this acquisition and the following addenda are added to this provision:

1. Addendum to 52.212-1(c) Period for acceptance of offers.

Period of acceptance is 30 days.

2. Addendum to 52.212-1(e) Multiple offers.

Alternative commercial items may not be considered for award on this instant acquisition, however, may be utilized for market research on future requirements.

3. Addendum to 52.212-1(h) Multiple awards.

The Government intends to make one award.

The Government may make more than one award.

Offers may be submitted for quantities less than those specified.

4. Addendum to 52.212-1(j) Data Universal Numbering System (DUNS) Number

The requirement to provide a DUNS number with the offer applies at all dollar values if the offeror is required to register in the Central Contractor Registration (CCR) Database in accordance with DFARS clause 252.204-7004.

6. FAR 52.252-2

FAR, DFARS, and DLAD: http://farsite.hill.af.mil/

FAR 52.214-34 Submission of Offers in the English Language (APR 1991)

FAR 52.214-35 Submission of Offers in U.S. Currency (APR 1991)

DFARS 252.227-7015 Technical Data – Commercial Items (DEC 2011)

7. Add the following paragraph (m) to FAR 52.212-1:

(1) Proposal Organization:

http://farsite.hill.af.mil/

SP4701-16-R-0074 Page 37 of 47

a. This RFP will be…

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