Attachment_02_-_APLS.pdf

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Attachment 02 Acceptable Performance Levels

An Acceptable Performance Level (APL) is the minimum performance of each requirement before the Government considers performance unsatisfactory. Specification of an acceptable performance level does not allow the contractor to knowingly provide defective service; it is recognition of the fact that defective performance may sometimes occur unintentionally. As long as the performance percentage does not fall below the specified acceptable performance level, the Government will not deduct for poor performance. However, the contractor shall be required to re-perform or correct the defective service or product at no additional cost to the Government.

The surveillance method shall be feedback from COR, customer feedback, and tracking of final disposal/recycling submittals. All negative and positive actions/performance shall be the basis for monetary disincentives and/or past performance annotations.

Performance incentives for the contractor shall include but are not necessarily limited to, favorable impact on future awards of the same requirement and future awards of similar requirements by DLA Disposition Services as well as other Government and non- Government entities that may review performance of this contract.

DELIVERABLE PHASE STANDARD TIME FRAME PARAGRAPH

ACCEPTABLE

PERFORMANCE

LEVEL (APL)

DISINCENTIVE

FOR FAILED

APL

METHOD OF

SURVEILLANCE

Removal Removal within designated time frame 250 days after award

4.0 100% 0.5% of the total contract value per day for every day exceeding the period of performance.

COR /

Government Representative