Attachment_6_-_Acceptable_Performance_Levels.pdf

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Hazardous Waste Services - Belgium, Netherlands, and Bremerhaven, Germany
Solicitation number
SP4520-15-R-0003
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Attachment 6 - Acceptable Performance Levels

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Solicitation No. SP4520-15-R-0003 Attachment 6

A B C D E F G H Deliverable Phase Standard Time Frame Clause Acceptable

Performance Level

Reduction for Failure

Method of Surveillance

1 Compliant Removal

Pre- Removal

Submittal of shipping documentation

1-5 days depending on removal time

PWS

3.3.2

No more than 5 returnable submittals during a 12 month period of time

A disincentive fee of 3% shall be applied to each task order returned for corrections after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed criteria in column F.

Collection Summary Reports.

Customer and COR input.

1.1 Pre-

Removal

Notification 1-5 days… PWS 3.4.1, 3.4.5

No more than 5 late notifications during a twelve month period of time

A disincentive fee of 3% shall be applied to each task order with late notification after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed criteria in Column F.

Collection Summary Reports.

Customer and COR input.

Deliverable Phase Standard Time Frame Clause Acceptable

Performance Level

Reduction for Failure

Method of Surveillance

1.2 Removal Safe, compliant, timely removal and transportation

1-25 days as required per task order

Clause ‘Period of Perform ance’

No more than 5 late removals during a twelve month period of time

A disincentive fee of 3% shall be applied to each late task order after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed criteria in Column F.

Collection Summary Reports.

Customer and COR input.

1.3 Post-

Removal

Compliant transportation, interim storage and shipment to initial qualified

TSDF

Return of manifest or shipping documentation

IAW 40 CFR

262.42, state equivalent and copy to DRMO within the contract period.

PWS

5.1.1, 5.1.2

No more than 5 non-compliant transportation or storage and ultimate shipment to an initial TSDF during a twelve month period of time

A disincentive fee of 10% shall be applied to each non-compliant transportation or storage and shipment to an initial TSDF storage task order after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed the criteria in Column F.

Collection Summary Reports.

Customer

Deliverable Phase Standard Time Frame Clause Acceptable

Performance Level

Reduction for Failure

Method of Surveillance

1.4 Post-

Removal

Timely delivery to qualified TSDF

Return manifest timely to eliminate potential exception report.

PWS

5.1.1, 5.1.2

No more than two (2) exceptions reports received per generator during a 12 month period of time

A disincentive fee of 10% shall be applied to each task order with a late return manifest after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed the criteria in Column F.

Collection Summary Reports.

Customer

2 Compliant Disposal and/or Recycling

Disposal (or recycling)

On time, proper disposal or recycling IAW hazardous waste regulations and contract requirement

225 days for disposal of all items

Clause ‘Period of Perform ance’

No more than 3 late disposals during a 12 month period of time

A disincentive fee of 10% shall be applied to each line item disposed of late after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed the criteria in Column F.

CO review, tracking and

DSS

Deliverable Phase Standard Time Frame Clause Acceptable

Performance Level

Reduction for Failure

Method of Surveillance

3. Compliant Special Services

Delivery of expedited removal or performance service

Timely, compliance, accurate service(s)

As stated in contract for service specified

Clause ‘Period of Perform ance’

No more than 5 late performances during a 12 month period of time

A disincentive fee of 5% shall be applied to each line item not picked up in a timely manner after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed the criteria in Column F.

Customer, COR and CO review and input

3.1 Waste

analysis (6400 Series

CLINS)

Accurate and timely provision

As stated in contract for service specified

Clause ‘Period of Perform ance’

No more than 5 late or inaccurate analysis during a 12 month period of time

A disincentive fee of 3% shall be applied to each late line item for analysis being performed on after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed the criteria in Column F.

Customer, COR and CO input

Deliverable Phase Standard Time Frame Clause Acceptable

Performance Level

Reduction for Failure

Method of Surveillance

3.2 Delivery of

certificates of disposal and/or recycling.

Timely provision As stated in contract for service specified

PWS

6.1.1

No more than 5 late certificates during a 12 month period of time

A disincentive fee of 3% shall be applied to each line item with a late certificate after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed the criteria in Column F.

Customer, COR and CO review and input

3.3 Spill

Response Services

Timely and accurate reporting

As stated in contract for service specified

PWS

4.1

No untimely responses

A disincentive fee of 10% shall be applied on all spill response line items which are untimely or inaccurate

Customer, COR and CO review and input

3.4 Compressed

Gas Cylinder Related Special Services (Not Applicable)

Timely reporting As stated in contract for service specified

No more than 5 untimely reports during a 12 month period

A disincentive fee of 5% shall be applied on all line items related to the reporting requirement after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed the criteria in Column F.

Customer, COR and CO review and input

Deliverable Phase Standard Time Frame Clause Acceptable

Performance Level

Reduction for Failure

Method of Surveillance

3.5 Provision of

Storage Containers

Timely placement, removal, replacement

As stated in contract for service specified

PWS

7.3

No more than 5 untimely placement of storage containers during a twelve month period of time

A disincentive fee of 5% shall be applied for line item related to placement and removal of storage containers after the contractor exceeds the criteria stated in Column F until such time as performance again does not exceed the criteria in Column F.

Customer, COR and CO review and input

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