Kuwait Custodial Contract_QA Customer Complaint_Attachment 3.docx

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Custodial Services- Camp Arifjan, Kuwait
Solicitation number
SP4510-20-Q-1001
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ATTACHMENT 3

QUALITY ASSURANCE MONITORING FORM – CUSTOMER COMPLAINT INVESTIGATION SERVICE or STANDARD:

SURVEY PERIOD: ___________________ DATE/TIME COMPLAINT RECEIVED: _____________ ________ AM / PM

SOURCE OF COMPLAINT:

_______________________________ (NAME)

_______________________________ (ORGANIZATION)

_______________________________ (PHONE NUMBER)

_______________________________ (EMAIL ADDRESS)

NATURE OF COMPLAINT:

RESULTS OF COMPLAINT/INVESTIGATION:

DATE/TIME SERVICE PROVIDER INFORMED OF COMPLAINT: _____________ _________ AM / PM CORRECTIVE ACTION TAKEN BY SERVICE PROVIDER: ___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ RECEIVED AND VALIDATED BY _______________________________________________________________________ PREPARED BY: ___________________________________ DATE: ______________________

File details come from the government source that posted it. Updated .