Attachment_2_APL.docx

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Attached to
DLA Disposition Services Afghanistan MHE repair and maintenance
Solicitation number
SP4510-16-R-0002
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Attachment 2

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Attachment 2

ATTACHMENT

Acceptable Performance Levels

DELIVERABLE

STANDARD

MEASUREMENT

UNIVERSE

PARAGRAPH

ACCEPTABLE

PERFORMANCE

LEVEL

METHOD OF

SURVEILLANCE

REDUCTION

FOR FAILED

APL

Timely and Complete Preventive Maintenance
Preventive Maintenance of All Items on Attachment 1
Completion within 15 calendar days
4.7
No more than 3 items maintained late . Failure to meet APL allowed once during entire contract performance, including options
COR
5 – 100% consideration of the value of maintenance and past performance annotated.
Unscheduled Maintenance and Repairs
MHE Operational in Timely Manner
Completion within 72 hours after notification
4.14
No more than 3 items requiring maintenance or repair exceeding the timeframe per period of performance. Failure to meet APL allowed once per contract annual period of performance.
COR
5 – 100% consideration of the value of the unscheduled maintenance or repairs and past performance annotated.

Ordering of parts and tracking orders

Place order and track delivery of order

Timeliness of order deliveries.

7.0 No more than 40 late call order part deliveries per contract period.

COR

5 – 100% consideration of the value of the orders placed and tracked. Past performance annotated.

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