APLs for RFI Part - 2.xlsx

XLSX spreadsheet 27 KB Posted Jan 22, 2026

Attached to: Chemical Management Services (CMS)/ Third Party Logistics Services (3PL) for Fleet Readiness Centers (FRCE, FRCSE, FRCSW, and FRCMA)
Solicitation number: SP330026SS5001
Issued by: Department of Defense

About this file

Written by GovTribe AI · Jan 22, 2026

This file is a spreadsheet containing Acceptable Performance Levels (APLs) for a Chemical Management Services (CMS) and Third Party Logistics (3PL) contract supporting four Fleet Readiness Centers (FRCE, FRCSE, FRCSW, and FRCMA). The APLs are organized by performance category and significance level (Critical, Major, Minor) and define measurable performance standards across program management, inventory management, and site-specific operations. Critical performance metrics include cost control tracking, inventory availability rates (92-95% depending on performance period), Never Out material availability (>98.5%), and procurement timelines for hazardous materials (5-10 business days). Major performance requirements encompass environmental and safety compliance (zero notices of violation monthly, no more than two deficiencies monthly, corrective actions within 5 business days), quality management system maintenance, monthly inventory reporting, and invoice submission within seven business days of month-end with no more than two missed due dates per performance period.

Site-specific APLs vary by location: FRCE includes paint kit building; FRCSE addresses point-of-use locker management and dispensing operations with twice-weekly deliveries to Cecil Field and Mayport; FRCSW requires Issue Center staffing 100% of the time, safety data sheet management with >97% accuracy, hazardous material dispensing and labeling, and shipment packaging to field teams within two business days; and FRCMA focuses on hazardous material receipt validation and point-of-use locker management. The spreadsheet includes multiple versions reflecting requirements for different facilities under the same contract structure, with performance measurement periods ranging from monthly to quarterly to annually, and allowances for deficiencies or errors specified for each metric to establish acceptable performance thresholds.

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Other files

File	Type	Posted
RFI 2 - incentives.docx	DOCX document	Jan 22, 2026
Attachment 1 - Vendor Information Form.pdf	PDF	Nov 12, 2025
FRCE - Never Out List - New Contract.xlsx	XLSX spreadsheet	Nov 12, 2025
FRC - Recompete PWS 11.5.25 (RFI).docx	DOCX document	Nov 12, 2025
FRCE Order History_2 years 9.30.25.xlsx	XLSX spreadsheet	Nov 12, 2025
FRCSE HMMS Order History - Jan23 - Sept25.xlsx	XLSX spreadsheet	Nov 12, 2025
FRCSE - Never Out List - New Contract.xlsx	XLSX spreadsheet	Nov 12, 2025
FRCSW Order History 2023-2025.xlsx	XLSX spreadsheet	Nov 12, 2025
FRCSW - Never Out List - New Contract.xlsx	XLSX spreadsheet	Nov 12, 2025
RFI SP330026SS5001.docx	DOCX document	Nov 12, 2025

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FRCE

APL ID#	Significance	Category	PWS Ref	Activitiy	Contract Requirement	Performance Standards/APLs
1	Critical	Program Management	5.1.2	Cost Control Business Practices	Prepare and submit Limitation of Costs notification to the KO if necessary.	a) Contract costs are tracked and communicated within the estimates cited in the TO.

b) Limitation of Costs Notifications are submitted to the KO IAW FAR 52.232.20.

2 Major Program Management 5.1.3.2 Environmental Compliance Comply with Federal, State, DLA, and Command regulations. Respond to internal or external audits, inspections, and regulatory assessments. Deficiencies may be documented during FRC Environmental, Federal, State and local inspections. a) No more than two (2) deficiencies discovered during FRC Environmental, Command, Federal, State, or local inspections during a one month period.

3	Major	Program Management	5.1.3.2	Environmental Compliance	Comply with Federal, State, DLA, and Command regulations. Respond to internal or external audits, inspections, and regulatory assessments. Deficiencies may be documented during FRC Environmental, Federal, State and local inspections.	b) Zero Notices of Violation (NOV) per month.
4	Major	Program Management	5.1.3.2	Environmental Compliance	Comply with Federal, State, DLA, and Command regulations. Respond to internal or external audits, inspections, and regulatory assessments. Deficiencies may be documented during FRC Environmental, Federal, State and local inspections.	c) Corrective Action Plans (CAP) are prepared and submitted in response to inspection deficiencies NLT the Government’s due date 100% of the time.
5	Major	Program Management	5.1.3.2	Environmental Compliance	Comply with Federal, State, DLA, and Command regulations. Respond to internal or external audits, inspections, and regulatory assessments. Deficiencies may be documented during FRC Environmental, Federal, State and local inspections.	d) 100% of noted deficiencies are corrected within 5 business days of the CAP acceptance by KO or designee.
6	Major	Program Management	5.1.3.3	Safety Compliance	Work is performed in full compliance with all Federal, State, and local safety and health regulations. Mishaps are reported to the KO or designee within one hour of occurrence. Prepare and submit DLA 1591.	a) No more than two (2) safety deficiencies discovered per month.

b) Mishaps are reported to the COR and TPOC within one hour of occurrence 100% of the time.

c) DLA 1591 Mishap Report is prepared and submitted to the COR and TPOC NLT two (2) business days of the mishap 100% of the time.

7 Minor Program Management 5.1.3.3 Safety Compliance Prepare and submit OSHA 300A Summary of Work-Related Injuries and Illnesses (CDRL A0224) a) OSHA 300A is submitted NLT 10 calendar days after the end of the quarter.

b) OSHA 300A is completed with no more than 3 errors.

8 Major Program Management 5.1.3 Plans and Programs Prepare and submit complete and accurate plans and reports IAW the due dates identified in all required CDRLs (TE 1.2 Deliverables). Deliverables shall be specific to the requirements in this contract and shall not be a reiteration of the PWS requirements. Using plans, reports, and SOPs from other contracts will be not accepted as meeting contract requirements. a) Reports and plans are submitted IAW the dues dates established in the CDRLs with no more than 3 missed due dates per month.

b) No more than 3 instances of plans or reports being returned for rework per month.

9	Major	Program Management	5.1.3.5	Quality Management System	Provide and maintain a Quality Management System (QMS) Program covering the services under this contract. Contactor maintains accurate documentation of quality inspections and surveillance conducted throughout the execution of the contract.	Quality inspection and reports are provided to the TPOC and COR on-time monthly 100% of the time.
10	Major	Program Management	5.1.3.5	Quality Management System	Prepare and submit a complete and accurate QMS Plan (CDRL A023).	QMS Plan is submitted to the KO or designee NLT the due date in CDRL A023 100% of the time to include updating after the start of each TO POP.
11	Critical	Inventory Management	5.2	Inventory Management	Establish inventory levels that are inclusive of reasonable operating levels, safety levels, and reorder points and are based on order ship time (OST) to avoid zero balances and work stoppages.	a) Inventory Availability Rate (IAR) – 1st 8 months of Full Performance – sustained at >92% calculated as the percentage of new orders received in the month where HM is on hand to immediately fill the order for the entire quantity ordered (first pass).

b) IAR – 1st 6 months of the 2nd TO performance period – sustained at >94% calculated as the percentage of new orders received in the month where HM is on hand to immediately fill the order for the entire quantity ordered (first pass).

c) IAR – 2nd 6 months of the 2nd TO performance period – sustained at >95% calculated as the percentage of new orders received in the month where HM is on hand to immediately fill the order for the entire quantity ordered (first pass).

d) IAR for performance period 3- 5 - sustained at >95% calculated as the percentage of new orders received in the month where HM is on hand to immediately fill the order in the quantity ordered (first pass). See paragraph A. above.

12	Major	Inventory Management	5.2	Inventory Management	Provide the inventory levels monthly during the first six months of full performance and quarterly thereafter IAW CDRL A027.	No more than two (2) missed due dates within one (1) TO POP.
13	Critical	Inventory Management	5.2	Inventory Management	Sufficient inventory (stock) is on hand to meet the customer’s requirement to avoid work stoppages. Maintain inventory levels and physical on hand balances in sufficient quantities to avoid work stoppages.	No more than one work stoppage during the month for Stocked Items caused by the contractor. See paragraph 5.2C above.
14	Major	Inventory Management	5.2	Inventory Management	Inventory replenishment actions are executed at least weekly to maintain a continual flow of HM from the suppliers to the centralized facility. Reported on CDRL A036	a) No more than 5 instances during the month where replenishment actions were not put on PO on time.
15	Major	Inventory Management	5.2	Inventory Management	Inventory replenishment actions are executed at least weekly to maintain a continual flow of HM from the suppliers to the centralized facility. Reported on CDRL A036	b) No more than 5% of the recurring inventory lines are reported zero balance during the month.
16	Critical	Inventory Management	5.2	Inventory Management	HM identified by NSN/LSNs on the Never Out List shall be physically available on site within 3PL to fill customer orders .	Never Out Availability Rate (IAR) >98.5% for Never Out Material calculated as the percentage of new orders for Never Out lines received in the month where HM is on hand to immediately fill the order for the quantity ordered (first pass) or on purchase order.
17	Critical	Inventory Management	5.2.5	Procurement of HM	Place procurement actions for non-recurring demand (DTO) HM (within 1 year of procurement history) within five (5) business days from receipt of customer order in HMMS	HMMS orders for non-recurring demand HM (with procurement history) are placed on PO within 5 business days 97% of the time.
18	Critical	Inventory Management	5.2.5	Procurement of HM	Place procurement actions for non-recurring demand (DTO) HM (without procurement history) within ten (10) business days from receipt of customer order in HMMS.	HMMS orders without procurement history are placed on PO within 10 business days 97% of the time.
19	Critical	Inventory Management	5.2.5	Procurement of HM	Replenishment orders for Never Out Lines are placed within 5 business days of going below the Authorized Quantity. Reported on CDRL A036.	Never Out replenishment orders are placed within 5 business days 100% of the time.
20	Minor	Inventory Management	5.2.5	Procurement of HM	Perform follow-ups with the suppliers and maintain valid and current shipping, and estimated delivery dates in HMMS. Update HMMS initially within 3 business days of PO award and a minimum of every 7 business days thereafter.	No more than 5% of the total open orders in HMMS have past or unreasonable Estimated Delivery Dates during the month or the order has not been reviewed and updated within the past 7 business days.
21	Minor	Inventory Management	5.2.5	Procurement of HM	Respond to customer inquiries for information, order status, and delivery status.	a) Requests for information, order status, and delivery status, and request for expedites are acknowledged by the contractor within 1 hour of receipt of inquiry.
22	Minor	Inventory Management	5.2.5	Procurement of HM	Respond to customer inquiries for information, order status, and delivery status.	b) Expedited order or critical items status, delivery status, and/or expedite status are provided every day until a confirmed response is received 100% of the time.
23	Major	Inventory Management	5.2.6	Reimbursement for HM Costs	Invoice CDRLs are submitted to the COR for review and acceptance no later than the seventh (7th) business day of each month. The COR will provide acceptance after all discrepancies are resolved and the Contractor shall submit the invoice, CDRLs, and required supporting documentation to WAWF.	a) No more than two (2) missed due dates within one TO period of performance.

(b) No more than 3 instances where the invoices are sent back for rework within one TO period.

24 Major Inventory Management 4.1 Reimbursement for other CR Costs Invoice CDRLs are submitted to the COR for review and acceptance no later than the seventh (7th) business day of each month. The COR will provide acceptance after all discrepancies are resolved and the Contractor shall submit the invoice, CDRLs, and required supporting documentation to WAWF. a) No more than two (2) missed due dates within one TO period of performance.

(b) No more than 3 instances where the invoices are sent back for rework within one TO period.

25 Major Inventory Management 5.2.6.1 Invoicing The actual price of the HM is invoiced, prices for HM paid are fair and reasonable, and consistent. Material is invoiced NLT 30 calendar days from the receipt of the HM by the customer in HMMS. CDRL A034 a) No more than 6 issue transactions invoiced later than 30 calendar days from the receipt of the HM by the customer in HMMS per month.

b) No more than 10 errors identified in CDRL A034 per invoiced site in the monthly invoice.

26 Minor Site Management 5.3.2.1 Government-Owned HM in the Possession of the Contractor Maintain accountability of Government-Owned HM by Serial number. a) Government-Owned HM inventory is maintained with 100% accuracy. Accuracy is calculated as the percentage of the number of lines inventoried that match the record in HMMS.

b) Inventory results are submitted to the TPOC and COR NLT January 31st and July 31st each year.

27 Major Site Management 5.3.2.2 Contractor-Owned 3PL HM Inventory and Location Accuracy Maintain accountability of Contractor-Owned 3PL HM by HMMS serial number in HMMS. a) Perform a wall-to-wall inventory by HMMS serial number at least annually and provide accuracy rate to the KO or designee.

b) Contractor-owned HM inventory is maintained with >98% location accuracy.

28 Critical Site Specific - FRCE 5.4.2.3 Building Paint Kits Build paint kits IAW the Bill of Materials (BOM) and Projected Paint Dates provided by the FRCE. No more than 2 instances per quarter during the task order POP where the kit is not completed to meet the Projected Paint Date.

&F	DRAFT
SP3300-26-SS-5001	&A

FRCSE

APL ID#	Significance	Category	PWS Ref	Activitiy	Contract Requirement	Performance Standards/APLs
1	Critical	Program Management	5.1.2	Cost Control Business Practices	Prepare and submit Limitation of Costs notification to the KO if necessary.	a) Contract costs are tracked and communicated within the estimates cited in the TO.

b) Limitation of Costs Notifications are submitted to the KO IAW FAR 52.232.20.

2	Major	Program Management	5.1.3.2	Environmental Compliance	Comply with Federal, State, DLA, and Command regulations. Respond to internal or external audits, inspections, and regulatory assessments. Deficiencies may be documented during FRC Environmental, Federal, State and local inspections.	a) No more than two (2) deficiencies discovered during FRC Environmental, Command, Federal, State, or local inspections during a one month period.
3	Major	Program Management	5.1.3.2	Environmental Compliance	Comply with Federal, State, DLA, and Command regulations. Respond to internal or external audits, inspections, and regulatory assessments. Deficiencies may be documented during FRC Environmental, Federal, State and local inspections.	b) Zero Notices of Violation (NOV) per month.
4	Major	Program Management	5.1.3.2	Environmental Compliance	Comply with Federal, State, DLA, and Command regulations. Respond to internal or external audits, inspections, and regulatory assessments. Deficiencies may be documented during FRC Environmental, Federal, State and local inspections.	c) Corrective Action Plans (CAP) are prepared and submitted in response to inspection deficiencies NLT the Government’s due date 100% of the time.
5	Major	Program Management	5.1.3.2	Environmental Compliance	Comply with Federal, State, DLA, and Command regulations. Respond to internal or external audits, inspections, and regulatory assessments. Deficiencies may be documented during FRC Environmental, Federal, State and local inspections.	d) 100% of noted deficiencies are corrected within 5 business days of the CAP acceptance by KO or designee.
6	Major	Program Management	5.1.3.3	Safety Compliance	Work is performed in full compliance with all Federal, State, and local safety and health regulations. Mishaps are reported to the KO or designee within one hour of occurrence. Prepare and submit DLA 1591.	a) No more than 2 safety deficiencies discovered per month.

b) Mishaps are reported to the COR and TPOC within one hour of occurrence 100% of the time.

c) DLA 1591 Mishap Report is prepared and submitted to the COR and TPOC NLT 2 business days of the mishap 100% of the time.

b) OSHA 300A is completed with no more than 3 errors.

b) No more than 3 instances of plans or reports being returned for rework per month.

9	Major	Program Management	5.1.3.5	Quality Management System	Provide and maintain a Quality Management System (QMS) Program covering the services under this contract. Contactor maintains accurate documentation of quality inspections and surveillance conducted throughout the execution of the contract.	Quality inspection and reports are provided to the TPOC and COR on-time monthly 100% of the time.
10	Major	Program Management	5.1.3.5	Quality Management System	Prepare and submit a complete and accurate QMS Plan (CDRL A023).	QMS Plan is submitted to the KO or designee NLT the due date in CDRL A023 100% of the time to include updating after the start of each TO POP.
11	Critical	Inventory Management	5.2	Inventory Management	Establish inventory levels that are inclusive of reasonable operating levels, safety levels, and reorder points and are based on order ship time (OST) to avoid zero balances and work stoppages.	a) Inventory Availability Rate (IAR) – 1st 8 months of Full Performance – sustained at >92% calculated as the percentage of new orders received in the month where HM is on hand to immediately fill the order for the entire quantity ordered (first pass).

12	Major	Inventory Management	5.2	Inventory Management	Provide the inventory levels monthly during the first six months of full performance and quarterly thereafter IAW CDRL A027.	No more than two (2) missed due dates within one (1) TO POP.
13	Critical	Inventory Management	5.2	Inventory Management	Sufficient inventory (stock) is on hand to meet the customer’s requirement to avoid work stoppages. Maintain inventory levels and physical on hand balances in sufficient quantities to avoid work stoppages.	No more than one work stoppage during the month for Stocked Items caused by the contractor. See paragraph 5.2C above.
14	Major	Inventory Management	5.2	Inventory Management	Inventory replenishment actions are executed at least weekly to maintain a continual flow of HM from the suppliers to the centralized facility. Reported on CDRL A036	a) No more than 5 instances during the month where replenishment actions were not put on PO on time.
15	Major	Inventory Management	5.2	Inventory Management	Inventory replenishment actions are executed at least weekly to maintain a continual flow of HM from the suppliers to the centralized facility. Reported on CDRL A036	b) No more than 5% of the recurring inventory lines are reported zero balance during the month.
16	Critical	Inventory Management	5.2	Inventory Management	HM identified by NSN/LSNs on the Never Out List shall be physically available on site within 3PL to fill customer orders .	Never Out Availability Rate (IAR) >98.5% for Never Out Material calculated as the percentage of new orders for Never Out lines received in the month where HM is on hand to immediately fill the order for the quantity ordered (first pass) or on purchase order.
17	Critical	Inventory Management	5.2.5	Procurement of HM	Place procurement actions for non-recurring demand (DTO) HM (within 1 year of procurement history) within five (5) business days from receipt of customer order in HMMS	HMMS orders for non-recurring demand HM (with procurement history) are placed on PO within 5 business days 97% of the time.
18	Critical	Inventory Management	5.2.5	Procurement of HM	Place procurement actions for non-recurring demand (DTO) HM (without procurement history) within ten (10) business days from receipt of customer order in HMMS.	HMMS orders without procurement history are placed on PO within 10 business days 97% of the time.
19	Critical	Inventory Management	5.2.5	Procurement of HM	Replenishment orders for Never Out Lines are placed within 5 business days of going below the Authorized Quantity. Reported on CDRL A036.	Never Out replenishment orders are placed within 5 business days 100% of the time.
20	Minor	Inventory Management	5.2.5	Procurement of HM	Perform follow-ups with the suppliers and maintain valid and current shipping, and estimated delivery dates in HMMS. Update HMMS initially within 3 business days of PO award and a minimum of every 7 business days thereafter.	No more than 5% of the total open orders in HMMS have past or unreasonable Estimated Delivery Dates during the month or the order has not been reviewed and updated within the past 7 business days.
21	Minor	Inventory Management	5.2.5	Procurement of HM	Respond to customer inquiries for information, order status, and delivery status.	a) Requests for information, order status, and delivery status, and request for expedites are acknowledged by the contractor within 1 hour of receipt of inquiry.
22	Minor	Inventory Management	5.2.5	Procurement of HM	Respond to customer inquiries for information, order status, and delivery status.	b) Expedited order or critical items status, delivery status, and/or expedite status are provided every day until a confirmed response is received 100% of the time.
23	Major	Inventory Management	5.2.6	Reimbursement for HM Costs	Invoice CDRLs are submitted to the COR for review and acceptance no later than the seventh (7th) business day of each month. The COR will provide acceptance after all discrepancies are resolved and the Contractor shall submit the invoice, CDRLs, and required supporting documentation to WAWF.	a) No more than two (2) missed due dates within one TO period of performance.

(b) No more than 3 instances where the invoices are sent back for rework within one TO period.

b) No more than 10 errors identified in CDRL A034 per invoiced site in the monthly invoice.

b) Inventory results are submitted to the TPOC and COR NLT January 31st and July 31st each year.

b) Contractor-owned HM inventory is maintained with >98% location accuracy.

	28	Major	Site Specific - FRCSE	5.5.2.1	HM Point of Use (POU) Locker Management	Manage designated POU lockers IAW servicing frequencies identified in C-5.5.1.3 and Figure 5.5.	a) No more than 3 instances per month during the TO POP where the locker is not serviced IAW the established frequencies and requirements to include replenishing to the locker inventory level.
	29	Major	Site Specific - FRCSE	5.5.2.1	HM Point of Use (POU) Locker Management	Manage designated POU lockers IAW servicing frequencies identified in C-5.5.1.3 and Figure 5.5.	b) No more than 3 instances per month during the TO POP where shelf-life extension barcode labels are not applied within 1 business day.
	30	Major	Site Specific - FRCSE	5.5.2.2	Dispensing	Perform dispensing IAW C-5.5.1.4 and Figure 5.5.A. All HM dispensed into smaller containers shall have an HMMS barcode label and accurate HAZCOM labels with pictograms.
Deliver HM to Field and Mayport 2 times each week.	No more than two instances per month where dispensed HM containers are found without accurate labels or with illegible labels or where the label on the container does not match the SDS.
	31	Major	Site Specific - FRCSE	5.5.2.4	Off-base Deliveries	Deliver HM to Cecil Field and Mayport 2 times each week.	No more than two instances per month for missed deliveries.

&F	DRAFT
SP3300-26-SS-5001	&A

FRCSW

APL ID#	Significance	Category	PWS Ref	Activitiy	Contract Requirement	Performance Standards/APLs
1	Critical	Program Management	5.1.2	Cost Control Business Practices	Prepare and submit Limitation of Costs notification to the KO if necessary.	a) Contract costs are tracked and communicated within the estimates cited in the TO.

b) Limitation of Costs Notifications are submitted to the KO IAW FAR 52.232.20.

2	Major	Program Management	5.1.3.2	Environmental Compliance	Comply with Federal, State, DLA, and Command regulations. Respond to internal or external audits, inspections, and regulatory assessments. Deficiencies may be documented during FRC Environmental, Federal, State and local inspections.	a) No more than two (2) deficiencies discovered during FRC Environmental, Command, Federal, State, or local inspections during a one month period.
3	Major	Program Management	5.1.3.2	Environmental Compliance	Comply with Federal, State, DLA, and Command regulations. Respond to internal or external audits, inspections, and regulatory assessments. Deficiencies may be documented during FRC Environmental, Federal, State and local inspections.	b) Zero Notices of Violation (NOV) per month.
4	Major	Program Management	5.1.3.2	Environmental Compliance	Comply with Federal, State, DLA, and Command regulations. Respond to internal or external audits, inspections, and regulatory assessments. Deficiencies may be documented during FRC Environmental, Federal, State and local inspections.	c) Corrective Action Plans (CAP) are prepared and submitted in response to inspection deficiencies NLT the Government’s due date 100% of the time.
5	Major	Program Management	5.1.3.2	Environmental Compliance	Comply with Federal, State, DLA, and Command regulations. Respond to internal or external audits, inspections, and regulatory assessments. Deficiencies may be documented during FRC Environmental, Federal, State and local inspections.	d) 100% of noted deficiencies are corrected within 5 business days of the CAP acceptance by KO or designee.
6	Major	Program Management	5.1.3.3	Safety Compliance	Work is performed in full compliance with all Federal, State, and local safety and health regulations. Mishaps are reported to the KO or designee without one hour of occurrence. Prepare and submit DLA 1591.	a) No more than 2 safety deficiencies discovered per month.

b) Mishaps are reported to the COR and TPOC within one hour of occurrence 100% of the time.

c) DLA 1591 Mishap Report is prepared and submitted to the COR and TPOC NLT 2 business days of the mishap 100% of the time.

b) OSHA 300A is completed with no more than 3 errors.

b) No more than 3 instances of plans or reports being returned for rework per month.

9	Major	Program Management	5.1.3.5	Quality Management System	Provide and maintain a Quality Management System (QMS) Program covering the services under this contract. Contactor maintains accurate documentation of quality inspections and surveillance conducted throughout the execution of the contract.	Quality inspection and reports are provided to the TPOC and COR on-time monthly 100% of the time.
10	Major	Program Management	5.1.3.5	Quality Management System	Prepare and submit a complete and accurate QMS Plan (CDRL A023).	QMS Plan is submitted to the KO or designee NLT the due date in CDRL A023 100% of the time to include updating after the start of each TO POP.
11	Critical	Inventory Management	5.2	Inventory Management	Establish inventory levels that are inclusive of reasonable operating levels, safety levels, and reorder points and are based on order ship time (OST) to avoid zero balances and work stoppages.	a) Inventory Availability Rate (IAR) – 1st 8 months of Full Performance – sustained at >92% calculated as the percentage of new orders received in the month where HM is on hand to immediately fill the order for the entire quantity ordered (first pass).

12	Major	Inventory Management	5.2	Inventory Management	Provide the inventory levels monthly during the first six months of full performance and quarterly thereafter IAW CDRL A027.	No more than two (2) missed due dates within one (1) TO POP.
13	Critical	Inventory Management	5.2	Inventory Management	Sufficient inventory (stock) is on hand to meet the customer’s requirement to avoid work stoppages. Maintain inventory levels and physical on hand balances in sufficient quantities to avoid work stoppages.	No more than one work stoppage during the month for Stocked Items caused by the contractor. See paragraph 5.2C above.
14	Major	Inventory Management	5.2	Inventory Management	Inventory replenishment actions are executed at least weekly to maintain a continual flow of HM from the suppliers to the centralized facility. Reported on CDRL A036	a) No more than 5 instances during the month where replenishment actions were not put on PO on time.

15	Major	Inventory Management	5.2	Inventory Management	Inventory replenishment actions are executed at least weekly to maintain a continual flow of HM from the suppliers to the centralized facility. Reported on CDRL A036	b) No more than 5% of the recurring inventory lines are reported zero balance during the month.
16	Critical	Inventory Management	5.2	Inventory Management	HM identified by NSN/LSNs on the Never Out List shall be physically available on site within 3PL to fill customer orders .	Never Out Availability Rate (IAR) >98.5% for Never Out Material calculated as the percentage of new orders for Never Out lines received in the month where HM is on hand to immediately fill the order for the quantity ordered (first pass) or on purchase order.
17	Critical	Inventory Management	5.2.5	Procurement of HM	Place procurement actions for non-recurring demand (DTO) HM (within 1 year of procurement history) within 5 business days from receipt of customer order in HMMS	HMMS orders for non-recurring demand HM (with procurement history) are placed on PO within 5 business days 97% of the time.
18	Critical	Inventory Management	5.2.5	Procurement of HM	Place procurement actions for non-recurring demand (DTO) HM (without procurement history) within 10 business days from receipt of customer order in HMMS.	HMMS orders without procurement history are placed on PO within 10 business days 97% of the time.
19	Critical	Inventory Management	5.2.5	Procurement of HM	Replenishment orders for Never Out Lines are placed within 5 business days of going below the Authorized Quantity. Reported on CDRL A036.	Never Out replenishment orders are placed within 5 business days 100% of the time.
20	Minor	Inventory Management	5.2.5	Procurement of HM	Perform follow-ups with the suppliers and maintain valid and current shipping, and estimated delivery dates in HMMS. Update HMMS initially within 3 business days of PO award and a minimum of every 7 business days thereafter.	No more than 5% of the total open orders in HMMS have past or unreasonable Estimated Delivery Dates during the month or the order has not been reviewed and updated within the past 7 business days.
21	Minor	Inventory Management	5.2.5	Procurement of HM	Respond to customer inquiries for information, order status, and delivery status.	a) Requests for information, order status, and delivery status, and request for expedites are acknowledged by the contractor within 1 hour of receipt of inquiry.
22	Minor	Inventory Management	5.2.5	Procurement of HM	Respond to customer inquiries for information, order status, and delivery status.	b) Expedited order or critical items status, delivery status, and/or expedite status are provided every day until a confirmed response is received 100% of the time.
23	Major	Inventory Management	5.2.6	Reimbursement for HM Costs	Invoice CDRLs are submitted to the COR for review and acceptance no later than the seventh (7th) business day of each month. The COR will provide acceptance after all discrepancies are resolved and the Contractor shall submit the invoice, CDRLs, and required supporting documentation to WAWF.	a) No more than two (2) missed due dates within one TO period of performance.

(b) No more than 3 instances where the invoices are sent back for rework within one TO period.

b) No more than 10 errors identified in CDRL A034 per invoiced site in the monthly invoice.

26	Major	Site Specific - FRCSW	5.3.2	Physical Inventory Control	HM received is validated to customer AUL, manufacturer labeling, shelf-life expiration dates and container integrity.	Receipts for new material are processed into HMMS within one business day of receipt >97% of the time.
27	Major	Site Specific - FRCSW	5.3.2	Physical Inventory Control	HM issued/transferred has valid shelf-life expiration dates.	No more than 1 instance per month where HM was issued /transferred to a work center with an expired shelf-life date.
28	Minor	Site Specific - FRCSW	5.3.2	Physical Inventory Control	HM issued/transferred shall be in barcode serial number sequence to ensure First In-First Out.	No more than four (4) instances per month where HM issued/transferred is not in HMMS serial number sequence or does not match the serial numbers in HMMS.
29	Minor	Site Specific - FRCSW	5.3.2.1	Government-Owned HM in the Possession of the Contractor	Maintain accountability of Government-Owned HM by Serial number.	a) Government-Owned HM inventory is maintained with 100% accuracy. Accuracy is calculated as the percentage of the number of lines inventoried that match the record in HMMS.

b) Wall to wall inventory is performed NLT 15 business days after start of full TO performance and at 6 months into the performance period.

c) Inventory results are provided to the KO or designee within two (2) business days of completion.

30 Major Site Specific - FRCSW 5.3.2.2 Contractor-Owned 3PL HM Inventory and Location Accuracy Maintain accountability of Contractor-Owned 3PL HM by HMMS serial number in HMMS. a) Perform a wall-to-wall inventory by HMMS serial number at least annually and provide accuracy rate to the KO or designee.

b) Contractor-owned HM inventory is maintained with >98% location accuracy .

31 Major Site Specific - FRCSW 5.6.2.1 HMMS SDS Management Manage SDSs in HMMS to include building the complete initial record. HMMS initial records are established in HMMS NLT one (1) business day from receipt of an SDS or revised SDS. a) SDS information is maintained in HMMS with >97% accuracy measured monthly.

b) Initial HMMS record with all required information in input NLT one (1) business day from receipt of the new SDS measured monthly.

c) HMMS SDS record is updated within one (1) business day of receipt of a revised SDS measured monthly.

32 Critical Site Specific - FRCSW 5.6.2.3 Issue Center Management Manage and operate assigned Issue Centers IAW PWS 5.6.1.5 and the schedules in Figures 5.6.A and 5.6.B. a) Issue Centers are manned 100% of the time IAW the schedules identified in the PWS.

b) Rovers are provided 100% of the time IAW the schedules and spend not less than 60 minutes in each designated Issue Center during the scheduled shift.

c) No more than one customer complaint per month for lack of available Contractor personnel manning the Issue Center or failure to respond to a customer during rover schedules.

33 Major Site Specific - FRCSW 5.6.1.5 Issue Center Management Manage HM carts and kits IAW FRCSW EPOHM-HC-001-17A and C-5.6.1.5, paragraph 10. a) HM carts and kits are serviced and replenished NLT than the beginning of each shift.

b) No more than 2 occurrences per month for failure to prepare the carts and kits before each shift.

34	Major	Site Specific - FRCSW	5.6.1.5	Issue Center Management	Manage HM carts and kits IAW FRCSW EPOHM-HC-001-17A and C-5.6.1.5, paragraph 10.	No more than 4 instances per month where carts are found with either expired HM, containers are found to be leaking, or the cart is not clean and organized.
35	Major	Site Specific - FRCSW	5.6.1.5	Issue Center Management	Maintain accurate and current Safety Data Sheets (SDS) for HM stored in the Issue Center and on HM carts.	No more than two 2 instances per month where SDSs are found to be inaccurate or outdated.
36	Major	Site Specific - FRCSW	5.6.1.5	Issue Center Management	Dispense HM from larger containers to smaller use containers IAW PWS 5.6.1.5, paragraph 11.	No more than 1 instance per month where HM dispensed into a secondary container does not match the label on the container or are not labeled with GHS or HMMS barcode labels or labels are not legible.
37	Major	Site Specific - FRCSW	5.6.1.6	Satellite HM POU Locker Management	Manage designated HM POU lockers IAW C-5.6.1.6 and Figure 5.6C	No more than 3 instances per month during the TO POP where the locker is not serviced correctly to include rotating stocks to comply with FIFO, expired HM is found, or stocks are not replenished.
38	Major	Site Specific - FRCSW	5.6.1.8	Shipping to FRCSW Field Service Teams	Perform packaging and prepare HM for shipment to designated FRCSW Field Teams located throughout the CONUS and Hawaii.	HM is shipped using the most cost-effective mode of shipping. No more than 1 instance per month where overnight or priority shipping is used without the approval of the COR and TPOC.
39	Major	Site Specific - FRCSW	5.6.1.8	Shipping to FRCSW Field Service Teams	Perform packaging and prepare HM for shipment to designated FRCSW Field Teams located throughout the CONUS and Hawaii.	HM is packaged and prepared for shipping NLT 2 business days of receipt of HMMS order.

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FRCMA

APL ID#	Significance	Category	PWS Ref	Activitiy	Contract Requirement	Performance Standards/APLs
1	Major	Program Management	5.1.3.2	Environmental Compliance	Comply with Federal, State, DLA, and Command regulations. Respond to internal or external audits, inspections, and regulatory assessments. Deficiencies may be documented during FRC Environmental, Federal, State and local inspections.	a) No more than two (2) deficiencies discovered during FRC Environmental, Command, Federal, State, or local inspections during a one month period.
2	Major	Program Management	5.1.3.2	Environmental Compliance	Comply with Federal, State, DLA, and Command regulations. Respond to internal or external audits, inspections, and regulatory assessments. Deficiencies may be documented during FRC Environmental, Federal, State and local inspections.	b) Zero Notices of Violation (NOV) per month.
3	Major	Program Management	5.1.3.2	Environmental Compliance	Comply with Federal, State, DLA, and Command regulations. Respond to internal or external audits, inspections, and regulatory assessments. Deficiencies may be documented during FRC Environmental, Federal, State and local inspections.	c) Corrective Action Plans (CAP) are prepared and submitted in response to inspection deficiencies NLT the Government’s due date 100% of the time.
4	Major	Program Management	5.1.3.2	Environmental Compliance	Comply with Federal, State, DLA, and Command regulations. Respond to internal or external audits, inspections, and regulatory assessments. Deficiencies may be documented during FRC Environmental, Federal, State and local inspections.	d) 100% of noted deficiencies are corrected within 5 business days of the CAP acceptance by KO or designee.
5	Major	Program Management	5.1.3.3	Safety Compliance	Work is performed in full compliance with all Federal, State, and local safety and health regulations. Mishaps are reported to the KO or designee without one hour of occurrence. Prepare and submit DLA 1591.	a) No more than 2 safety deficiencies discovered per month.

b) Mishaps are reported to the COR and TPOC within one hour of occurrence 100% of the time.

c) DLA 1591 Mishap Report is prepared and submitted to the COR and TPOC NLT 2 business days of the mishap 100% of the time.

6 Minor Program Management 5.1.3.3 Safety Compliance Prepare and submit OSHA 300A Summary of Work-Related Injuries and Illnesses (CDRL A0224) a) OSHA 300A is submitted NLT 10 calendar days after the end of the quarter.

b) OSHA 300A is completed with no more than 3 errors.

7 Major Program Management 5.1.3 Plans and Programs Prepare and submit complete and accurate plans and reports IAW the due dates identified in all required CDRLs (TE 1.2 Deliverables). Deliverables shall be specific to the requirements in this contract and shall not be a reiteration of the PWS requirements. Using plans, reports, and SOPs from other contracts will be not accepted as meeting contract requirements. a) Reports and plans are submitted IAW the dues dates established in the CDRLs with no more than 3 missed due dates per month.

b) No more than 3 instances of plans or reports being returned for rework per month.

8	Critical	Inventory Management	5.2.5	Procurement of HM	Place procurement actions for non-recurring demand (DTO) HM (within 1 year of procurement history) within 5 business days from receipt of customer order in HMMS	HMMS orders for non-recurring demand HM (with procurement history) are placed on PO within 5 business days 97% of the time.
9	Critical	Inventory Management	5.2.5	Procurement of HM	Place procurement actions for non-recurring demand (DTO) HM (without procurement history) within 10 business days from receipt of customer order in HMMS.	HMMS orders without procurement history are placed on PO within 10 business days 97% of the time.
10	Minor	Inventory Management	5.2.5	Procurement of HM	Perform follow-ups with the suppliers and maintain valid and current shipping, and estimated delivery dates in HMMS. Update HMMS initially within 3 business days of PO award and a minimum of every 7 business days thereafter.	No more than 5% of the total open orders in HMMS have past or unreasonable Estimated Delivery Dates during the month or the order has not been reviewed and updated within the past 7 business days.
11	Minor	Inventory Management	5.2.5	Procurement of HM	Respond to customer inquiries for information, order status, and delivery status.	a) Requests for information, order status, and delivery status, and request for expedites are acknowledged by the contractor within 1 hour of receipt of inquiry.
12	Minor	Inventory Management	5.2.5	Procurement of HM	Respond to customer inquiries for information, order status, and delivery status.	b) Expedited order or critical items status, delivery status, and/or expedite status are provided every day until a confirmed response is received 100% of the time.
13	Major	Site Specific - FRCMA	5.5.2.3	Support to FRC Mid Atlantic	HM received is validated to customer AUL, manufacturer labeling, shelf-life expiration dates and container integrity.	Receipts for new material are processed into HMMS within one business day of receipt >97% of the time.
14	Major	Site Specific - FRCMA	5.5.2.3	Support to FRC Mid Atlantic	HM issued/transferred has valid shelf-life expiration dates.	No more than 1 instance per month where HM was issued /transferred to a work center with an expired shelf-life date.
15	Major	Site Specific - FRCMA	5.5.2.3	Support to FRC Mid Atlantic	Manage designated HM POU lockers IAW C-5.5.2.3.d and Figure 5.5B	No more than 3 instances per month during the TO POP where the locker is not serviced correctly to include rotating stocks to comply with FIFO, expired HM is found, or stocks are not replenished.

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File details come from the government source that posted it. Updated Jan 22, 2026.