SOW1_Redacted.pdf

This is a Statement of Work (SOW) for a support contract for the Keysight PXIe Vector Network Analyzer (VNA) system at Eglin Air Force Base, Florida.

The contractor shall provide comprehensive support and maintenance for the Keysight 32-port PXIe VNA test system, which is mission-critical equipment for the Air Force. The specific tasks include: (3.1) Calibration and Operational Verification—performing regularly scheduled calibration to ensure assets operate within manufacturer specifications, providing calibration certificates and documentation, and delivering "Keysight Calibration Agreement" and "Operational Verification Agreement" services for the VNA, PXIe chassis, controllers, and modules; (3.2) Equipment Repair and Warranty—providing extended warranty and repair coverage including all parts, labor, and shipping costs, with services such as "KeysightCare Warranty Plus Renewal," "KeysightCare Assured Renewal," and "KeysightCare Enhanced Renewal"; and (3.3) Software Support and Updates—maintaining active software support subscriptions for all licensed software components, providing access to latest updates and patches, and delivering "Node-locked KeysightCare software support subscription" for specified software packages. The contract base year runs from 01 March 2026 through 28 February 2027, with four optional one-year extension periods through 28 February 2031. Deliverables include calibration certificates, repair reports detailing faults and corrective actions, and access to a software update portal or equivalent means. All work shall be performed at Eglin Air Force Base, Florida.