SOW updated_Redacted.pdf

This is a Statement of Work (SOW) for a support contract for the Keysight PXIe Vector Network Analyzer (VNA) system at Eglin Air Force Base.

The contractor shall provide comprehensive support and maintenance services for the mission-critical Keysight 32-port PXIe VNA test system, with services performed at Keysight Technologies Inc. in Roseville, California. The contract consists of a base year running from March 1, 2026 through February 28, 2027, with four optional one-year renewal periods extending through February 28, 2031. The scope of work encompasses three primary service categories: (1) Calibration and Operational Verification, including regularly scheduled calibration services, calibration certificates, and documentation for the VNA, PXIe chassis, controllers, and modules; (2) Equipment Repair and Warranty, providing extended warranty and repair coverage including all parts, labor, and shipping costs to minimize downtime; and (3) Software Support and Updates, maintaining active software support subscriptions for all licensed software components with access to the latest updates, patches, and bug fixes. Deliverables include calibration certificates upon completion of each service, repair reports detailing faults and corrective actions, and access to a portal for downloading software updates. The contract objective is to ensure the equipment remains fully operational, calibrated, and current throughout its lifecycle.