SOW_SWD_VSS_ACS.pdf

Statement of Work (SOW)

For District Southwest CAC Reader & Camera System Installation U.S. Coast Guard Island, Alameda, CA

1.0 Introduction and Background

This Statement of Work (SOW) defines the requirements for a contractor to provide all necessary labor, materials, and equipment to install a comprehensive Access Control System (ACS) and Video Surveillance System (VSS) at select locations for U.S. Coast Guard (USCG) District Southwest on Coast Guard Island, Alameda, CA.

The government will provide key components for this project as Government Furnished Equipment (GFE), which the contractor shall be responsible for installing and integrating.

The contractor is responsible for providing all other non-GFE components required to ensure a complete and fully functional system.

In addition to the physical installation, the contractor shall provide system monitoring and maintenance services for an initial one-year base period with four (4) subsequent one-year option periods. All work shall be performed in strict accordance with the details of this SOW, applicable industry standards, and all USCG regulations.

2.0 Objective

The primary objective is to upgrade the District Southwest oƯices and Classified Workspaces (CWS) with Common Access Card (CAC) readers and to install additional security cameras. This contract has two major components:

1. The initial installation of CAC-enabled readers and security cameras.

2. The provisioning of ongoing system monitoring services.

3.0 Scope of Work

The contractor shall perform the following tasks:

3.1 Site Survey and Design

Conduct a comprehensive site walkthrough to verify all conditions.

Develop and submit detailed drawings, wiring diagrams, configuration settings, and blueprints for government approval prior to installation.

Coordinate all work and scheduling with the USCG Contracting OƯicer’s Representative (COR) or designated Point of Contact (POC).

3.2 Government Furnished Equipment (GFE) Inventory

The contractor shall conduct a full inventory and inspection of all GFE prior to installation. A complete list of GFE is provided in Section 4.0.

3.3 Access Control Installation

Perform an initial assessment of the existing access control system and provide a report of findings and a detailed installation plan to the COR as a formal submittal.

Provide and install all necessary hardware to complete the installation of specified CAC readers, electronic door hardware (maglocks, strikes), request-to-exit devices, and local controllers. All new hardware must be compatible with existing systems.

Ensure all doors remain accessible by mechanical key as a fail-safe mechanism.

Run all necessary wiring and conduit, coordinating with the USCG POC for routing and for placement of any wall penetrations. All new building penetrations require prior written approval from the Coast Guard.

Weatherproof all exterior runs, conduit, and penetrations per industry best practices.

3.4 Video Surveillance Installation

Install National Defense Authorization Act (NDAA) compliant IP security cameras at all designated ingress/egress points. Cameras must provide suƯicient resolution to positively identify individuals at each access control point.

3.5 Cabling and Infrastructure

Provide and route all necessary structured cabling (e.g., CAT6, specialized twisted pair) through appropriate conduit to prevent wear and unauthorized tampering.

Adhere to Red/Black separation rules where applicable to the facility.

3.6 System Integration and Testing

Terminate all wiring securely and provision required software licenses (camera channels and reader ports) on the enterprise servers.

Conduct end-to-end performance verification testing to ensure the ACS triggers the appropriate door relays and video call-ups upon a valid card swipe.

All system tests that may impact operations must be coordinated with the COR and shall be conducted after 1600 hours to minimize disruption.

3.7 System Monitoring & Maintenance Requirements & Contractor Responsibilities

The contractor shall be fully responsible for the following execution and compliance parameters:

Period of Performance: Provide a one-year (12-month) base period of continuous monitoring and maintenance services beginning immediately upon formal government acceptance of the physical installation.

Contract Options: Support up to four (4) subsequent one-year option periods, to be exercised solely at the government's discretion.

Resource Provisioning: Furnish all personnel, software, equipment, and facilities required to perform operational oversight, anomaly detection, and reporting.

Standards & Compliance: Execute all installation, monitoring, and maintenance activities in strict accordance with this SOW, applicable industry standards, and all USCG regulations (including physical and cybersecurity mandates).

4.0 Government Furnished Equipment (GFE)

Qty Item Number Description

10 02653-001 AXIS A1610 Network Door Controller

11 0879-010 AXIS Camera Station V5.0 CORE DEV LIC

6 TS-2T UL 2 Square Green Illuminated Pushbutton

Qty Item Number Description

9 DS160 PIR Request to Exit Sensor with Sounder

4 1200D Maglock

5 1200LB Maglock

4 20HNKS-03-0004XR Signo 20 PIV BLK/SLVR PIG CRD

5 20KHNKS-03-0004XR Signo 20K PIV BLK/SLVR TERM CRD

8 40KHNKS-03-0004XR Signo PIV Reader

1 MR-HSL15121C HS-L1.5 UL634 Level High Security Dual Alarm

5.0 Detailed Installation Requirements

Location Task Description

BLDG 50-7

(DT)

- Front Entry: Install one (1) CAC scanner and one (1) fail-open door lock.- Side Entry: Install one (1) CAC scanner, one (1) fail-open door lock, and one (1) camera with FOV to capture the 50-7 and 50-8 doors.- Classified Workspace: Install one (1) CAC scanner with number pad, one (1) fail-open door lock, and one (1) 22-24” monitor. Integrate the existing AXIS camera.

BLDG 50-5

(DRE)

- Front & Side Entries: Install one (1) CAC scanner and one (1) fail-open door lock at each entrance.- Side Entry: Install one (1) camera with FOV to capture the 50-5 and 50-6 doors.- Classified Workspace: Install one (1) CAC scanner with number pad, one (1) fail-open door lock, and one (1) 27-32” monitor. Integrate or replace the existing camera.

Location Task Description

BLDG 51-2 - Main Entry: Install one (1) CAC scanner with number pad and one (1) fail-open door lock. Upgrade the existing camera to a low-light/IR model, ensuring the feed can be displayed on the CCDS.- Side Entry: Install one (1) CAC scanner, one (1) fail-open door lock, and one (1) camera with FOV to capture the 51-2 side door.

BLDG 50-6

(ADMIN)

- Front Entry: Install one (1) CAC scanner and one (1) fail-open door lock.

BLDG 52

(Front OƯice)

- Main Entry: Install one (1) CAC scanner, one (1) fail-open door lock, and one (1) camera to monitor the door and 50 ft. of the road in both directions.

BLDG 42 (PA

OƯice)

- Main Entry: Install one (1) CAC scanner and one (1) fail-open door lock.

BLDG 51-4

(PAC-6)

- Classified Workspace: Install one (1) CAC scanner with number pad, one (1) fail-open door lock, one (1) camera, and one (1) 24-27” monitor.

BLDG 50-2

(Waterways)

- Main & Side Entries: Install one (1) CAC scanner and one (1) fail-open door lock at each entrance.- Side Entry: Install one (1) camera with FOV to capture the 50-2 side door.

BLDG 50-8

(DX/DRM)

- Main & Side Entries: Install one (1) CAC scanner and one (1) fail-open door lock at each entrance.

BLDG 54

(Legal)

- Main Entry: Install one (1) CAC scanner and one (1) fail-open door lock.

6.0 Network and Administration

6.1 Integration: The ACS/VSS must securely tie into the isolated Base “Services LAN” utilizing dedicated VLANs as directed by USCG C5I personnel.

6.2 Validation: The contractor must test, confirm, and document all packet routing profiles before project handover. While Base C5I retains backstop administrative access, the contractor's SLA and warranty obligations remain fully in eƯect. The contractor shall not be penalized under SLA metrics for system outages demonstrably caused by unauthorized government configuration changes.

7.0 Submittals and Compliance

The contractor shall submit the following for government approval before commencing installation:

7.1 Installation Approvals: Drilling, wiring, and installation schematics shall be submitted to the COR. The government will have between five (5) business days and ten (10) business days for review. No physical work may commence until formal written approval is granted.

7.2 Prohibited Equipment (Section 889): In accordance with FAR 52.204-25, no equipment, systems, or services shall contain components produced by Huawei, ZTE, Hytera, Hikvision, or Dahua, or their aƯiliates.

7.3 Network and Personnel Security: All network integration must comply with USCG C5I security protocols. Personnel requiring recurring access must comply with HSAR 3052.204-71, Contractor Employee Access.

7.4 Sustainment & Service Level Agreements (SLA): The contractor shall provide a 24/7 emergency contact and adhere to all defined SLAs.

7.5 Site Restoration & Firestopping: The contractor is responsible for field-verifying site conditions. Any new penetrations must be properly fire-stopped, and all altered surfaces (e.g., patching, painting) must be restored to their original condition upon completion.

8.0 Period of Performance

Project Phase Estimated Duration

Phase 1: Engineering, Schematics & COR Approval Weeks 1–3

Phase 2: Access Control System (ACS) Installation Weeks 4–8

Phase 3: Video Surveillance System (VSS) Installation Weeks 6–10

Project Phase Estimated Duration

Phase 4: Network Integration & Routing Validation Weeks 11–12

Phase 5: System Testing, Handover & Training Week 13

8.1 Post-Installation Sustainment & Service Structure

Following the successful completion of Phase 5 and formal government acceptance, the contractor shall transition to providing comprehensive post-installation maintenance and monitoring services.

8.2 Scope of Post-Installation Maintenance

To maintain system integrity, operational readiness, and compliance with USCG regulations throughout the Base and Option periods, the Contractor shall execute the following services:

Maintenance Type

Frequency Minimum Contractor Responsibilities

Preventive Maintenance

(PM)

Quarterly Conduct physical inspections of all installed ACS and VSS hardware. Perform software/firmware updates, security patching, and vulnerability remediation in compliance with USCG cybersecurity standards. Run system diagnostics and backup configurations.

Corrective Maintenance

(CM)

As-Needed (24/7)

Provide rapid-response troubleshooting, repair, or replacement of faulty or degraded system components. Supply all necessary replacement parts, materials, tools, and labor at no additional cost to the Government.

Lifecycle Management

Ongoing Monitor hardware/software lifecycles. Provide written notification to the COR at least 90 days prior to any component reaching End-of-Life (EOL) or End-of-Support (EOS), along with a recommended mitigation plan.

8.4 24/7 Emergency Support & Response SLAs

The contractor shall establish and maintain a dedicated 24/7/365 Emergency Service Hotline (telephone and email) to receive and log system outage notifications. The contractor must adhere to the following strict response and resolution Service Level Agreements (SLAs):

Severity Level

Definition Response Time SLA (Hotline Acknowledgment)

On-Site/Remote Resolution SLA

Priority 1 (Critical)

Complete system outage (ACS or VSS oƯline), major security breach, or loss of primary monitoring capabilities.

Within 15 minutes of notification

Within 4 hours of notification

Priority 2 (Major)

Degraded system performance (e.g., partial camera loss) or loss of redundancy, but primary monitoring remains active.

Within 1 hour of notification

Within 24 hours of notification

Priority 3 (Minor)

Minor system anomalies, non-critical bugs, or general maintenance inquiries.

Within 4 business hours Within 5 business days

9.0 Site Management

9.1 Laydown and Material Storage: The USCG POC will coordinate an appropriate storage space for equipment. The contractor is responsible for securing this space and its contents and shall keep the area tidy at all times.

10.0 Personnel Security and Base Access

10.1 Background Checks: All contractor personnel must pass a background check.

The contractor shall submit required personnel information to the COR fourteen (14) days prior to project start.

10.2 Access Request: For base access, the contractor must submit the name and birthdate for each employee via the approved form at least 72 hours before their first day.

10.3 Identification: A Real ID-compliant driver's license or other federally approved identification is required for base access.

10.4 Vehicle Requirements: All vehicles must have valid registration and insurance.

Vehicles must stay on marked, paved roads unless written approval is granted by the COR. The Contractor is liable for repairing any damage caused by improper vehicle operation.

10.5 Conduct: Personnel shall adhere to all base regulations. Contractor employees must wear company-identifying clothing/badging, and vehicles must display company decals.

11.0 Work Hours

Work shall be performed between 0700 and 1700, Monday through Friday, excluding Federal Holidays, unless otherwise approved in writing by the COR. System testing that may impact operations shall be conducted after 1600 as noted in Section 3.6.

12.0 Safety and Environmental Protection

All operations must comply with the USCG Safety and Environmental Health Manual, COMDTINST M5100.47 (series). The contractor is responsible for proper handling and disposal of any hazardous materials and for immediate reporting and containment of any spills.

13.0 Government Furnished Property and Services

The government may furnish potable water and electrical power at no cost. The contractor shall provide and use ground fault circuit interrupter (GFCI) devices when connecting to government power sources.

14.0 Final Inspection and Acceptance

Final acceptance will be granted by the COR after a final inspection confirms that all tasks in this SOW are complete, the installation meets all standards, and the site has been fully restored. Final payment will not be released until all deficient items identified during the inspection have been corrected.

15.0 Points of Contact (POC)

Primary POC: CWO GeoƯrey Potter

Secondary POC: LCDR Kent Altobelli