SOW (Statement of Work).pdf

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Conference Room DVLED Audio and Video System Upgrade
Solicitation number
FA2823-26-Q-A110
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About this file

This is a Statement of Work (SOW)/Technical Requirements Package for a conference room media video and audio system upgrade at a facility located at Eglin Air Force Base, FL 32542, dated July 14, 2026.

The contractor shall provide and install a seamless DVLED display system measuring 13.78 feet length by 5.53 feet height with 1.25 mm pixel resolution, 800 nits brightness, and minimum 100,000-hour lifespan, along with a customer-furnished 75-inch Smartboard on the left side of the room. The display system must include H2 Videowall Splicer, LED 4K sending card, and H-Series HDMI input cards, with installation of marine-grade sanded plywood wall reinforcement in 5/8-inch thickness. The contractor shall integrate both the DVLED display and Smartboard into the existing audio/video system and Crestron control system, maintain operational functionality with seamless multi-screen sharing capability, and provide a 4-Series Control System with 10 Port PoE+ Managed Switch. Additional deliverables include installation of mounting brackets, cabling, connectors, and accessories; minimum one training session covering system operation and basic troubleshooting; and as-built documentation with quick-start guides and warranty information.

Delivery is required no later than 120 days after receipt of order. The contractor must provide 24x7 live telephone support during the warranty period, OEM pass-through warranties at no cost, genuine products eligible for OEM warranties, hardware and associated software as provided by the OEM, software licenses registered to the customer's organization, and product maintenance including spares and emergency support worldwide during warranty. All products must comply with Commercial-Off-The-Shelf (COTS) requirements and the 96th Communication Squadron's policy for evaluation and validation. The contractor shall ensure any commercially available updates are provided to the Government without additional charge if offered to other commercial customers at no cost.

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Other files

File Type Posted
Control Panel interface image 2.jpg JPG image
Clauses.pdf PDF
Control Panel interface image 1.jpg JPG image
Wall construction image 2.jpg JPG image
Combo 3_Redacted.pdf PDF
SOW Dated 20 AUG 2026_Redacted.pdf PDF
Questions 08192026.pdf PDF
Wall construction image 1.jpg JPG image
Contral Panel interface image 3.jpg JPG image
Questions updated on 08032026.pdf PDF
Questions 07272026.pdf PDF
Bill of Material Redacted.pdf PDF
Design layout 2.pdf PDF
Design Layout Redacted.pdf PDF
Conference Room Layout Pictures_Redacted.pdf PDF
SITE VISIT.pdf PDF
Combo signed.pdf PDF
Clauses.pdf PDF
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7.0 Technical Contractual Requirements

7.1 Technical Refresh

In order to ensure new design enhancements and technological updates or advances, the contractor shall offer, under this DO, hardware and software components available to the contractor's commercial customers.

Furthermore, the contractor shall make available any commercially available updates to the hardware and software provided under this DO. If such updates are available to other customers without charge, then they shall also be made available to the Government without additional charge. The contractor will ship these updates to existing customers who have acquired the hardware/software being updated under this DO. Vendor commercial product offerings shall include “state of the art” technology, i.e., the most current proven level of development available in each product category.

7.2 Authorized Resellers

The contractor may be an authorized reseller of new equipment for OEMs proposed under this DO. The contractor may also procure directly from the OEM or utilize other legitimate distribution channels to provide the required products in accordance with the OEM’s policies on reselling. Any contractor’s channel relationships with their OEM partners (gold, silver, etc.) will be represented in the best pricing offered. If the contractor is not an OEM reseller, the contractor shall clearly identify this on the submitted proposal and list the OEM resell partner’s registered relationship with the OEM. DOs may restrict the use of authorized resellers, specific OEMs, or identify required OEMs. The contractor shall ensure all products are genuine and eligible for any OEM warranties, maintenance agreements and licensing as offered. Genuine products are those products the OEM, by their policy, considers not “secondary”, destroyed, stolen or scrapped.

7.3 Items on Backorder

In their response to a Request for Quote (RFQ), the contractor shall provide notification, if applicable, that a particular item is on back order, the expected lead time to fulfill the order, etc.

It shall be implicit that a response to an RFQ with no items identified on backorder is a declaration that the items are available at the time of quote submission.

7.4 Warranty

The contractor shall provide any OEM pass-through warranty and standard commercial warranties applicable to the products being purchased at no cost. This shall apply to new equipment.

7.5 Hardware and Associated Software and Peripherals

All hardware delivered under this DO shall include associated software, documentation and associated peripherals required for operations (such as controllers, connectors, cables, drivers, adapters, etc.) as provided by the OEM. This is true only if the applicable OEM provides such items with the product itself.

7.6 Software

For all software that is outside of hardware and purchased independently, the contractor shall provide the software license registered to the customer’s organization.

7.7 Customer Support

The prime contractor shall provide 24x7 live telephone support during the warranty period to assist in isolating, identifying, and repairing software and hardware failures, or to act as liaison with the manufacturer in the event that the customer requires assistance in contacting or dealing with the manufacturer.

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