SOW - Residential Generator Service Contract - 2026 (4).docx

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Attached to
The U. S. Embassy Pretoria RFQ for Residential Generator Services
Solicitation number
PR15921756
Issued by

About this file

This is a Statement of Work (SOW) for residential generator services to be provided to the U.S. Embassy Pretoria. The SOW outlines the requirements for maintaining and servicing residential generators located at embassy facilities in South Africa. The service contract covers routine maintenance, emergency repairs, spare parts replacement, and technical support for generator equipment used at residential properties. Specific service level agreements, response times, and maintenance schedules are detailed within the SOW to ensure continuous operational readiness of backup power systems.

The corresponding RFQ (PR15921756) requires quotations to be submitted by close of business on May 30, 2025, with award anticipated shortly thereafter based on lowest responsive quotation. Offerors must be registered on SAM.gov, comply with all attached U.S. Government clauses, and accept U.S. Embassy terms and conditions in lieu of local South African provisions. Payment will be made via electronic funds transfer within 30 days of invoice receipt, with no advance or deposit payments authorized. The contract will not be subject to modification due to price or exchange rate fluctuations. All quotations must be submitted on company letterhead via email to the designated embassy contact, with no alterations or pricing changes accepted after the deadline.

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Text version

CONSULATE OF THE UNITED STATES OF AMERICA

JOHANNESBURG, SOUTH AFRICA

SOW

Residential Generator Maintenance Contract

FACILITY MANAGEMENT

Draft by: Nick Slabbert
Reviewed by: Mike Okamura
Dated: November 16, 2021

US Mission, South Africa Facilities Management

Statement of Work Generator Service Contract

I) General Information:

The United States Mission in South Africa requires professional services and contractor cost proposals to perform an Annual preventive maintenance and servicing of the facilities emergency generator system over a one-year contract term.

II) EQUIPMENT INSTALLED:

The US Mission, South Africa has many residential emergency generator systems throughout the city of Johannesburg.Consulate residence increases from time to time and has the potential to decrease. The vast majority of residential units, with the exception of 1 properties, are SDMO manufactured generator units. The sizes of the units installed vary from 33, 44, 65, 88, 110, and 165KVA Cummins generators – 1x 30KVA CAT generator – 1x 80KVA SDMO generators – 4 x 30KVA,2 x 40KVA, 1 x 65KVA, 1 x 110KVA and 3 x 165KVA

III) GENERAL REQUIREMENTS:

The contractor shall provide all supervision, labor, tools, equipment, and material to carry out all preventive maintenance and service of the equipment listed in section II above, and as outlined in this Scope of Work (SOW). This includes all filters, oil, grease, coolant, and other consumables. The contractor is also available for removal from site and disposal of all used engine oil, old filters, rags, and maintenance associated trash.

The contractor is also to ensure that all work is done according to pre-determined check sheets and that all equipment is returned to the original state, checked, and signed off.

IV) SCOPE OF WORK

The following work must be done at minimum requirements:

Draft by: Nick Slabbert Dated: November 16, 2021

SENSITIVE BUT UNCLASSIFIED

GENERATOR-SEMIANNUAL

Maintenance Procedures:

1. Perform walk around inspection.

2. Inspect and wipe down the generator.

3. Check electrical connections for evidence of looseness or overheating.

4. Check engine oil level.

5. Check coolant level.

6. Check the jacket water heater for proper operation if applicable.

7. Check radiator hoses for wear and cracks - Plan for replacement if necessary.

8. Inspect copper grounding rods – Change if necessary.

9. Engine Air Pre-cleaner, clean.

10. Engine Air Cleaner Service Indicator-Inspect.

11. Check fuel level.

12. Drain water and sediment from the day tank. Clean fuel strainer.

13. Check space heater.

14. Perform a 30-minute (1 hour for units 165 KVA or larger) system operational test under full load conditions.

• Operation for indication of defects of possible malfunctions.

• Inspect the annunciator panel for proper operation.

•After unit has operated for 30 minutes (1 hour for large units), log the information to show at least the following information: engine and generator speed in RPM, voltage, amperes, frequency, power factor, engine temperatures, engine oil pressure, hour meter readings.
15.Inspect safety devices.

16. Test safety shut-off controls.

17. Measure and record stator winding temperature.

18. Measure and record bearing temperature.

19. Test for vibration at various loads on the load bank.

20. Check charging system for proper operation.

21. Check battery electrolyte level.

22. Determine specific gravity of starting batteries. Add distilled water if necessary. Clean terminals. Set charge rater after generator has been operated.

GENERATOR-SEMIANNUAL Continued

23. Note any exhaust, oil, coolant, or fuel leakage - Plan for correction.

24. Cool down and stop the unit.

25.Note condition indicators for air and fuel filters, clean or replace filter if installed gauges or operating conditions show necessity.
26.Drain the exhaust condensate trap.
27.Return the unit to service.
28.Set it on AUTO or REMOTE

Drafted by: Nick Slabbert Dated: November 16th, 2021

GENERATOR-ANNUAL

Maintenance Procedures:

1. Perform a walk around inspection

2. Inspect and wipe down the generator.

3. Check electrical connections for evidence of looseness or overheating.

4. Rotating Rectifier-Check.

5. Speed Sensor-Clean/Inspect

6. Starting Motor-Inspect

7. Stator Lead-Check

8. Perform CM-003 (Insulation Test, Motor)

9. Drain all Coolant and Replace.

10. Check Coolant Level After Bleeding All Air Out of the System.

11. Belts-Inspect/Adjust/Replace if needed.

12. Check the Jacket Water Heater for Proper Operation.

13. Check Radiator Hoses for Wear and Cracks – Plan for replacement if necessary.

14. Inspect Copper Grounding Rods - Replace if necessary.

15. Radiator- Pressure Clean

16. Water Pump-Inspect

17. Engine Air Pre-cleaner-Clean

18. Engine Air Cleaner Service Indicator-Inspect

19. Engine Air Cleaner Element (Dual Element) - Replace

20. Engine Air Cleaner Element (Single Element) – Replace

21. Clean Fuel Level Probe.

22. Drain Water and Sediment from the Day Tank. Clean fuel strainer.

23. Check Space Heater.

24. Bearing (Ball) Lubricate

25. Bearing (Spherical Roller) - Lubricate

26. Crankshaft Vibration Damper-Inspect

27. Engine-Clean

28. Engine Crankcase Breather-Clean

29. Engine Mounts-Check

GENERATOR-ANNUAL Continued

30.Replace Engine Oil.
31.Replace Oil Filter.

32. Pre-lube Pump-Inspect

33. Engine Protective Devices-Check

34. Engine Valve Lash Inspect/Adjust

35. Fan Drive Bearing-Lubricate

36. Fuel Control Linkage - Check/Lubricate

37. Fuel Injector Inspect/Adjust

38. Fuel System Primary Filter-Clean/Inspect /Replace

39. Fuel System Secondary Filter-Replace Perform a 30-minute system operational test under full load conditions (1 hour for larger units).

• Operation for indication of defects of possible malfunctions.

• Inspect the annunciator panel for proper operation.

• After unit has operated for 30 minutes (1 hour for large units), log the information to show at least the following information: engine and generator speed in RPM, voltage, amperes, frequency, power factor, engine temperatures, engine oil pressure, hour meter readings.

41. Inspect Safety Devices.

43. Measure and Record Stator Winding Temperature.

44. Measure and Record Bearing Temperature.

45. Test for Vibration at Various Loads on the Load Bank.

46. Open Covers and Complete CM-002 (Infrared Testing) on all Conductors and Connections. Note: for the test to be effective unit needs to be loaded to at least 40% of full load current. Correct identified deficiencies while unit is de-energized. (Perform with unit running).

47. Check Charging System for Proper Operation.

48. Check Battery Electrolyte Level.

GENERATOR-ANNUAL Continued

49. Determine specific gravity of starting batteries. Add distilled water if necessary. Clean terminals. Set charge rate after generator has been operated.

50. Note any exhaust, oil, coolant, or fuel leakage - Plan for correction.

51. Cool-down and stop the unit.

52. Drain the exhaust condensate trap.

53. Re-accomplish CM-0002 on any problem areas.

54. Return the unit to service.

55. Set it on AUTO or REMOTE

Prior to the start of work, the contractor must submit for review the work sheets and/or check lists that will be used for performing maintenance service.

The Embassy Generator Program Manager and Facility Manager must immediately be made aware of any condition discovered that could result in equipment failure.

Test and inspection report shall be submitted within three days of completing work.

Emergency Service with a four-hour response time must be available 24 hours per day, 365 days a year.

Contract Requirements:

1. Vendor must be able to carry full warranty of the generator genuine parts and service schedule.

2. Only qualified personnel to perform SOW.

3. Qualifications must be produced before work is to commence.

End of Statement of Work Drafted by: Nick Slabbert Dated: November 16, 2021

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