SOW-OSMO Service.pdf

Statement of Work

The South Texas VA Medical Center (STVHCS), Pathology & Laboratory Medicine Service needs a 7-month service contract for the Government Owned Osmo Pro Osmol systems, S/N:

20070807A, 20070808A. The in-house instrumentation is nearing end-of-life and will require replacement, thus only a 7-month service obligation is needed. The Osmo Pro system measures osmolality which is a measurement of the concentration of dissolved particles, such as sodium, potassium, chloride and glucose to evaluate electrolyte balance, check hydration, assess kidney function, detect toxins and diagnose hormone issues. Measuring osmolality is critical when you suspect toxin ingestion, electrolyte disorders, and metabolic acidosis.

Technical Requirements:

• Vendor must be able to provide an Authorized 3rd party distributor letter from Advanced instruments stating that they are authorized to service the Government owned Osmo Pro Osmol systems, S/N: 20070807A, 20070808A.

• Vendor must provide (1) Annual Onsite Preventative maintenance.

• Vendor must provide Onsite repairs and all parts needed to repair instruments at no additional cost.

• Vendor must provide unlimited phone support 24/7.

• Vendor must offer a loaner instrument if both instruments cannot be repaired on the same day.

• Vendor must offer same day service if both instrumentations are down.

Location

OsmoPro Service and Maintenance will be used by the Core Laboratory Department in the Pathology and Laboratory Medicine Service of the STVHCS.

Period of Performance:

12/08/2026-07/08/2027

Deliverables/Supplies

(2) Osmo Pro Instruments service and maintenance, S/N: 20070807A, 20070808A.

Government Inherent Functions:

Contractor shall not perform inherently governmental functions. This includes, but is not limited to, determination of agency policy, determination of Federal program priorities for budget requests, direction and control of government employees, selection or non-selection of individuals for Federal Government employment including the interviewing of individuals for employment, approval of position descriptions and performance standards for Federal employees, approving any contractual documents, approval of Federal licensing actions and inspections, and/or determination of budget policy, guidance, and strategy.

General Duties, Requirements, and Expectations:

1. Be professionally competent to handle required duties.

2. Work with staff to ensure safety measures are in place and documented.

3. Services provided under the terms of this contract are required to be in compliance with the American Association of Blood Banks (AABB) and College of American Pathologists

(CAP) accreditation policies and all applicable Federal, State and Government laws required by the Veteran’s Healthcare System and VHA Handbook 1106.1.

Information Systems Officer, Information Protection:

The contractor will not have access to VA Desktop computers nor will they have access to online resources belonging to the government while conducting services. If removal of equipment from the VA is required, any memory storage devices, such as hard drives, solid state drives and non-volatile memory units will remain in VA control and will not be removed from VA custody.

Privacy Officer:

The contractor will not have access to protected Patient Health Information (PHI) nor will they have the capability of accessing patient information during the services provided to the VA and if removal of equipment from the VA is required, any memory storage devices, such as hard drives, solid state drives and non-volatile memory units will remain in VA control and will not be removed from VA custody. All research data available for Contractor analyses is de-identified.

Records Manager:

Records Officer: There will be no federal records created, maintained, used or dispositioned with this contract; regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.].

(End of Statement of Work)