SOW_LTS.v4_04_03_25.docx

UNCLASSIFIED

NATIONAL GEOSPATIAL-INTELLIGENCE AGENCY

Office of Contract Services/MS S84 7500 GEOINT Drive Springfield, Virginia 22150-3164

STATEMENT OF WORK

Language Training Services (LTS) April 03, 2025

(U)1.0 Background:

National Geospatial Intelligence Agency (NGA) Foreign Language and Culture (HDNPF) seeks to continue the Online Language Training unlimited access subscription. This subscription provides online language training to any NGA employee who chooses to learn a foreign language. The subscription is unclassified and therefore can be accessed from an NGA workstation, home computer, or a mobile device. Language training is used to improve foreign language capabilities in accordance with DoD5160.41E and improve the efficiency of the Agency and to align mission capabilities with strategic priorities (U)2.0 Scope:

Under this Statement of Work (SOW), the contractor shall provide a Language Training subscription to facilitate language learning, maintenance, and cultural knowledge from beginner to advanced levels for the 59 different languages listed on the attached DoD Strategic Language list (appendix A). At a minimum, the priority languages the contractor shall provide are Chinese, Russian, Arabic, Persian (Farsi), Korean, French, Portuguese, and Spanish. The principal objective of the subscription is to provide a readily accessible, high quality, language learning venue for those employees that learn best from a self-paced program of language training.

(U) 3.0 Tasks:

The contractor shall offer instruction to facilitate the purchase of unlimited subscription licenses to provide an on-line subscription-based tool for language learning or enhance existing linguistic skills necessary for language proficiency in an Intelligence Community environment. The training shall include the following:

· Critical Thinking: Critical-thinking activities encourage learned material into verbal and written application. Applies new vocabulary to learned material, to commit content to memory for recall when students begin utilizing skills to practice.

· Memory-building exercises: Memorization exercises use repetition of lessons through review sequences to ensure maintenance of learned material.

· Grammar Skills: Every lesson explains the underlying grammatical structure, to ensure a basic to advanced level understanding for practical usage.

· Cultural Instruction: Cultural notes apply cultural context to learning, creating a more profound understanding of the language.

· Language Proficiency: Online training improves test scores in the Defense Language Proficiency Test (DLPT) which is tied to supplemental Foreign Language Proficiency Pay (FLPP).

· A Tool for Language Training Groups: Language Roundtables utilize Online Training to elicit more sophisticated use of foreign language conversations.

· Provide Technical support for all users during the time of Monday – Friday 6:00am – 6:00pm EST, within one hour or receiving request. (A001)

· Submit a monthly training metrics report that includes a "Master Data" tab with all the data broken down by session. A "By Month" tab that shows how many minutes of usage there were in each month. A "By Course" tab that shows total usage for each language in minutes. A tab labeled "By Month and Course" that is broken down first by year then month, and it details how many minutes were spent in each language course. (A002)

(U) 4.0 Deliverables:

LTS will provide the following:

Format: electronic Excel

Format:

electronic Excel

(U) 5.0 POP:

The estimated period of performance for this requirement is for one 12-month base and four 12-month options from time of award.

Place of Performance The Language Training Service (LTS) will be an on-demand language learning service available to all employees online from an NGA workstation, home computer, or a mobile device.

1.1. Type of Contract: The government will award a Firm Fixed Price contract for software subscription access.

Security Requirements: None. This is an unclassified contract. Contractors will not require access to NGA information systems or networks.

Cybersecurity Requirements The Contractor shall, at a minimum, implement 10 U.S.C. Sections 391 and 393 along with National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, “Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations” requirements.

If the Contractor intends to use an external cloud service provider to store, process, or transmit any covered defense information in performance of this contract, the Contractor shall require and ensure that the cloud service provider meets security requirements equivalent to those established by the Government for the Federal Risk and Authorization Management Program (FedRAMP) Moderate baseline (https://www.fedramp.gov/resources/documents/) In the event that the Contractor discovers a cyber incident that affects a covered Contractor information system or covered defense information residing therein, or that affects the Contractor’s ability to perform the requirements of the contract that are designated as operationally critical support and identified in the contract, the Contractor shall—

In the event the Contractor discovers and isolates malicious software in connection with a reported cyber incident, the Contractor shall submit the malicious software to DC3 in accordance with instructions provided by the COR. The Contractor should NOT send the malicious software to the COR.

6.0 APPLICABLE PUBLICATIONS (CURRENT EDITIONS):

6.1 DoD Manual 8910.1-M, “Department of Defense Procedures for Management of Information Requirements”

6.2 DoD Directive 5160.41E, “Defense Language, Regional Expertise, and Culture (LREC) Program”

APPENDIX A

DoD/NGA Strategic Language list

POLISH

PORTUGUESE

PUNJABI

PUSHTU-AFGHAN

ROMANIAN

RUSSIAN

SOMALI

SPANISH

SWAHILI

TADJIK

TAGALOG

THAI

TURKISH

UKRAINIAN

UZBEK

URDU

VIETNAMESE

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