RFI_LTS_v2.0.docx

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Language Training Services (LTS)
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RFI_LTS_04032025
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This is a Request for Information (RFI) from the National Geospatial-Intelligence Agency (NGA) seeking information on Online Language Training Services (LTS) for its employees. The LTS will provide language learning capabilities for 59 different languages, with priority languages including Chinese, Russian, Arabic, Persian, Korean, French, Portuguese, and Spanish. The planned acquisition covers a base period from September 2025 to August 2026, with four potential option years extending through August 2030. The service will be an on-demand, online learning platform accessible from NGA workstations, home computers, or mobile devices.

Interested contractors must submit a white paper response by 5:00 pm ET on April 18, 2025, via email to specified NGA contacts. The white paper should be no more than 5 pages, using Times Roman 12-point font, and include details about the company's administrative information, experience with similar commercial and government language training services, capabilities, and recommendations. The RFI is specifically seeking unclassified information from potential vendors, with a focus on small business participation. Notably, this is an information-gathering exercise only and does not guarantee a future contract solicitation.

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UNCLASSIFIED//FOUO

LTS

LTS

REQUEST FOR INFORMATION

Language Training Services (LTS)

1.0 DESCRIPTION & PURPOSE

1.1The National Geospatial-Intelligence Agency (NGA) in support of HDNPF is seeking information from interested contractors for Online Language Training Services (LTS). LTS provides online language training to any NGA employee who chooses to learn a foreign language. The subscription is unclassified and therefore can be accessed from an NGA workstation, home computer, or a mobile device.
1.2The purpose of this Request for Information (RFI) is to gain information on current Industry practices that would meet NGA’s requirements for LTS.
1.3THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and planning purposes – it does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This RFI does not commit the Government to contract for any supply or service whatsoever. Further, NGA is not at this time seeking proposals and will not accept unsolicited proposals. Responders are advised that the U.S. Government will not pay for any information or administrative costs incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the interested party’s expense. Not responding to this RFI does not preclude participation in any future RFP, if any is issued.
2.0BACKGROUND

NGA has a mission-critical need for LTS to facilitate language learning, maintenance, and cultural knowledge from beginner to advanced levels for the 59 different languages listed on the DoD Strategic Language list. At a minimum, the priority languages the contractor shall provide are Chinese, Russian, Arabic, Persian (Farsi), Korean, French, Portuguese, and Spanish. The principal objective of the subscription is to provide a readily accessible, high quality, language learning venue for those employees that learn best from a self-paced program of language training. LTS is used to improve foreign language capabilities in accordance with DoD5160.41E and improve the efficiency of the Agency and to align mission capabilities with strategic priorities.

2.1PLANNED ACQUISITION: See attached LTS Statement of Work (SOW)
2.2PERFORMANCE:
2.2.1PERIOD (POP): Base: September 2025 – August 2026

Option Year 1: September 2026 – August 2027 Option Year 2: September 2027 – August 2028 Option Year 3: September 2028 – August 2029 Option Year 4: September 2029 – August 2030

2.2.2LOCATION(S): The Language Training Service (LTS) will be an on-demand language learning service available to all employees online from an NGA workstation, home computer, or a mobile device.
2.3CONSTRAINTS AND LIMITATIONS: The following are anticipated to apply to this acquisition: (e.g., does this fit into the current architecture, links to documents in a bidder’s library, anything that would help industry better understand the current environment.

Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d) requires that when Federal agencies develop, procure, maintain, or use information and communication technology (ICT), Federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who are not individuals with disabilities, unless an undue burden would be imposed on the agency. Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

The Federal Acquisition Regulation (FAR) Subpart 39.2 requires that acquisition of ICT supplies and services shall meet the applicable accessibility standards at 36 CFR Part 1194 (Section 508 Standards). The General Services Administration (GSA), in an effort to enforce accessibility of federally procured products and services, randomly select federal contracts for review. Guidance is given to DoD Components to review existing procurement and information technology policies and procedures to confirm that the Section 508 standards are appropriately considered and clearly stated when preparing requirements and solicitation documents.

2.4 SECURITY REQUIREMENTS: The following security requirements are anticipated to apply to this acquisition: Uncleared contractor personnel are authorized to work on this contract at the UNCLASSIFIED level without the requirement of a security clearance.

2.4.1 Cybersecurity Requirements

The Contractor must, at a minimum, implement 10 U.S.C. Sections 391 and 393 along with National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, “Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations” requirements.

If the Contractor intends to use an external cloud service provider to store, process, or transmit any covered defense information in performance of this contract, the Contractor shall require and ensure that the cloud service provider meets security requirements equivalent to those established by the Government for the Federal Risk and Authorization Management Program (FedRAMP) Moderate baseline (https://www.fedramp.gov/resources/documents/) In the event that the Contractor discovers a cyber incident that affects a covered Contractor information system or covered defense information residing therein, or that affects the Contractor’s ability to perform the requirements of the contract that are designated as operationally critical support and identified in the contract, the Contractor shall—

i. Notify the DoD Cyber Crime Center (DC3) and the COR in writing within 72 hours of incident discovery
ii. Conduct a review for evidence of compromise of covered defense information, including, but not limited to, identifying compromised computers, servers, specific data, and user accounts. This review shall also include analyzing covered Contractor information system(s) that were part of the cyber incident, as well as other information systems on the Contractor’s network(s), that may have been accessed as a result of the incident in order to identify compromised covered defense information, or that affect the Contractor’s ability to provide operationally critical support.

In the event the Contractor discovers and isolates malicious software in connection with a reported cyber incident, the Contractor shall submit the malicious software to DC3 in accordance with instructions provided by the COR. The Contractor should NOT send the malicious software to the COR.

3.0 REQUESTED INFORMATION

Responses shall only contain UNCLASSIFIED information and be marked “UNCLASSIFIED” on all pages in both the header and footer. No classified information may be included in your response.

Neither proprietary or classified concepts, nor classified information should be included in the submittal. Input on the information contained in the responses may be solicited and reviewed by NGA non-Government consultants or experts who are bound by appropriate non-disclosure agreements.

3.1 ADMINISTRATIVE

Information to include the following as a minimum:

3.1.1.Name, mailing address, overnight delivery address (if different from mailing address), phone number, fax number, company website, and e-mail of designated point(s) of contact.
3.1.2.BUSINESS TYPE.

Based upon () code: Translation and Interpretation Services NAICS 611630 applicable to this acquisition, the responder is to provide answers to the following questions:

To be considered for a Small Business set-aside, at least 50 % of the cost of contract performance incurred for personnel shall be expended for employees of the responder. (FAR 52.219-14, Limitation of Subcontracting)
RESPONSE
Are you a Small Business? (), If so, which type:
☐ YES ☐ NO
Small Disadvantaged small business? ()
☐ YES ☐ NO
Service-Disabled small business? (FAR 19.14)
☐ YES ☐ NO
8(a) Small Disadvantaged small business? (FAR 19.8)
☐ YES ☐ NO
HUBZone small business? (FAR 19.13)
☐ YES ☐ NO
Woman-Owned Small Business? (FAR 19.15)
☐ YES ☐ NO
Involved in a mentor and/or protégé program? ()
☐ YES ☐ NO
3.1.3Recommendation for alternative NAICS Code? Provide rationale for any NAICS Code applicable to the planned acquisition other than the NAICS code identified above.
3.1.4DUNS Number: _________________
3.1.5Commercial and Government Entity (CAGE) Code:
3.1.6Defense facility security clearance? What type? What level?
3.1.7Accounting system, if applicable? Date of last audit? Audit performed by? Determined adequate/inadequate?
3.1.8Purchasing system? Date determined adequate or inadequate?
3.1.9Timekeeping system? Date of last audit? Who performed? Determined adequate/inadequate?

3.1.10 Do you hold a GSA Federal Supply Schedule (FSS) contract applicable to the NAICS code (s) identified above? If yes, provide contract number(s).

3.1.11 Are you registered in SAM?

3.1.12 Are you interested in: Prime contract? Teaming to include Joint Venture? Subcontractor opportunities?

3.1.13Include additional details that are not already requested based on the constraints of the information request.
3.2EXPERIENCE
3.2.1COMMERCIAL.

Provide relevant details on the responder providing the same or similar services offered or made to the general public or to non-governmental entities for purposes other than governmental purposes in the last three (3) years. Relevant details to NGA’s proposed acquisition should include, but not be limited to, information regarding the contract value, size and length of the effort, responder performing as a prime or subcontractor, customary practices (warranty, financing, discounts, contract types, etc.) under which the sales of the service(s) are made, security details, the customary practices regarding customizing, modifying, or tailoring of a service(s) to meet customer needs and associated costs, the kinds of factors that are used to evaluate performance; the kinds of performance incentives used; the kinds of performance assessment methods commonly used; the common qualifications of the people performing the services; and requirements of law and/or regulations unique to these service(s), that can demonstrate the responder’s abilities and capacity to meet NGA’s statement of objectives.

3.2.2 GOVERNMENT.

Provide relevant details on the responder providing the same or similar services offered or made to Government agencies other than NGA in the last three (3) years. Relevant details to NGA’s proposed acquisition should include, but not be limited to contract value, information regarding the contract number, agency, responder performing as a prime or subcontractor, size and length of the effort, type of pricing and/or cost, security details, the kinds of factors used to evaluate performance; the kinds of performance incentives; the kinds of performance assessment methods; the qualifications of the people performing the services; and any unique terms and conditions, that can demonstrate the responder’s abilities and capacity to meet NGA’s statement of objectives.

3.2.3 NGA.

Provide relevant details on the responder providing the same or similar services offered or made to NGA in the last three (3) years. Relevant details to NGA’s proposed acquisition should include, but not be limited to contract value, information regarding the contract number, program name, size and length of the effort, responder performing as a prime or subcontractor, type of pricing and/or cost, security details, the kinds of factors used to evaluate performance; the kinds of performance incentives; the kinds of performance assessment methods; the qualifications of the people performing the services; and any unique terms and conditions, that can demonstrate the responder’s abilities and capacity to meet NGA’s statement of objectives.

3.3 CAPABILITIES

The following is the responder’s capabilities to meet the proposed acquisition set forth in section 2 of this RFI including the Statement of Objectives, Statement of Work, or Performance Work Statement.

3.3.1Government requirements needed to support the RFI statement of objectives
3.3.1.1Requirement capabilities that the responder currently possesses. Responses should include the relevant information regarding subscription service.,.
3.3.1.2Detail the service capabilities that the responder currently does not possess in order to meet the requirement in the SOW.
3.3.2Extent to which the responder has the ability to meet the proposed acquisition.

3.4 RECOMMENDATIONS

The responder is invited to provide information and recommendations for fashioning this proposed acquisition. Recommendation areas may include the type of contract, anticipated contract terms & conditions, incentives, variations in delivery schedule, price and/or cost proposal support, and data requirements, contract pricing, and any other areas that the responder believes is relevant for the Government to achieve its stated objectives. The responder may opine regarding what portion of the work could be set-aside for small businesses if all the required work cannot be provided by a small business. Details to support any recommendations for partial small business set-asides should be included.

4.0RESPONSES
4.1Interested parties are directed to respond to this RFI with a white paper.
4.2White paper shall be in Microsoft Word for Office or compatible format and shall not exceed 5 pages. A page is defined as each face of an 8½” x 11” sheet with information contained within a one-inch margin on all sides. Font type shall be Times Roman 12 point.
4.2.1Interested parties are encouraged to utilize the Comment Matrix format in their white paper when providing comments, questions, and/or suggestions to the PWS.
4.3Responses containing the white paper are due no later than 5:00 pm ET on 18 April 2025. Responses shall be limited to and submitted via e-mail only as a message attachment to Haydee.L.SotoCarreras@nga.mil and Collin.M.Larson@nga.mil with the message subject line “RFI Response - [INSERT Business name]”.
4.4Proprietary information, if any, should be minimized and SHALL BE CLEARLY MARKED. To aid the Government, please segregate proprietary information. Please be advised that all submissions become Government property and will not be returned.
5.0MEETINGS AND DISCUSSIONS

The Government representatives may or may not choose to meet with potential RFI service provider. Such meetings and discussions would only be intended to get further clarification of potential capability, especially any development and certification risks.

6.0 QUESTIONS

Questions and the whitepaper regarding this RFI should be submitted in writing by e-mail to Haydee.L.SotoCarreras@nga.mil and Collin.M.Larson@nga.mil

7.0 SUMMARY

This RFI is only intended for the Government to identify sources that can provide the needed services to fulfill the Government’s statement of objectives. The information provided in this RFI is subject to change and is not binding to the Government. The Government has not made a commitment to procure any of the RFI requirements discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. All submissions become Government property and will not be returned.

STATEMENT OF WORK (SOW)

COMMENT MATRIX FOR THE LTS

REQUEST FOR INFORMATION

COMMENT #
SOW PAGE #
SOW SECTION
COMMENT/QUESTION/SUGGESTION

AFD://LOCAL//FAS TEMPLATES_RFI TEMPLATE_V1.0 PAGE 2 OF 6

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