SOW - LEID 4554978.docx

Statement of Work

1.0. General Objectives

The intent of this Statement of Work (SOW) is to define requirements for:

The purpose of this proposed requirement is to acquire an annual service agreement for the Biometric Asset Control System (BACS) manufactured by Law Enforcement Intelligent Devices (LEID. This system is installed in the armory in the Division of Police. This system allows officers to access their duty firearms as well as access the other firearms stored in the armory. This service agreement is required to maintain access to the armory in working order.

2.0. General Requirements

· The Contractor will be responsible for maintaining and repairing the BACS;

· The Contractor will respond to a request for service or repair within 24 hours;

· The Contractor will service the BACs as needed

· The Contractor will complete all repairs within 2 days after the receipt of repair requests;

· The Contractor will provide a loan BACS if DP’s equipment needs to be moved off-site for repairs;

3.0. Description of Project Deliverables

· The Contractor must be available from 8 am to 5 pm Monday through Friday;

· All service and repairs must be completed within 48 hours of the start of work;

· Training whenever new features are implemented.

6.0 COR – Contracting Officer’s Representative

Carmen Kaplan Division of Police National Institutes of Health Building 31, Room B3B18 Bethesda, Maryland 20892 Phone 301-496-7598 Email: kaplanc@mail.nih.gov