SOW Health Literacy.pdf
PDF 483 KB Posted
- Attached to
- Health Literacy Videos
- Solicitation number
- 75H704-23-Q-00070
About this file
This document outlines a statement of work for a firm fixed price contract to develop health literacy videos and materials for the Indian Health Service. The selected contractor will produce a teach-back techniques video, an employee training video on health literacy topics, and a patient video on medication. They will also review and edit three written public materials to improve comprehension and meet plain language standards. Deliverables include developing scripts and filming at an IHS site by month three. The final training video is due in month six along with edited written materials. All content must be Section 508 compliant and include captions. The period of performance is eight months with unlimited government data rights to all materials produced.
View the file
Other files
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Statement of Work
Health Literacy Project
I. Introduction
The Indian Health Service (IHS) Health Education program is planning to hire a contractor to develop video on teach-back techniques, employee training video, patient video on medication, and technical assistance to review written materials to meet health literacy.
II. General Information
The purpose of this contract is to assist the IHS Health Literacy Workgroup to develop patient educational video, training videos for staff, and revise 3 (three) written public-facing materials that meets health literacy and plain language to increase comprehension and understanding. The final products supports the HHS Health Literacy Plan.
III. Period of Performance
8-month contract with no option year.
IV. Contract Type
This is a Firm Fixed Price contract.
V. TASKS
The contractor shall provide the personnel and services to perform the below tasks.
Task 1: Kickoff Meeting and Conference Calls
The contractor shall:
Task 1.1 Schedule a teleconference with the COR at least 2-weeks after effective date of contract to review the scope of work and timeline.
Task 1.2. Schedule a teleconference with the COR every two-weeks to report on progress on task orders.
Task 2: Develop teaching and patient videos
Task 2.1 Meet with the IHS Health Literacy Workgroup to identify a clinic/hospital and staff to record the teach-back technique. The final product should be 3-5 minutes long.
Task 2.2 The contractor will develop the teach-back technique script to ensure that each step of this technique is included.
Task 2.3. Meet with the COR to identify a site to develop a patient educational video focusing on “Talking to Your Provider about Medication.” The video should be
2-3 minutes long.
DEPARTMENT OF HEALTH & HUMAN SERVICES Public Health Service
Indian Health Service Rockville MD 20857
Task 2.4. The contractor will work with the IHS Health Literacy workgroup to develop a script and identify a provider for the recording.
Task 2.5 The Contractor will coordinate conference calls with the selected site to answer any questions before traveling to site and coordinate travel for their staff.
Task 2.6. Contractor will cut and edit the videos, captioned enable, insert titles, music, acknowledgments, and logos into the videos.
Task 2.7. Contractor will coordinate a conference call with the IHS Health Literacy
Workgroup to review and approve the final videos.
Task 3: Develop training video for employees
Task 3.1. Contractor will develop and record a one-hour presentation on a health literacy topic identified by the IHS Health Literacy Workgroup. The one-hour video will cost of five (5) pre-test questions at the beginning of the video and provide the answers at the end of the video. The video will be recorded using
Zoom Platform.
Task 3.2. Contractor will cut and edit the video, captioned enable, insert title, and logos into the video.
Task 3.3. Contractor will submit the final training video to IHS Health Literacy Workgroup for review and approval.
Task 4: Review and edit written materials
Task 4.1 The contractor will review and edit (3) three written materials to improve patient comprehension and understanding that meets plain language and health literacy principles. The IHS Health Literacy Workgroup will identity the written materials that needs revisions.
Task 4.2 The contractor will revise materials and submit final revisions to the IHS Health
Literacy for approval.
V. Schedule of Deliverables
Task 2: Develop teaching and patient videos
Task 2.1 Contractor shall meet with the IHS Health Literacy Workgroup to identify a clinic/hospital and individuals to record the teach-back technique at least one-month of the contract.
Task 2.2 The contractor will develop teach-back technique script to ensure that each step of this technique is included at least 6-weeks after the contract.
Task 2.3. Meet with the COR to identify a site to develop a patient educational video focusing on “Talking to Your Provider about Medication.” Month 2 of the contract.
Task 2.4. The contractor will work with the IHS Health Literacy workgroup to develop a script and identify a provider for the recording. Month 3 of the contract.
Task 2.5 The Contractor will coordinate conference calls with the selected site to answer any questions before traveling to site and coordinate travel for their staff. Month 3 of the contract.
Task 2.6. Contractor will cut and edit the video, captioned enable, insert title, music, acknowledgments, and logos into the finished videos. The teach-back video will be 3-5 minutes long. The “Talking to Your Provider about Medication will be 2-3 minutes long.
Task 2.7. Contractor will coordinate a conference call with the IHS Health Literacy
Workgroup to view and approve the final video. Month 5 of the contract.
Task 3: Develop training video for employees
Task 3.1. Contractor will develop and record a one-hour presentation consisting of at least five (5) pre-test questions at the beginning of the video and provide the answers at the end of the video. Final video be captioned enable, titled, logos inserted and must meet 508 compliance. Month 6 of the contract.
Task 3.3. Contractor will submit the final training video to IHS Health Literacy Workgroup for review and approval. Month 6 of the contract.
Task 4: Review and edit written materials
Task 4.1 The contractor will review and edit (3) three written materials to improve patient comprehension and understanding that meets plain language and health literacy principles. The IHS Health Literacy Workgroup will identity the written materials that needs revisions to meet health literacy. Month 1 - 6 of the contract.
Task 4.2 The contractor will revise materials based on focus group feedback and submit final copy to the IHS Health Literacy for approval. Month 7 of the contract.
VI. Section 508 Compliance
The Contractor will ensure all web content and meeting materials are Section 508 compliant and meet accessibility standards from the United States Access Board (36 CFR Part 1194) for web-based internet information and applications. Contractor will also be responsible for converting training videos for 508 compliant.
VII. Disabled Support Services
The Contractor shall enable captions for those who are hearing-impaired.
X. Data Rights
The government has unlimited rights to all the documents and materials produced under this contract. All documents and materials collected or produced under this contract shall be
Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor.
XI. Special Requirements (e.g. site selection, special knowledge, sub-contractors, etc.)
The contractor must have knowledge of plain language, health literacy, principles, and techniques and previous experience in conducting training on health literacy.
File details come from the government source that posted it. Updated .