SOW for 325 CS Local Telecom SIP.pdf

STATEMENT OF WORK

For

325th Communications Squadron

Session Initiation Protocol (SIP) for Commercial Local & Long-Distance Calling Capabilities

At Tyndall AFB, FL

Prepared By

325 CS/SCOI

563 N. Suwanee Rd, Building 649

Tyndall AFB, FL 32403

08 August 2024

V1

Controlled Unclassified Information

Table of Contents

1. BACKGROUND

2. OBJECTIVE

3. SCOPE OF WORK

4. ROLES AND RESPONSIBLITIES

5. DELIVERABLES

6. SPECIFIC REQUIREMENTS

7. GENERAL INFORMATION

APPENDIX A. SITE SPECIFIC REQUIREMENTS

APPENDIX B. APPLICABLE DOCUMENTS AND STANDARDS

1. BACKGROUND.

The Department of Defense (DoD) Chief Information Officer (CIO) has mandated all Low-Speed Time-Division Multiplexing (LSTDM) transport technologies used for mission-related tasks be retired and replaced with IP based technologies. This is due to commercial support and hardware for LSTDM equipment being more difficult to find or phased out entirely. Due to changes in technology, equipment, and processes, it has become evident that the Government should acquire these services in a performance-based manner, consistent with the principles contained in Air Force Instruction (AFI) 63-138 “Acquisition of Services.” These services are considered Information Technology (IT) In Accordance With (IAW) Defense Federal Acquisition Regulation Supplement (DFARS) 239.74 “Telecommunications Services.” The requirement herein represents the site’s performance-based requirements for local, long-distance “dial-tone” and ancillary services as defined herein. As a part of the new process, the Air Force (AF) encourages the Contractor to identify or suggest improvements to existing LTS processes, operating procedures, systems, or applications to the Contracting Officer.

2. OBJECTIVE.

This requirement will replace Local Telecommunication Services that are currently provided on LSTDM circuits with emulated Session Initiation Protocol (SIP) to TDM circuit. All connectivity requirements and features currently transported over the existing LSTDM must be migrated to a true SIP path without loss of capabilities. This PWS is for a managed SIP circuit. The Local Telecommunications Provider will support the installation 24 hours a day/seven days a week/365 days a year (24/7/365). This requirement will provide essential local commercial and long-distance telecommunication capabilities and features supporting the 325th Fighter Wing and its tenant units located at Tyndall AFB (TAFB), FL.

3. SCOPE OF WORK.

The Local Telecommunications Provider shall provide SIP trunk services to TAFB, FL. The Point-of- Presence (POP) shall be in Building 649, located at 563 N. Suwanee Rd, TAFB, FL 32403. 325 CS will provide rack space and power for the SIP service components that need to be installed. The Local Telecommunications Provider shall coordinate an Authorized Service Interruption (ASI) with 325 CS to transition the commercial local and long-distance calling capabilities from TDM to SIP. Full services for the SIP circuit shall be completed and transitioned to no later than 01 March 2025.

4. ROLES AND RESPONSIBLITIES

Tyndall AFB SIP Roles and Responsibilities Contractor TAFB

1. Provide SIP service strategies, policies and requirements

X

2. Provide SIP service design and engineering to meet TAFB strategies and requirements X

3. Approve SIP service design and engineering

4. Provide, operate and manage SIP service to meet TAFBs operational requirements as they evolve

5. Install, maintain and provide problem resolution for all SIP services X

5. Provide rack space and power for SIP service components X

6. Procure SIP service components and carrier services X

7. Coordinate with and support the provisioning and installation of the TAFB SIP service through traditional wired and emerging methodologies

8. Manage and maintain the equipment lines and circuits for SIP service X

9. Coordinate with inter-exchange carriers to provide connectivity X

10. Provide TAFB with a detailed explanation of outages that identify the regional impact, source of outage, and preventative measures being takes to prevent future similar outages

11. Provide all necessary resources to implement, manage, control, operate, and maintain the required services outlined in this SOW to include labor, equipment and materials (if not Government furnished).

5. DELIVERABLES.

5.1. SIP Service Engineering design.

6. SPECIFIC REQUIREMENTS.

6.1. SIP Circuit Installation Date. The SIP circuit shall be completed and transitioned to no later than 01 March 2025.

6.2. Burn-in Period. There shall be a two week burn-in period to verify all SIP capabilities are working correctly before acceptance of the SIP circuit.

6.3. Phone number requirements. Table A-1 and Table A-2 list the total amount of phone numbers and Concurrent Call Licenses (CCLs) required for this SOW. The contractor must allow room for growth in both tables for future expansion of TAFB.

6.4. E-911 ANI/ALI Compatibility. E-911 is required to work with this SIP service to provide Automatic Number Identification (ANI) and Automatic Location Identifier (ALI) information to local emergency services.

7. GENERAL INFORMATION.

7.1. TAFB Voice Network. TAFB’s voice network is comprised of Cisco equipment. The Session Border Controller (SBC) is Cisco CUBE, version 17.3, running on a Cisco ISR4351/K9.

7.2. Hours of Operation. The Contractor shall perform the services required under this contract during the normal duty hours Monday thru Friday between the hours of 0730 and 1630 except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Non-duty hours work needs to be coordinated through 325 CS at least 3 duty days in advance.

7.3. Recognized Federal Holidays. New Year’s Day, Martin Luther King Jr.’s Birthday, President’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, and Christmas Day.

APPENDIX A. SITE SPECIFIC REQUIREMENTS

Table A-1. Direct-Inward-Dialing (DID) Numbers

NPA-NXX-XXXX DID Directory Numbers

(850) 282-0000 to 282-0999 1,000

(850) 282-4000 to 282-4999 1,000

(850) 282-8000 to 282-8999 1,000

(850) 283-0000 to 283-9999 10,000

TOTAL 13,000

Table A-2. Concurrent Call Licenses (CCLs)

CCL Total Between 250-300 (cost dependent)

APPENDIX B. APPLICABLE DOCUMENTS AND STANDARDS

The Contractor shall work to enforce all military and commercial standards where applicable. In the event of a conflict between a commercial document and a Federal or Military Standard, the Federal or Military Standard shall take precedence. It is the Contractor's responsibility to identify and obtain applicable standards proposed for the scope of work in this SOW.

The following tables are not all-inclusive lists of standards. The contractor shall obtain and comply with any other applicable manuals not identified in these tables that would be required to meet industry standards.

Table B-1. Federal Government Standards

NUMBER TITLE

WEBSITE OR

LOCATION

OSHA Occupational Safety and Health Administration (OSHA) http://www.osha.gov OSHA CFR 29 Part 1910-268 - (1988)

Telecommunications

EPA Environmental Protection Agency (EPA) http://www.epa.gov/ EPA EPA Rules, Regulations, and Legislation

DODD 5220.22 DOD Industrial Security Program Directive

DOD JTA ver. 4 Department of Defense Joint Technical Architecture

AFI 31-101 The Air Force Installation Security Plan

Table B-2. Military Standards

NUMBER TITLE

MIL-STD-188-154A Subsystem, Equipment, and Interface Standards for Common Long Haul and Tactical Telecommunications Control Facilities

MIL-STD-188-124B Grounding, Bonding and Shielding for Common Long Haul/Tactical Communications Systems

MIL-HDBK 419A,

Vol. I and II

Grounding, Bonding, and Shielding for Electronic Equipment and Facilities

MIL-HDBK-232A Red/Black Engineering Installation Guidelines MIL-HDBK-411B Power and the Environment for Sensitive DoD Electronic Equipment AFI 32-1065 Grounding Bonding and Shielding for Electronic Equipment and Facilities AFI 91-203 Air Force Consolidated Occupational Safety Instruction MIL-HDBK-1857 Grounding, Bonding and Shielding Design Practices MIL-HDBK-454B General Guidelines for Electronics Equipment Local Standards Tyndall AFB Construction Standards

(Copies of the above documents may be obtained from the Naval Publications and Forms Center (NPFC 105), 5801 Tabor Ave, Philadelphia PA 19120.)

Table B-3. Commercial Standards and Manuals

NUMBER TITLE WEBSITE OR LOCATION

BICSI TDM

Manual

Building Industry Consulting Service International, Inc. (BICSI) Telecommunications Distribution Methods (TDM) Manual http://www.bicsi.org/

NFPA 70 National Fire Protection Association (NFPA) National Electric Code http://www.nfpa.org/

NFPA 72 National Fire Alarm Code

EIA/ECA-310-E Racks, Panels and Associated Equipment http://www.eia.org/ http://www.tiaonline.org/

TIA-526-7 Measurement of Optical Power Loss of Installed Single-mode Fiber Cable Plant

TIA-526-14-B Optical Power Loss Measurement of Installed Multimode Fiber Cable Plant

ANSI/TIA 568.0-C Generic Telecommunications Cabling for Customer Premises

ANSI/TIA-568.1-D Commercial Building Telecommunications Cabling Standard

ANSI/TIA-568.2-D Balanced Twisted-Pair Telecommunications Cabling and Components Standard

ANSI/TIA-568.3-D Optical Fiber Cabling Components Standard

ANSI/TIA 569-B Commercial Building Standard for Telecommunications Pathways and Spaces

TIA-570-B Residential Telecommunications Infrastructure Standard

TIA-598-C Optical Fiber Cable Color Coding

ANSI/TIA-606-B –

(2002)

Administration Standard for the Telecommunications Infrastructure of Commercial Buildings

TIA/EIA-607

(2002)

Commercial Building Grounding and Bonding Requirements for Telecommunications

TIA-758-A Customer-owned Outside Plant Telecommunications Infrastructure

ANSI/TIA 942 Telecommunications Infrastructure Standard for Data Centers

ANSI/NECA/BICSI

-002

Data Center Design and Implementation Best Practices

RUS Bulletin 1751F-801

Electrical Protection Fundamentals

RUS Bulletin

1753F-201 (PC-4)

RUS Standard for Acceptance Tests and Measurements of Telecommunications Plant

RUS Bulletin

1753F-207 (PE-

REA Specification for Terminating Cables