SOW - Fingerprinting 3-18-2024.pdf

USMS Statement of Work – Electronic Fingerprinting Services 1

U.S. Marshals Service Tactical Operations Division Statement of Work

Electronic Fingerprinting Capture and Transmission

1. Background

The U.S. Marshals Service (USMS) – Tactical Operations Division – Office of Security Programs – Personnel Security Branch (PSB) requires electronic fingerprinting services that provide the ability to capture applicant fingerprints and transmit them electronically to USMS’s government background investigations provider, Defense Counterintelligence and Security Agency (DCSA).

2. Objective

The objective of this contract is to establish electronic fingerprinting services for the USMS. The USMS TOD has a need for a contractor to provide the services outlined in this Statement of Work

(SOW).

3. Scope of Work

The contractor shall provide services that can meet the below requirements and tasks. The contractor must provide all personnel, supervision, and other items and services necessary to perform as defined in this SOW. The contractor must perform to the standards in this contract.

4. Role and Responsibilities for Government Personnel

Contracting Officer (CO): The CO has the overall and primary responsibility for the administration of this contract. Only the CO has the authority to enter into, administer, or terminate this contract on behalf of the Government. This includes modifying and deviating from the contract’s terms, conditions, requirements, specifications, and delivery schedules; making final decisions involving such matters as invoice payments or other consideration due to the Government for nonperformance or unsatisfactory performance, interpreting the contract, and resolving disputes; and terminating the contract for default or convenience. The CO also has authority to delegate certain responsibilities to an authorized Contracting Officer Representative.

Contracting Officer’s Representative (COR): The CO will appoint individual(s) to act as authorized representatives in the monitoring and administration of this contract. This individual is designated in writing as a COR. An individual designated as a COR is authorized to perform the following functions and those functions in accordance with the COR designation memo:

o Coordinate the technical aspects of this contract and inspect all required services.

o Certify, accept, and reject invoices deemed improper for payment for the services and/or supplies rendered and allowed under the terms and conditions of this contract.

o Evaluate the contractor’s performance.

5. Contract Type

The Government anticipates a single award, firm fixed-price, contract resulting from this solicitation.

USMS Statement of Work – Electronic Fingerprinting Services 2

6. Period of Performance

The term of this anticipated contract shall be one year from the date of award. Four (4) subsequent one (1) year option periods may be exercised, at the sole discretion of the Government. The Government reserves the right to not exercise an Option Period, if it is no longer needed, no longer represents competitive pricing, or does not provide adequate service (delivery, billing, item quality, etc.).

During these periods, the contractor will capture and transmit approximately four thousand (4,000) fingerprints for Background Investigations (BI). See table below for CLIN structure.

CLIN Description QTY Base Year

Option Period 1

Option Period 2

Option Period 3

Option Period 4

Capturing and transmitting fingerprints for Background Investigations (BI)

4,000 0001 1001 2001 3001 4001

7. Place of Performance

All work shall be performed at the contractor’s location. See 8.2 for service location geographical restrictions.

8. Specific Requirements

The Contractor must be currently approved to work with the federal government and be an FBI-approved channeler. The Contractor must be able to collect fingerprints, save them in the required format as outlined by DCSA, and transmit them utilizing DCSA’s Secure Web Fingerprint Transmission (SWFT) program. The SWFT program is a direct pipeline to the intended recipient, DCSA. Additionally, the SWFT program is governed by DCSA and the only authorized means of electronic transmission.

The Contractor’s service location(s) must be within 100 miles of the following US cities, Puerto Rico, the U.S. Virgin Islands and Guam.

Albuquerque, NM Alexandria, VA Anchorage, AK Atlanta, GA Baltimore, MD Baton Rouge, LA Billings, MT Birmingham, AL Boise, ID Boston, MA Brooklyn, NY Buffalo, NY Burlington, VT Cedar Rapids, IA Charleston, WV Charlotte, NC Cheyenne, WY

Chicago, IL Clarksburg, WV Cleveland, OH Columbia, SC Columbus, OH Concord, NH Dallas, TX Denver, CO Des Moines, IA Detroit, MI East St. Louis Fargo, ND Fort Smith, AR Grand Rapids, MI Greensboro, NC Hagatna, GU Hammond, IN

Hato Rey, PR Honolulu, HI Houston, TX Indianapolis, IN Jackson, MS Kansas City, MO Knoxville, TN Las Vegas, NV Lexington, KY Little Rock, AR Los Angeles, CA Louisville, KY Macon, GA Madison, WI Manhattan, NY Memphis, TN Miami, FL

USMS Statement of Work – Electronic Fingerprinting Services 3

Milwaukee, WI Minneapolis, MN Mobile, AL Montgomery, AL Muskogee, OK Nashville, TN New Haven, CT New Orleans, LA Newark, NJ Oklahoma City, OK Omaha, NE Oxford, MS Philadelphia, PA Phoenix, AZ

Pittsburgh, PA Portland, ME Portland, OR Raleigh, NC Roanoke, VA Sacramento, CA Salt Lake City, UT San Antonio, TX San Diego, CA San Francisco, CA Savannah, GA Scranton, PA Seattle, WA Shreveport, LA

Sioux Falls, SD Spokane, WA Springfield, IL St. Louis, MO Syracuse, NY Tallahassee, FL Tampa, FL Topeka, KS Tulsa, OK Tyler, TX Washington, DC Wilmington, DE

9. Specific Tasks

The Contractor will collect fingerprints for USMS personnel utilizing the Contractor’s online secure portal as requested by staff assigned to the Personnel Security Branch (PSB). The Contractor’s portal will allow PSB staff continued access and oversight of each applicant’s progress (from initial fingerprint request to the successful transmission to the intended investigation agency). The Contractor will have a “reports” capability, allowing for the tracking and statistical analysis of all events within the system.

Contractor will establish a USMS account for an unlimited amount of PSB Security Assistants

Contractor will provide initial setup and training to PSB Security Assistants

Contractor will maintain the USMS account and provide continued training and support to PSB Security Assistants during the period of the performance of the contract

Contractor will collect fingerprints for persons identified by PSB Security Assistants and entered into the Contractor’s request system and transmitted as indicated

Contractor will provide support to USMS applicants via web and/or toll-free number in accordance with the Contractor’s established customer service hours

Contractor will neither require nor provide any software/hardware to be installed on USMS information technology (IT) systems and information resources.

Access to Contractor’s online account will be via Non-classified Internet Protocol (IP) Router Network (NIPRNet)

Contractor will ensure their system utilizes a multi-layered security process by:

o utilizing username and passwords for both applicants and PSB staff;

o purging all data (fingerprints and Personally Identifiable Information) after successful transmission of fingerprints;

o Contractor’s personnel receive reoccurring FBI Cyber Awareness Security training;

USMS Statement of Work – Electronic Fingerprinting Services 4 o Contractor’s personnel receive reoccurring training on how to capture fingerprints; and, o Contractor’s personnel complying with National Institute of Standards and Technology (NIST) and Federal Information Processing Standards (FIPS)

10. Government Furnished Property, Materials, Facilities, and Equipment

Government furnished property, materials, facilities, and equipment will not be provided for this requirement.

11. Invoicing

The Contractor will issue invoices on the 30th Calendar date of the month for the prior month’s services. The USMS representative will certify that the contractor performed and that the government received the hours and/or materials billed by the contractor at the agreed prices/rates.

At a minimum, the Contractor’s invoice must include the following information:

Company name and address, Data Universal Numbering System (DUNS) number and/or

Unique Entity Identifier number (UEI), Taxpayer Identification Number (TIN) Contract number, Invoice number, Invoice date USMS name, Address Period of performance covered by invoice.

CLIN numbers, supporting documentation as necessary Total price, Prompt payment discount terms

NOTE: If any of the information listed above is absent from an invoice then the USMS will reject your invoice. Failure to comply with all invoicing instructions outlined in this SOW will result in automatic rejection of your invoice.

11.1. U.S. Department of the Treasury’s Invoice Processing Platform (IPP)

The USMS reserves the right to require payment requests be submitted electronically through the U.S. Department of the Treasury's Invoice Processing Platform System (IPP). The IPP website address is: https://www.ipp.gov. In the event the USMS implements the IPP the Contractor must use the IPP website to register access and use IPP for submitting requests for payment.

The Contractor Government Business Point of Contact (as listed in SAM) will receive enrollment instructions via email from IPP Customer Support within 3 - 5 business days of the contract award date. Contractor assistance with enrollment can be obtained by contacting the IPP Customer Support Desk via email IPPCustomerSupport@fiscal.treasury.gov or phone (866) 973-3131.

If the Contractor is unable to comply with the requirement to use IPP for submitting invoices for payment, the Contractor must submit a waiver request in writing to the Contracting Officer. The USMS will provide the contractor with sufficient notice to enact IPP procedures and/or submit a waiver request if the USMS pursues this requirement’s implementation.