Key Characteristics and Evaluation Criteria.pdf

Key Characteristics and Evaluation Criteria

The Basis of Award will be the Lowest Priced Technically Acceptable (LPTA) among all offerors with an acceptable past performance rating. The key characteristics and evaluation criteria are as follows:

The Contractor must be currently approved to work with the Federal Government and must be an FBI-approved channeler for departmental order submissions.

Contractor must be listed on the FBI-approved channelers list that can be found at: https://www.fbi.gov/how-we-can-help-you/more-fbi-services-andinformation/ identity-history-summary-checks/list-of-fbi-approved-channelersfor-departmental-order-submissions.

The Contractor must be able to collect fingerprints, save the fingerprints in the required format as outlined by DCSA and transmit them utilizing DCSA’s Secure Web Fingerprint Transmission (SWFT) program.

The Contractor must have service locations within 100 miles of the following U.S.

cities, Puerto Rico, the U.S. Virgin Islands and Guam:

Albuquerque, NM Des Moines, IA Miami, FL Alexandria, VA Detroit, MI Milwaukee, WI Anchorage, AK East St. Louis Minneapolis, MN Atlanta, GA Fargo, ND Mobile, AL Baltimore, MD Fort Smith, AR Montgomery, AL Baton Rouge, LA Grand Rapids, MI Muskogee, OK Billings, MT Greensboro, NC Nashville, TN Birmingham, AL Hagatna, GU New Haven, CT Boise, ID Hammond, IN New Orleans, LA Boston, MA Hato Rey, PR Newark, NJ Brooklyn, NY Honolulu, HI Oklahoma City, OK Buffalo, NY Houston, TX Omaha, NE Burlington, VT Indianapolis, IN Oxford, MS Cedar Rapids, IA Jackson, MS Philadelphia, PA Charleston, WV Kansas City, MO Phoenix, AZ Charlotte, NC Knoxville, TN Pittsburgh, PA Cheyenne, WY Las Vegas, NV Portland, ME Chicago, IL Lexington, KY Portland, OR Clarksburg, WV Little Rock, AR Raleigh, NC Cleveland, OH Los Angeles, CA Roanoke, VA Columbia, SC Louisville, KY Sacramento, CA Columbus, OH Macon, GA Salt Lake City, UT Concord, NH Madison, WI San Antonio, TX Dallas, TX Manhattan, NY San Diego, CA Denver, CO Memphis, TN San Francisco, CA Savannah, GA Springfield, IL Tulsa, OK Scranton, PA St. Louis, MO Tyler, TX Seattle, WA Syracuse, NY Washington, DC Shreveport, LA Tallahassee, FL Wilmington, DE Sioux Falls, SD Tampa, FL Spokane, WA Topeka, KS

The Contractor will collect fingerprints for USMS personnel utilizing the Contractor’s online secure portal as requested by staff assigned to the Personnel Security Branch (PSB). The Contractor’s portal will allow PSB staff continued access and oversight of each applicant’s progress (from initial fingerprint request to the successful transmission to the intended investigation agency). The

Contractor will have a “reports” capability, allowing for the tracking and statistical analysis of all events within the system.

o Contractor will establish a USMS account for an unlimited number of PSB Security Assistants;

o Contractor will provide initial setup and training to PSB Security Assistants;

o Contractor will maintain the USMS account and provide continued training and support to

PSB Security Assistants during the period of performance of the contract;

o Contractor will collect fingerprints for persons identified by PSB Security Assistants and enter into the Contractor’s request system and transmit as indicated;

o Contractor will provide support to USMS applicants via web and/or toll-free number in accordance with the Contractor’s established customer service hours;

o Contractor will neither require nor provide any software/hardware to be installed on

USMS information technology (IT) systems and informational resources;

o Access to Contractor’s online account will be via Non-classified Internet Protocol (IP)

Router Network (NIPRNet);

o Contractor will ensure their system utilizes a multi-layered security process by:

utilizing username and passwords for both applicants and PSB staff;

purging all data (fingerprints and Personally Identifiable Information) after successful transmission of fingerprints;

Contractor’s personnel receive reoccurring FBI Cyber Awareness Security training;

Contractor’s personnel receive reoccurring training on how to capture fingerprints; and, Contractor’s personnel complying with National Institute of Standards and

Technology (NIST) and Federal Information Processing Standards (FIPS).

All contractors must meet all of the above requirements in order to be considered.