SOW.pdf

For Official Use Only

Statement of Work Laboratory Pipette Calibration and Service

Brooke Army Medical Center (BAMC) Fort Sam Houston, Texas 78234

1. Scope: This is a non-personnel service under which the personnel rendering the services are not subject, either by the contract's terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the government and its employees. These services are needed to provide licensed software subscription for tissue management Services for Brooke Army Medical Center. The Government shall not exercise any supervision or control over the contract service providers performing services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

2. Requirements: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform clinical reference laboratory testing services as defined in this Statement of Work (SOW) except for those items specified as government.

3. Description of Services:

a. The Contractor shall perform on-site calibration services for all laboratory pipettes to accreditation standards, including documentation for all services provided to be used for accreditation inspections.

b. The Contractor shall coordinate on-site service with the Contracting Officer Representative at least two weeks in advance, to provide services within one five (5) business day period or less, unless otherwise agreed upon.

c. Government will receive copies of all calibrations, services, repairs, or replacement as requested to be used for validation, record-keeping, and accreditation.

d. The Contractor shall be responsible for transportation, travel, and other requirements to get the required personnel on-site, and will invoice the government a one-time fee as outlined in the CLIN on the purchase request / contract.

e. The Contractor shall notify the COR and the laboratory Officer in Charge or Supervisor of any repairs or replacements required.

f. The Contractor shall perform repairs onsite; if repairs cannot be performed on-site, pipettes will be shipped to the vendor for service or replacement and will be returned to standard to BAMC or replaced within 14 business days of problem identification, unless otherwise agreed upon with the COR.

g. Repairs and replacement costs will be billed to the defined CLIN per the purchase request / contract. The vendor is not to exceed costs outlined in this CLIN unless modified by the Government and agreed upon by both parties.

h. The Contractor shall provide certified individuals to perform on-site services that can pass a background check and obtaining a Visitor Pass / Vendor Pass to Fort Sam Houston – Brooke Army Medical Center. Information to obtain this pass will be provided to the COR at least two (2) weeks in advance of the start of on-site service. Should personnel not qualify for base access, rescheduling of service will not be at the cost of the Government.

i. The Vendor will keep records of all on-site service, repairs, and replacements for at least five

(5) years after the completion of this contract.

j. The Contractor is responsible for the conduct of his/her employees. All services shall be provided in accordance with established standards, principles, and ethics of the profession and applicable professional specialty organizations and shall ensure the highest regard to patient dignity.

k. Complaints will be validated by the COR and be reported in writing to the Contracting Officer and the Contractor for action, if it constitutes a failure to perform, as determined by the Government. The Contractor shall have no more than one substantiated complaint for each period of performance.

l. Contractor Representation. The Contractor shall designate a Contract Officer Technical Representative (COTR) for the contract. The COTR shall be the only authorized representative to discuss with the COR, any and all sustainment services required by the contract and ensure response to requests for performance of the contract. The COTR shall have the authority to make decision for the Contractor. The Contracting Officer or the COR shall be notified promptly whenever the POC changes. COTR shall be submitted no later than 10 days after award of contract, and shall include as a minimum name, title, and telephone number.

4. Bill of Materials: N/A

5. Delivery Requirements: All orders (replacement pipettes or any parts deemed necessary by the vendor) will be delivered to the following location:

a. Location:

Brooke Army Medical Center Quality Assurance, Department of Pathology 4th Floor, Room 423-10 3551 Roger Brooke Drive Fort Sam Houston, TX 78234

b. Schedule: BAMC hours of operation are between 7:00AM and 4:00PM CST, Monday – Friday, except Federal Holidays.

Base year: 01 Oct 2025 – 30 Sep 2026 Option Year 1: 01 Oct 2026 – 30 Sep 2027 Option Year 2: 01 Oct 2027 – 30 Sep 2028 Option Year 3: 01 Oct 2028 – 30 Sep 2029 Option Year 4: 01 Oct 2029 – 30 Sep 2030

c. Points of Contact (POC):

Primary:

CPT Amina R. Zeidan Contracting Officer Representative Phone Number: 210-916-0717 Email: amina.r.zeidan.mil@health.mil

Secondary:

LTC Anthony R. Jones Deputy Chief Microbiology, DPALS Phone Number: 210-539-9435 Email: anthony.r.jones14@health.mil

6. Installation: Brooke Army Medical Center

7. Invoicing Instructions: Payment will be made by Defense Finance and Accounting Service, (DFAS

Indianapolis), Indianapolis, IN (address in Block 18a), after receipt of services. Contractor submits their 2-n-1 invoice in the Wide Area Workflow (WAWF) system for payment. The Contracting Officer's Representative (COR) shall verify for acceptance to be submit to DFAS Indianapolis.

Government Payment will only be authorized for services actually rendered. Advance payments under this contract are not authorized.

7.1 The vendor must identify and train how to retrieve the required workload document from the analyzers for appropriate billing.

7.2 The vendor must provide a pricing sheet of systems with a fixed price upon award of the contract to the COR. This will be the firm, fixed price for the entire term of the contract.

7.3 The vendor must bill in WAWF within 30 days of receiving the billing statement.

7.4 The vendor must attach an invoice in order for invoices to be paid.

7.5 The contractor shall submit annual invoices in accordance with DFARS 252.232-7003, for services rendered under this contract. Information regarding IRAPT is available on the Internet at https://wawf.eb.mil/.

a. Other Points of Contact

i. BAMC Technical and Project Management Point of Contact:

CPT Amina R. Zeidan Contracting Officer Representative Phone Number: 210-916-0717 Email: amina.r.zeidan.mil@health.mil

LTC Anthony R. Jones Deputy Chief Microbiology, DPALS Phone Number: 210-539-9435 Email: anthony.r.jones14@health.mil

ii. Contracting Point of Contact: MRCO-W

Name: (Not Assigned yet) Title: Contracting Specialist E-mail Address:

Office Phone:

Name: (Not Assigned yet) Title: Contracting Officer E-mail Address:

Office Phone:

Name: LTC Anthony R. Jones Title: Alternate Contracting Officer Representative E-mail Address: anthony.r.jones14@health.mil Office Phone: 210-539-9435

iii. Company Point of Contact (s):

Name: Arielle San Miguel Title: South Central Sales Representative E-mail Address: Arielle.SanMiguel@rainin.com Office Phone: 510-381-7497

Name: TBD Title:

E-mail Address:

Office Phone:

b. Final invoices with respect to a specific contract/delivery order/task order shall be clearly marked

“FINAL” and submitted within 45 days after period of performance end date specified in contract.