SOR_Maxwell_42CS_VoSIP CUCM Upgrade.docx

STATEMENT OF REQUIREMENT

Maxwell_42CS_Secure Voice Appliance and S/W (Cisco Unified Call Manager (CUCM) for VoSIP System)

1.0. Introduction and Background. The 42d Communications Squadron at Maxwell AFB, AL has a requirement in Building 941 Room B3 Classified, to upgrade the hardware and software supporting the Secure Voice Unified Communications Manager (CUCM) to the most current versions.

2.0. Equipment Specifications: The contractor shall provide and install new Hardware, Software, Services and Licensing to be compatible with existing Hardware, Software, Services and Licensing.

3.0. Contractor Responsibilities:

3.1 The contractor shall provide all Project Management Services, Design, Draft, Engineer, Fabricate, Modify, Furnish, Install, Program, Configure, Join to the Network, Migration Services, Transitions, Test and make Operational, a complete Turnkey Solution for the 42nd Communications Squadron’s Cisco Unified Communications Manager (CUCM) Upgrade Project.

3.2. All bidding contractors are highly encouraged to conduct their own independent configuration survey PRIOR to submitting a bid. Government project information is deemed reliable but not guaranteed on interface, interconnect, configurations, versioning, licensing and hardware connections. It is the vendor’s responsibility to ensure the project will be a successful turnkey project as bid with no outstanding issues on the government.

3.3. The contractor will provide a Project Completion Test Plan 30 days before the contract start date, detailing all applicable tests to be performed, that will show all applicable equipment, software, circuits, trunks and dial plans are in 100% correct working order.

3.4. Contractor is to provide a submittal sheet for approval on all material, hardware and software to be used for government acceptance NLT 10 prior to start of the project.

3.4.1. Submittal data includes: Make, model, operating system (OS), software, technical specification sheets and connections of items be deployed.

3.4.2. Any required Authority To Operate (ATO) documentation with expiration dates.

3.5. Provide final documentation to include as-built documents that describe the final deployed solution.

3.6. Provide knowledge transfer describing the final configurations and architecture.

3.7. Describe what level of training on administration, management and troubleshooting the installed equipment will be provided.

3.8. Configure Security Technical Implementation Guide (STIG) hardening and/or other additional Information Assurance (IA) scans as required.

3.9. The contractor shall provide the customer with all manufacturer warranties as needed for any component incorporated into this project, along with equipment manuals, literature, CDs and DVDs and other documentation on all equipment.

3.10. All new Information Technology Services (ITS) equipment and cabling supplied must be ITS standard products and supplied from a reputable manufacturer. No refurbished, recertified, reconditioned, remanufactured or ‘gray’ items will be accepted.

3.11. No refurbished, re-manufactured or counterfeit parts will be accepted nor will they be installed on the Air Force Network (AFNET).

3.12. All Work must be performed by Authorized Technicians with current and applicable certifications.

3.13. Support: 24x7 Telephone with Next Business Day Onsite.

3.14. Perform Remote Diagnostics.

3.15. Perform On-Site Maintenance if Required.

3.16. All new equipment must be Forward/Upward Compatible to growing technology.

3.17. All equipment and parts must be Trade Agreement Act (TAA) Compliant and JELA eligible.

3.18. When complete, all attached and/or associated equipment must be returned to a 100% fully operational state.

3.19. Keep Your Hard Drive: 42 CS will keep all old hard drives for sanitization purposes.

3.20. All replaced parts and any work generated residue must be removed, completely transported off Maxwell AFB and/or Gunter Annex, and properly disposed. Use of base dumpsters IS NOT ALLOWED.

3.21. A DD Form 254 will be required along with the Security Requirements listed in Section 6.0.

4.0. Shipping Information: The contractor shall provide and deliver the new equipment to 42CS/SCXE Attn: Johnny Batton Bldg. 1154, IT Warehouse 455 S. Kelly Street Maxwell AFB, AL 36112. Delivery of the product will be F.O.B. Destination.

5.0. Technical POC:

5.0.1. Johnny Batton, 42CS/SCXP, (334) 953-3461

5.0.2. Glen Armand, 42CS/SCOP, (334) 953-2704

6.0. Security Requirements For Classified Services Only, No CAC Required

1. Facility Security Clearance Requirements: The Contractor must possess or obtain an appropriate facility security clearance as identified below prior to performing work on a classified Government contract: [Select One] ( ) Top Secret ( X ) Secret ( ) Confidential

If the contractor does not possess a facility clearance, the government will request one.

The contractor shall notify the 42d Air Base Wing Information Protection Office 30 days before on-base performance of the service (42abw.ip.workflow@us.af.mil). The notification shall include:

a. Name, address, and telephone number of company representatives.

b. The contract number and contracting agency.

c. The highest level of classified information which contractor employees require access to.

d. The location(s) of service performance and future performance, if known.

e. The date service performance begins.

f. Any change to information previously provided under this paragraph.

2. Personnel Security Clearance Requirements: The personnel performing work on this contract will require a current security clearance as identified below: [Select]

( ) Top Secret/Sensitive Compartmented Information ( ) Top Secret ( X ) Secret ( ) Confidential

Note: If the security clearance varies by position, indicate the clearance requirements for each of the different contractor positions listed by title and clearance requirement.

The contractor’s Facility Security Office is responsible for initiating the required security clearance or verifying personnel for this contract have a current security clearance.

3. Visit Request: Contractors participating in the National Industrial Security Program will use Defense Information System for Security (DISS) to send the Visit Request to the unit security assistant. Send Visit Request to SMO Code: [MG0JFFQD6]

Each contractor performing work on the contract will require a separate SMO Code Visit Request from the contactor. The visit request must include all prime and subcontract workers on the contract. Visit Requests will need to be renewed each time there are employee changes or a change of period of performance.

4. Installation Access Requirements: As prescribed by the DAFFARS 5352.242-9000, Contractor access to Air Force installations, AFI 31-218, Motor Vehicle Traffic Supervision, and DoDM5200.08v3_AFMAN31-101v3, Installation Perimeter Access Control.

The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license, current vehicle registration, and valid vehicle insurance certificate to obtain a vehicle pass. Government ID card holders may not use their credentials to sponsor an individual on to the base to perform work that’s been contracted to an official contractor.

During performance of the service, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials for any employee who no longer requires access to the work site.

Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

Failure to comply with these requirements may result in withholding of final payment.

Vehicle Inspections. All commercial vehicles will be directed to Gate 3 (Kelly St) or Gate 4 (Congressman Dickenson for Gunter) for processing through the Commercial Vehicle Inspection (CVI) Area, when operational. During non-duty hours and holidays, commercial vehicle inspections will be conducted at Gate 1 (Maxwell Blvd) or Gate 4 only. Inspection members will conduct thorough inspections of the interior and exterior of the vehicle for items prohibited from the installation such as explosive devices, weapons and ammunition, drugs, and open or closed alcohol containers.

5. Controlled Unclassified Information (CUI): The contractor shall comply with DoDI 5200.48, Controlled Unclassified Information, DoDI 5200.48_DAFI 16-1403, Controlled Unclassified Information, DoDM 5200.01v1_DAFMAN 16-1404v1, Information Security Program, and Freedom of Information Act Program. The contractor shall monitor CUI aggregation and compilation based on the potential to generate classified information pursuant to security classification guidance addressing the accumulation of unclassified data or information.

6. Information Security: Contractors performing duties associated with this contract must adhere to all the standards for protecting classified information as specified in DoDM 5200.01, volumes 1-3, DoD Information Security Program, DoDM5200.01 Volume 3_DAFMAN 16-1404 Volume 3, Information Security Program Protection of Classified Information and all applicable supplements and operating instructions

7. Freedom of Information Act Program (FOIA): The contractor shall comply with DODM 5400.07_AFMAN 33-302, DoD Freedom of Information Act (FOIA) Program, requirements. The regulation sets policy and procedures for the disclosure of records to the public. The contractor shall comply with AFI 33-332, Air Force Privacy and Civil Liberties Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, section 8013. The contractor shall maintain records in AFI 33-322, Records Management and Information Governance Program; and disposed of in accordance with Air Force Records Information Management System (AFRIMS) Records Disposition Schedule (RDS) located at https://www.my.af.mil/gcss-af61a/afrims/afrims/.

8. Reporting Requirements: The contractor shall comply with AFI 71-101, Volume-1, Criminal Investigations, and Volume-2 Protective Service Matters, requirements. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

9. Wireless Electronic Devices: No cell phones, camera cell phones, cordless telephones, or wireless microphones, keyboards, or mice, wireless or Infrared Local Area Networks (LANs), or devices are allowed in areas where classified information is discussed, briefed, or processed. “Area” refers to a room and/or to a space the size of a 3-meter radius sphere, centering on the classified source. All other Personal Electronic Devices, PEDs. All other wireless PEDs not specifically addressed above, that are used for storing, processing, and/or transmitting information shall not be operated in areas where classified information is electronically stored, processed, or transmitted.

The contractor will not establish their own Information Technology (IT) systems or networks (Local Area Networks [LAN], Wide Area Network [WAN], Cellular phone/USB Modem as WAN, Wi-Fi as WAN, etc.), or camera system without the direct permission of the Program Manager and governing communications and responsible information systems office (42 CS).

10. Internal Operating Instructions: The contractor will adhere to the Air Force activity Operating Instructions for internal circulation control, protection of resources and to regulate entry into Air Force controlled areas during normal, simulated and actual emergency operations to include local written OIs.

11. Traffic Laws: The contractor and their employees shall comply with base traffic regulations set forth in AFI 31-218, Motor Vehicle Traffic Supervision and DoDM 5200.08v3_AFMAN 31-101v3, Installation Perimeter Access Control. Personnel in violation may be issued a Central Violations Bureau Form 1805 traffic ticket.

12. Firearms and Ammunition: Transporting weapons or ammunition, concealed or otherwise, IS NOT permitted by any non-law enforcement personnel on Maxwell AFB/Gunter Annex at any time regardless of state issued concealed weapons/LEOSA permits. Violations may result in criminal prosecution under the applicable federal laws.

13. Illegal Weapons. The below weapons are considered illegal, unless specifically authorized by competent authority, and are prohibited on Maxwell AFB/Gunter Annex. Violations may result in criminal prosecution under the applicable federal laws.

a. Switchblade knives or knives with any type of automatic blade release.

b. An incendiary/explosive weapon (e.g., grenades, flash bangs).

c. Fireworks

d. Homemade mortars, aka "tennis ball launchers" or similar devices.

7.0. Security Requirements For Unclassified Services Only, No CAC Required

1. Contractor Notification Responsibilities: The contractor shall notify the contracting officer within 30 days before on-base performance of the service. The notification shall include:

a. Name, address, and telephone number of contractor employees working on the contract.

b. The contract number and contracting agency.

c. The location(s) of service performance and future performance, if known.

d. The date service performance begins.

e. Any change to information previously provided under this paragraph.

2. Installation Access Requirements: As prescribed by the DAFFARS 5352.242-9000, Contractor access to Air Force installations, AFI 31-218, Motor Vehicle Traffic Supervision, and DoDM5200.08v3_AFMAN31-101v3, Installation Perimeter Access Control.

The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Department of the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

The contractor shall submit a written request on company letterhead to the Contracting Officer (CO) listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver’s license, current vehicle registration, and valid vehicle insurance certificate to obtain a vehicle pass.

During performance of the service, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials for any employee who no longer requires access to the work site.

Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

Failure to comply with these requirements may result in withholding of final payment.

Vehicle Inspections. All commercial vehicles will be directed to Gate 3 (Kelly St) or Gate 4 (Congressman Dickenson for Gunter) for processing through the Commercial Vehicle Inspection (CVI) Area, when operational. During non-duty hours and holidays, commercial vehicle inspections will be conducted at Gate 1 (Maxwell Blvd) or Gate 4 (Congressman Dickinson Drive) only. Inspection members will conduct thorough inspections of the interior and exterior of the vehicle for items prohibited from the installation such as explosive devices, weapons and ammunition, drugs, and open or closed alcohol containers.

3. Controlled/Restricted Areas: If work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with DAFI 31-101, Integrated Defense, and DoDM5200.02_DAFMAN 16-1405, Air Force Personnel Security Program.

4. Reporting Requirements: The contractor shall comply with AFI 71-101, Volume-1, Criminal Investigations, and Volume-2, Protective Service Matters, requirements. Contractor personnel shall report to 42d Air Base Wing Information Protection Office, any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

5. Traffic Laws: The contractor and their employees shall comply with base traffic regulations set forth in AFI 31-218, Motor Vehicle Traffic Supervision and DoDM5200.08v3_AFMAN31-101v3, Installation Perimeter Access Control. Personnel in violation may be issued a Central Violations Bureau Form 1805 traffic ticket.

6. Random Installation Entry/Exit Checks: Entry/exit vehicle checks are conducted by order of the 42 ABW Commander. These checks are conducted for the purpose of safeguarding the base and protecting government property by discovering and seizing stolen property, classified information, and contraband. Refusal to submit to an installation (entry/exit) vehicle check may result in the loss of base driving privileges, revocation of base registration, or debarment action.

7. Cellular Phone Operation Policy: The use of cellular phones while operating a motorized vehicle is prohibited on Maxwell-Gunter. Although discouraged, drivers are authorized to use devices, i.e. ear bud or ear boom, which allows their cellular phone to be operated hands-free. The device must not cover both ears. This policy applies to everyone driving on Maxwell AFB and Gunter Annex. Personnel in violation may be issued a Central Violations Bureau Form 1805 traffic ticket.

8. Wireless Electronic Devices: The contractor will not establish their own Information Technology (IT) systems or networks (Local Area Networks [LAN], Wide Area Network [WAN], Cellular phone/USB Modem as WAN, Wi-Fi as WAN, etc.), or camera system without the direct permission of the Program Manager and governing communications and responsible information systems office (42 CS).

9. Firearms and Ammunition: Transporting weapons or ammunition, concealed or otherwise, IS NOT permitted by any non-law enforcement personnel on Maxwell AFB/Gunter Annex at any time regardless of state issued concealed weapons/LEOSA permits. Violations may result in criminal prosecution under the applicable federal laws.

10. Illegal Weapons. The below weapons are considered illegal, unless specifically authorized by competent authority and are prohibited on Maxwell AFB/Gunter Annex. Violations may result in criminal prosecution under the applicable federal laws.

a. Switchblade knives or knives with any type of automatic blade release.

b. An incendiary/explosive weapon (e.g., grenades, flash bangs).

c. Fireworks

d. Homemade mortars, aka "tennis ball launchers" or similar devices.