SOO - Backup Solution for Cisco networks for McConnell AFB - 20 August.pdf

Statement of Objectives (SOO) for Air Mobility Command (AMC)

Backup Solution for Cisco Network For McConnell AFB, KS

20 August 24

Prepared By

22 CS

1.0 INTRODUCTION & BACKGROUND

This Statement of Objectives (SOO) defines the requirements for a Contractor to engineer, furnish, install and test (EFI&T) a turnkey backup solution to support local Cisco NIPR network devices fault tolerance requirements for McConnell AFB, KS.

1.1 PERFORMANCE OBJECTIVES

1.1.0 PERIOD OF PERFORMANCE

The period of performance for this project shall not exceed one year from award.

1.1.1 PLACE OF PERFORMANCE

The place of performance is McConnell AFB, KS

1.1.2 HOURS OF WORK

All work shall be completed during normal operating hours of the site, Monday through Friday, excluding federal holidays. Any site work requested by the Contractor to be performed outside of normal duty hours shall be coordinated with the Base POC least 5 business days in advance. The Contracting Officer shall be notified in advance if there is any cost impact for this work.

1.1.3 COVID-19

All federal contractors traveling onsite to DoD locations to perform installations or warranty support must abide by federal regulations in place for COVID-19.

1.1.4 TRAVEL

Local travel is defined as all travel within 50 miles of each identified base. Travel costs for local travel shall not be submitted by the Contractor nor paid for by the Government.

Long distance travel is defined as all travel 50 miles or farther from each identified base.

Long distance travel is authorized.

1.2 OBJECTIVES

1.2.1 GENERAL OBJECTIVE

Provide all materials, transportation, labor, management, tools, and other incidentals necessary to meet the requirements as stated in this SOO. All materials provided shall be new and not refurbished. Ensure all work including subcontracted work is performed by federally authorized Original Equipment Manufacturer (OEM) and provide contractor letter of authorization.

1.2.2 BASE ALLIED SUPPORT / SITE SURVEY OBJECTIVE

The Contractor shall coordinate with 22 Communications Squadron (CS) to schedule and start a detailed site survey within 60 calendar days prior to award. This survey may be conducted virtually with personnel at the 22 CS. The Contractor shall not prioritize any other task above the site survey unless directed to do so by the base POC.

At the conclusion of the site survey, the Contractor shall provide the Government with a complete list of Allied Support requirements, required GFE, required network engineering or security implications not identified, and any additional material or services required for the Contractor to satisfy the requirements of this SOO. These items include but are not limited to determining required BASE provided network connections, determining cable pathways, gathering power and grounding requirements, and interoperability short falls and identifying environmental and space factors in equipment locations.

1.2.3 RESERVED

1.2.4 PACKAGING AND MARKING

The Contractor shall be responsible for coordinating equipment staging storage location with the Base POC; however, the Contractor must coordinate with the Base POC who will facilitate coordination with the site’s POC prior to any shipment of materials. Every effort shall be made to schedule shipments as close to the installation date as possible.

The contractor shall be responsible for staging and deployment of any equipment and materials provided as part of this requirement, unless otherwise mutually agreed upon by the Contractor and the government. The contractor shall coordinate with the government personnel in shipping and preposition the new equipment at McConnell AFB.

1.3 CONSTRAINTS

Stated work and associated product deliverables shall be performed at the unclassified level. At a minimum technicians need to pass a background check. Escorts may be required, as some work shall be performed in secure facilities. It is the Government’s responsibility to provide escorts. If escorts are not provided timely by the Government, the Contractor shall let the Base POC and Contracting Officer (CO) know. Contractor personnel requiring access to Government systems shall have a minimum of Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level II Certification.

Only those personnel performing work on systems attached to the Air Force Network (AFNET) require this credential.

1.4 PROJECT MANAGEMENT OBJECTIVES

1.4.1 PROJECT MANAGER (PM)

The Contractor shall identify by name in the Contractor’s proposal, a key personnel PM responsible as the single Point of contact for the duration of the resulting task order. The PM must be a prime Contractor employee, have authority to make decisions, signatory authority, and ability to commit the company. The PM is responsible for scheduling, organizing, and leading weekly meetings to track planning and progress of the project from planning stages through completion and Government acceptance. The PM shall be responsible for providing the deliverables to the Government. The PM shall be responsible for supervision of all contract personnel and performance of all Contractor-related functions.

1.4.2. GOVERNMENT FURNISHED INFORMATION/ACCESS/STANDARDS

All work performed will comply with all base installation standards. Installation technicians will be familiar with appropriate Commercial/Military/Local Installation

Standards. Installation tasks shall be performed in accordance with the appropriate installation standards and practices.

1.5. WARRANTY/SUSTAINMENT SUPPORT

The Contractor will be required to provide warranty/sustainment coverage throughout the duration of the purchase order and additionally from site acceptance until the start of the next contract period. The Contractor will not terminate coverage until the Government has confirmed that the system is covered by the contract. The Contractor based on their technical expertise shall be aware of equipment procurement lead times in relation to their installation to ensure loss in coverage in the warranty period.

The Contractor shall provide a one (1) year warranty/sustainment services/technical support for workmanship deficiencies and equipment provided.

1.6 SITE ACCEPTANCE/PROJECT COMPLETION

The system will be considered accepted/completed once all the requirements for McConnell AFB are met and the Government accepts the requirements stated herein as completed. DD Form 250 shall be used for acceptance of hardware only and AFTO Form 747 to document completion of the project. The Government is responsible for initiating the 747 process once applicable. The Contractor shall not consider the system accepted without the Base POC signing off on the DD250 and AFTO 747. The Base POC will be the final signatory on the DD Form 250 and AFTO Form 747; the Base POC is the final authority for all delivery order activities. The Contractor shall notify the Government upon completion of all delivery order tasks. A Government/Contractor walk-thru is required 5 business days prior to completion/final acceptance.

1.7 PLACE OF INSPECTION AND ACCEPTANCE

Inspection of all work performance, reports, and other deliverables under this task order shall be performed by the Base POC. Final acceptance of all work performance, reports, and other deliverables under this task order shall be performed by the Base POC with coordination with the CO. The name and contact information for the CO shall be provided after award. The name and contact information for the Base POC shall be provided after award.

1.8 SCOPE OF INSPECTION

All deliverables will be inspected for content, completeness, accuracy, and conformance to purchase order requirements by the Base POC. Inspection may include validation of information or software through the use of automated tools, testing, or inspections of the deliverables, as specified in the base contract and task order. The scope and nature of this inspection will be sufficiently comprehensive to ensure the completeness, quality, and adequacy of all deliverables.

1.9 BASIS OF ACCEPTANCE

Outline and provide a detailed acceptance test plan of the installation at McConnell AFB, KS covering all aspects of the installation and demonstrate the acceptability of the work on meeting the government requirement and provide an acceptance test plan within 14 business days after site survey. The Contractor will conduct on-site testing in accordance with the Original Equipment Manufacturers (OEM) installation manuals, practices, and the appropriate vendor’s test procedures. All tests and document results of tests shall be provided to the government within 7 business days prior to performing final testing and inspections.

1.10 WRITTEN ACCEPTANCE/REJECTION BY THE GOVERNMENT

The CO and/or Base POC will provide written notification of acceptance or rejection of all final deliverables within 10 business days (unless specified otherwise). All notifications of rejection will be accompanied with an explanation of the specific deficiencies causing the rejection.

1.11 NON-CONFORMING PRODUCTS OR SERVICES

The Contractor shall have ultimate responsibility for the successful deployment and cutover of the system upgrade/expansion. Any work deemed non-compliant by the Base POC and communicated in writing to the Contractor via the Base POC and/or the CO shall immediately be re-worked by the Contractor. Non-conforming products or services will be rejected. Deficiencies will be corrected by the Contractor within 10 business days of the rejection notice. If the deficiencies cannot be corrected within 10 business days, the Contractor shall immediately notify the Base POC of the reason for the delay and provide a proposed corrective action plan within 3 business days. The Government will not provide acceptance for any products or services that do not conform to the requirements of this task order.

1.12 HOURS OF WORK

All work shall be completed during normal operating hours of the site, Monday through Friday, excluding federal holidays. Any site work requested by the Contractor to be performed outside of normal duty hours shall be coordinated with the Base POC at least five business days in advance. The Contracting Officer shall be notified in advance if there is any cost impact for this work prior to work being performed.

1.13 NOTICE REGARDING LATE DELIVERY/PROBLEM NOTIFICATION

REPORT

The Contractor shall notify the Base POC and the CO in writing as soon as it becomes apparent to the Contractor that a scheduled delivery or deliverable will be late. The Contractor shall include in the notification the rationale for late delivery, the expected date for the delivery, and the project impact of the late delivery. The Base POC and the CO will review the rationale and the estimated project impact and provide guidance to the Contractor. Such notification in no way limits any Government contractual rights or remedies including, but not limited to, termination.

2.0 CISCO EQUIPMENT BACKUP SOLUTION INSTALLATION OBJECTIVES

The Contractor shall EFI&T the equipment as defined herein by objectives below:

2.1 Design a turnkey Dell OneFS backup solution for NIPR Cisco networking devices.

The backup solution should contain but not limited to at least one of the following part numbers; 210-AVLI, 626-BBBI, 886-5545, 345-BBOI, 370-AFWX, 450-AKHL, 750-

ACMW, 750-ACMX, 149-BBBY, 151-BBEJ, 151-BBET, 151-BBDL, 151-BBED, 151-

BBEK, 151-BBEE, 151-BBDR, 151-BBEH, 210-AWOS, 750-ACVY, 528-CKSS, 750-

ACVX.

2.2 Construct a turnkey backup solution.

2.3 Install a turnkey the backup solutions at McConnell AFB, KS.

2.4 Integrate the backup solution to the network according to the respective system’s Military

Unique Deployment Guide (MUDG) (831-9332), governing STIGs, and additional Government guidance. The contractor must provide an Authority to Operate (ATO) and Authority to Connect (ATC).

2.5 Create a backup solution testing that shows the solution is operational and passing all testing upon task completion of this SOO.

2.6 Integrate systems that may rely on the backup solution and assure they are interoperable with new backup solutions. For example, networking equipment and servers.

McConnell AFB, KS personnel will identify the required systems for interoperability with the new backup solution.

2.7 Ensure all solutions, systems, or components proposed are on the JITC-certified

Approved Products List (APL) and installed in the same manner in which tested and certified at the time of integration to the Government production network.

2.8 Ensure all equipment or components procured or installed are Trade Agreements Act

(TAA) compliant.

2.9 Ensure all data integrity of backups are without loss.

2.10 Train McConnell personal on system configuration/usage

3.0 DELIVERABLES LIST

3.1 All deliverables set forth in this contractual document are the responsibility of the contractor to meet each deadline on time and to notify the Base POC with justification if the deliverables appear to be late. The Contractor will provide deliverables via secure electronic means (i.e. DoD Safe) or printed means (if requested) to the Base POC. All electronic deliverables and reports will be in the current version of Microsoft Word, MS Excel, MS Visio or Adobe Portable Document Format. All deliverables shall be identified by: 1) contract number, and 2) deliverable title. All deliverables are identified in the Deliverable table below:

3.2 Deliverable Table

Title Submission Location Kick off Meeting Plan ASSIST

Meeting Minutes ASSIST

Integrated Master Schedule ASSIST Project Support Agreement ASSIST

System Installation Plan ASSIST Real Property Facilities As-Built Drawings Base POC Email Via DoD SAFE

Acceptance Test Plan ASSIST Test/Inspection Report Base POC Email

Training Materials Base POC Email Monthly Status Report ASSIST

3.3 Host appropriate kickoff meeting within 10 business days of award, project status meeting, engineering meetings, etc. required for completion of the tasks associated with this SOO. Transcribe and provide integrated process team meeting minutes after each teleconference meeting with the Government within 1 business day identifying all concerns, follow-ups needed, important discussions, and open action items. (ASSIST LINK https://assist.gsa.gov/public/login).

3.4 Outline and provide an Integrated Master Schedule (IMS) within 30 business days after site survey clearly defining all tasks required and their projected duration for successful completion, and be periodically updated when needed.

3.5 Compose and provide a draft System Installation Plan (SIP) and Project Support Agreement (PSA) within the proposal submission. A final SIP and PSA shall be provided to the Government NLT 60 business days after the site survey has been completed.

Furthermore, NLT 45 business days must be provided prior to installation identifying all required Allied Support action items the Government will need to accomplish in order for the Contractor to complete any required tasks. Any equipment associated under this task order must be installed with minimal disruption to existing services.

These documents will be reviewed by the Government and the Contractor must obtain approval of the SIP by the Government and facilitate coordination of the PSA prior to start of any installation work. ASI’s and any other service affecting actions must be pre-approved by the Base POC and scheduled during maintenance windows. The Contractor shall request such approvals a minimum of 14 business days prior to the scheduled action with the Base POC. The Contractor shall notify the Base POC and GSA CO a minimum of 45 business days prior to Contractor’s on-site arrival or start of work.

3.6 Construct and provide As Built documentation within 7 business days of completion of this task detailing rack elevations, network topologies, all certificate locations (regardless of authority), all certificate expiration dates, all Fully Qualified Domain Names, and all IP addresses associated to the environment and equipment.

3.7 Outline and provide a detailed acceptance test plan of the installation covering all aspects of the installation and demonstrate the acceptability of the work on meeting the government requirement and provide an acceptance test plan within 14 days after site survey. The Contractor will conduct on-site testing in accordance with the Original Equipment Manufacturer (OEM) installation manuals, practice and the appropriate vendor’s test procedures. All tests and document results of tests shall be provided to the government within 7 days prior to performing final testing and inspections.

3.8 Monthly Status Report (MSR) shall be submitted to the Base POC and the CO NLT the 10th calendar day of each month. The first deliverable is due the 10th calendar day of the month following the date of the task order award. Should the deliverable date fall on a holiday or weekend, the report shall be submitted the next workday. As a minimum, the following shall be included:

● Status of deliverables/milestones on all open/active tasks

● Issues, areas of risk, and resolutions/risk mitigation recommendations

● Description of previous months work completed and plans for next month

● Planned outages within the next sixty (60) days

● Reports of outages and faults for the outages along with corrective actions to prevent such outages in the future

● Updates to the Installation Plan

● Outstanding warranty/service issues

● Recommendations to the Base POC and CO

REFERENCES

NUMBER TITLE WEBSITE OR LOCATION

BICSI Building Industry Consulting Service International, Inc (BICSI) http://www.bicsi.org/

NFPA 70 (2002) National Fire Protection Association (NFPA), National Electric Code (NEC) http://www.nfpa.org/

ANSI American National Standards Institute (ANSI) and Internet Standards Resources http://www.ansi.org/

EIA/TIA Engineering: EIA/TIA Standards See Commodity Specific Appendices and Individual Task Orders http://www.tiaonline.org/

TIA/EIA-568-B.1

(Mar 2004)

Commercial Building Telecommunications Cabling Standard Part 1: General Requirements http://www.tiaonline.org/

TIA/EIA-568-B.2

(Dec 2003)

Commercial Building Telecommunications Cabling Standard Part 2: Balanced Twisted-Pair Cabling Components http://www.tiaonline.org/

DOD 8570 DoD Approved 8570 Baseline Certifications https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/

TIA/EIA-569-A

(Dec 2001)

Commercial Building Standards for Telecommunications Pathways and Spaces http://www.tiaonline.org/

TIA/EIA-606 (May 2002)

Administration Standard for the Telecommunications Infrastructure of Commercial Buildings http://www.tiaonline.org/

TIA/EIA-607 (Oct 2002)

Commercial Building Grounding and Bonding Requirements for Telecommunications http://www.tiaonline.org/

EIA-310 (Sep 1992)

Racks, Panels and Associated Equipment http://www.tiaonline.org/

EIA SP-2840-A

(Mar 1994)

Commercial Building Telecommunications Cabling Standard http://www.tiaonline.org/

DoD Manual

4160.21 Volume 1

Defense Materiel Disposition: Disposal Guidance and Procedures https://www.esd.whs.mil/Portals/54/Documents /DD/issuances/dodm/416021_vol1.pdf?ver=20 19-10-02-080613-750

MIL-HDBK-419A Grounding, Bonding, and Shielding for Electronic Equipments and Facilities https://www.wbdg.org/ffc/navy-navfac/criteria-manuals/mil-hdbk-419a-v1

DoDI 8520.02 Public Key Infrastructure (PKI) and Public Key (PK) Enabling https://www.esd.whs.mil/Portals/54/Documents /DD/issuances/dodi/852002p.pdf

Acronym List Access Control List – ACL Assured Compliance Assessment Solution – ACAS Air Force Base- AFB Air Force Network - AFNET Air Mobility Command – AMC Approved Products List – APL CENTCOM – Central Command Common Access Card – CAC Contracting Officer-CO Contract Line Item Number - CLIN Department of Defense - DoD Defense Information Systems Agency- DISA Department of Defense Information Network – DoDIN Engineer Furnish Install & Test - EFI&T Full Operational Capability - FOC Government Furnished Equipment – GFE Government Witness Testing – GWT Joint Interoperability Test Command – JITC Lightweight Directory Access Protocol - LDAP Military Unique Deployment Guide – MUDG Information Assurance Technical - IAT Integrated Master Schedule – IMS Original Equipment Manufacturer – OEM Period of Performance - PoP Project Service Agreement – PSA Quality of Service - QOS Redundant Array of Independent Disks - RAID System Installation Plan – SIP Statement of Work - SOO Security Technical Implementation Guide - STIG Trade Agreements Act – TAA Uniform Call Distribution – UCD United States Air Force - USAF Virtual Local Area Networks – VLAN