SOO_Agilent.pdf

Statement of Objectives (SOO) Agilent Service Contract for the

Global Field Medical Laboratories (GFML)

By: Raymond Cajigas and Sarah Koch Date: July 17, 2025

STATEMENT OF OBJECTIVES (SOO)

Award/Mod Effective Version Date Award

Contract Number:

Task Order Number:

Contractor Name:

Tracking Number:

CUI

1. Contracting Officer’s Representatives (CORs).

a. Primary COR:

MAJ Janay Gusme XO,1st Global Field Medical Laboratory

DSN: 278-3606

MS Teams Work number: 520-714-5771 Mobile: 917-805-6746 janay.gusme.mil@army.mil

b. Technical Point of Contact (TPOC):

Mr. William Wall, Director

USAMMA / MMOD-PA

Office: 570-615-7744

DSN: 312-795-7744

william.d.wall.civ@army.mil

2. Requirement Title. Agilent Service Contract for the Global Medical Field Laboratories (GMFL)

3. Background.

The 1st Global Field Medical Laboratory (GFML) operates as a critical, rapid-response asset for CBRNE threat assessment and health surveillance on a global scale. This highly specialized unit deploys worldwide, often to austere or high-risk environments, to provide timely and accurate threat identification and analysis. The GFML's mission-critical capabilities are essential when:

• Rapid Threat Assessment is Required: Samples cannot be transported to fixed laboratories within a 24-hour timeframe, necessitating on-site analysis.

• High-Risk Environments Pose Challenges: Immediate hazard identification is required in areas with potential chemical, biological, or industrial contamination.

• Force Protection and Counter-WMD Operations are Underway: The GFML supports these missions by providing on-the-ground surveillance, confirmatory laboratory testing, and health hazard assessments.

The unit's ability to deploy as a cohesive team or in task-organized elements ensures flexibility and responsiveness across a wide range of operational scenarios, supporting both environmental and occupational health, as well as addressing endemic and CBRN threats

The GFML utilizes several non-medical devices that require service contracts. A device is considered to require a service contract if it cannot be maintained by the operator or the Biomedical Equipment Technician (Maintainer) at the GFML, at the Depot, or at U.S. Army TMDE Activity (USATA). For these devices, the designated maintenance strategy is to have the Original Equipment Manufacturer (OEM) to service them.

mailto:janay.gusme.mil@army.mil mailto:janay.gusme.mil@mail.smil.mil mailto:william.d.wall.civ@army.mil

Until 2024, the GFML’s equipment was serviced under contract number 47QFNA23F0054 by Scitech Services, through the 20th CBRNE Command. Effective 2024, the responsibility for maintenance and repair has been transitioned to Soldier Medical Devices (SMD), which will oversee procurement and sustainment activities.

4. Objectives:

The objective of this contract is to acquire a service agreement for three (3) Agilent Microplate Washer 50TS, three (3) Gas Chromatograph (Model G3440A) and three (3) Mass Spectrometer (Model G3171A) to conduct sustainment support for the GFML for up to 5 years.

5. Scope:

The Contractor shall provide non-personal service(s). These services include maintenance, equipment repair and scheduling, inventory, shelf-life management, warranty management, equipment service-contract information, preventive maintenance and scheduling, shipping, and management of the Agilent Microplate Washer 50TS and Agilent Gas Chromatograph Mass Spectrometer (GC/MS).

6. Performance Requirements:

6.1 Task 1 – Preventative Maintenance and Annual Services

Preventative Maintenance and Annual Services: Perform preventative maintenance and annual services to the manufacturer’s specification and institutional protocols. The allowable degree of deviation from the standard procedure is +/-5% in terms of time intervals.

Maintenance schedule: Provide a 12 month with +/- 18 allowance maintenance schedule for each device

Comply with Safety Regulatory Standards: Preventive maintenance service is to ensure that the Agilent Microplate Washer and Gas Chromatography-Mass Spectrometry (GC/MS) systems are maintained in optimal working conditions, in full compliance with applicable safety and regulatory standards. The vendor shall perform scheduled maintenance activities that:

• Ensure equipment performance meets manufacturer specifications and operational requirements

• Identify and mitigate potential safety hazards associated with system operation

• Comply with all relevant federal, state, and local safety regulations, including OSHA and

EPA guidelines

• Maintain documentation of service activities, inspections, and any corrective actions taken

• Provide recommendations for parts replacement or system upgrades as needed to maintain compliance and performance

Maintain Accurate Records: Maintenance steps must be documented and validated to verify that the instruments continue to meet established performance criteria and safety requirements after service, supporting both regulatory compliance and laboratory quality assurance.

6.1.1 Subtask 1 - Inspection

Annual Inspection: The vendor shall establish and execute a comprehensive annual inspection schedule—spanning a 12-month period with a ±18-day scheduling allowance. The vendor shall ensure that all critical components are thoroughly inspected, cleaned, calibrated, or replaced as necessary to maintain optimal performance, reliability, and compliance with manufacturer specifications.

• Develop and provide a detailed inspection schedule for each instrument, including planned service dates within the allowable time window

• Inspect all mechanical, electrical, and fluidic components for wear, damage, or degradation

• Clean internal and external components to prevent contamination and ensure operational integrity

• Replace consumables, filters, seals, or other parts as recommended by the manufacturer or based on inspection findings

• Document all inspection activities, findings, and corrective actions taken, including parts replaced and calibration results

• Ensure all services are performed by qualified personnel using approved procedures and tools

6.1.2 Subtask 2 – Testing

Performance and Safety Standards: Validate all items listed, meet performance standards, safety standards, and comply with regulatory guidelines required for laboratory operations. All testing procedures shall be conducted to verify and validate the operational integrity, performance accuracy, and safety compliance of the Agilent Microplate Washer and Gas Chromatography-Mass Spectrometry (GC/MS) systems. The vendor shall conduct comprehensive testing procedures that:

• Confirm that all instrument functions meet or exceed manufacturer-defined performance specifications

• Ensure systems operate within established safety parameters and do not pose risks to personnel or the environment

• Comply with applicable performance and safety standards, including those set by Agilent Technologies, OSHA, EPA, and other relevant regulatory bodies

• Document all testing results, including calibration data, performance benchmarks, and any deviations or corrective actions taken

• Utilize certified testing equipment and qualified personnel with expertise in Agilent instrumentation

• Provide a detailed report summarizing findings, compliance status, and recommendations for further action if needed

The vendor is expected to perform testing with precision, transparency, and adherence to industry best practices, ensuring that the systems remain reliable, safe, and compliant for continued laboratory use.

6.1.3 Subtask 3 – Replacements

Replacement Parts: Replacement parts shall be selected and installed in accordance with established maintenance strategies to ensure the continued reliability, accuracy, and safety of the system. All parts shall meet the original equipment manufacturer (OEM) specifications to maintain compliance with performance stands and avoid compromising system integrity. Replacements shall be performed in a timely manner to minimize downtime and prevent potential damage to other parts of the instrument. Proper documentation of all part replacements and maintenance activities should be maintained as part of the system’s service records, supporting traceability and adherence to quality management practices.

The objective of this service is to ensure that all part replacements for the Agilent Microplate Washer and Gas Chromatography-Mass Spectrometry (GC/MS) systems are performed in full compliance with manufacturer specifications, safety standards, and regulatory requirements. The vendor shall provide part replacement services that:

• Use only genuine or manufacturer-approved replacement parts to maintain system integrity and warranty compliance

• Ensure all replacements meet Agilent’s performance and compatibility standards

• Include documentation of replaced components, service dates, and verification of restored functionality

• Comply with applicable safety regulations (e.g., OSHA, EPA) and laboratory operational standards

• Include post-replacement testing and calibration to confirm optimal performance and safety

• Coordinate replacement activities to minimize downtime and disruption to laboratory operations

The vendor is expected to maintain transparency in service reporting and uphold the highest standards of quality, safety, and reliability throughout the part replacement process.

6.2 Task 2 - Repairs

Repair Management: Ensure repairs are completed within a timely manner to maintain optional performance and readiness and to avoid voiding the warranty and certification status. Create a repair response schedule that defines response times for initiating and completing repairs following notification of a malfunction or component failure. Distinct timelines should be provided for standard repairs and emergency repairs.

Warranty Management: Establish a comprehensive 1-year warranty that covers all parts and labor associated with the repairs and services of the Germfree biosafety equipment in accordance with the manufacturer’s guidelines and accredited personnel. If a repaired component fails within the warranty period, the contractor shall perform the necessary repairs again at no additional cost to the unit, including any required recertification.

Task Order Management Plan Monthly Status Report

Tasks apply to the table of devices below # Part number Description

1 50TS 50TS STRIP WASHER W/MAG/BOT ASP

2 G3171A 5975C inert MSD Std turbo EI mainframe.

3 G3440A Agilent 7890A Series GC Custom

Deliverables: Technician’s Report (should include Diagnostic readings, parts repaired/ replaced, etc.)

The contractor must include a comprehensive technician’s report detailing all findings from the inspection, testing, and any parts replaced or repaired during the preventive maintenance or repair of the devices. This report should document the condition of the 50TS Microplate Washer, test results, identify any issues, corrective action taken, and verification of proper function after maintenance.

7. Performance Standards:

The devices outlined in the SOO shall be repaired, replaced, and tested in accordance with the OEM standards.

8. Place of Performance:

Mission Location: Services will be performed for the Global Field Medical Laboratory (GFML) located at Aberdeen Proving Grounds MD at the following address:

6597 Reconnaissance Street, Building 5116 Aberdeen Proving Ground, MD 21005-5001

Place of Performance: The work will be performed on site at the government Facility unless the nature of the repair requires the device to be repaired at the Contractors Facility. Local travel to and around the mission location may be required throughout the period of performance; this travel will not be reimbursed. Long-distance travel within CONUS may be required to support the requirements of this SOO. Long distance travel within CONUS must be pre-approved in writing by the COR prior to the Contractor incurring the cost in support of this contract.

9. Period of Performance. One (1) year beginning after contract award with four (4) optional years.

10. Delivery Schedule.

SOO

Task

Deliverable Title Format Number

Calendar Days After

Maintenance completed

1 Technician Report Contractor-Determined

Format 2 Copies to COR;

Letter Only to KO 15

Cost breakdown for services or repair parts outside what is covered in the contract

Contractor-Determined Format

2 Copies to COR;

Letter Only to KO 15

11.Security Requirements. This section supplements Block 13 of the Government provided DD Form 254, Contract Security Classification Specification. The following security requirements shall apply to this effort.

The contractor shall coordinate visits with site Point of Contract (POC)s providing at least a 72-hour notice (or according to each site security requirements) prior to any site access. Contractor personnel without security clearances performing any task under this SOO must be escorted by cleared personnel (civilian, military, or contractor).

References:

11.1 Facility Security Clearance. N/A

11.2 Security Clearance. N/A

11.3 Investigation Requirements. N/A

11.4 Visit Authorization Letters (VAL). Visit requests shall be processed…

11.4.1 VAR Package. VARs must be received via email and require pre-approval from the assigned COR five business days in advance of the report date. The VAL/VAR/VTN should be sent via email to the appropriate COR. The VAL/VAR/VTN should be sent using in a locked “Zip” file in one e-mail and then followed up by another e-mail with the password to unlock the Zipped file, because it contains sensitive information covered by the Privacy Act.

Documents to include in the VAR Package:

1. Inter-office Memorandum (IOM)

2. DD Form 254 Prime and/or Sub (Good Standing approval emails for current option year)

3. Contractor VAL signed by the Contractor Facility Security Officer (FSO)

If DISS is not available, the VAL must contain the following information on company letterhead

• Company name, address, telephone number, facility security clearance

• CAGE CODE

• Contract/Order Number

• Name, SSN, date and place of birth, and citizenship of the employee intending to visit

• Certification of personnel security clearance and any special access authorizations required for the visit (type of investigation & date and adjudication date & agency)

• Name of COR/Alt COR

• Dates or period the VAL is to be valid

11.4.2 VTN Package. The Contractor FSO will forward a VTN letter to the COR identified in the SOO/TO/Sub for all employees leaving the contract/task order/subcontract.

11.4.2.1 In addition, the CORs and security managers shall inform the Security Office when contractor personnel are removed for cause from a contract. This step is being added to prevent contractor personnel being removed for security-related issues from returning to Aberdeen Proving Ground or Ft. Detrick, Maryland without appropriate vetting. This step will also provide security with pertinent information to make an informed decision regarding potential contractor employees’ access to secure facilities and sensitive information.

The VTN must contain the following information on company letterhead

• Company name, address, telephone number, facility security clearance

• CAGE CODE

• Contract/Order Number

• Name, SSN, date and place of birth, and citizenship of the employee

• Name of COR/Alt COR

• Termination Date

• Reason for Termination

*Any VAL/VAR submitted without the above information will be denied. *

11.5 Security Contacts. Security Personnel can be contacted for Industrial or Personnel Security related issues at (301) 225-1235 or via mail at:

Program Executive Office Soldier (PEO Soldier), Soldier Medical Devices (SMD), ATTN: Business Operations / George Cook

1240 Rocky Springs Road Fort Detrick, MD 21702-5009

TEAMS Phone: (1 520) 725-0203 / George.w.cook12.civ@army.mil

11.6 Information Security and other miscellaneous requirements.

11.6.1 Contractor personnel shall comply with all local security requirements including entry and exit control for personnel and property at the Government facility.

12.6.1.2 SMD retains the right to revoke contractor personnel access to government facilities and networks, who violates one or more of Security Personnel Adjudicative guidelines, harassment or violence in the workplace while assigned to a contract clearly conflict with the interest of the Government.

12.6.2 If contractor employee is accused of violating state or federal laws and/or Government professional conduct policies or regulations, then the Government may require that such contractor employee be removed from Government premises and/or that such contractor employee be removed from supporting this contract, pending the duration and outcome of a Government investigation if the Contracting Officer finds that the conduct or violation alleged has the potential to negatively interfere with contract performance or operations at a Government facility. Only the Contracting Officer can make such a request on behalf of the Government. Removal of contractor employee shall not negatively impact contract performance.

13. Government Furnished Property (GFP)/Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI): N/A

14. Other Pertinent Information or Special Considerations: NA

14.1 Packaging, Packing and Shipping Instructions: The vendor will work with the COR to have items pertaining to device service and maintenance shipped to place of performance.

14.2 Inspection and Acceptance Criteria: N/A

14.3 Property Accountability: N/A

14.4 Transitioning: N/A

mailto:George.w.cook12.civ@army.mil

14.5. Supply Chain Risk Management (SCRM): N/A

14.6. Training: N/A

14.7. Section 508 Accessibility Standards: N/A