Solicitation - W913E526RA002.pdf
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- Attached to
- CRREL ELEVATOR MAINTENANCE CONTRACT
- Solicitation number
- W913E5
About this file
This is a Request for Quote (RFQ) for an elevator maintenance contract for the Cold Regions Research and Engineering Laboratory (CRREL) in Hanover, New Hampshire. The solicitation covers maintenance services for five elevators (four passenger and one freight) located at the U.S. Army Corps of Engineers facility. The contract is set aside for Women-Owned Small Business (WOSB) and has a base year with four option years. Key requirements include monthly maintenance, annual state inspections, emergency service calls, and specialized testing such as hydraulic and load tests. The contractor must be licensed in New Hampshire and provide qualified personnel to perform comprehensive elevator maintenance, with services including visual inspections, lubrication, parts replacement, and adherence to safety standards. The solicitation was issued on 18 December 2025, with proposals due on 06 January 2026, and includes a firm fixed-price pricing arrangement for various maintenance and inspection activities.
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|---|---|---|
| Pricing Schedule.pdf | ||
| Past Performance Questionnaire.pdf | ||
| TABLE 1-COMBINED TECHNICAL RISK RATINGS.pdf |
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WOMEN-OWNED SMALL
BUSINESS (WOSB)
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES
1. REQUISITION NUMBER PAGE 1 OF
2. CONTRACT NUMBER 3. AWARD/EFFECTIVE
DATE
4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE
DATE
7. FOR SOLICITATION
INFORMATION CALL:
a. NAME b. TELEPHONE NUMBER (No collect 8. OFFER DUE DATE/
LOCAL TIME
9. ISSUED BY
13b. RATING
14. METHOD OF SOLICITATION
CODE
15. DELIVER TO 16. ADMINISTERED BY CODE
18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/
OFFEROR
CODE
FACILITY
CODE
CODE
TELEPHONE NUMBER
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN
OFFER
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK
BELOW IS CHECKED
REQUEST
FOR QUOTE
(RFQ)
INVITATION
FOR BID
(IFB)
REQUEST
FOR
PROPOSAL
(RFP)
SEE ADDENDUM
19.
ITEM NUMBER
20.
SCHEDULE OF SUPPLIES/SERVICES
21.
QUANTITY
22.
UNIT
23.
UNIT PRICE
24.
AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH
AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND
ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS
SPECIFIED
29. AWARD OF CONTRACT: REFERENCE OFFER
DATED . . YOUR OFFER ON SOLICITATION
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR
30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED
31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)
31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
STANDARD FORM 1449 (REV. 11/2021)
Prescribed by GSA - FAR (48 CFR) 53.212
10. THIS ACQUISITION IS UNRESTRICTED OR
NORTH AMERICAN
INDUSTRY CLASSIFICATION
STANDARD (NAICS):
SIZE STANDARD:
13a. THIS CONTRACT IS A
RATED ORDER UNDER
THE DEFENSE PRIORITIES
AND ALLOCATIONS
SYSTEM - DPAS (15 CFR 700)
SET ASIDE: % FOR:
11. DELIVERY FOR FREE ON
BOARD (FOB) DESTINATION
UNLESS BLOCK IS MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
ARE ARE NOT ATTACHED
ARE ARE NOT ATTACHED
27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3
AND 52.212-5 ARE ATTACHED. ADDENDA
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
8(A)
ECONOMICALLY
DISADVANTAGED
WOMEN-OWNED SMALL
BUSINESS (EDWOSB)
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
(SDVOSB)
HUBZONE SMALL
BUSINESS
SMALL BUSINESS
NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.
calls)
Solicitation/Contract Form Continuation
CRREL Elevator Maintenance Contract
W913E526RA002
Continuation of Supplies or Services and Prices/Costs
Additional Information/Notes
Item Supplies/Service Quantity Unit Unit Price
Amount
0001 Monthly Maintenance
Pricing Arrangement: Firm Fixed Price
12 Months
0002 Annual Sate Inspections
Pricing Arrangement: Firm Fixed Price
5 Each
Major Deficiency Repair, Service Calls, Equipment Replacement
Pricing Arrangement: Firm Fixed Price
1 Job
0004 Handi-Cap Lift Inspections
Pricing Arrangement: Firm Fixed Price
4 Each
0005 3 Year Hydraulic Test
Pricing Arrangement: Firm Fixed Price
5 Each
Option Line Item
Monthly Maintenance
Pricing Arrangement: Firm Fixed Price
12 Months
Option Line Item
Annual Sate Inspections
Pricing Arrangement: Firm Fixed Price
5 Each
Option Line Item
Major Deficiency Repair, Service Calls, Equipment Replacement
Pricing Arrangement: Firm Fixed Price
1 Job
Option Line Item 1004 Handi-Cap Lift Inspections
4 Each
Pricing Arrangement: Firm Fixed Price
Option Line Item
Monthly Maintenance
Pricing Arrangement: Firm Fixed Price
12 Months
Option Line Item
Annual Sate Inspections
Pricing Arrangement: Firm Fixed Price
5 Each
Option Line Item
Major Deficiency Repair, Service Calls, Equipment Replacement
Pricing Arrangement: Firm Fixed Price
1 Job
Option Line Item
Handi-Cap Lift Inspections
Pricing Arrangement: Firm Fixed Price
4 Each
Option Line Item
Monthly Maintenance
Pricing Arrangement: Firm Fixed Price
12 Months
Option Line Item
Annual Sate Inspections
Pricing Arrangement: Firm Fixed Price
5 Each
Option Line Item
Major Deficiency Repair, Service Calls, Equipment Replacement
Pricing Arrangement: Firm Fixed Price
1 Job
Option Line Item
Handi-Cap Lift Inspections
Pricing Arrangement: Firm Fixed Price
4 Each
Option Line Item
3 Year Hydraulic Test
Pricing Arrangement: Firm Fixed Price
5 Each
Monthly Maintenance
Pricing Arrangement: Firm Fixed Price
12 Months
Option Line Item
Annual Sate Inspections
Pricing Arrangement: Firm Fixed Price
5 Each
Option Line Item
Major Deficiency Repair, Service Calls, Equipment Replacement
Pricing Arrangement: Firm Fixed Price
1 Job
Option Line Item
Handi-Cap Lift Inspections
Pricing Arrangement: Firm Fixed Price
4 Each
Continuation of Description
Performance Work Statement (PWS)
Cold Regions Research and Engineering Laboratory
CRREL Elevator Maintenance and Repair
1. GENERAL: Contractor shall furnish all labor, supervision, tools, materials, equipment, incidental engineering, transportation, and any other items and services necessary to perform inspection, testing, maintenance, and repair, on four (4) passenger elevators, one (1) freight elevator, and 1 (one) handicap lift outlined under this contract's PWS below. All elevators are located at the U.S. Army Corps of Engineers Cold Regions Research and Engineering Laboratory (CRREL) facility at 72 Lyme Road in Hanover, New Hampshire.
a. Responsibilities:
i. Government: Will furnish water and electricity from existing outlets for Contractor use in the performance of required work.
ii. Contractor: Shall furnish all tools, equipment, and materials for the performance of all work associated with this contract. Contractor shall be available 24 hours / 7 days a week, except for federal holidays. All maintenance and repair parts and components used under this award shall be new.
Replacement units, parts, components, and materials shall be compatible with that of existing equipment on which it is used. Replacements shall be of equal or better quality than original equipment and used in accordance with original design and manufacturer's intent. Items shall be of industry standard grade and quality.
iii. The Contractor shall provide for all supplies and parts required under the performance of this award. Costs, outside those defined in Paragraph 1.i, shall be itemized on each monthly invoice and listed on the annual Preventative Maintenance Program (ITM) report (Section 4.) for each elevator.
Price paid for parts shall be based on established catalog or list prices in effect at the time material is furnished, less all applicable discounts and taxes.
Prices shall not be in excess of Contractor's sale prices to other customers or current market prices, whichever is lower.
b. Performance & Evaluation: Responsiveness and execution of the ITM shall be continuously evaluated against the performance standards in Paragraph 11 Performance Requirements Summary.
c. Pre-Performance Meeting: Prior to beginning any work under this contract, the Contractor shall meet with the CRREL Technical Point of Contact (TPOC) at a mutually agreeable time, date, and location for the purpose of coordinating the initiation of work. The Contractor's Authorized Representative shall be present at this meeting.
d. Submit Employee Licenses: Before any work starts on site, the Contractor shall provide a copy of each employee's state license at the pre-performance meeting.
e. Work Schedule: Normal hours for all actual work shall be Monday thru Friday from 0800 to 1600 excluding Federal holidays. Any work hours outside the normal hours can be adjusted with approval of COR.
f. Access to Mechanical Rooms: Upon entry onto the CRREL site, Contractor employees shall report to the Security Office to obtain the key to the elevator mechanical rooms. Key must be returned to the Security Office before the Contractor leaves the site.
g. Smoking Policy: There is a "No Smoking" policy on site except in designated areas. The TPOC will inform Contractor employees of the designated smoking area available for their use.
h. Speed Limit: Drivers shall adhere to the 10 mph speed limit while driving in the CRREL facility.
2. SAFETY AND REGULATIONS: Safety shall be in accordance with latest version of EM 385-1-1 US Army Corps of Engineers Safety & Health Requirements Manual (http://www.usace.army.mil/CESO/Documents/EM385- 1-1FINAL.pdf) applicable OSHA regulations, any other Federal, State, or local regulations which apply to this job, and with all safety procedures required by the CRREL Safety Office. All applicable state and federal safety regulations relating to protection of eyes, other extremities, and hearing protection shall be followed.
a. General Safety Practices: Adequate precautions shall be taken to protect employees, personnel, and property, both Government and Contractor, at all times. Applicable lock out procedures shall be used and proper signs posted when working on elevators. Tools and equipment brought onto the site shall be in good operating condition at all times and are the sole responsibility of the Contractor. They shall not cause any hazard to employees, personnel, or property, or block emergency egress at any time. Machinery and equipment shall be operated in accordance with manufacturer's instructions and recommended guidelines.
b. Accident Prevention Plan (APP): Contractor shall provide the TPOC an Accident Prevention Plan (APP) for approval at the pre-performance meeting. The APP shall be similar to and shall contain, at a minimum, the applicable information in the example, solicitation Attachment A. Work shall not commence without an approved APP. The APP shall be updated whenever information changes and shall be kept available on site inside the mechanical room door of each elevator.
c. Environmental Protection: Contractor shall comply with all Federal, State, and local environmental laws, regulations, and ordinances applicable to this contract. Contractor is responsible for being informed of all changes in environmental laws, regulations, and ordinances. Contractor is responsible for violations or delays resulting from Contractor's failure to comply with environmental laws, regulations and ordinances. In cases of an oil spill, the Contractor shall contact the TPOC immediately.
d. Hazardous Materials: Elevator generated hazardous waste material shall be properly removed and properly disposed of from the site by Contractor employees during the monthly maintenance or inspection in which it was generated.
3. ADDITIONAL CONTRACTOR REQUIREMENTS: Contractor shall plan, program, administer, manage, execute, and complete all work necessary to ensure CRREL elevators remain in peak operating condition. Contractor shall perform all administrative services, such as material procurement, quality control, financial control, Preventative Maintenance Program (ITM) execution, correspondence, and maintain accurate and complete records.
a. Administrative: Contractor shall assign an administrative single point of contact at the award of this contract. Contractor's designated employee shall be available at all times, either physically or by telephone, to receive notices, reports, or other communications from the Government.
b. Employee Certification & Licensing: Contractor's employees shall meet all licensing, qualification, and certification requirements of the State of New Hampshire. Monthly maintenance, service calls, emergency calls, and unplanned repairs shall be performed by a New Hampshire state licensed Elevator Mechanic. Testing and inspections shall be performed by a New Hampshire state licensed Elevator Inspector. Contractor is responsible for obtaining and maintaining all required licenses/certificates/permits to ensure compliance with all applicable federal, state, and local laws.
c. Record & Quality Control Program: Contractor shall establish a record and quality control program that ensures the requirements of the contract are accomplished. This program shall include, but is not limited to:
i. Quality control process addressing all services in this contract;
ii. System identifying and correcting deficiencies in the quality of service before the level of performance becomes unacceptable and/or the Government points out the deficiencies; and
iii. Plan containing Contractor administrative oversight of records of each elevator.
d. Records: As the ITM is executed under this contract, Contractor shall keep a written record including any recommendations for work needed outside normal ITM activity keeping each elevator in normal operating condition.
4. INSPECTION TESTING AND MAINTENANCE (ITM): Contractor shall develop detailed site specific ITM for each of the five elevators. A copy of the ITM shall be provided to and approved by the TPOC prior to any additional work taking place under this contract. The ITM shall be based on Contractor expertise, general engineering judgments, and shall be in accordance with the latest versions of ASME A17.1. The program shall include, at a minimum, the following:
a. Performance requirements found throughout this PWS;
b. A detailed preventive maintenance program, 24 hour service repairs, materials, mobile parts inventory, call-back services, after hours service, maintenance control program, quality control program, and testing of the elevators on site;
c. A maintenance tasks and records log allowing for:
i. A unique record of all maintenance tasks for each elevator.
ii. Readily available historical data for each elevator.
iii. List of all code-required tests and a place to record the results.
d. A detailed list of maintenance tasks clearly defined by equipment type so that maintenance personnel can visibly understand their responsibility for performing each required task.
5. ITM EXECUTION: The lift and all elevators shall be maintained in accordance with the ITM and requirements of these specifications. Elevators shall be capable of providing the rated maximum capacity, speed, and performance at all times. Other than normal maintenance, the Contractor shall not make any changes, alterations, or repairs to the existing elevators without first obtaining written authorization from the Government. All parts or components installed or improvements made to any of the five elevators become the property of the Government.
a. Monthly Requirements:
i. ITM Minimum Monthly Maintenance Tasks for Each Elevator:
1. Visual and/or hands-on operational inspections of all static and dynamic parts of the elevators (hydraulic power units, motors and pumps, motor controls), car controls and indicators, door rollers, cables, components in pits and over the tops of cars, belts, switches, buttons, emergency switches and devices, door operating mechanisms, sensors, electrical and plumbing connections, timing devices, and all safety devices;
2. Checking and cleaning off elevator control panels and components;
3. Lubricate all areas of each elevator;
4. Adjust functional devices to improve elevator performance, as necessary;
5. Polishing elevator car doors and interior panels as needed;
6. Checking complete system (car, pit, control room, transfer area) for alignment, inspection of seals, inspection of hydraulic fluids and oil leaks;
7. Checking oil catch cans and emptying, as necessary;
8. Maintenance of all elevators, including oiling and cleaning machine, motor and controller, and other required items; cleaning of car tops and pits, hoist ways, relays, door tracks, and other hoist way equipment; greasing or lubricating guide rails; minor adjustments and parts replacement due to normal wear and tear of the elevators; door adjusting and roller replacement, bulb replacement, and lubrication;
9. Performance of housekeeping in all elevator equipment areas which includes electrical panels, mechanical rooms and pits. These areas shall be maintained in a neat and uncluttered condition, comparable to sanitation levels in hallways and stairs of the facilities. Comply with all Safety and fire codes relating to elevator operation.
a. Proper disposal of accumulated material in elevator machine rooms at each site.
ii. Schedule monthly maintenance execution in the third full week of each month;
iii. Provide a written account of activities after each monthly site visit i.e. "Service Report" [electronic report will not be accepted unless Government can accept work performed via electronic signature or Personal Id Number] and integrate a hard copy of records into the ITM.
b. Annual Testing/Inspections & Reports:
i. Provide all testing and inspection functions necessary to satisfy all State regulations and laws. Copy of the inspector's license shall be provided to the Government 10 calendar days before the actual day of testing. These functions include, but are not limited to:
1. Annual State inspections on passenger and freight elevators. Fire service support is required for three of the four passenger elevators (April of each year),
2. 3-year hydraulic tests (due April 2027),
3. 5-year load test (due April 2030),
4. Coordination between the Contractor and the Fire alarm service is necessary. The TPOC will arrange the date and time.
5. Ensure forms for inspection and testing are filed promptly with the State and copies of the all forms are sent to the TPOC.
c. Handicap Lift Inspections:
i. Provide all quarterly testing and inspection functions necessary to satisfy all State regulations and laws.
d. Testing & Inspection: Contractor shall schedule inspections to be performed during the first week of the month in which the inspections are due.
This allows ample time to correct any deficiencies found and still meet all deadlines. Upon failure of an inspection on any elevator, the failure shall be reported to the TPOC and a written quote shall be presented to the Government as a Major Repair (see Section 10.2.
e. Annual Report: Within 30 days of the end of each 12-month period of performance under this contract, Contractor shall produce & deliver, a bound hardcopy record of all ITM activity, repair or unplanned work, testing results and other related material for each elevator for that past year. Each record shall include any monthly reports, emergency & routine calls, repair work, and detailed recommendations for improving elevator efficiency.
6. SECURITY
a. Overview: All contractor personnel are required to follow all security regulations as directed by the CRREL Security Office, as written in this PWS, and as otherwise specified at the post award orientation. General disruption by the contractor is limited to the immediate work site. The Contractor is strictly responsible for the security of all products, materials, tools, and equipment used during the duration of each job.
b. United States Citizenship: All contractor employees entering the CRREL site must be U.S. citizens.
c. Identification: All contractor employees must have a positive picture I.D. (such as a valid picture driver's license) to enter the site and must be prepared to show it at any time. The Security Office may require each contractor employee to wear a badge issued by the Security Office and also to sign in and out when entering and leaving the work site. The contractor is responsible for all badges issued to his employees and shall ensure they are returned to the Security Office upon completion of the work, when leaving the site, or when otherwise directed.
d. Weapons: Weapons of any kind are prohibited on the CRREL site.
e. Access and General Protection/Security Policy and Procedures: The contractor and all associated subcontractors' employees shall comply with applicable installation, access and local security policies and procedures. Policies and procedures will be provided by the local Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DoD, HQDA, and local policies. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.
f. iWATCH Training: The contractor and all associated subcontractors shall brief all employees on the USACE iWATCH program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 45 calendar days of contract award and within 45 days of new employees commencing performance on the contract. The contractor shall provide certification of completion to the COR within 10 days of training completion. Training documents will be provided by the Security Office.
g. PERSONNEL SECURITY SCREENING: The Contractor shall conduct a security screening on every employee prior to their performance under this contract. The security screening shall cover the most recent five (5) years or since age 18, whichever is shorter, providing it includes the most recent two (2) years of the applicant's life. The security screening shall include, as a minimum, checks with former employers, former supervisors and personal references, along with a local record check with police departments. The Contractor shall furnish the Contracting Officer (KO) with a record of the results of each employee's security screening prior to entry on duty.
7. STANDARDS AND PROCEDURES: All work shall be done in compliance with the latest version of American Society of Mechanical Engineers (ASME) A17.1, any other law, ordinance, code, regulation, or rule applicable to any of the five elevators, according to manufacturer's recommendations or maintenance procedures, and with the best practices of the trade. If codes, regulations, standards, or procedures conflict, the most stringent shall apply.
8. BUILDING & ELEVATOR EQUIPMENT INFORMATION:
A
TYPE & DESIGNATION PASSENGER
LOCATION: REMOTE SENSING BUILDING
MANUFACTURER: IN-SERVICE DATE: DOVER INSTALLED 1993
MAX LOAD: 3500 LBS
B
TYPE & DESIGNATION PASSENGER
LOCATION: MAIN LABORATORY ADDITION
MANUFACTURER: IN-SERVICE DATE: PAYNE; INSTALLED 1976, UPGRADED 2015
MAX LOAD: 3500 LBS
TYPE & DESIGNATION PASSENGER
C
LOCATION: ICE ENGINEERING FACILITY (IEF)
MANUFACTURER: IN-SERVICE DATE: PAYNE: INSTALLED 1976; Ungraded 2013
MAX LOAD: 3500 LBS
D
TYPE & DESIGNATION PASSENGER
LOCATION:
TECHNICAL INFORMATION ANALYSIS CENTER
(TIAC)
MANUFACTURER: IN-SERVICE DATE: PINE STATE: INSTALLED 1994
MAX LOAD: 2700 LBS
E
TYPE & DESIGNATION WREIGHT
LOCATION: MAIN LABORATORY WESTINGHOUSE CIRCA
MANUFACTURER: IN-SERVICE DATE: 1960
MAX LOAD: 9000 LBS
F
TYPE & DESIGNATION PASSENGER
LOCATION: MAIN LABORATORY LOBBY
MANUFACTURER: IN-SERVICE DATE: Lift City : 2013
MAX LOAD: 800 LBS
9. Service Calls:
a. Service calls shall use the same procedure as Major Repairs see Section 10.2.
b. Routine Service Calls: Contractor shall respond (via telephone call to the TPOC) to routine service calls within twenty-four (24) hours of notification, unless otherwise scheduled by the TPOC at the time of notification. Routine service calls shall be done within normal working hours unless prior approval is received. The Contractor shall complete each routine service call within 48 hours from receipt of call unless otherwise arranged with the TPOC.
c. Emergency Service Calls: Emergency service calls are defined as any condition that presents an immediate danger to personnel or impairs the mission of the activity. Examples of an activity's mission being impaired are: non- or improperly operating elevators during normal working hours or an elevator operating in an unsafe condition. Contractor shall respond (via telephone call to the TPOC) to emergency service calls immediately (5 minutes or less) and begin work on emergency service calls within one (1) hour of notification by TPOC or COR. Contractor shall ensure the availability of a certified/licensed elevator mechanic 24 hours a day, 7 days a week. When responding to an emergency service call, Contractor shall work continuously until the initial emergency situation is arrested. Once the initial emergency situation is arrested, remaining work required shall be carried out under a routine service call and/or unplanned repair and shall be scheduled and approved by the TPOC. Billing shall reflect the change in status.
10. REPAIR WORK: Repair is defined as work required to correct deficiencies that are preventing a system from proper operation or may prevent the system from proper operation if left in its current condition.
10.1 MINOR DEFICIENCIES
Minor deficiencies shall be defined as problems that prevent proper operation of the elevator, dumb waiter, wheelchair and platform lift. The Contractor shall repair all minor deficiencies identified during ITM prior to departure from the job site. All Minor deficiencies shall be included in the ITM line-item cost.
ELECTRICAL COMPONENTS
The Contractor shall replace all inoperable relays, fuses, contactors, overloads, transformers and monitors.
FLUIDS
The Contractor shall ensure that all fluid reservoirs are filled to the proper levels for normal operation.
LEAK DOWN LOG
The Contractor shall maintain a leak down log for each system. The log should include at a minimum, amount of fluid added, date & time added.
Copies of this log shall be maintained in the equipment room for the equipment in question and shall be submitted monthly to the COR.
STATUS INDICATORS
The Contractor shall replace all inoperable status indicators.
10.2 MAJOR DEFICIENCIES
Major deficiencies shall be defined as deficiencies not specifically defined as minor deficiencies below. The contractor shall notify the COR immediately of all major deficiencies found either during normal ITM or a service call.
10.2.1 PROVIDING PROPOSALS FOR MAJOR REPAIRS
The Contractor shall provide a written proposal based upon a scope of the repair.
Cost Proposals shall include:
a. A Description of the work to be accomplished and a detailed breakdown of required labor man-hours and Contractor-provided material necessary to satisfy the requirement. The proposal shall include the corresponding labor rate agreed upon in the contract as well as the bare cost for parts /equipment. The estimate shall not include travel, vehicle, or per-diem charges. The Contractor shall not perform the service or procure any parts without prior approval.
b. The cost of work to be accomplished, with labor and materials separately listed.
c. A schedule of work, including a start and completion date.
d. The Contractor shall be prepared to provide documentation (i.e. quotes, catalog sheets, etc.) to support all direct material costs.
10.2.2 ACCEPTING PROPOSALS
The COR will review all proposals, this includes the verification that all material costs are fair and reasonable and that the correct labor rate is used for an acceptable number of hours. The proposal will be accepted if it is determined to be fair and reasonable, and complies with the requirements of the PWS. If the COR determines that the proposal provided is not fair and reasonable, or does not meet the requirements of the PWS, then the COR has the option to negotiate with the Contractor or choose to satisfy the work requirement through other contractual means.
11. PERFORMANCE REQUIREMENTS SUMMARY. A performance requirement summary (PRS) has been developed to evaluate contractor actions while implementing this PWS. It is designed to provide an effective surveillance method of monitoring contractor performance for each listed objective.
The PRS provides a systematic method to evaluate the services the contractor is required to furnish. This PRS is based on the premise that the Government desires to maintain a quality standard in the performance of the required services and that a service contract to provide the service is the best means of achieving that objective.
The contractor, and not the Government, is responsible for management and quality control actions to meet the terms of the contract. The role of the Government is quality assurance to ensure contract standards are achieved.
In this contract the quality control program is the driver for product quality. The contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step to ensuring a "self-correcting" contract is to ensure that the quality control program approved at the beginning of the contract provides the measures needed to lead the contractor to success.
Once the quality control program is implemented, careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program.
SURVEILLANCE: Government quality assurance (QA) is performed by the COR. Contract Deficiencies will be reported to the Contractor's site supervisor, or Quality Control Inspector (if identified as different from the site supervisor), for correction. Customer complaints, although not considered a method of surveillance, will be investigated to establish validity. All valid complaints will prompt an inspection of the deficiency. It should be noted that the method of surveillance identified in the PRS table is intended to represent the primary method(s) anticipated for each requirement. However, the Government reserves the right to conduct quality assurance by any means necessary to ensure the requirements of the contract are being fully satisfied. The Standard describes the minimum expectation for successful fulfillment of the objective. The Acceptable Quality Level (AQL) represents the maximum degree of deviation from the standard that can be reached without the performance being considered overall unsatisfactory for a particular performance objective. For example, an AQL of 100% means that any deviation from the standard would render the objective unsatisfactory. See the following table for the further details.
Performance Objective Standard(s) AQL Method of Surveillance
Incentive/ Remedy
Records & Control Quality Program
Contract shall establish and maintain accurate and complete records.
100% Periodic Inspections
Re-performance at no additional cost to the Government.
Inspection Testing and Maintenance Program (ITM)
The Contractor shall execute the approved ITM in a complete, accurate, and timely manner.
Any changes to the ITM shall be approved by the COR prior to execution.
100% Periodic Inspections
Document deficiency, provide Contractor the opportunity to identify a Corrective Action Plan;
termination or no exercising a renewal option will be at the Contracting Officer's discretion.
Routine Service Calls
Contractor shall respond via return phone call within 24 hours.
100%
100% COR
Inspection
Document deficiency, provide Contractor the opportunity to identify a Corrective Action Plan;
termination or no exercising a renewal option will be at the Contracting Officer's discretion.
Emergency Service Calls
Contractor shall respond via return phone call immediately and be on-site to address the emergency within 1 hour.
100%
100% COR
Inspection
Document deficiency, provide Contractor the opportunity to identify a Corrective Action Plan;
termination or no exercising a renewal option will be at the Contracting Officer's discretion.
Unplanned Repair Request
Contractor shall provide repair quote within 7 days of RFQ or Contractor Identification of need.
100%
100% COR
Inspection
Document deficiency, provide Contractor the opportunity to identify a Corrective Action Plan;
termination or no exercising a renewal option will be at the Contracting Officer's discretion.
Requirements The Engineering Research and Development Center, CRREL, in Hanover, NH requires a new Elevator maintenance contract.
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Product Service Code: J036
Option Line Item
Product Service Code: J036
Option Line Item
Product Service Code: J036
Option Line Item
Product Service Code: J036
Option Line Item
Product Service Code: J036
Option Line Item
Product Service Code: J036
Continuation of Deliveries or Performance
Delivery Requested By Delivery Date 23 Mar 2026
Line Item Delivery Schedule Quantity Address and POC
Delivery Requested By Delivery Date 23 Mar 2026
12 Months Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Delivery Requested By Delivery Date 23 Mar 2026
5 Each Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Delivery Requested By Delivery Date 23 Mar 2026
1 Job Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Delivery Requested By Delivery Date 23 Mar 2026
4 Each Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Delivery Requested By Delivery Date 23 Mar 2026
5 Each Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Option Line Item
Delivery Requested By Delivery Date 23 Mar 2026
12 Months Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Option Line Item
Delivery Requested By Delivery Date 23 Mar 2026
5 Each Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Option Line Item
Delivery Requested By Delivery Date 23 Mar 2026
1 Job Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Option Line Item
Delivery Requested By Delivery Date 23 Mar 2026
4 Each Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Option Line Item
Delivery Requested By Delivery Date 23 Mar 2026
12 Months Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Option Line Item
Delivery Requested By Delivery Date 23 Mar 2026
5 Each Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Option Line Item
Delivery Requested By Delivery Date 23 Mar 2026
1 Job Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Delivery Requested By 4 Each Place of Performance
Delivery Date 23 Mar 2026 DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Option Line Item
Delivery Requested By Delivery Date 23 Mar 2026
12 Months Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Option Line Item
Delivery Requested By Delivery Date 23 Mar 2026
5 Each Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Option Line Item
Delivery Requested By Delivery Date 23 Mar 2026
1 Job Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Option Line Item
Delivery Requested By Delivery Date 23 Mar 2026
4 Each Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Option Line Item
Delivery Requested By Delivery Date 23 Mar 2026
5 Each Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Option Line Item
Delivery Requested By Delivery Date 23 Mar 2026
12 Months Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Delivery Requested By Delivery Date 23 Mar 2026
5 Each Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Option Line Item
Delivery Requested By Delivery Date 23 Mar 2026
1 Job Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Option Line Item
Delivery Requested By Delivery Date 23 Mar 2026
4 Each Place of Performance DoDAAC: W913E5 CountryCode: USA
W2R2 COLD RGNS RSCH ENG LAB
KO CONTRACTING OFFICE VCCO, 72 LYME ROAD
HANOVER, NH 03755-1290
UNITED STATES
Contract Clauses
FAR Clauses Incorporated by Reference
Number Title Effective Date
Alternate/ Deviation
Variation Effective Date
52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements. Jan 2017 52.204-13 System for Award Management Maintenance. Oct 2018 52.204-18 Commercial and Government Entity Code Maintenance. Aug 2020
52.204-23 Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab Covered Entities.
Dec 2023
52.204-25 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.
Nov 2021
52.204-27 Prohibition on a ByteDance Covered Application. Jun 2023 52.222-50 Combating Trafficking in Persons. Oct 2025 52.223-20 Aerosols. May 2024 52.225-13 Restrictions on Certain Foreign Purchases. Feb 2021 52.226-8 Encouraging Contractor Policies to Ban Text Messaging While Driving. May 2024 52.232-33 Payment by Electronic Funds Transfer-System for Award Management. Oct 2018 52.232-40 Providing Accelerated Payments to Small Business Subcontractors. Mar 2023 52.233-3 Protest after Award. Aug 1996 52.233-4 Applicable Law for Breach of Contract Claim. Oct 2004
FAR Clauses Incorporated by Full Text
52.212-4 Contract Terms and Conditions-Commercial Products and Commercial Services.
(Alternate I)
(Nov 2023) Alternate I (Nov 2021)
Alternate I (Nov 2021). When a time-and-materials or labor-hour contract is contemplated, substitute the following paragraphs (a), (e), (i), (l), and (m) for those in the basic clause.
(a) Inspection/Acceptance. (1) The Government has the right to inspect and test all materials furnished and services performed under this contract, to the extent practicable at all places and times, including the period of performance, and in any event before acceptance. The Government may also inspect the plant or plants of the Contractor or any subcontractor engaged in contract performance. The Government will perform inspections and tests in a manner that will not unduly delay the work.
(2) If the Government performs inspection or tests on the premises of the Contractor or a subcontractor, the Contractor shall furnish and shall require subcontractors to furnish all reasonable facilities and assistance for the safe and convenient performance of these duties.
(3) Unless otherwise specified in the contract, the Government will accept or reject services and materials at the place of delivery as promptly as practicable after delivery, and they will be presumed accepted 60 days after the date of delivery, unless accepted earlier.
(4) At any time during contract performance, but not later than 6 months (or such other time as may be specified in the contract) after acceptance of the services or materials last delivered under this contract, the Government may require the Contractor to replace or correct services or materials that at time of delivery failed to meet contract requirements. Except as otherwise specified in paragraph (a)(6) of this clause, the cost of replacement or correction shall be determined under paragraph (i) of this clause, but the "hourly rate" for labor hours incurred in the replacement or correction shall be reduced to exclude that portion of the rate attributable to profit. Unless otherwise specified below, the portion of the "hourly rate" attributable to profit shall be 10 percent. The Contractor shall not tender for acceptance materials and services required to be replaced or corrected without disclosing the former requirement for replacement or correction, and, when required, shall disclose the corrective action taken. ____[Insert portion of labor rate attributable to profit.]
(5)(i) If the Contractor fails to proceed with reasonable promptness to perform required replacement or correction, and if the replacement or correction can be performed within the ceiling price (or the ceiling price as increased by the Government), the Government may-
(A) By contract or otherwise, perform the replacement or correction, charge to the Contractor any increased cost, or deduct such increased cost from any amounts paid or due under this contract; or
(B) Terminate this contract for cause.
(ii) Failure to agree to the amount of increased cost to be charged to the Contractor shall be a dispute under the Disputes clause of the contract.
(6) Notwithstanding paragraphs (a)(4) and (5) above, the Government may at any time require the Contractor to remedy by correction or replacement, without cost to the Government, any failure by the Contractor to comply with the requirements of this contract, if the failure is due to-
(i) Fraud, lack of good faith, or willful misconduct on the part of the Contractor's managerial personnel; or
(ii) The conduct of one or more of the Contractor's employees selected or retained by the Contractor after any of the Contractor's managerial personnel has reasonable grounds to believe that the employee is habitually careless or unqualified.
(7) This clause applies in the same manner and to the same extent to corrected or replacement materials or services as to materials and services originally delivered under this contract.
(8) The Contractor has no obligation or liability under this contract to correct or replace materials and services that at time of delivery do not meet contract requirements, except as provided in this clause or as may be otherwise specified in the contract.
(9) Unless otherwise specified in the contract, the Contractor's obligation to correct or replace Government-furnished property shall be governed by the clause pertaining to Government property.
(e) Definitions. (1) The clause at FAR 52.202-1, Definitions, is incorporated herein by reference. As used in this clause-
(i) "Direct materials" means those materials that enter directly into the end product, or that are used or consumed directly in connection with the furnishing of the end product or service.
(ii) "Hourly rate" means the rate(s) prescribed in the contract for payment for labor that meets the labor category qualifications of a labor category specified in the contract that are-
(A) Performed by the contractor;
(B) Performed by the subcontractors; or
(C) Transferred between divisions, subsidiaries, or affiliates of the contractor under a common control.
(iii) "Materials" means-
(A) Direct materials, including supplies transferred between divisions, subsidiaries, or affiliates of the contractor under a common control;
(B) Subcontracts for supplies and incidental services for which there is not a labor category specified in the contract;
(C) Other direct costs (e.g., incidental services for which there is not a labor category specified in the contract, travel, computer usage charges, etc.);
(D) The following subcontracts for services which are specifically excluded from the hourly rate: [Insert any subcontracts for services to be excluded from the hourly rates prescribed in the schedule.]; and
(E) Indirect costs specifically provided for in this clause.
(iv) "Subcontract" means any contract, as defined in FAR subpart 2.1, entered into with a subcontractor to furnish supplies or services for performance of the prime contract or a subcontract including transfers between divisions, subsidiaries, or affiliates of a contractor or subcontractor. It includes, but is not limited to, purchase orders, and changes and modifications to purchase orders.
(i) Payments. (1) Work performed. The Government will pay the Contractor as follows upon the submission of commercial invoices approved by the Contracting Officer:
(i) Hourly rate.
(A) The amounts shall be computed by multiplying the appropriate hourly rates prescribed in the contract by the number of direct labor hours performed. Fractional parts of an hour shall be payable on a prorated basis.
(B) The rates shall be paid for all labor performed on the contract that meets the labor qualifications specified in the contract. Labor hours incurred to perform tasks for which labor qualifications were specified in the contract will not be paid to the extent the work is performed by individuals that do not meet the qualifications specified in the contract, unless specifically authorized by the Contracting Officer.
(C) Invoices may be submitted once each month (or at more frequent intervals, if approved by the Contracting Officer) to the Contracting Officer or the authorized representative.
(D) When requested by the Contracting Officer or the authorized representative, the Contractor shall substantiate invoices (including any subcontractor hours reimbursed at the hourly rate in the schedule) by evidence of actual payment, individual daily job timecards, records that verify the employees meet the qualifications for the labor categories specified in the contract, or other substantiation specified in the contract.
(E) Unless the Schedule prescribes otherwise, the hourly rates in the Schedule shall not be varied by virtue of the Contractor having performed work on an overtime basis.
(1) If no overtime rates are provided in the Schedule and the Contracting Officer approves overtime work in advance, overtime rates shall be negotiated.
(2) Failure to agree upon these overtime rates shall be treated as a dispute under the Disputes clause of this contract.
(3) If the Schedule provides rates for overtime, the premium portion of those rates will be reimbursable only to the extent the overtime is approved by the Contracting Officer.
(ii) Materials.
(A) If the Contractor furnishes materials that meet the definition of a commercial product at FAR 2.101, the price to be paid for such materials shall not exceed the Contractor's established catalog or market price, adjusted to reflect the-
(1) Quantities being acquired; and
(2) Any modifications necessary because of contract requirements.
(B) Except as provided for in paragraph (i)(1)(ii)(A) and (D)(2) of this clause, the Government will reimburse the Contractor the actual cost of materials (less any rebates, refunds, or discounts received by the contractor that are identifiable to the contract) provided the Contractor-
(1) Has made payments for materials in accordance with the terms and conditions of the agreement or invoice; or
(2) Makes these payments within 30 days of the submission of the Contractor's payment request to the Government and such payment is in accordance with the terms and conditions of the agreement or invoice.
(C) To the extent able, the Contractor shall-
(1) Obtain materials at the most advantageous prices available with due regard to securing prompt delivery of satisfactory materials; and
(2) Give credit to the Government for cash and trade discounts, rebates, scrap, commissions, and other amounts that are identifiable to the contract.
(D) Other Costs. Unless listed below, other direct and indirect costs will not be reimbursed.
(1) Other Direct Costs. The Government will reimburse the Contractor on the basis of actual cost for the following, provided such costs comply with the requirements in paragraph (i)(1)(ii)(B) of this clause:____[Insert each element of other direct costs (e.g., travel, computer usage charges, etc.
Insert "None" if no reimbursement for other direct costs will be provided. If this is an indefinite delivery contract, the Contracting Officer may insert "Each order must list separately the elements of other direct charge(s) for that order or, if no reimbursement for other direct costs will be provided, insert 'None'."]
(2) Indirect Costs (Material Handling, Subcontract Administration, etc.). The Government will reimburse the Contractor for indirect costs on a pro-rata basis over the period of contract performance at the following fixed price:____[Insert a fixed amount for the indirect costs and payment schedule.
Insert "$0" if no fixed price reimbursement for indirect costs will be provided. (If this is an indefinite delivery contract, the Contracting Officer may insert "Each order must list separately the fixed amount for the indirect costs and payment schedule or, if no reimbursement for indirect costs, insert 'None')."]
(2) Total cost. It is estimated that the total cost to the Government for the performance of this contract shall not exceed the ceiling price set forth in the Schedule and the Contractor agrees to use its best efforts to perform the work specified in the Schedule and all obligations under this contract within such ceiling price.
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