Solicitation - W50S8524QA023 Issued.pdf

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

Solicitation/Contract Form

FY24 Local/Long Distance Telecommunications Service (LTS) Service Contract

Cancellation Ceiling Date and Description

USD 430,000.02 30 September 2029. Local telephone service for Selfridge ANGB 5 years total.

W50S8524QA023

Supplies or Services & Prices or Costs

Additional Information/Notes

Item Supplies/Service Quantity Unit Unit Price Amount

FY24 - Local Telecommunications Service (LTS) Contract

Product Service Code: DG11 Pricing Arrangement: Firm Fixed Price

12 Months

Option Line Item

FY25 - Local Telecommunications Service (LTS) Contract Option Year 1

Product Service Code: DG11 Pricing Arrangement: Firm Fixed Price

12 Months

Option Line Item

FY26 - Local Telecommunications Service (LTS) Contract Option Year 2

Product Service Code: DG11 Pricing Arrangement: Firm Fixed Price

12 Months

Option Line Item

FY27 - Local Telecommunications Service (LTS) Contract Option Year 3

Product Service Code: DG11 Pricing Arrangement: Firm Fixed Price

12 Months

Option Line Item

FY28 - Local Telecommunications Service (LTS) Contract Option Year 4

Product Service Code: DG11 Pricing Arrangement: Firm Fixed Price

12 Months

Option Line Item

FY29 Local Telecommunications Services 52.217-8 Six Month Extension

Pricing Arrangement: Firm Fixed Price

6 Months

Description/Specifications/Statement of Work

1. INTRODUCTION

1.0. General

This requirement will provide essential local areaTelecommunications Services (LTS), long distance trunking supporting Selfridge ANGB, MI.This requirement will re-home existing Local Telecommunication Services (LTS)that are currently provided on a low-speed time-division multiplexed (LSTDM)circuit with emulated session initiation protocol (SIP) trunks. Allconnectivity requirements and features currently transported over the existingLSTDM must be migrated over so that transition can occur without any loss ofcapability. This PWS is for managed SIP trunks. Site specific equipmentconnectivity requirements are identified in Appendix 1, along with requiredfeatures. This LTS will support the installation 24 hours a day /seven days aweek/365 days a year (24/7/365).

1.1. Scope

The Contractor shall provide all labor, tools, facilities, materials,and services needed to perform and provide local access to the designatedcircuit demarcation point(s) identified in Appendix 1 to this PWS. Theseservices shall include any equipment, wiring, or infrastructure to ensure theContractor's proposed solution is compatible with the Government's currentinfrastructure without additional Government expense. Access to the localexchange shall also include operator assistance functions. These services shallnot include residential or business services for non-Government entities orGovernment contractors. The Contractor shall follow all Federal CommunicationsCommission (FCC), Public Utility Commission (PUC), Department of Defense (DoD),AF, and industry standards for this requirement. The Contractor shall provide and installtransmission equipment and cables for local exchange access and transportservice circuits to the Government-provided floor space at the Governmentdemarcation location(s) identified in Appendix 1. The Contractor shall connectto Government-provided power connection points and termination frames. TheContractor shall coordinate with the Government Point of Contact (POC) (primaryand alternate names, emails, and telephone numbers shall be provided by theGovernment No Later Than (NLT) five days after contract award) prior to anyinstallation. The Government does not authorize aerial cable installations.

1.2. Background

The Department of Defense (DoD) Chief Information Officer (CIO) hasmandated all LSTDM transport technologies used for mission-related tasks beretired and replaced with IP based technologies. This is due to commercialsupport and hardware for LSTDM equipment being more difficult to find or phasedout entirely. LTS does not include long-distance or Defense Switching Network(DSN) services, which are beyond the scope of this action.

Due to changes intechnology, equipment, and processes, it has become evident that the Governmentshould acquire these services in a performance-based manner, consistent withthe principles contained in Air Force Instruction (AFI) 63-138 "Acquisition ofServices." These services are considered Information Technology (IT) In AccordanceWith (IAW) Defense Federal Acquisition Regulation Supplement (DFARS) 239.74"Telecommunications Services." The requirement herein represents the site'sperformance-based requirements for local, <long-distance> "dial-tone" andancillary services as defined herein. As a part of the new process, the AirForce (AF) encourages the Contractor to identify or suggest improvements toexisting LTS processes, operating procedures, systems, or applications to theContracting Officer (CO).

1.3. Period of Performance (POP).

Services shall begin upon contract award. Within the first 120 days of the base yearthe contractor shall concentrate on the running of new lines and connections,changing from previous vendor circuits, lines, and equipment where needed. After 120 days, the service converts to amonthly local telecommunications service that shall be provided 24/7.

Base Year: 1 Year from Date of Award.

1.3.1. Recognized Holidays.

The contractor IS NOT required to work during Federal Holidays. The following are recognizedUS Holidays:

New Year's Day 1 January

Martin Luther King, Jr.'s Birthday 3rd Monday in January

Presidents Day 3rd Monday in February

Memorial Day Last Monday in May

Juneteenth 19 June

Independence Day 4 July

Labor Day 1st Monday in September

Columbus Day 2nd Monday in October

Veterans Day 11 November

Thanksgiving Day 4th Thursday in November

Christmas Day 25 December

1.3.2. Observed Holidays.

When the holiday falls on a Saturday, the observed day shall be on the prior Friday. When the holidayfalls on a Sunday, the observed day shall be on the following Monday.

1.4. Place andPerformance of Services.

The first 120 days of the contract, the contractor shallcomplete the changeover from the previous contractor, this service shall beperformed within core operating hours, 0745-1630 Eastern Standard Time, Mondaythrough Friday, except on recognized US holidays or when the Governmentfacility /installation is closed due to local or national emergencies,administrative closings, or similar Government-directed facility/installationclosings.

Performance shall be at theCommunications Dmark, Bldg. 130, Selfridge ANG Base, MI.

After the conversion is complete the service shall consistof monthly local telecommunications service, which shall be provided 24/7.

2. General Information

2.1. Quality Control (QC).

The contractor shall ensure quality work performance IAWapplicable standards and guidelines to assure that the quality of a product orservice shall meet contract requirements. The contractor shall develop and submit a QCPlan (QCP) within 10 days of contract award that contain procedures toidentify, prevent, and ensure non-recurrence of defective services. At aminimum, the contractor shall develop QC procedures that address the areasidentified in Attachment 2 - Technical Exhibit 1, Performance RequirementsSummary. After acceptance of the QCP, the contractor shall obtain theContracting Officer's (KO) acceptance in writing of any proposed changes to itsQCP.

2.1.1. Quality Assurance.

The Government shall evaluate the contractor's performanceunder this contract in accordance with this PWS.

2.1.2. QualityAssurance Corrective Actions

The contractor shall ensure that timely and effectivecorrective action is obtained for all deficiencies identified by theGovernment.

2.2. Security.

2.2.1. Unscheduledgate closures by the Security Police may occur at any time causing allpersonnel entering or exiting a closed installation to experience a delay. Thiscannot be predicted or prevented. Contractors are not compensated forunexpected closures or delays. Vehicles operated by contractor personnel aresubject to search pursuant to applicable regulations. Any moving violation ofany applicable motor vehicle regulation may result in the termination of thecontractor employee's installation driving privileges.

2.2.2. Thecontractor's employees shall become familiar with and obey the regulations ofthe installation, including fire, traffic, safety and security regulationswhile on the installation. Contractor employees should only enter restrictedareas when required to do so and only upon prior approval. All contractoremployees shall always carry proper identification with them. The contractorshall ensure compliance with all regulations and orders of the installationwhich may affect performance.

2.2.3. Requirements. The contractor shallcomply with all applicable installation/facility access and local securitypolicies and procedures, Security which may be obtained from the Contract Specialist. The contractor shall ensure compliance withall personal identity verification requirements as directed by Department ofDefense (DoD), and/or local policy. Should the Force Protection Condition (FPCON) change, the Government mayrequire changes in contractor security matters or processes. The contractor, his employees, and hissubcontractors are subject to, and shall abide by and comply with, all relevantstatutes, ordinances, laws and regulations of the United States (includingExecutive Orders of the President) and any state (or other public authority nowor hereafter in force).

2.2.4. The contractor shall comply with all Selfridge ANGBsecurity requirements based on Air Force Instruction (AFI) 31-115, Law andOrder Operations. The base is acontrolled/restricted area and special security procedures are utilized todeter espionage, sabotage and theft of Air Force resources. The contractor shall be responsible forsecurity of their work areas in cooperation with applicable base agencies.

2.2.4.1. Base Access. Prior to access to this installation the contractor shall provide a listto the CS of contractor employees that includes the employees': full name, dateof birth, driver's license number, state of issue, and last four of theirSocial Security number (as applicable).

2.2.4.2. The contractor all necessarycards, buttons, decals, or other items to or work shall obtain passes, required foraccess the area areasin which will shall apply for allvehicle and individual identification media at the Selfridge ANGB, SFS, Visitor ControlCenter, be performed.The contractor

Building 901. All personneloperating a vehicle on Selfridge ANGB shall obtaina vehicle registration pass. Thecontractor shall provide proper state registration, proof of insurance, andvalid driver's in order to the and on base. The may have asmanylicense register vehicle drive contractor utility vehicles (un-licensed vehicles) RA as required tasks.in the to accomplish

2.2.4.3. Selfridge ANGB personnel the and entry of e and and may conductaSFS will verify identity authorization ach contractoremployee vehicle, search of any baggage, or on the Denial of entry to personnel whorefuse to be searched, or detention of personnel found to be articles, vehicles base.

in possession ofcontraband, may result in loss of base driving privileges, debarment from thebase, or other administrative action.

2.2.4.4. While operating motor vehicles on a governmentinstallation, strict adherence to vehicle safety shall be enforced. Common offenses include, but are not limitedto parking vehicles improperly, failure to wear seatbelts, excessive speed,failure to yield to pedestrians, and violating smoking regulations. Violations are subject to fines and/orsuspension from driving on base.

2.2.5. The installation reserves the to entryto the to any personwhose history is unfavorable or upon commander right deny Selfridge ANGB criminal disclosure of that indicates the is notin of the the information the individual's continued entry to Selfridge ANGB the best interest USAF. Additionally, or deviation security by any contractor may result in of violation of, from established procedures employee the confiscation restricted/controlledarea denial of entry to the badges and future SelfridgeANGB.

2.2.6. For Contractors that do not require CAC but requireaccess to a DoD Facility and/or Installation. Contractor and all associated sub-contractor's employees shall complywith adjudication standards and procedures using the National Crime InformationCenter Interstate Identification Index (NCIC- III) and Terrorist ScreeningDatabase (TSDB) (DAFI 31-101 and DoDM5200.8V3_AFMAN31-101V3), applicable installation,facility and area commander installation/facility access and local securitypolicies and procedures (provided by government representative).

2.2.6.1. Contractoremployees requiring but not entry, be a badge and be under atentry, requiring unescorted will issued visitor will directsurveillance, all of an possessing a badgewith escort authority. Contractor employees entering shall obtain their visitor badge times, employee Selfridge ANGB from theBase Visitor Center, Building 901.While within the Base controlledarea, contractor personnel shalldisplay the visitor badge on theirouter garment above the waist andshall always remain within view of the escort official. Any contractor employeewho is no longer part of the performance of work on this contact shall returnall issued badges to their employer who shall return them to the Selfridge ANGBwithin 5 days. The contractor shall ensure the return of issued badge(s) within5 days of termination.

2.2.6.2. The contractor report the of lost to the POC, who in turn reportto If thePOC is not shall immediately occurrence badge(s) will SFS. available, loss shall be reported to SelfridgeANGB within one duty day of loss. will not be issued the directly SFS Replacementbadge(s) until reporting are procedures satisfactorily completed.

2.3. Antiterrorism / Operations Security.

Access and General Protection/Security Policy andProcedures. The contractor shall comply with all applicableinstallation/facility access and local security policies and procedures, whichmay be obtained from the POC. Thecontractor shall also provide all information required for background checks tomeet installation access requirements to be accomplished by the localinstallation's Security Forces, Director of Emergency Services or localSecurity Office. The contractor shallensure compliance with all personal identity verification requirements asdirected by DoD, HAF and/or local policy. Should the Force Protection Condition (FPCON) change, the Government mayrequire changes in contractor security matters or processes.

2.4. COMSEC/IT Security.

All communications with DoD organizations are subject tocommunications security (COMSEC) review. All telephone communications networks are continually subject tointercept by unfriendly intelligence organizations. DoD has authorized the military departmentsto conduct COMSEC monitoring and recording of telephone calls originating from,or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractors place orreceive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequentdissemination of the above information to all employees dealing with DoDinformation.

2.4.1. Cell phone use while on the airfield is For security reasonsthe taking of photographs while on the installation is prohibited.

notauthorized.

2.4.2. Cellular PhoneUse: Vehicle operators on the SelfridgeANGB and operators of Government owned vehicles shall not use cell phonesunless the vehicle is safely parked or unless they are using a hands-freedevice. This is a Department of DefensePolicy and is in accordance with 32 CFR 634.

2.5. AT Level I Training.

Contractor employees with anarea of performance within a government controlled installation, facility orarea. All contractor employees, toinclude subcontractor employees, requiring access to Government Installations,Facilities and Controlled Access areas shall complete AT Level I awarenesstraining within 10 calendar days after contract start date. AT Level I may beaccomplished by a Level I qualified instructor, completing the computer-basedtraining (CBT) course on Joint Knowledge Online at http://jko.jten.mil. The contractor shall submit certificates ofcompletion to the POC for each contractor and subcontractor employee.

2.6. Protection of Personally Identifiable Information(PII).

The contractor shall protect all PII encountered in theperformance of services IAW DFARS 224.103 and DoDD 5400.11, Department ofDefense Privacy Program, and DoD 5400.11-R. If a PII breach results from thecontractor's violation of the policies, the contractor shall bear allnotification costs, call-center support costs, and credit monitoring servicecosts for all individuals whose PII has been compromised.

2.7. Safety/Environmental:

The contractor shall comply with all federal and state OSHArequirements and standards, technical orders, regulations, and referencedpublications as published in the OSHA 29 CFR. The contractor shall comply with the highest degree of safety protectionwhere any disagreements exist. The contractor shall not be excused forunsatisfactory performance that may result from a stop work order.

2.7.1. If the Contractor POC becomes aware of noncompliancewith safety standards, which may cause injury to Air Force personnel, property,or equipment, he/she shall inform the contractor. The contractor shall take immediate steps tocorrect /abate the situation.

2.8. Hazardous Materials (HM) Handling.

The contractor shall comply with all federal, state, localand Selfridge ANGB regulations concerning the use, storage, and reporting ofany HM used, or planned to be used in the contractor's operations. IAW AFI32-7086, Chapter 2, paragraph 2.6.9.2. HMs Management, the contractor shallprovide to the Selfridge ANGB HAZMAT office, a list of any HM. The list shall be submitted to the KO priorto the start of work requiring HMs. Thelist shall identify each HM, an estimate of how much material will be used, amountstored, and location of the storage facility and also contain a copy of eachmaterial's Material Safety Data Sheet (MSDS). The contractor shall also maintain a copy of all MSDS used in theperformance of this contract.

Whereapplicable the contractor shall use environmentally safe products duringcompletion of the project. Thecontractor shall be responsible for the safe handling of all potentially HMswhile on the Selfridge ANGB. In the caseof a release of a HM into the environment, the contractor shall initiate cleanup and make all notifications as outlined in the Selfridge ANGB SpillPlan. If base personnel are involved inclean-up operations, the contractor's responsibility will include thereimbursement of all costs incurred by the Government to include supplies,man-hours, and disposal of the waste.

HMwill be defined as any substance listed as having characteristics offlammability, corrosivity, reactivity, toxicity, or contains any listedconstituents, or be otherwise harmful to personnel and/or the environment.

2.8.1. Handling, Storage and Disposal of Hazardous Waste(HW). All HW shall be handled and stored in strict compliance with federal,state and, local regulations. Contractors will be held fully liable for any negligence that results ina Notice of Violation or other penalty. HW will be defined as a solid or liquid waste which exhibits acharacteristic such as flammability, corrosivity, reactivity, or toxicity, asidentified in 40 CFR 261.20-261.33 (Code of Federal Regulations: Discarded commercial chemical products, off-specificationspecies, container residues, and spill residues). Any mixture of a solid or liquid waste and alisted HW is also considered a HW. Itmust be understood that proper management of any waste generated, hazardous ornon-hazardous, shall and will be the responsibility of the contractor. Any Government owned shipment of HW shall bedocumented on a HW Manifest and signed by a Civil Engineering EnvironmentalOffice representative.

2.9. Special Qualifications:

2.9.1. Special Qualifications: the contractor shall ensure all employeespossess all required licenses or certifications for operating any machineryused in the performance of this contract.

2.9.2. All contractor employees must read, write, speak, andunderstand English fluently.

2.9.3. All contractor employees who operate motorized vehicles on SelfridgeANGB shall possess a current state driver's license.

2.9.4. The contractor shall not employ persons for work onthis contract if such employee is identified to the contractor by the KO as apotential threat to the health, safety, security, general well-being, oroperational mission of the installation and its population.

2.10. Post Award Meetings

The contractor agrees to attend any post award convened bythe KO in accordance with FAR Subpart 42.5. The KO, POC, and other Governmentpersonnel, as appropriate, may meet with the contractor to review thecontactor's performance. At these meetings, the Contacting Officer will apprisethe contractor of how the Government views the contractor's performance and thecontractor shall apprise the Government of problems, if any, being experienced.The contractor shall resolve outstanding issues raised by the Government.Contractor attendance at these meetings shall be at no additional cost to theGovernment.

2.10.1. Government Observations and Inspections. Government personnel other than KOs and POCsmay occasionally observe contract operations.

These personnel will not,however, interfere nor provide direction to the contractors' performance.

2.10.2. Upon contract award the contactor shall provide aPoint of Contact (POC) who shall ensure performance under this contract. Thename of this person, and an alternate who shall act for the contractor when thePOC is absent, shall be designated in writing to the KO. The POC shall ensurethat contractor employees do not perform any services outside the scope of thecontract without an official modification issued by the KO. The POC shall ensure contractor employeesunderstand that services performed outside the scope of the contract areperformed wholly at the expense of the contractor.

2.11. Identification of Contractor Employees:

All contractor personnel are required to identify themselvesas such to avoid creating an impression that they are Government employees.Contractor personnel shall present a neat appearance and wear identificationbadges distinguishing themselves as such. The badges shall have the companyname, employee name and the word "contractor" displayed.

2.11.1. Identification Media. The contractor shall retrieve all identification media,including vehicle passes, from employees who depart for Retrieving any reason before thecontract expires (e.g. terminated for cause, retirement, etc.), and uponcompletion of all work of the contract. Contractor shall turn in all retrievedidentification media to the Pass and ID Office/KO within 10 days of employeedeparture.

2.12. Combating Trafficking in Persons.

The United States Government has adopted a zero-tolerancepolicy regarding trafficking in persons. Contractors and contractor employeesshall not engage in any form of trafficking in personsduring the period of performance of the contract; procurecommercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. Thecontractor shall notify its employees of the United States

Government's zero tolerance policy, the actions that will be taken against employees forviolations of this policy. Such actions may include, but are not limited to,removal from the contract, reduction in benefits, or termination of employment.The contractor shall take appropriate action, up to and including termination,against employees or subcontractors that violate the US Government policy asdescribed at FAR 22.17.

2.13. Coordination with Other Contractors.

The Government may award other contracts or additional worknot prescribed in this contract. Thecontractor shall fully cooperate with other such contractors. The contractor shall not commit or permit anyact that will interfere with the performance of work by another contractor.

2.14. Contractor Substitutions.

The contractor may propose substitutions for theGovernment's consideration for any equipment and software for any providedproduct(s) that may become available as a result of technical improvements, toinclude billing administration and processing services.

2.15. Safety, Health and Fire Protection Requirements

The Contractor shall followlocal procedures established by the local safety and health offices. Reference the instructions in Code of FederalRegulations (CFR) 29, Part 1926.58, Appendix G for proximate to asbestoscontaining materials. The Contractor shall record and report to the CSO allavailable facts relating to each instance of accidental damage to Governmentproperty or injury to either Contractor or Government personnel.

3. GOVERNMENT PROVIDED SPACE AND SERVICES

3.1. Responsibility.

The Contractor shall secure Government facilities, equipment, andmaterials before leaving a facility. The Contractor shall safeguard the Governmentprovided facilities and material contained therein.

3.2. Floor Space

The Government will provide any needed rack space in Bldg.130 for theinstallation of the Contractor's provided transmission equipment. The floorspace shall be coordinated with the Government POC to accommodateContractor-provided relay rack(s), at each demarcation point. Space isavailable for relay rack(s) for Contractor equipment in the demarcation point.

3.3. Environmental.

The Government will provide sufficient environmental controls tomaintain humidity and temperature within the Contractor's equipment operatingspecifications. In addition, the Government will provide primary and emergencyconditioned power sources to operate the Contractor's equipment withinmanufacturer's specifications.

3.4. Wall Space.

The Government will also provide any needed wall space in Bldg.130.

4.0 Contractor Furnished Property, Materials, and Equipment(CFP/M/E):

4.1 Contractor Furnishing.

Except for those items specifically stated to be GovernmentFurnished in Paragraph 3.0, the contractor shall furnish everything required toperform these services as indicated in Section 1.1.

4.2. Vehicles.

Contractor vehicles shall have the company name prominentlydisplayed on both sides of the vehicle and be maintained clean to present aneat, professional appearance.

5. GENERAL REQUIREMENTS

5.1. Personnel

The Contractor is solely responsible for ensuring sufficient personnelare assigned to this requirement. Appropriate personnel shall possess thequalifications and certifications to perform the requirements listed herein.These qualifications and certifications shall include those required by theOriginal Equipment Manufacturer (OEM) to maintain, install, and/or operate theequipment covered by this contract.

5.2. Government Emergency Telecommunications Service (GETS)

GETS will be used in an emergency or crisis situation whenthe PSTN) is congested and the probability of Public Switched Telephone Network( completing a call over normaltelecommunication means has significantly decreased. The Contractor must haveNPA (710) in the switch to allow access to the GETS line assigned to a specificsite. Authorized users are provided access to an emergency service by dialing0/1+710-NXX-XXXX.

The 710 NPA provides access to a tariffed service of the GETSinterexchange carriers and the call is billed to the United States Government.

5.3. Interconnection Agreements, and Installation andCutover Plans

In the event the award is made to a non-incumbent contractor, theincoming Contractor shall submit all Interconnection Agreements (IAs) via link,or as an addendum, to the Government with their quote. The addendum is notincluded in the technical quote and no page limitations apply to thissubmittal. Additionally, if providing a quote as a Competitive Local ExchangeCarrier (CLEC) for any and/or all services, provide documented evidence of IAsand/or leasing agreements relevant to this effort.

The Contractor shall develop an initial Installation and Cutover Planfor submittal to the Government with their technical quote. A final plan may be requested by the Government andshall be provided NLT five working days after contract award. This plan shallinclude installation of the initial required services for cutover of local CSArequirements, along with the recommended time frame to complete the cutoverprocess. The Contractor shall coordinate deviations from the proposedinstallation plan with the Government POC prior to any work commencing in theaffected area. The Contractor shall ensure that all circuits, equipment, and serviceprovided by the incumbent, under the prior contract, aredisconnected/discontinued upon successful cutover. At this point, theContractor shall inform the Government POC that the previous provider'sequipment is no longer needed and may be removed by the previous provider. Anyomissions or discrepancies in the installation/cutover plans do not relieve theContractor of its responsibility to install, cutover, and perform all servicesidentified in this requirement. It is the Contractor's responsibility toresolve any issues associated with these efforts within a time agreed upon bythe Government POC and the contractor.

5.3.1. Installation and CutoverPlan Content. The Installation andCutover Plan(s) shall contain, at a minimum, the following site-specificinformation:

5.3.1.1. Conditions/Support required prior to the start of cutover and installation.

5.3.1.2. Detailed installation schedule listing all actions/events thatmust occur for successful cutover of all items identified in Appendix 1.

5.3.1.3. Awardee responsibilities for cutover and installation.

5.3.1.4. Government responsibilities for cutover and installation.

5.3.1.5 Dialing tests to ensure ported numbers operate and access to theGETS.

5.3.1.6. Service routing diagram (reference Appendix Diagrams 1 and 2for examples) and/or service routing description; and

5.3.1.7. Detailed description of new equipment to be installed andlocation/floor plan (to include space required).

5.4. Required Services and Features

5.4.1. The Contractorshall provide the following Government line of local and long-distancecommunications services for Selfridge ANGB, MI at cutover. Innovative technical solutions are encouragedbut must be compatible with the current requirement that is listed in theremainder of this Appendix. The quantity of these initial service requirementswill be incorporated into the Pricing Schedule. The installation servicerequirement will be identified here in Appendix 1 and in the Pricing Schedule.

5.4.2. The Government telephone switching system is identified as an AvayaVirtual Platform with the , and the CM7.0.1.2.0.441software load switching system is in Bldg. 130 Rm 7, 43030 Ash St.

5.4.3. Cutover for this siteis: __30__ days. A cutover plan shall besubmitted to the Government with their proposal and a final plan shall beprovided NLT five days after contract award.

5.4.4. The GovernmentCommunication Services Officer (CSO) and Technical Representative shall beidentified at the post award conference and updates provided to the contractoras required by the CO.

5.5.Direct-Inward-Dialing (DID) Directory Numbers.

NPA- NXX-XXXX DID Directory Numbers

(586) 239-2000 to 6999 5000

TOTAL 5000

5.6. Exchange and Access Lines.

5.6.1. CommercialSubscriber Lines.

The number of Commercial Subscriber Lines(CSL) is: ___3___.

(NPA)-

NXX-XXX

Ty pe

Service s and

Option al

Feature s

Demarcation

Organization &

End Demarcation Location

(586) 468-

An alo g

BS

Building 130, 43101 Birch St MI 48045

127 WG/Fire Dep. 28000 George Ave, B859, ANGB MI 48045

(586) 469-

An alo g

BS

Building 130, 43101 Birch St MI 48045

127 Operations -Fighter Command Post, Bldg. 303, George Ave, ANGB MI 48045

(586) 468-

An alo g

BS

Building 130, 43101 Birch St MI 48045

127WG/SC, Bldg. 130 ANGB MI 48045

<external to switch>

5.7. Local Exchange Digital (ISDN Primary Rate Interface (PRI))Trunks.

ISDN PRI Circuit ID D-Channel Quantity B-Channel

De ma rca tio n

IC B-Channel Quantity & Signaling

(PRI Q.931)

OG B-Channel Quantity & Signaling

(PRI Q.931)

2 Way Channel B-Channel Quantity & Signaling

(PRI Q.931)

PRI 1 1

Building 130, 43101 Birch St MI

48045

Circuit ID: 200746384

PRI 2 1

Building 130, 43101 Birch St MI

48045

Circuit ID: 200746385

PRI 3 1 23

Building 130, 43101 Birch St MI

48045

Circuit ID: 200746386

PRI 4 1 23

Building 130, 43101 Birch St MI

48045

Circuit ID: 200746387

5.8. Public Listings.

Description Qty

Public Listing, Government Section 2

Additional Listings 4

Foreign Listing, Government Section 3

5.9. 911 Compatibility

Contractorshall include a description of how 911 calls are routed through their telephonesystem to ensure we remain compliant with 911 telecommunications laws inaccordance with Kari's Law. Kari's Lawstates all 911 calls dialed from a MLTS (Multi-Line Telephone System) need toreach an FCC registered PSAP (Public Service Answering Point).

5.10. Special Services.

Examples of vendor circuit/trunk routing supporting Appendix 1requirements are provided in the below diagrams 1 and 2. These examples applyto ANG and Government sites with switches and/or PBX configuration, forTraditional Legacy or SIP trunking delivery. The Carrier, if providing a CPEinstalled digital loop carrier system or other IP based CPE gateway system,will provide the customer with IP, VLAN, routing protocols or other pertinentinformation to allow the customer to logically interface with the carriersystem. The customer owned demarcation device will in most cases consist of anEdge Boundary Controller providing isolation and firewall services. The vendorshall provide a 24/7 capability to monitor the IP connection to the customergateway equipment and alert the customer to a link failure; the customer mustalso have the ability to reach the vendor's network operations center on a 24/7basis.

5.11. Service Routing.

Contractor shall submit a service routing diagram (reference AppendixDiagrams 1 and 2 for examples) and/or service routing description in theirtechnical quote. Contractor may provide the requested diagram and legend using theseformats or a similar format to be in compliance with paragraph 4.3.1. Submissionof a generic diagram or not explaining the service routing may be determinedtechnically unacceptable.

5.12. Outages

5.12.1. Scheduled Outage(s). The Contractor shall notify the GovernmentPOC of any scheduled outage that will affect any TS. The Contractor shallinform the Government POC NLT 30 days prior to the scheduled outage. TheContractor shall provide a detailed explanation for the outage to include theamount of downtime and end users affected. The Contractor shall notify theGovernment POC via email of the need for any scheduled service outages. Suchoutages shall be scheduled to minimize inconvenience to users, based uponGovernment user work schedules. The Government POC must release all affectedequipment and circuits prior to any service disruption. TheContractor shall follow procedures identified below for outages. In all cases,notification shall include:

5.12.1.1. Reasonfor interruption.

5.12.1.2. Duration.

5.12.1.3. Startand stop times.

5.12.1.4. Affectedequipment, lines, and buildings; and

5.12.1.5. Restorationaction (identify service impacted and how servicewill be/was restored)

5.12.2. Unscheduled Outages. If multiplefacilities, areas, primary trunks, or cables/fibers are impacted, theCommunications Focal Point (CFP) and Government POC shall assign the categoryof the outage and establish the repair priority. The Contractor shall notifythe CFP and Government POC verbally of problem(s) and follow-up withdocumentation via email within time specified for each outage type.

5.12.3. Outage Procedures. The contractor shall follow proceduresidentified below for outages. In allcases, notifications shall include:

5.12.3.1. Reasonfor interruption.

5.12.3.2. Duration.

5.12.3.3. Startand stop times.

5.12.3.4. Affectedequipment, lines, and buildings.

5.12.3.5.Restoration action (identify service impacted and how servicewill be/was restored).

5.12.4. Priority,Restoration of Service, and Maintenance

The Contractor shall respond and restore service outages. From the timeof receipt of the notification, the Contractor shall respond and coordinatewith the Government POC within the time limits indicated below. The Contractorshall prioritize and perform restorations IAW the Telecommunications Services Priority(TSP) and Restoration Priority List (RPL), which are provided by the GovernmentPOC. If the Contractor anticipates not being able to perform any of thecontractor services (i.e., beyond the Contractor's control) IAW the TSP and RPLduring a crisis situation, the Contractor shall notify the Government POC asexpeditiously as possible and use its best efforts to cooperate with theGovernment in the Government's efforts to maintain the continuity ofoperations. If the Government POC determines that the outage restoration timeframes cannot be met for other non-mission essential functions, the GovernmentPOC can declare any outage restoration priority level as high to medium to lowif the outage significantly affects the mission of the Government.

5.12.4.1. High Priority Outage. A high priority outage isnormally a sudden and widespread disaster stemming from the result of aman-made or natural disaster in which property, equipment, and siteinfrastructure are completely destroyed. The Contractor shall respond onsite tothe outage NLT one hour of receipt of notification by the CFP or Government POCand advise the CFP and Government POC of its restoration procedures for acatastrophic situation. The Contractor shall provide the CFP or Government POCwith updates NLT every four-hours on the status of restoration actions.

5.12.4.1.1. Thefollowing defines a high priority outage:

5.12.4.1.1.1. Loss or degradation to any single or multiple SessionInitiation Protocol (SIP) trunk(s), to include supporting systemsinfrastructure (Core Unified Communication Servers/ Database/ SAN), supportingwireline/fiber infrastructure, and delivery systems (i.e. Multiprotocol LabelSwitching (MPLS) or equivalent) regardless of location, that result in thefollowing conditions:

5.12.4.1.1.1.1. Complete loss of SIP trunking capability tothe Government facility regardless of the source location of the outage

5.12.4.1.1.1.2. Partial loss of SIP trunking capability to the Governmentfacility regardless of the source location of the outage when the Call SetupSuccess Rate (CSSR) falls below 25% of system capacity.

5.12.4.1.1.1.3. Partial loss of SIP trunking capability to the Governmentfacility regardless of the source location of the outage when the Dropped CallRate (DCR) exceeds 50% of system capacity.

5.12.4.1.1.1.4. Loss of greater than 75% of total call handlingcapability of any legacy analog communications system

5.12.4.2. Medium Priority Outage. Amedium priority outage may be a sudden or widespread disaster stemming from theresult of a man-made or natural disaster, which disrupts service to property,equipment, and site infrastructure. The Contractor shall respond on-site to theoutage NLT 24-hours after receiving notification by the Government POC and CFP.

5.12.4.2.1. The followingdefines a medium priority outage:

5.12.4.2.1.1. Loss or degradation to any single or multiple SIP trunk(s),to include supporting systems infrastructure (Core Unified CommunicationServers/ Database/ SAN), supporting wireline/fiber infrastructure, and deliverysystems (i.e. MPLS or equivalent) regardless of location, that result in thefollowing conditions:

5.12.4.2.1.1.1. Partial loss of SIP trunking capability to the Governmentfacility regardless of the source location of the outage when the CSSR fallsbelow 75% of system capacity.

5.12.4.2.1.1.2. Partial loss of SIP trunking capability to theGovernment facility regardless of the source location of the outage when theDCR is greater than 5% but less than 50% of system capacity.

5.12.4.2.1.1.3. Loss of greater than 25% but less than 75% of total callhandling capability of any legacy analog communications system

5.12.4.3. Low Priority Outage A low priority outage minimally disruptsservice to property, equipment, and site infrastructure. The Contractor .

shallrespond on-site NLT five working days of notification by the Government POC andCFP. All future references to days shall indicate working days unless otherwisenoted.

5.12.4.3.1. Thefollowing defines a Low Priority Outage:

5.12.4.3.1.1. Loss or degradation to any single or multiple SIPTrunk(s), to include supporting systems infrastructure (Core UnifiedCommunication Servers/ Database/ SAN), supporting wireline/fiberinfrastructure, and delivery systems (i.e. MPLS or equivalent) regardless oflocation, that result in the following conditions:

5.12.4.3.1.1.1. Partial loss of SIP trunking capability to the Governmentfacility regardless of the source location of the outage when the CSSR) fallsbelow 90% of system capacity.

5.12.4.3.1.1.2. Partial loss of SIP trunking capability to the Governmentfacility regardless of the source location of the outage when the DCR exceedsgreater than 1% but less than 5% of system capacity.

5.12.4.3.1.1.3. Loss of greater than 1% but less than 25% of totalcall handling capability of any legacy analog communications system.

5.13. Services Summary

5.13.1. Services Summary (SS)

Perf orm ance

Ele men t

Nu mbe r

Performance Objective

PWS

Parag raph

Performance Threshold

Perform and provide local access at the designated circuit demarcation points identified in Appendix 1 to this PWS

1.1 Continuous operation local phone service 24/7/365 with 99.999% reliability

Inform the Government POC NLT 30 days in advance of scheduled outage providing a detailed explanation for the outage

5.12.1 Timely and accurate notification provided 100% of time

Responds and restores High Priority service outages IAW TSP and RPL, and /or the defined outage severity as coordinated with the Government POC

5.12.4.

Timely and accurate notification provided 100% of the time

Respond and restore Medium Priority service outages IAW TSP and RPL, and /or the defined outage severity as coordinated with the Government POC

5.12.4.

Timely and accurate notification provided 100% of the time

Respond and restore Low Priority service outages IAW TSP and RPL, and/or the defined outage severity as coordinated with the Government POC

5.12.4.

Timely and accurate notification provided 100% of the time

5.14. Inspection

The performance threshold briefly describes the minimum acceptablelevels of service required for each requirement. The Government has the rightto inspect all services identified within the contract (SS and Non-SS items),to the extent practicable at all times and places during the term of thecontract.

5.15. Grade of Service

Locations carrying contracted voice grade which is packetized fortransport across an IP, MPLS, or other IXC system require grade of service(GoS), implemented as quality of service (QoS), to ensure that end-to-endper-call latency and packet jitter remain within ITU standards. Thisrequirement is applicable to VoIP traffic, video traffic, or other real-timetraffic that has been identified and contracted for an elevated GoS. Vendorwill ensure QoS end to end including through sub-contracted external LEC/CLECfacilities; implementation strategies that may include Committed Access Rates (CAR), Expedited Forwarding (EF), and traffic shaping determined by customermarked DSCP packets or pre-contracted data flows.

Requirements FY24 Local/Long Distance Telecommunications Service (LTS) Service Contract

Packaging and Marking

Inspection and Acceptance

Overall Contract Inspection/Acceptance Locations

Inspection and Acceptance Location

Both Destination Instructions: See Statement of Work (SOW) or Performance Work Statement (PWS) for Acceptance/inspection criteria.

DoDAAC: F8Y340 CountryCode: USA

COMMUNICATIONS SQ

AF BPN NO MILSBILLS PROCESSES, 43101 BIRCH ST

SELFRIDGE ANGB, MI 48045

UNITED STATES

Option Line Item

Inspection and Acceptance Location

Both Destination Instructions: See Statement of Work (SOW) or Performance Work Statement (PWS) for Acceptance/inspection criteria.

DoDAAC: F8Y340 CountryCode: USA

COMMUNICATIONS SQ

AF BPN NO MILSBILLS PROCESSES, 43101 BIRCH ST

SELFRIDGE ANGB, MI 48045

UNITED STATES

Option Line Item

Inspection and Acceptance Location

Both Destination Instructions: See Statement of Work (SOW) or Performance Work Statement (PWS) for Acceptance/inspection criteria.

DoDAAC: F8Y340 CountryCode: USA

COMMUNICATIONS SQ

AF BPN NO MILSBILLS PROCESSES, 43101 BIRCH ST

SELFRIDGE ANGB, MI 48045

UNITED STATES

Option Line Item

Inspection and Acceptance Location

Both Destination Instructions: See Statement of Work (SOW) or Performance Work Statement (PWS) for Acceptance/inspection criteria.

DoDAAC: F8Y340 CountryCode: USA

COMMUNICATIONS SQ

AF BPN NO MILSBILLS PROCESSES, 43101 BIRCH ST

SELFRIDGE ANGB, MI 48045

UNITED STATES

Option Line Item

Inspection and Acceptance Location

Both Destination Instructions: See Statement of Work (SOW) or Performance Work Statement (PWS) for Acceptance/inspection criteria.

DoDAAC: F8Y340 CountryCode: USA

COMMUNICATIONS SQ

AF BPN NO MILSBILLS PROCESSES, 43101 BIRCH ST

SELFRIDGE ANGB, MI 48045

UNITED STATES

Deliveries or Performance

From 01 Jul 2024 to 30 Jun 2025

Line Item Delivery Schedule Quantity Address and POC

Delivery Requested By Delivery Date 01 Oct 2024

Period of Performance From 01 Jul 2024 To 30 Jun 2025

Months

Ship To DoDAAC: F8Y340

USAF:COMMUNICATIONS SQ

COMMUNICATIONS SQ AF BPN NO MILSBILLS PROCESSES 43101 BIRCH

ST SELFRIDGE ANGB MI 48045

Option Line Item

Delivery Requested By Delivery Date 01 Oct 2024

Period of Performance From 01 Jul 2025 To 30 Jun 2026

Months

Ship To DoDAAC: F8Y340

USAF:COMMUNICATIONS SQ

COMMUNICATIONS SQ AF BPN NO MILSBILLS PROCESSES 43101 BIRCH

ST SELFRIDGE ANGB MI 48045

Option Line Item

Delivery Requested By Delivery Date 01 Oct 2024

Period of Performance From 01 Jul 2026 To 30 Jun 2027

Months

Ship To DoDAAC: F8Y340

USAF:COMMUNICATIONS SQ

COMMUNICATIONS SQ AF BPN NO MILSBILLS PROCESSES 43101 BIRCH

ST SELFRIDGE ANGB MI 48045

Option Line Item

Delivery Requested By Delivery Date 01 Oct 2024

Period of Performance

Months

Ship To DoDAAC: F8Y340

USAF:COMMUNICATIONS SQ

COMMUNICATIONS SQ AF BPN NO MILSBILLS PROCESSES 43101 BIRCH

ST SELFRIDGE ANGB MI 48045

From 01 Jul 2027 To 30 Jun 2028

Option Line Item

Delivery Requested By Delivery Date 01 Oct 2024

Period of Performance From 01 Jul 2028 To 30 Jun 2029

Months

Ship To DoDAAC: F8Y340

USAF:COMMUNICATIONS SQ

COMMUNICATIONS SQ AF BPN NO MILSBILLS PROCESSES 43101 BIRCH

ST SELFRIDGE ANGB MI 48045

Option Line Item

Period of Performance From 01 Jul 2029 To 31 Dec 2029

6 Months

Contract Administration Data

DFARS Clauses Incorporated by Reference

Number Title Effective Date

Alternate/ Deviation

Variation Effective Date

252.201-7000 Contracting Officer's Representative. Dec 1991 252.232-7003 Electronic Submission of Payment Requests and Receiving Reports. Dec 2018

DFARS Clauses Incorporated by Full Text

252.232-7006 Wide Area WorkFlow Payment Instructions. (Jan 2023)

As prescribed in 232.7004(b), use the following clause:

WIDE AREA WORKFLOW PAYMENT INSTRUCTIONS (JAN 2023)

(a) Definitions. As used in this clause-

"Department of Defense Activity Address Code (DoDAAC)" is a six position code that uniquely identifies a unit, activity, or organization.

"Document type" means the type of payment request or receiving report available for creation in Wide Area WorkFlow (WAWF).

"Local processing office (LPO)" is the office responsible for payment certification when payment certification is…