Solicitation no. 72061125R00001_Zambia Integrating National Supply Chain Information for Greater Health Transparency (INSIGHT).pdf

U.S. AGENCY FOR INTERNATIONAL DEVELOPMENT

Subdivision 694/Stand 100 Ibex Hill Road PO Box 320373 Lusaka, Zambia – 10101 infozambia@usaid.gov

Issuance Date: January 17, 2025 Questions Due Date and Time: January 31, 2025, at 17:00 local Lusaka time Closing Date and Time for Proposals: February 17, 2025, at 17:00 local Lusaka time

Subject: Request for Proposals (RFP) Number 72061125R00001 USAID Zambia

Integrating National Supply Chain Information for Greater Health Transparency

(INSIGHT)

Dear Prospective Offerors, The United States Agency for International Development (USAID) in Zambia is seeking proposals from qualified entities to provide technical services for the USAID Zambia Integrating National Supply Chain Information for Greater Health Transparency (INSIGHT) RFP.

Only local organizations, as defined below, are eligible for the award. USAID defines a “Local entity” as an individual, a corporation, a nonprofit organization, or another body of persons that:

1. Is legally organized under the laws of Zambia;

2. Has its principal place of business or operations in Zambia.

3. Is majority owned by individuals who are citizens or lawful permanent residents of Zambia; and

4. Is managed by a governing body the majority of who are citizens or lawful permanent residents of the country receiving assistance.

For purposes of this section, ‘majority owned’ and ‘managed by’ include, without limitation, beneficiary interests and the power, either directly or indirectly, whether exercised or exercisable, to control the election, appointment, or tenure of the organization's managers or a majority of the organization's governing body by any means.

USAID anticipates the resulting award will be a Fixed-price contract with a prospective price redetermination, for a maximum five (5) year period of performance subject to the availability of funding.

A pre-proposal conference is scheduled to be held on Tuesday, January 28, 2025, at 10:00 am, Lusaka Time, to discuss the application process and address submitted questions. Potential offerors are requested to send their intent to participate in the pre-proposal conference to Shachibonde Kasanda at skasanda@usaid.gov and copy Sandra Jansen at sjansen@usaid.gov The deadline for registration is January 23, 2025, at17:00 Lusaka Time. You are welcome to invite sub-partners; however, the total number of people cannot exceed four (4) individuals per organization.

This contract requires that performance of work commence on or about May 5, 2025, following awarding of the contract. Please provide us with your proposals for accomplishing this work no later than the time noted at the top of this letter, and ensure to read Sections C, L, and M for the submission instructions and evaluation factors.

mailto:infozambia@usaid.gov mailto:skasanda@usaid.gov mailto:sjansen@usaid.gov

Zambia Integrating National Supply Chain Information for Greater Health Transparency

Solicitation Number 72061125R00001

The North American Industry Classification System (NAICS) code for this solicitation is 541990.

The authorized geographic code for the prime contractor of this procurement is 935.

This letter in no way obligates USAID to award a Contract nor does it commit the U.S Government any costs incurred in the preparation and submission of the foregoing. Do not incur any expense or begin work until informed that your Offer has been awarded, in writing by the Contracting Officer. Please refer any questions about this requirement to Shachibonde Kasanda at skasanda@usaid.gov and copy to Sandra Jansen at sjansen@usaid.gov any time during your proposal preparation.

Sincerely, /s/

Sandra Jansen Contracting Officer Office of Acquisition and Assistance mailto:skasanda@usaid.gov mailto:sjansen@usaid.gov

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

ZAMBIA/LOCAL CODE 16. ADMINISTERED BYCODE

X

X

541990

SIZE STANDARD:

% FOR:SET ASIDE:UNRESTRICTED OR720611

REQUEST FOR

PROPOSAL

(RFP)

INVITATION

FOR BID (IFB)

10. THIS ACQUISITION ISCODE

REQUEST FOR

QUOTE (RFQ)

14. METHOD OF SOLICITATION

13b. RATING

NORTH AMERICAN INDUSTRY

CLASSIFICATION STANDARD

(NAICS):

SMALL BUSINESS

02/17/2025 1400 B

01/17/2025

Shachibonde Kasanda (No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

72061125R00001

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 92 REQ-611-25-000008OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

See Schedule

15. DELIVER TO

00000

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

$19.5

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS

BLOCK IS MARKED

11.

SEE SCHEDULE

12. DISCOUNT TERMS THIS CONTRACT IS A RATED

ORDER UNDER THE DEFENSE

PRIORITIES AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

8(A)

USAID/Zambia

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

DELIVER TO:

USAID/Zambia U.S. Embassy Subdivision 694/Stand 100 Kabulonga District, Ibex Hill Road Lusaka, District

Request for Proposals (RFP) Number 72061125R00001 USAID Zambia Integrating National Supply Chain Information for Greater Health Transparency

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

X

DATED

Sandra Jansen

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Government Use Only)

OFFER

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT: REFERENCE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 11/2021) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

(INSIGHT)

0001 The goal of USAID-INSIGHT is to strengthen public sector health supply chain information systems in

Zambia and provide operational support to ensure sustainable equitable access to and appropriate use of safe, effective, quality-assured, affordable health commodities.

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

92 2 of

SECTION B: SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 PURPOSE

The purpose of this contract is for the Contractor to implement the USAID Zambia Integrating National Supply Chain Information for Greater Health Transparency (INSIGHT) activity in accordance with Section C – Performance Work Statement.

B.2 CONTRACT TYPE

USAID will award a fixed-price contract with a prospective price redetermination contract consistent with Federal Acquisition Regulations 16.205. For the consideration set forth in this Section B, the Contractor must deliver the items as described in Section C and the Deliverables as described in Section F.

B.3 CONTRACT PRICE

The maximum price of this contract is TBD for the performance of the work required hereunder and delivery of the deliverables. Consistent with FAR 52.216-5 “Price Redetermination-Prospective (JAN 2022)” in Section I of this contract, the proposed price will be redetermined on a regular basis.

B.4 PAYMENT

(a) The Payment Schedule for the contract is as follows (to be filled out by offeror):

Deliverables

Year

Year

Year

Yea r 4

Year 5

Staffing Plan TBD

Annual Work Plan (AWP) TBD TBD TBD TBD TBD

Annual Progress Report TBD

TBD TBD TBD TBD

AMELP TBD

Transition Plan TBD

Installation of eLMIS FE to facilities

No.

No.

Integration of SmartCarePro with eLMIS, No.

No.

No.

TBD TBD TBD TBD TBD

Develop a comprehensive governance structure for Supply Chain Control Tower.

TBD TBD TBD TBD

Integration of eLMIS with Warehousing Management Systems being implemented at ZAMMSA

Total Estimated Cost $TBD

The total estimated cost for the five years activity (both planning and performance deliverables) must not exceed $TBD

Payment will be made only for deliverables accepted by the Government.

*The CO may approve payment of fixed fee upon integrating a minimum of 85% of the facilities when there is evidence to show that it is beyond the management control of the contractor to meet the required number in a particular fiscal year.

B.5 KEY CONSIDERATIONS FOR DEVELOPMENT IN A DYNAMIC

ENVIRONMENT

Due to the somewhat fluid nature of the Zambian development context, USAID/Zambia must be able to adapt to changing circumstances on the ground. Adaptive management will be required from the implementer to maintain, sustain, or expand development gains achieved through activity implementation.

The Contractor must anticipate the need to adapt to changing conditions on the ground either of a positive or negative nature to achieve the contract's objectives. These objectives are defined in Section C.

Implementation of these changes will be governed by FAR 52.243-1 Changes-Fixed-Price. The changes must be within the general scope of this contract. These changes will be made to address changing circumstances in Zambia. Examples of the circumstances include but are not limited to:

Data indicates and the Mission Director determines in writing that there is a high probability of a crisis developing in the operating environment that affects the contract’s objectives and any of the expected results, requiring adjustments to ongoing programming.

The purpose of this section is to inform the Contractor of the somewhat fluid nature of development work in Zambia and the likely need to adapt to changing circumstances while still achieving the contract’s objectives. There may be other needs that require the use of the changes clause but the extreme fluidity of the operating environment in Zambia warrants this section in order to increase the probability of success in achieving the contract’s objectives.

[END OF SECTION B]

SECTION C: PERFORMANCE WORK STATEMENT

C.1 TITLE OF ACTIVITY

The title of this activity is USAID Zambia Integrating National Supply Chain Information for Greater Health Transparency (INSIGHT) Activity.

C.2 PURPOSE

This activity aims to strengthen public sector health supply chain information systems in Zambia and provide operational support to ensure sustainable equitable access to and appropriate use of safe, effective, quality-assured, affordable health commodities.

C.3 OBJECTIVE

The objective of the activity is to increase data visibility to strengthen demand planning, optimize operations, and promote appropriate use of products through the implementation of a fully functioning Supply Chain Control Tower.

Intervention 1.1 The Government of the Republic of Zambia has selected eLMIS as the supply chain information system of choice that is easily adaptable to changing environments and requirements for every level of the public health supply chain in Zambia. The contractor will extend the reach of the eLMIS system through installation and training at additional sites, and continued maintenance of the overall system.

Deliverables:

1.1.1 Installation and Maintenance of eLMIS FE

● Install the eLMIS Facility Edition (FE) system in an additional 1,250 health facilities.

● Ensure continuous maintenance, support, and optimization of the eLMIS system in the

1,700 health facilities where it has already been deployed.

To successfully accomplish this intervention to avail critical data for informed supply chain decision-making and achieve the deliverables, the contractor must do the following:

● Support the installation and training of the open source eLMIS with the goal of transitioning the system ownership and maintenance to the Government of the Republic of Zambia (GRZ) by the end of the project.

● Complete system installation at targeted facilities in targeted districts.

● Train staff in facilities where eLMIS is installed (existing and new installations) in the usage of user manuals, training guides and troubleshooting documentation, on system use and technical maintenance.

Intervention 1.2 The contractor must integrate supply chain information systems to enable critical data for informed supply chain decision making, including:

Deliverables:

1.2.1 Integration of SmartCarePro with eLMIS FE across 2,950 health facilities.

To successfully accomplish this intervention and achieve the deliverables, the contractor must do the following:

● Integrate SmartcarePro with eLMIS, in line with agreed timelines and facility priorities.

o Year 1 eLMIS FE integrated with SmartCarePro in 430 facilities.

o Year 2 eLMIS FE integrated with SmartCarePro in 680 facilities.

o Year 3 eLMIS FE integrated with SmartCarePro in 680 facilities.

o Year 4 eLMIS FE integrated with SmartCarePro in 680 facilities.

o Year 5 eLMIS FE integrated with SmartCarePro in 480 facilities

1.2.2 Integration of eLMIS with Warehousing Management Systems (WMS) at Zambia Medicines and Medical Supplies Agency (ZAMMSA) central warehouse and regional hubs.

To successfully accomplish this intervention and achieve the deliverables, the contractor must do the following:

● Ensure eLMIS has interoperability capabilities

● Support end-to-end data visibility for improved stock management information sharing and collaboration to enable data driven decision making

● Support and enhance the interoperability of eLMIS to the central warehouse management system and SmartCarePro.

● Integrate eLMIS with the WMS at ZAMMSA central warehouse and the regional hubs.

Intervention 1.3 The contractor must develop a governance structure to support supply chain data management.

Deliverable:

1.3.1 Deliverable: Support the design and implementation of a comprehensive governance structure within ZAMMSA’s Supply Planning Unit to ensure effective data access, management, and integrity for the Supply Chain Control Tower.

In order to successfully accomplish this intervention and achieve the deliverable, the contractor must do the following:

Activity Targets

1. Train ZAMMSA senior management in data analytics utilization and data-based decision making

● Develop and deliver a training curriculum for data analytics and dashboard use.

● Train 100% of senior management in data analytics, and decision making and evaluate training effectiveness via post-training assessments by end of Qtr 1, Year 2.

Activity Targets

2. Standardize data analysis and reporting processes

● Create and distribute Standard Operating Procedures (SOPs) manuals for monthly and ad hoc data analysis and reporting.

● Conduct a follow-up review to ensure adherence to SOPs in at least 90% of the monthly reports by end of Qtr 2, Year 2.

3. Develop and maintain a suite of supply chain data dashboards at

ZAMMSA

● Design and launch the dashboards with visualized supply chain data to support strategic and tactical supply chain decision making.

● Ensure 75% stakeholder dashboard utilization by end of Qtr 2, Year 2.

4. Ensure data integrity, accuracy, and availability while facilitating stakeholder collaboration to support strategic decision-making.

● Ensure monthly data audits and collaborative review meetings are conducted to maintain data integrity and availability, starting Qtr. 3 of Year 1 and onwards.

C.4 SUCCESS

To succeed, the contractor must achieve key benchmarks in system coverage, data management, adaptability, collaboration, and health outcomes. By September 2025, the FE eLMIS system must be implemented at over 1,700 PEPFAR priority facilities, with an additional 1,000 to 1,600 facilities scaled up by year four. Facility selection should align with PEPFAR priorities, high-volume sites, and Ministry of Health (MoH) and provincial goals, while considering infrastructure readiness.

The contractor must ensure accurate real-time data capture and reliable reporting at all logistics levels, even in low-infrastructure settings, to support data-driven decision-making through enhanced aggregation, analysis, and forecasting. Additionally, capacity building and technical support must strengthen supply chain information systems. Expected outcomes include the consistent availability of essential health commodities at service delivery points and improvements in their transparent, efficient management, contributing to sustainable supply chain operations and better health outcomes.

C.5 CROSS-CUTTING REQUIREMENTS

Sustainability The contractor must take into consideration the promotion of sustainability and eventual self-reliance from the onset of the implementation of USAID-INSIGHT and incorporate and use measurable performance indicators related to the promotion of sustainability. By the end of the Activity, GRZ must be able to fully operate and maintain the fully functioning and operational eLMIS and Control Tower, independently.

Localization Locally led, inclusive health systems strengthening efforts that account for social, and behavior change lead to more sustainable results and greater self-reliance. The contractor must focus on contracting with local actors by creating public private partnerships and leverage outside support for the eLMIS system and MOH, or if that skill set is not yet available in the country, strengthening the local players with the capacity to provide supply chain technical services in the future. This will manifest through a phased plan to build local capacity.

Gender Considerations Gender affects every step of the supply chain cycle, from the selection of specific commodities for procurement to distribution at the “last mile,” where a physical flow of products reaches the point where end users can access them. However, supply chain management is perceived as a male-dominated sector, with men occupying the majority of positions in planning, warehousing and distribution. The gender imbalance limits women health decision-making and access to and use of health services thereby contributing to excess female morbidity and mortality. For supply chain systems to remain responsive and effective, they must evolve to ensure equitable access to respectful, client-centered health care for all people. This includes addressing restrictive gender norms and inequalities within the supply chain system, tackling systemic barriers blocking full participation of women in the workforce as well as strengthening local supply chain to ensure right quantities of medicines are forecasted and made available for equitable distribution and use. By drawing on existing gender analysis and other evidence, the contractor must determine gender gaps/challenges, opportunities and interventions that the project will be prioritized to address across its objectives with clear performance indicators for progress tracking.

Coordination and Collaboration with Other Actors The contractor must coordinate and collaborate with key stakeholders. A fully supported and sustainable supply chain system will be locally led and will require increased financial contributions from GRZ through MoH, donors, and other stakeholders throughout the project’s life. During the life of the award, the contractor must engage with GRZ, donors, and other stakeholders to secure on-going funding, for long-term sustainability of the health supply chain and transition key supply chain activities supported via technical assistance to government management to enhance country ownership.

The contractor will be required to build relationships, coordinate, and collaborate with other actors at the sub-national, national, regional, and global level. MOH, other government bodies, and stakeholders working in supply chain management will be key counterparts. There will be additional organizations that will also be key to coordinate and collaborate with, in most contexts, including private sector, donors, other implementing partners, NGOs, and other local and international organizations. The contractor must engage and collaborate as appropriate with all relevant bodies, facilitating capacity building, fostering results, and working to sustainably improve supply chain outcomes.

The following list provides a summary of key stakeholders and their respective roles and responsibilities within the USAID-INSIGHT activity:

Stakeholder Role

Zambia Medicines and Medical Supplies Agency

National counterpart for procurement, warehousing and distribution of health commodities and implementation of USAID-INSIGHT supply chain technical assistance services such as Control Tower.

United States Agency for International Development (USAID)

Directly manage the USAID-INSIGHT contract

Ministry of Health National counterpart for governance and leadership as well as eventually taking ownership of the USAID- INSIGHT activities.

Youth Integration The Contractor must support meaningful, inclusive, youth engagement to ensure that the diverse perspectives and experiences of young individuals shape and inform program design.

The project must actively involve youth as targeted participants or beneficiaries, aligning with the USAID Youth Policy 2022-2030 (https://www.usaid.gov/policy/youth). The project must facilitate youth-friendly access to services, information, and opportunities, empowering youth to participate in activities that contribute to positive change and amplify their collective voice.

Climate Change Integration To build resilience to the factors that increase poverty, and diminish food security and nutrition due to climate change, the Contractor must develop and mainstream sustainable practices, such as climate-resilient agriculture, renewable energy adoption, and disaster risk reduction measures. Additionally, capacity building and awareness-raising initiatives should be implemented to equip communities and stakeholders with the knowledge and tools to address climate challenges. See section H. 7 for additional requirements for climate action and environmental compliance.

[END OF SECTION C]

https://www.usaid.gov/policy/youth

SECTION D: PACKAGING AND MARKING

D.1 AIDAR 752.7009 MARKING (JAN 1993)

(a) It is USAID policy that USAID-financed commodities and shipping containers, and program construction sites and other program locations be suitably marked with the USAID emblem. Shipping containers are also to be marked with the last five digits of the USAID financing document number. As a general rule, marking is not required for raw materials shipped in bulk (such as coal, grain, etc.), or for semi-finished products which are not packaged.

(b) Specific guidance on marking requirements should be obtained prior to procurement of commodities to be shipped, and as early as possible for program construction sites and other program locations. This guidance will be provided through the cognizant technical office indicated on the cover page of this Contract, or by the Mission Director in the cooperating country to which commodities are being shipped, or in which the program site is located.

(c) Authority to waive marking requirements is vested with the Regional Assistant Administrators, and with Mission Directors.

(d) A copy of any specific marking instructions or waivers from marking requirements is to be sent to the Contracting Officer; the original should be retained by the Contractor.

D.2 BRANDING AND MARKING POLICY

(a) USAID policy on the branding and marking of the work products of this contract is contained in the USAID Automated Directive System (ADS) Chapter 320.

The Branding and Marking Implementation Plan communicates to beneficiaries and stakeholder audiences that the work of this contract is from the American people.

Requested exceptions to ADS Chapter 320 requirements, shall be included in the Branding and Marking Implementation Plan. The Zambia Agriculture Diversification Support activity will adhere to USAID branding and marking guidance in the USAID Graphic Standards Manual and Partner Co-branding Guide and available at:

http://www.usaid.gov/branding

(b) The Contractor must develop a Branding Implementation Plan (BIP) and

Marking Plan (MP) for the contract to describe how program deliverables shall be branded. The BIP will implement USAID branding strategy for the Zambia Agriculture Diversification Support activity:

Activity Name: “USAID Zambia Integrating National Supply Chain Information for Greater Health Transparency (INSIGHT) Activity”

Branding: The branding will incorporate the message that the assistance is “From the American People through USAID.”

Desired Level of Visibility: High. USAID identity must be prominently displayed in the following: commodities or equipment, printed, audio, or electronic public communications; studies, reports, publications, web sites, and all promotional and informational products; and at all events.

Organizations to be acknowledged: With concurrence from the USAID/Zambia’s Development Outreach and Communications (DOC) team and COR, equipment, publications, and materials developed and produced under this activity may be co- branded with the Zambian Government’s official seal, cooperating partners’ logos, and where applicable, other U.S. Government agencies and initiatives. The Marking Plan must enumerate all of public communications, commodities, infrastructure projects, program materials, events, deliverables, and other items that will be marked with the USAID identity or brand.

The Marking Plan may include requests for exceptions to marking requirements for programmatic reasons, to be approved by the Contracting Officer. Waivers, as defined by ADS 320, may be necessary for compelling political, safety or security concerns, or if the marking will have an adverse effect in the host country. Marking and attribution for physical structures may need to be visible as soon as work commences. Contract deliverables to be marked with the USAID identity must follow design guidance for color, type, and layout in the Graphic Standards Manual, available at www.usaid.gov/branding, and all successor branding policies (if any).

D.3 IMPLEMENTATION PLAN AND MARKING PLAN

The Branding Implementation and Marking plan must be submitted thirty days after Contract Award and address the following:

(a) How to incorporate the message, “This assistance is from the American

People,” in communications and materials directed to beneficiaries, or provide an explanation if this message is not appropriate or possible.

(b) How to publicize the program, project, or activity in the host-country and a description of the communications tools to be used. Such tools may include the following:

● Press releases

● Press conferences

● Media interviews

● Site visits

● Social media content

● Success stories

● Beneficiary testimonials

● Professional photographs

● Print and online Public Service Announcements

● Videos

● Webcasts, e-invitations, or other e-mails sent to group lists, such as

● Participants for a training session, blast e-mails, or other Internet activities.

(c) The key milestones or opportunities anticipated to generate awareness that the program, project, or activity is from the American People, or an explanation if this is not appropriate or possible. Such milestones may be linked to specific points in time, such as the beginning or end of an activity, or an opportunity to showcase publications or other materials, research findings, or activity success. These include, but are not limited to, the following:

● Launching the activity

● Announcing findings from the situational analysis

● Publishing reports or studies, including the transformation and sustainability plans

● Spotlighting trends

● Highlighting success stories

● Featuring beneficiaries as spokespeople

● Securing endorsements from ministry or local organizations

● Facilitating deals or transactions between beneficiaries and the private sector

● Promoting final or interim reports

● Communicating activity impact/overall results

The Contractor must comply with the requirements of the policy directives and required procedures outlined in USAID Automated Directive System (ADS) 320.3.2 “Branding and Marking in USAID Direct Contracts” (effective date: 02/05/2020) at https://www.usaid.gov/sites/default/files/documents/320.pdf, and USAID Graphic Standards Manual and Partner Co-Branding Guide, or any successor branding policy.

D.5 SOCIAL MEDIA AND ONLINE OUTREACH

Social media is often part of an integrated communications campaign. It should always be used to communicate directly with stakeholders or beneficiaries in host countries. It should never be used to promote a program or Contractor. Social media channels may be approved as part of a project’s marking plan in consultation with the CO, COR, and DOC team. To avoid confusion with official USAID social media channels, the USAID logo should not be used as a profile picture. A photo reflective of the project should be used as a profile picture.

A USAID-branded photo should be displayed as the banner photo, and acknowledgement of USAID support should appear in the “Profile” or “About” section. For more information, please refer to the USAID Graphic Standards Manual and Partner Co- Branding Guide.

[END OF SECTION D]

https://www.usaid.gov/sites/default/files/documents/320.pdf https://www.usaid.gov/sites/default/files/documents/1869/USAID_GSM-02_04_2020.pdf https://www.usaid.gov/sites/default/files/documents/1869/USAID_GSM-02_04_2020.pdf https://www.usaid.gov/sites/default/files/documents/1869/USAID_GSM-02_04_2020.pdf https://www.usaid.gov/sites/default/files/documents/1869/USAID_GSM-02_04_2020.pdf https://www.usaid.gov/sites/default/files/documents/1869/USAID_GSM-02_04_2020.pdf

SECTION E: INSPECTION AND ACCEPTANCE

E.1 NOTICE LISTING CONTRACT CLAUSES INCORPORATED BY

REFERENCE

The following Contract clauses pertinent to this section are hereby incorporated by reference (by Citation Number, Title, and Date) in accordance with the clause at FAR 52.252-2 "CLAUSES INCORPORATED BY REFERENCE" in Section I of this Contract. Full text of the FAR clauses is available at https://www.acquisition.gov/far/ and full text of the AIDAR clauses is available at http://www.usaid.gov/ads/policy/300/aidar-http://www.usaid.gov/ads/policy/300/300.

E.2 INSPECTION AND ACCEPTANCE

USAID inspection and acceptance of services, reports including Quality Assurance Surveillance Plan (QASP) and other required outputs will be subject to the performance standards set forth in Sections C, H, and F. Inspection and acceptance will take place at:

U.S. AGENCY FOR INTERNATIONAL DEVELOPMENT

Subdivision 694/Stand 100 Ibex Hill Road PO Box 320373 Lusaka, Zambia – 10101 or at any other location where the services are performed and reports and deliverables or outputs are produced or submitted. The Contracting Officer, unless delegated to the Contracting Officer’s Representative (COR) has the authority to inspect and accept all services, reports and required deliverables or outputs.

[END OF SECTION E]

FEDERAL ACQUISITION REGULATION (48 CFR Chapter 1)

NUMBER TITLE DATE

52.216-5 Price Redetermination-Prospective JAN-2022

52.246-4 Inspection of Services- Fixed-Price AUG-1996 http://www.acquisition.gov/far/ http://www.usaid.gov/ads/policy/300/aidar-http://www.usaid.gov/ads/policy/300/300

SECTION F: DELIVERIES OR PERFORMANCE

F.1 PERIOD OF PERFORMANCE

The period of performance for this contract is five years from the date the contract is signed.

(a) The base period of performance for this contract is [(_to be completed at award______________ to September 30, 2028.)]

The option period of performance is [October 1, 2028, to be completed at award______________].

[Note to Offerors: Paragraph (b) below will be added to the award if it is based on the Modified Foreign Assistance waiver.]

(b) This paragraph does not apply to a contractor that at the time of award represents paragraph (c)(2) of the provision at FAR 52.204 –26 that it “does not” use covered telecommunications equipment or services.

The exercise of the option is conditional on:

(1) the Contractor’s submission of the representation at FAR 52.204-24 or 52.204-26 no later than March 31, 2028, indicating that the Contractor does not use covered equipment and services; or

(2) availability and agency’s use of a new or other applicable waiver. In this case the period of the option could extend for the period of time authorized in the applicable waiver, not to exceed the option period specified in paragraph (a) of this section. (See H17. FAR Part 4.21 Prohibition on Contracting for Certain Covered Telecommunications and Video Surveillance Services or Equipment (Section 889) (December 2021)).

F.2 PLACE OF PERFORMANCE

The place of performance for this contract is Zambia.

F.3 PERFORMANCE STANDARDS

The Contractor’s performance will be evaluated based on the completion of specific tasks as outlined in the PWS and reports submitted to the COR in accordance with the performance standards set forth in Section C. Evaluations will be conducted jointly by the COR and the Contracting Officer and will form the basis of the Contractor's permanent performance record with regard to this contract as required in FAR Part 42.15 and

AIDAR 742.15.

F.4 AUTHORIZED WORKDAY/WEEK

The workweek for the Contractor's employees must not be less than 40 hours and must be scheduled to coincide with the workweek for the US Embassy in Zambia.

F.5 KEY PERSONNEL

F.5.1 Approved Key Personnel

This solicitation identifies the need for one (1) key personnel position critical to the successful delivery of the project objectives. The Key Personnel must be employed by the Prime Contractor and be full-time in Zambia. Offerors may propose up to a maximum of three Key personnel positions together with their proposal. USAID will only approve the Key Personnel position below.

TITLE NAME

1. Chief of Party (COP) TBD

Roles and Responsibilities:

The Chief of Party (COP) serves as the primary point of contact with the COR for day-to-day implementation and management of the contract. The COP must facilitate communication and coordination with all activity stakeholders and collaborates closely with key personnel to achieve activity goals.

Key responsibilities include project management, technical oversight, stakeholder engagement, compliance, and representing and binding the Contractor. The COP must provide technical direction to staff, ensure financial oversight, and act as the principal liaison to USAID/Zambia, maintaining regular and transparent communication with the USAID/Zambia COR.

Minimum Qualifications for the Chief of Party (COP):

● Master’s degree.

● At least 10 years of project management experience, including 5 years in senior-level roles in similar environments.

● A minimum of 5 years in leadership roles overseeing project design, implementation, monitoring, and evaluation.

● At least 5 years of experience in financial management, including budget oversight and financial reporting.

● Fluency in English is required.

Prior to replacing the specified individual, the Contractor must immediately notify both the Contracting Officer (CO) and the Contracting Officer’s Representative (COR) reasonably in advance and must submit written justification (including proposed substitution) in sufficient detail to permit evaluation of the impact on the contract. No replacement of Key Personnel may be made by the Contractor without written consent of the Contracting Officer.

F.6 PLANS, REPORTS, DELIVERABLES, AND PERFORMANCE MONITORING

In addition to the requirements set forth for submission of reports in AIDAR clause 752.242-70, Periodic Progress Reports, the Contractor must submit required deliverables or outputs as specified below.

All reports and other deliverables must be in the English language. All reports and other deliverables must be submitted to the approver in either electronic format, hard copy, or both, as determined by the COR.

F.6.1 Due Dates for Plans, Reports, and Deliverables

The following table outlines the plans, reports, and deliverables required under this contract, and the due dates for each. USAID (contracting officer or delegated contracting officer's representative) will review and provide comments within thirty (30) days after receiving the proposed deliverable. The Contractor must submit a final deliverable for USAID approval no later than 15 days after receiving comments and USAID will provide approval within 14 calendar days.

REQUIRED PLANS

Deliverable Due Date Approver

Staffing Plan Within 45 days of the contract start date COR

Annual Work Plans Draft 1st Year AWP: 45 days after contract period of performance start date. Final 1st Year AWP: 75 days after contract period of performance start date.

Note: this and subsequent annual Work Plans must be approved by USAID by the first day of the last month of each fiscal year of implementation.

Subsequent annual Work Plans must be approved by USAID by the first day of the last month of each fiscal year of implementation

COR

Activity Monitoring and Evaluation Plan

(AMELP)

Draft: The initial AMELP must be submitted as part of the technical proposal by proposal due date

Final: Within 90 days after contract start date

COR

Mobilization Plan Within 90 days of the contract. COR

Final Branding and Marking (Communication) Plan

Due for approval within 60 days of the effective date of the award

COR

Environmental Monitoring and Mitigation Plan

(EMMP)

The contractor must develop and submit along with the annual work plan an EMMP 45 days after the contract period of performance start date.

COR

Gender and Social Inclusion Integration (GESI) Plan

The contractor must develop and submit along with the annual work plan a GESI plan 45 days after the contract period of performance start date

COR

Closeout, Record of Compliance (EMMP requirement), and Disposition Plan

180 days before contract period of performance end date.

COR

SYSTEMS INSTALLATION AND INTEGRATION

DELIVERABLES

Deliverable Due Date Approve r

Installation of eLMIS FE to facilities o Year 2 eLMIS FE installation in 314 facilities.

o Year 3 eLMIS FE installation in 312 facilities o Year 4 eLMIS FE installation in 312 facilities.

o Year 5 eLMIS FE installation in 312 facilities

COR

Integration of SmartCarePro with eLMIS o Year 1 eLMIS FE integrated with SmartCarePro in 430 facilities.

o Year 2 eLMIS FE integrated with SmartCarePro in 680 facilities.

o Year 3 eLMIS FE integrated with SmartCarePro in 680 facilities o Year 4 eLMIS FE integrated with SmartCarePro in 680 facilities.

o Year 5 eLMIS FE integrated with SmartCarePro in 480 facilities

Integration of eLMIS with Warehousing Management Systems being implemented at

ZAMMSA

Integrate eLMIS with Warehousing Management Systems at ZAMMSA central warehouse and regional hubs within 24 months of effective date of the award

COR

Governance structure for Supply Chain Control Tower.

Within 24 months of the effective date of the award COR

REQUIRED REPORTS

Quarterly Progress Report

30 days after the end of each USG quarter. (USG quarterly periods are from: October 1–December 31; January 1- March 31; April 1 – June 30; and July 1

– September 30) Fourth quarter reports will be included as part of the Annual Progress Report.

COR

Annual Progress Report

First draft: 30 days after the end of each contract year. Final: 45 days after the end of each contract year

COR

Environmental mitigation and monitoring report

30 days after the end of each contract year. COR

Gender and social inclusion performance reports

Provided as part of quarterly, annual, end of contract period progress reports

COR

NextGen Control Tower Reports

30 days after the end of each USG quarter. (USG quarterly periods are from: October 1–December 31; January 1- March 31; April 1 – June 30; and July 1

– September 30) Fourth quarter reports will be included as part of the Annual Progress Report.

COR

Financial Reports Quarterly: Before each contract modification, and in the first week of the last month of the fiscal year quarter

Tax Reports Due 30 days after the end of each fiscal year COR

PEPFAR Expenditure Reports

30 days after the end of the fiscal year or by a deadline set by PEPFAR

Monthly Meeting/Briefing

The contractor is responsible for dissemination of the minutes from these briefings within 7 days of meeting.

COR

Annual Report on Non-Expendable Property

45 days before contract period of performance end date.

COR

Final Project Completion Report

45 calendar days before the end of the contract COR

Final year EMMR and Record of compliance

45 days before contract period of performance end date.

F.6.2 Required Plans and Deliverables

The following plans and deliverables are required under this contract:

1. Staffing Plan

The contractor must prepare and submit a detailed staffing plan. The staffing plan must include, at minimum, an illustrative organizational chart and position descriptions for each position. The plan must be submitted for approval by the COR within 45 days of the contract start date.

2. Annual Work Plan (AWP)

The Annual Work Plan (AWP) will establish the framework for the activities to be executed each contract year under this fixed-price contract with price redetermination.

The AWP should enumerate the major activities planned, offering a rationale for these actions, and detailing how they will contribute to the desired results. The AWP must not alter any contractual commitments that influence pricing determinations already agreed upon. The preparation of AWPs demands a collaborative approach with USAID, relevant private sector entities, business associations, and appropriate Government of the Republic of Zambia (GRZ) entities.

The AWP must be structured based on performance, delineated by USG fiscal year and quarter, and directly linked to the overarching goal and specific objectives and expected outcomes of the activity. The format of the first year and all Annual Work Plans will be agreed upon between the Contractor and the COR. It's essential to note that any substantial changes to the AWP require prior written approval by the COR, and USAID retains the right to review and revise these plans as needed.

For the purpose of the AWP, “Annual” is defined according to the U.S. Government fiscal year (October 1 to September 30). The initial draft AWP covering the first year of the contract period (until September 30th) must include a description of the activities the Contractor intends to implement during the first year of the contract through September 30, 2025.

3. Activity Monitoring, Evaluation, and Learning Plan (AMELP)

As set forth in Section C, technical proposals must include a draft monitoring and evaluation plan that clearly articulates activity goals, notional baselines, specific targets, and anticipated outcomes and impacts over the life of the project. The contractor must submit a final AMEL Plan electronically in English to the COR for approval within 30 days of award. Proposed AMEL plans should include a comprehensive set of proposed indicators that will allow progress toward project objectives to be rigorously assessed. Contractors must draw on their technical expertise in proposing the indicators required in Section C.7.1. Indicators must capture all levels of project results, including the high-level results and appropriate disaggregation.

4. Mobilization Plan

TThe Mobilization Plan must include a plan for the start-up of activities covering the first 90 days of the contract. It must also address benchmark technical, management, and logistical (vehicle, office space, etc.) requirements that include planning and schedule for the mobilization of the Chief of Party (COP), other key personnel, and other technical and administrative staff.

5. Final Branding and Marking (Communication) Plan

The contractor must submit a final Branding & Marking plan electronically and in English to the COR for approval within 60 days of the effective date of the award. Information on USAID branding can be found online at https://www.usaid.gov/branding.

6. Environmental Monitoring and Mitigation Plan (EMMP

As part of its initial Work Plan, and all Annual Work Plans thereafter, the contractor, in collaboration with the COR and Mission Environmental Officer (MEO) or Bureau Environmental Officer, as appropriate, must review all ongoing and planned activities under the contract to determine if they are within the scope of the approved Regulation 216 environmental documentation. As a tool, the offeror will be required to develop and submit along with the annual work plan an EMMP. This will be developed by the contractor and approved by USAID (COR, MEO) along with the work plan and prior to the implementation of the activity.

For the activities that are defined under an Initial Environmental Examination (IEE) that has a Negative Determination with Conditions, the mitigation measures of the conditions must be https://www.usaid.gov/branding addressed by the EMMP. If a project contains no subcontracts and all project activities are known in advance, the EMMP shall be included in the work plan and/or submitted with the work plan at the onset of the project (an annotated EMMP template can be found at https://www.usaid.gov/environmental-procedures/environmental-compliance-esdm-program-cycle/environmental-documentation/emmp). If a project contains sub grants, subcontracts, or any activities that are not known at the time of the preparation of the work plan, sub-project Environmental Reviews with EMMPs signed by the COR and the MEO are necessary prior to the approval of a sub grant or sub activity. Signed Environmental Review Forms (ERFs) and Environmental Review Reports (ERRs) will be kept in USAID’s official files. Formats for ERF and ERR can be found at the following site:https://www.usaid.gov/document/environmental-review-form.

If the offeror plans any new activities outside the scope of the approved Regulation 216 environmental documentation, it must prepare an IEE amendment to the documentation for USAID review and approval. No such new activities shall be undertaken prior to receiving written USAID approval of environmental documentation amendments. Any ongoing activities found to be outside the scope of the approved Regulation 216 environmental documentation will be halted until an amendment to the documentation is submitted and written approval is received from USAID.

At close out, the offeror will prepare a final year environmental mitigation and monitoring report (EMMR) and a record of compliance (ROC). The final EMMR will report on the status of mitigation and monitoring efforts in accordance with IEE requirements over the preceding activity implementation period. The ROC helps the organization to document when it has finalized its activities at the project site. It is a memorandum certifying that the organization has met all conditions of the EMMP for the project. It includes a summary and photo evidence of how mitigation and monitoring requirements were met.

7. Gender and Social Inclusion Integration (GESI) Plan

As stated in the 2023 Gender Equality and Women’s Empowerment Policy, USAID implementing partners are encouraged to submit a gender equality action plan (GAP) for all USAID activities they implement. The GAP should outline how each activity is integrating attention to gender equality into the work plan and the monitoring and evaluation (MEL) plan, on the basis of the gender analysis specific to the planned activity

— including attention to issues related to the experience of marginalization. A GAP may be a standalone document, or it may be integrated directly into the activity’s work plan, MEL plan, or other implementation documents, with clear indications of GAP-specific actions (e.g., as a separate section or through highlighting or color-coding). This toolkit offers guidance for developing a GAP or gender and inclusive development action plan

(GIDAP).

8. Closeout/Demobilization Plan

The Plan will include, at a minimum, an illustrative Property Disposition Plan addressing all requirements under contractual and local law for the transfer of property; a plan for the phase out of the award’s operations; a delivery schedule for all reports or other deliverables required under the award; and a timeline for completing all required actions in the Demobilization Plan, including the submission date of the final Property Disposition Plan to the Contracting Officer.

https://www.usaid.gov/environmental-procedures/environmental-compliance-esdm-program-cycle/environmental-documentation/emmp https://www.usaid.gov/environmental-procedures/environmental-compliance-esdm-program-cycle/environmental-documentation/emmp https://www.usaid.gov/document/environmental-review-form https://www.usaid.gov/document/environmental-review-form https://www.usaid.gov/environmental-procedures/environmental-compliance-esdm-program-cycle/environmental-documentation/emmr…