Solicitation Attach D. SOW Hand Pieces.docx

Scope of Work Hand Pieces Operating Room and Dental Clinic 10/30/2019 5

SCOPE OF WORK

Semi Annual Scheduled Service for Hand pieces in the Operating Room and Dental 1/10/2020

1. GENERAL: The Phoenix Indian Medical Center (PIMC) currently has a need for semi-annual preventive maintenance (PM) and repair services for the hand pieces in the Operating Room (OR) and Dental Clinic. Services shall include replacement of parts if required, labor and travel. The medical equipment is located at the Phoenix Indian Medical Center (PIMC) in Phoenix, AZ. The PIMC is located at the address below:

1.1. Phoenix Indian Medical Center

4212 16th Street Phoenix, Arizona 85016

2. SCOPE OF WORK: The contractor shall provide all supervision, labor, parts, materials, tools, supplies, maintenance, and equipment necessary to complete six month semi-annual preventive maintenance service for the hand pieces in the Operating Room and Dental Clinic. The service agreement shall be a full service agreement to maintain the medical equipment in good operations.

2.1. Contractor shall repair or replace all components necessary to return units to Original Equipment Manufacturer’s specifications. Contractor shall return equipment in a clean state after work is completed.

2.2. While the hand piece(s) is/are in service, a temporary loaner shall be issued at no cost to the government and return upon completion of the repair.

2.3. The service shall meet the manufacturer’s specification requirement.

2.4. Contractor shall warrant all services performed and units shall remain free from defects 30 days from the date of acceptance.

3. EQUIPMENT DESCRIPTION:

DENTAL MAIN/ANNEX BUILDING

OPERATING ROOM

OR

OPERATING ROOM

4. SERVICE DESCRIPTION: The contractor shall provide supervision, labor, replace Parts, materials, tools, supplies, maintenances, and repairs. The service shall include certifications, calibrations/calibration verifications, replace parts (if required), and provide service reports on the items in SOW Section 3 above.

4.2.1. Original Equipment Manufacturers (OEM) specification requirements

4.2.2. National Fire Protection Association (NFPA) 99 and 101

4.2.3. Standards for Health Care Facilities

4.2.4. Environment of Care (EC.02.04.01, EC.02.04.03)

4.2.5. The Joint Commission standards

4.2.6. Federal, Tribal, State and local regulatory guidance shall be applied in regards to bio hazardous waste, disposal, and applications.

4.3 Work shall be performed in a hospital environment. Contractor shall comply with HIPAA security requirements for safeguarding patient information, only if the medical device has the patient information.

4.4 The contractor shall have ready access to new OEM parts. All parts replaced shall be new OEM.

5. CORRECTIVE MAINTENANCE OR REPAIR: Prior to proceeding with any work considered outside the scope of this contract, the contractor shall request and receive pre-approval from the Contracting Officer

6. VALIDATION OF QUALIFICATIONS, LICENSURE and CERTIFICATION: Contractor shall submit valid documentation of technician’s training and current manufacturer’s authorization to perform technical support and repair the items listed in SOW Section 3. (Shall be submitted with offer). The contractor shall obtain, maintain and submit all required Federal, State, and Local licenses and certifications associated with the performance of the services required.

7. OPERATING HOURS: The contractor shall perform all work during normal business operating hours Monday through Friday from 8:00 a.m. to 5:00 p.m., excluding federal holidays. Contractor shall respond to repair requests no later than the following business day during normal business hours to ensure continuity of patient care services. The regular service date schedule shall be submitted to and pre-approved by the designated Government Point of Contact (POC).

8. PERSONNEL SECURITY REQUIREMENTS: Contractor shall comply with IHS visitation policies. The Contractor’s personnel shall report to the PIMC Biomedical Department at the beginning and end of their visitation, to sign-in and receive facility “Guest” ID badge from Security.

9. DOCUMENTATION/REPORTING REQUIREMENTS: The Contractor shall submit a legible field service and test reports, which shall include detailed descriptions of the repair service, test inspection, certification, including replaced parts and detailed estimated prices required for recommended repair/replacement work.

Report No.

*COR is Contracting Officers Representative

10. TRAVEL EXPENSES: Travel expenses shall comply with the GSA Federal Travel Regulation (FTR) https://gsa.gov/portal/category/21222.

11. SCHEDULING: The contractor shall provide a detailed schedule to the PIMC POC for approval prior to the commencement of any work. Exceptions to the schedule shall be arranged and approved 10 days in advance with the designated POC. Schedule and Notification: The Contractor shall notify the designated POC prior to starting services and upon completion of services.

12. EQUIPMENT CERTIFICATION OF INSPECTION: The contractor shall label all equipment serviced upon completion, identifying the date(s) of service, time, company name and the initials of the service technician. The contractor shall perform services in designated area(s) only.

14. SUBMITTALS: Submittals are due no later than (NLT) seven (7) calendar days after notice of contract award unless otherwise noted below.