Solicitation 1605C1-23-R-00001 Workers Outreach.pdf

PDF 408 KB Posted Jan 13, 2023

Attached to: DOL Worker Outreach Evaluation and Analysis Federal contract opportunity
Solicitation number: 1605C1-23-R-00001
Issued by: Department of Labor Office of the Assistant Secretary for Administration and Management

View the file

Other files for this federal contract opportunity

Other files attached to DOL Worker Outreach Evaluation and Analysis, newest first.
File	Type	Posted
Solicitation 1605C1-23-R-00001 Amd 0002.pdf	PDF	Feb 2, 2023
Responses to Worker Outreach QA.xlsx	XLSX spreadsheet	Jan 27, 2023
Amendment 0001 - Solicitation 1605C1-23-R-00001.pdf	PDF	Jan 27, 2023
Attachment A - IDIQ Pricing Table.xlsx	XLSX spreadsheet	Jan 13, 2023
Attachment C - Question and Answer Spreadsheet.xlsx	XLSX spreadsheet	Jan 13, 2023
Attachment B - Past Performance Questionnaire.docx	DOCX document	Jan 13, 2023
Attachment D - Wage Determination 2015-4281.pdf	PDF	Jan 13, 2023

On GovTribe

Work with this file on GovTribe

Download the original file
Contacts named in this file
Similar government files
Ask GovTribe AI about this file

Try for free Login

Text version

The file's text, extracted by GovTribe without its formatting.

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

CAS

S-4307 200 Constitution Ave, NW Customer Acquisition Services US Department of Labor

CODE 16. ADMINISTERED BYCODE

541910

SIZE STANDARD:

100.00 % FOR:SET ASIDE:UNRESTRICTED ORCAS

RFPIFB

10. THIS ACQUISITION ISCODE

RFQ

14. METHOD OF SOLICITATION

13b. RATING

NAICS:

SMALL BUSINESS

02/13/2023 03:00 P.M. ET

01/13/2023

304-256-3389Deborah Worrells (No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

1605C1-23-R-00001

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 69 OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

Washington DC 20210

TELEPHONE NO.

17a. CONTRACTOR/

15. DELIVER TO

Washington DC 20210 S-4307 200 Constitution Ave, NW Customer Acquisition Services

9. ISSUED BY

2. CONTRACT NO.

EFFECTIVE DATE

$16.50

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

11.

SEE SCHEDULE

12. DISCOUNT TERMS

THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

8(A)

US Department of Labor

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

The U.S. Department of Labor (DOL) has a requirement for Worker Outreach Evaluation and Analysis services as detailed in this solicitation. The anticipated contract will be a single award Indefinite Delivery Indefinite Quantity (IDIQ) contract with a period of one 12-month Base period and four 12-month option periods.

Questions are due January 23, 2023 at 3:00pm ET.

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

DATED

Kim L. Carr

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

OFFER

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT:

REF.

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 2/2012) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

Responses are due in accordance with Block 8 of this form.

All correspondence must be sent via email to

Deborah Worrells, worrells.deborah@dol.gov and

Kim Carr, carr.kim.l@dol.gov.

Period of Performance: 04/01/2023 to 03/31/2028

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

69 2 of

B - Supplies or Services/Prices

B.1 MINIMUM GUARANTEE

The Government's only obligation is the Guaranteed Minimum Quantity of Service for the Base Period under the contract. The minimum amount is $1,000.00 of task orders for the base year contract. PLEASE NOTE: GUARANTEED TASKS WILL ONLY BE ISSUED FOR BASE YEAR CONTRACTS IN THE AMOUNT OF $1,000.00 TO BE ESTABLISHED BEFORE THE LAST DAY

OF THE BASE YEAR.

B.2 CONTRACT MINIMUM/MAXIMUM QUANTITY AND CONTRACT VALUE

The minimum contract value for all orders issued against this contract shall not be less than the minimum amount stated in the following table. The maximum contract value for all orders issued against this contract shall not exceed the maximum amount stated in the following table.

MINIMUM AMOUNT

MAXIMUM AMOUNT

$1,000.00 $21,000,000.00

THE MAXIMUM AMOUNT OF $21,000,000.00 IS NOT A GUARANTEE. THE GOVERNMENT SHALL NOT EXCEED THE MAXIMUM AMOUNT OVER THE LIFE OF THE CONTRACT WHICH INCLUDES; ONE (1) 12-MONTH BASE PERIOD AND

FOUR 12-MONTH OPTION PERIODS.

B.3 IDIQ PRICING TABLE

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract for applicable labor categories.

Wage Determination 2015-4281 is provided (Attachment D) for the Washington, DC area. However, please provide pricing in accordance with the Wage Determination for the proposed location of work.

ATTACHMENT A - IDIQ Pricing Table Vendor's Name:

Fully Burdened Rates (Hourly)

Labor Categories Proposed Alternate Labor Category / Cost

Base Period Option Period 1

Option Period 2

Option Period 3

Option Period 4

Project Director

Senior Analyst II Senior Program Manager II

Senior Research Analyst

Research Analyst

Research Assistant Clerical /Administrative Assistant

Other Direct Costs (ODCs) Special materials/supplies

Consultant Fees

Travel

Note: The vendor shall propose labor categories and ODCs for this IDIQ contract based on the RFP requirements.

B.4 IDIQ CONTRACT ORDERING PROCEDURES

1. IDIQ CONTRACT ORDERING PERIOD - The period of performance for each order placed under the IDIQ contract shall be specified in the individual order.

2. All the following conditions apply:

a) Under no circumstances may an order be placed under the IDIQ contract if the IDIQ contract has expired, been terminated or placed in a dormant status;

b) No Order may exceed the term of the IDIQ contract, inclusive of options from the date that the order is placed;

c) Order options, if included at initial issuance of the order, may be exercised after the IDIQ contract expires. However, the exercise of such options shall occur within 15 days of the IDIQ contract's expiration.

d) In the event an IDIQ contract Period of Performance ends prematurely (e.g., decision not to exercise an IDIQ contract option), an order Option that was originally awarded with an order, may be exercised for a period not to exceed 12 months. No further Order options may be exercised.

e) As directed by the Contracting Officer’s Representative (COR) and the Contracting Officer (CO), the Contractor shall continue performance in emergency or mission essential conditions. Additionally, the Contractor may be required to account for the whereabouts of their personnel should this information be requested by the COR.

B.5 ESTIMATED VALUE AND EXTENT OF GOVERNMENT OBLIGATION

The total amount of all orders placed under this IDIQ contract shall not exceed the IDIQ contract ceiling of $21,000,000.00. The minimum and maximum guarantee is specified in Section B.2.

B.6 CONTRACTING AND ADMINISTRATIVE AUTHORITY

The IDIQ contract will be administered by the U.S. Department of Labor’s Office of the Senior Procurement Executive (OSPE).

OSPE is the solely authorized to approve changes or modify any of the requirements contained within this IDIQ contract and/or within any subsequent order placed against the IDIQ contract.

B.7 EXPECTATION FOR IDIQ CONTRACT HOLDER

The IDIQ contract holder shall collaboratively share ideas and work together with the Government, for the purpose of determining best courses of action for the sake of the DOL. Synergy and problem solving on a collective level should benefit all stakeholders.

While having this expectation for the IDIQ contract holder, the Government will continue to adhere to appropriate protections for intellectual property and other proprietary information.

B.8 ORDERING PROCEDURES

All orders under the IDIQ contract shall be issued in accordance with the terms and conditions described here, along with all applicable federal acquisition regulations, DOL acquisition regulations, and DOL manual series. Procuring COs shall use appropriate standard forms for order placement and award, while ensuring that all orders clearly reflect the IDIQ contract award number. All orders issued shall be within the scope of the IDIQ contract. The issuance of orders will be subject to the procedures below:

- Work performed under this IDIQ contract is subject to the terms and conditions of the IDIQ contract, and each subsequent order. The vendor shall notify the CO in the event of a conflict between the terms and conditions of the IDIQ contract, and any subsequent orders.

- In its response to RFQs issued under this IDIQ contract, the vendor shall use only those labor categories, service categories, and/or supplies listed in schedule B.

- As the Government identifies specific requirements, the CO will solicit a quotation from the vendor. Personnel proposed to work on the order shall be available on the start date specified in the RFQ for that subsequent order.

- The vendor shall submit a quotation in response to the RFQ.

- The vendor shall not be obligated to provide any support services and/or supplies without written (electronic, facsimile, or paper) authorization from a CO.

- Orders will be evaluated for conformance with Section 508 of the Rehabilitation Act.

- The basis of award for each subsequent order will be specified in the subsequent order RFQ.

- When responding to a RFQ for a subsequent order, the vendor must address whether an organizational conflict of interest (OCI) may or may not exist. Should the vendor determine that an OCI may exist, it must identify the potential conflict and how it will mitigate or avoid that conflict during performance of the order or decline to submit a quote.

- All instructions for services are subject to the terms and conditions of the IDIQ contract and each subsequent order. In the event of conflict between the direction provided by the IDIQ contract and the subsequent order, the IDIQ contract takes precedence.

Additional Price and Discount Terms : The Government may secure additional discounts at the time of placing an order. On the spot discounts are authorized and encouraged.

B.9 DELIVERY AND PLACE OF PERFORMANCE

The place of performance will be defined at the order level. Vendor employees may be permitted to telework in limited situations.

Vendor telework location (alternate duty station) is considered “on-site” for purposes of this IDIQ contract.

B.10 INVOICING PROCEDURES

Invoices shall be submitted in accordance with DOL 2019-03 Submission of Invoices Clause. Specific direction related to invoice submission requirements, frequency, etc. shall be included within each order.

B.11 POST AWARD EVALUATION OF VENDOR PERFORMANCE

Vendor Performance Evaluations: Interim and final Vendor performance evaluations will be prepared in the Department of Defense’s Contractor Performance Assessment Reporting System (CPARS) per Federal Acquisition Regulation (FAR) Subpart 42.15 and the CPARS user manual at www.cpars.gov/cparsfiles/pdfs/CPARS_User_Manual.pdf .

An interim vendor performance evaluation is prepared and completed as determined by the CO (known as the assessing official in (CPARS). The final performance evaluation is prepared and completed within 120 days after completion of the IDIQ contract order over the simplified acquisition threshold. Complete details on theB.11 POST AWARD EVALUATION OF VENDOR PERFORMANCE: Vendor Performance Evaluations: Interim and final Vendor performance evaluations will be prepared in the Department of Defense’s Contractor Performance Assessment Reporting System (CPARS) per Federal Acquisition Regulation (FAR) Subpart 42.15 and the CPARS user manual at www.cpars.gov/cparsfiles/pdfs/CPARS_User_Manual.pdf .

Electronic Access to Vendor Performance Evaluations:

(1) The Vendor shall designate a Performance Evaluation Review Representative (PERR) (known as the vendor representative in CPARS) in paragraph (d) below who will be responsible for reviewing the vendor’s interim and final performance evaluation assessments completed by the Government before the assessments are finalized in CPARS. The vendor is responsible for keeping its PERR information in paragraph (d) current with the CO throughout the life of this contract. Only the PERR may access, review, and comment on the vendor’s performance evaluations in CPARS prior to finalization.

(2) The agency Focal Point (FP) or Alternate FP, are the only individuals who can grant CPARS access to the PERR.

(3) Once award is made, the agency FP or Alternate FP will grant access to the PERR. The PERR will receive a system-generated email when: access has been granted to CPARS; and there is a performance evaluation assessment to review. Only the PERR receiving the email has access to the assessment.

(4) The CPARS website is www.cpars.gov. The website provides a drop down menu for “FAQs” and “Guidance,” where the PERR can obtain a CPARS User Manual. New PERRs can access on-line training at the drop down tab for “Training.”

(5) Vendor’s Designated Performance Evaluation Review Representative (PERR) (known as the vendor representative in CPARS) Name: Address: Phone: E-mail: UserID (complete if the PERR is an existing CPARS user): VENDOR’S ADMINISTRATOR: The vendor's representative responsible for handling BPA administration is: Name: [] Address: [] Phone[]

C - Description/Specifications

Worker Outreach Evaluation and Analysis

1.0 GENERAL INFORMATION

1.1 DESCRIPTION OF SERVICES/INTRODUCTION

The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform Worker Outreach and Analysis as defined in this Performance Work Statement. The contractor shall perform to the standards in this contract.

1.2 BACKGROUND

The U.S. Department of Labor (DOL) fosters and promotes the welfare of the job seekers, wage earners, and retirees of the United States by improving their working conditions, opportunities and ensuring the adequacy of America’s workplaces. The enforcement agencies at DOL contribute to its mission by ensuring worker safety, improving their working conditions, and protecting their retirement and health care benefits. In carrying out this mission, the enforcement agencies administer and enforce a variety of Federal labor laws that grant workers’ rights to safe and healthful working conditions, a minimum hourly wage and overtime pay, and freedom from employment discrimination, as well as the integrity of their pensions and health plans. The agencies and their general responsibilities are:

Employee Benefits Security Administration (EBSA)

EBSA is responsible for the administration and enforcement of the civil and criminal provisions of Title I of the Employee Retirement Income Security Act (ERISA) as well as related provisions of other Federal laws, such as Federal criminal statutes that apply to ERISA-covered plans. EBSA’s mission is to ensure the security of the retirement, health, and other workplace related benefits of America’s workers and their families. To accomplish its mission, EBSA uses a comprehensive, integrated approach that includes programs for enforcement, compliance assistance, interpretive guidance, legislation, and research.

Mine Safety and Health Administration (MSHA)

DOL’s Mine Safety and Health Administration (MSHA) works to prevent death, illness, and injury from mining and promote safe and healthful workplaces for U.S. miners. MSHA carries out the provisions of the Federal Mine Safety and Health Act of 1977 (Mine Act) as amended by the Mine Improvement and New Emergency Response (MINER) Act of 2006.

MSHA develops and enforces safety and health rules for all U.S. mines regardless of size, number of employees, commodity mined, or method of extraction. MSHA also provides technical, educational, and other types of assistance to mine operators. MSHA works cooperatively with industry, labor, and other federal and state agencies to improve safety and health conditions for all miners in the United States.

Occupational Safety and Health Administration (OSHA)

With the Occupational Safety and Health Act of 1970, Congress created the Occupational Safety and Health Administration (OSHA) to assure safe and healthful working conditions for working people by setting and enforcing standards and by providing training, outreach, education, and assistance.

Office of Federal Contract Compliance Programs (OFCCP)

The Office of Federal Contract Compliance Programs (OFCCP) holds those who do business with the federal government-contractors and subcontractors-responsible for complying with the legal requirement to take affirmative action and not discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, or status as a protected veteran, or from discharging or otherwise discriminating against applicants or employees who inquire about, discuss or disclose their compensation or that of others, subject to certain limitations.

Office of Labor-Management and Standards (OLMS) https://www.msha.gov/ https://www.osha.gov/ https://www.dol.gov/agencies/ofccp/ https://www.dol.gov/agencies/olms/

The Office of Labor-Management Standards (OLMS) in the U.S. Department of Labor is responsible for administering and enforcing most provisions of the Labor-Management Reporting and Disclosure Act of 1959, as amended (LMRDA). The LMRDA was enacted by Congress primarily to ensure basic standards of democracy and financial integrity in labor organizations representing employees in private industry. Additionally, the LMRDA promotes labor union and labor-management transparency through reporting and disclosure requirements for labor unions and their officials, employers, and labor relations consultants, and surety companies.

OLMS also administers provisions of the Civil Service Reform Act of 1978 and the Foreign Service Act of 1980 relating to standards of conduct for Federal employee organizations, which are comparable to LMRDA requirements. OLMS does not have jurisdiction over unions representing solely state, county, or municipal employees.

Wage and Hour Division (WHD)

The Wage and Hour Division’s (WHD) mission is to promote and achieve compliance with labor standards to protect and enhance the welfare of the Nation’s workforce.

The WHD enforces Federal minimum wage, overtime pay, recordkeeping, and child labor requirements of the Fair Labor Standards Act. WHD also enforces the Migrant and Seasonal Agricultural Worker Protection Act, the Employee Polygraph Protection Act, the Family and Medical Leave Act, wage garnishment provisions of the Consumer Credit Protection Act, and a number of employment standards and worker protections as provided in several immigration related statutes. Additionally, WHD administers and enforces the prevailing wage requirements of the Davis Bacon Act and the Service Contract Act and other statutes applicable to Federal contracts for construction and for the provision of goods and services.

1.3 OBJECTIVES

The objective of this requirement is to obtain the services of a contractor experienced in assisting organizations in acquiring the skills and knowledge necessary to be proficient in developing and maintaining relationships with community-based organizations that support workers to provide comprehensive worker outreach education, assistance, and analysis services, and provide promising practices and recommendations for measuring outreach impact over the period of the award.

1.4 SCOPE

The Contractor shall provide education and assistance to DOL enforcement agencies on best methods to effectively:

· Perform outreach to workers, including in various languages, for purposes of educating/informing them of their rights under the laws these DOL agencies administer (e.g., notifying DOL enforcement agencies of workplace hazards or regulatory noncompliance);

· Develop promising practices for conducting effective outreach and reaching underserved, vulnerable workers, especially how to integrate into agency practice a systemic approach to successfully building, maintaining, and utilizing relationships with community-based organizations that support workers;

· Create resilient networks with community-based worker support organizations;

· Effectively reach the most vulnerable workers across multiple industries; and

· Improve/expand all workers’ ability to successfully exercise those rights.

The Contractor shall provide:

· Recommendations for measuring the impact of outreach efforts;

· Assistance with developing effective outreach strategies;

· Assistance with identifying and developing relationships with community organizations that support workers;

· Assistance with creating results-oriented outreach plans;

After establishing a shared understanding of best methods, the contractor shall make recommendations for how the agencies can improve and measure the outcomes of their respective worker outreach activities. In addition, the Contractor shall synthesize its recommendations and engage with the agencies in interactive educational sessions that result in the agencies being sufficiently knowledgeable to be able to implement the recommendations in order to ensure agencies’ outreach improves workers’ ability to exercise their rights. In addition, the contractor will monitor the enforcement agencies’ existing outreach and engagement efforts as well as the implementation of the contractors’ recommendations and provide feedback on the efficacy of those efforts.

QUALIFIED KEY PERSONNEL

https://www.dol.gov/agencies/whd/

The contractor must be able to provide the following key personnel with respective minimum qualifications as stated in the contract.

The proposed consultants must have the ability to assist agencies in gaining the skills and knowledge to then have the internal ability to identify and develop relationships with community organizations that support workers (including vulnerable, underserved workers), and at least five to seven years of experience in helping organizations to develop strategic outreach campaigns, teaching government organizations (local, state, federal) how to build relationships with community organizations to conduct outreach effectively, assessing outreach effectiveness within organizations, and project management.

1.5 PERIOD OF PERFORMANCE

The period of performance shall be for one (1) Base Period of 12 months and four (4) 12-month option periods. The Period of Performance reads as follows:

Base Period April 1, 2023 – March 31, 2024 Option Period I April 1, 2024 – March 31, 2025 Option Period II April 1, 2025 – March 31, 2026 Option Period III April 1, 2026 – March 31, 2027 Option Period IV April 1, 2027 – March 31, 2028

The Government reserves the right to extend the term of this contract at the prices set forth in Section B in accordance with the terms and conditions contained in clause 52.217-9 entitled, “Option to Extend the Term of the Contract”.

1.6 GENERAL INFORMATION

1.6.1 Quality Control:

The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. As a minimum, the contractor shall develop quality control procedures that address the areas identified in Technical Exhibit 1, “Performance Requirements Summary”. After acceptance of the quality control plan, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system. The quality control plan shall be submitted to the Contracting Officer's Representative (COR) within 3 weeks after award. After acceptance of the quality control plan the Contractor shall receive the Contracting Officer’s acceptance in writing any proposed change to the QC system.

1.6.2 Quality Assurance:

The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Government Remedies:

The contracting officer shall follow FAR 52.212-4, “Contract Terms and Conditions Commercial Items” or 52.246-4, “Inspection of Services-Fixed Price” for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

1.6.4 Recognized Holidays:

The Contractor is not obligated to be open on the following Federal holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

1.6.5 Hours of Operation/Place of Performance:

The contractor is responsible for conducting services to the agencies between the hours of 8:00am – 5:00pm EST Monday thru Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this statement of work when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential.

1.6.6 Type of Contract:

The government anticipates award of an Indefinite Delivery Indefinite Quantity type contract. Fixed Price, Labor Hour, and/or Time and Materials orders will be placed against the contract.

1.6.7 Security Requirements:

1.6.7.1 Physical Security.

The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control.

N/A

1.6.7.3 Conservation of Utilities.

The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

1.6.8 Special Qualifications:

The following are qualifications for each respective agency order.

EBSA - The proposed consultants must have knowledge of ERISA and related laws and regulations, the federal laws that protect the workplace-related benefits of America’s workers and their families; ability to assist with the identification and development of relationships with vulnerable, underserved populations, and at least five to seven years of experience in developing strategic outreach campaigns, assessing outreach effectiveness within government organizations, and project management.

MSHA - The proposed mine safety and health consultants must have at least 7-10 years experience with MSHA’s programs, laws, regulations, policies, guidance and MSHA outreach.

OFCCP – The proposed outreach consultant must have knowledge of equal employments laws and regulations and at least 3-5 years experience with supporting civil rights and governmental agencies with developing strategic communications and outreach campaigns, accessing the effectiveness of outreach campaigns, and developing relationships with marginalized communities.

OLMS - The proposed consultants should have general working knowledge of labor unions, worker advocacy groups, and employer activity in response to union organizing campaigns, The proposed consultants should have experience identifying for outreach stakeholders for whom an agency does not have preexisting contacts.

OSHA – The proposed occupational safety and health consultants must have at least 7-10 years of experience navigating and applying OSHA’s programs, policies, standards, and guidance; and occupational safety and health outreach.

WHD – The proposed consultants must have knowledge of federal wage and hour laws and regulations and at least 7 years of experience in developing strategic outreach campaigns, assessing outreach effectiveness within government organizations and project outreach.

1.6.9 Post Award Conference/Periodic Progress Meetings:

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR):

A COR will be delegated separately and on each order.

1.6.11 Contract Manager:

The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer.

The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.6.12 Identification of Contractor Employees:

All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

2.0 DEFINITIONS & ACRONYMS

PWS. Performance Work Statement

Contracting Officer’s Representative (COR). A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor.

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

DOL. Department of Labor

EBSA. Employee Benefits SecurityAdministration

IDIQ. Indefinite Delivery Indefinite Quantity

LMRDA. Labor-Management Reporting and Disclosure Act of 1959

MSHA. Mine Safety and Health Administration

OSHA. Occupational Safety and Health Administration

OFCCP. Office of Federal Contract Compliance Programs

OLMS. Office of Labor-Management and Standards

Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the

PWS.

Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

WHD. Wage and Hour Division

Best Effort: That effort expended by the contractor to perform within the awarded ceiling price all work specified in this acquisition and all other obligations under this acquisition. This effort includes providing required qualified personnel, properly supervised, and following industry accepted methodologies and other practices. The effort is further characterized by operating at all times with the Government’s best interest in mind, using efficient and effective methods, and demonstrating sound cost control. The effort must be identical to the effort that would be expended if this were a firm-fixed price acquisition and the contractor’s profits were dependent upon reducing costs while meeting the Government’s requirements in terms and quality and schedule. Failure to provide this required effort may result in the withholding of payment for hours expended that do not qualify as best effort or a reduction in the rate per hour to reflect decreased value of services received.

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1 General:

Unless otherwise specified at the order level, no facilities, equipment, materials, and/or services will be provided by the Government.

3.2 Equipment:

N/A

3.3 Services:

3.3.1 Utilities.

N/A

3.4 Facilities:

Unless otherwise specified at the order level, the contractor will furnish all necessary workspace required to support the effort(s) outlined in this PWS, to include desk space, telephones, computers, and other items necessary to maintain an office environment. If deemed necessary, the Government may issue, at its discretion, supplemental equipment (e.g. computing equipment).

4.0 CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 General:

Except for those items specifically stated to be government furnished in Part 3, the contractor shall furnish everything required to perform this PWS.

4.2 Equipment:

N/A

5.0 SPECIFIC TASKS

5.1 BASIC SERVICES

TASK AREA 1

5.1.1 Support Services Tasks

The Contractor shall provide qualified staff and required equipment and services to perform worker outreach education, assistance, and analysis services for the Department of Labor as defined in this Performance Work Statement (PWS). Working with the Contracting Officer’s Representative (COR) and other staff, the contractor shall be responsible for the following tasks:

Educate and provide assistance to DOL enforcement agencies on best methods to effectively:

· Perform outreach to workers for purposes of educating/informing them of their rights under the laws these DOL agencies administer (e.g., notifying DOL enforcement agencies of workplace hazards or regulatory noncompliance);

· Effectively reach the most underserved and vulnerable workers across multiple industries; and

· Improve/expand all workers’ ability to successfully exercise those rights.

After establishing a shared understanding of best methods, the contractor shall make recommendations on how to improve agencies’ worker outreach. The contractor shall synthesize its recommendations and engage with the agency in interactive educational sessions;

review existing materials and methods, stakeholder feedback, and updates to material and strategies; and provide the training to support agency enactment of the recommendations. This will assist agencies in being able to implement the recommendations in order to ensure agencies’ outreach improves workers’ ability to exercise their rights. In addition, the contractor will monitor the enforcement agencies’ existing outreach and engagement efforts as well as the implementation of the contractors’ recommendations and provide feedback in accordance with the issued order on the efficacy of those efforts.

5.1.1.1 Support Tasks

Task 1: Provide Overall Project Management Subtask 1.1: Orientation Meeting Subtask 1.2: Develop Work Plan Subtask 1.3: Ongoing Communication Task 2: Technical Reviews of DOL Enforcement Agencies’ Documents Task 3: Provide Education and Recommendations Task 4: Monitoring and Evaluation Task 5: Preparation of Final Report

Task 1: Provide Overall Management

Effective communication between the Contractor and the federal government, coordinated through the Contracting Officer’s Representative (COR), and successful management of the project as a whole are essential to the success of this project.

· Subtask 1.1: Orientation Meeting

Within two weeks of the award of this contract, the Contractor shall schedule and carry out an orientation meeting with the COR and other federal staff to discuss a range of topics, including, but not necessarily be limited to, clarification of DOL’s interests and objectives for the project, conducting work on an efficient schedule and, coordination with DOL enforcement agencies and staff, methodologies to be employed, clarification of any specific contractual language or items, timelines for early project deliverables, and the challenges anticipated and potential solutions. The Contractor shall send an agenda and any relevant materials to the COR no less than three (3) working days prior to the discussion. Within one (1) week of the discussion date, the Contractor shall submit to the COR a memorandum summarizing major decisions reached and follow-up issues identified during this discussion.

· Subtask 1.2: Develop Work Plan

Based on feedback from the kickoff meeting, the summary memo, and consultation with COR, the Contractor shall refine and clarify the proposed work plan, including tasks, schedules, and deliverables. The revised work plan shall be submitted no later than two (2) weeks after the orientation meeting and shall reflect more detailed information and understanding of the activities required to conduct the trials and meet the goals and objectives of the project.

The Contractor shall not proceed with the implementation or execution of items in the work plan without the affirmative, written consent of the COR. Acceptance of the Contractor’s proposal shall not be considered assent to the Contractor’s proposed work plan.

The work plan shall be updated and revised for COR review and approval whenever major changes occur, such as the approval of a test as outlined in subtask 2.3. The work plan shall provide a primary basis for assessing Contractor performance and taking action as needed to ensure timely and satisfactory completion of the project on schedule and within budget.

· Subtask 1.3: Ongoing Communication

The Contractor shall communicate with the COR and other Federal staff in regular conference calls and periodic meetings to ensure timely decision-making. The Contractor shall propose a schedule for weekly telephone communications to update federal staff on progress and issues. Key Contractor staff, sub-contractor staff, and/or consultants shall participate as needed to address progress and issues for discussion. The schedule for telephone discussions may be more frequent or changed as agreed upon by the COR.

The Contractor shall submit a proposed agenda for each call at least two (2) working days in advance of the scheduled date to the COR for comment. If there are materials that federal staff will need to review prior to the call date, such materials shall be submitted at that time. The Contractor shall submit a summary of telephone discussions to the COR for review and approval no later than three

(3) working days after each regular telephone conference call.

Task 2: Technical Reviews of DOL Enforcement Agencies’ Documents

The Contractor shall provide qualified personnel to help ensure the rigor, independence, accuracy and transparency of performance and deliverables under issued order(s).

At a minimum, the Contractor will review, as assigned by COR, products such as outreach materials, enforcement agency reports, prior reports from entities such as the Chief Evaluation Office, work plans, interim and final reports, literature reviews, issue briefs, white papers, journal articles, data file documentation, guidance and publications, public webpages, newsletters, press releases, social media, and outreach campaign materials, toolkits, etc., within a two-week turnaround time or less.

Reviews of enforcement agency reports and other documents will validate the technical accuracy of the findings and interpretation of results.

Task 3: Provide Education and Recommendations

In accordance with the blanket purchase agreement and issued order, the contractor shall provide education and assistance to enforcement agencies on best methods to effectively:

· Develop promising practices for conducting outreach and reaching underserved, vulnerable workers, especially how to integrate into agency practice a systemic approach to successfully building, maintaining, and utilizing relationships with community-based organizations that support workers;

· Create resilient networks with community-based workers support organizations;

· Effectively reach the most vulnerable workers across multiple industries; and

· Improve/expand all workers’ ability to successfully exercise their rights.

After establishing a shared understanding of best methods, the contractor shall make recommendations on how to improve agencies’ worker outreach. The recommendations will be based on the contractor’s existing expertise in effective worker engagement and in proven strategies to improve such engagement. The contractor shall synthesize its recommendations and engage with the agency in interactive educational sessions that result in the agency being sufficiently knowledgeable to be able to implement the recommendations in order to ensure agency outreach improves workers’ ability to exercise their rights.

Task 3.1: Agency Needs Assessment

In order to determine the most relevant information for a particular enforcement agency’s worker outreach approach, the contractor shall perform a needs assessment for each agency. The needs assessment shall include in-depth conversations with the agency on its existing outreach strategies and internally perceived needs or gaps. The needs assessment may also include contractor interviews with workers or community organizations that engage with the enforcement agency on worker outreach to assess the effectiveness of community outreach efforts. The contractor shall review the enforcement agencies’ existing worker outreach and engagement efforts to establish, in combination with information gained for the needs assessment, a contextual baseline of each enforcement agency’s approach to worker outreach. Based on the contractor’s expertise as well as its conversations with the agency and interviews with workers or community organizations, and the information garnered through the relevant document in Task 2, the contractor shall present an assessment of the particularized needs of the enforcement agency for improving worker outreach by the agency.

The Contractor will provide the COR with a brief written report summarizing findings on the agencies’ needs assessments. The report should include documentation and notes including respondent information and sufficient detail to allow the COR and DOL leadership to follow up on findings at a later date. The Contractor will also hold a briefing for the COR and other staff to share initial findings and receive feedback to help the Contractor finalize recommendations and final reports.

Task 3.2: Education and Recommendations

The contractor shall provide an enforcement agency with education and assistance on best methods to effectively:

Perform outreach to workers for purposes of educating/informing them of their rights under the laws these DOL agencies administer (e.g., notifying DOL enforcement agencies of workplace hazards or regulatory noncompliance);

Reach the most vulnerable workers across multiple industries; and Improve/expand all workers’ ability to successfully exercise those rights.

After establishing a shared understanding of best methods, the contractor shall, based on the needs assessment for a particular agency, make recommendations to the enforcement agency on strategies to close the gap between the agency’s current approach to worker outreach and the best methods for effective worker outreach. The contractor shall synthesize its recommendations and engage with the agency in interactive educational sessions that result in the agency being sufficiently knowledgeable to be able to implement the recommendations in order to ensure agency outreach improves workers’ ability to exercise their rights.

Task 4: Monitoring and Evaluation

The contractor shall then monitor the enforcement agencies’ worker outreach as each agency implements the contractor’s recommendations, assessing the implementation for efficacy and timeliness. The contractor shall then provide feedback to each enforcement agency on its implementation of the recommendations and potential ways to improve upon that implementation.

Task 4.1 Conduct Community Assessments

In performing monitoring and evaluation of agencies’ worker outreach and engagement, the contractor may conduct community-based assessments to understand the impact and perception of each enforcement agency’s changes in worker outreach and engagement as an agency implements the contractor’s recommendations.

Task 5: Preparation of Final Report

The close-out report will detail the actions taken by the contractor in conjunction with the DOL agencies to develop new expertise in performing outreach to workers, creating relationships with community groups that support workers, reaching vulnerable workers across industries, and improving workers’ ability to exercise their rights. It will also provide any final recommendations for additional actions or continued efforts to be undertaken by the agency subsequent to the end of this contract.

6.0 APPLICABLE PUBLICATIONS

6.1 Publications Applicable to This PWS:

Any and all applicable publications will be identified at the specified order level.

Technical Exhibit 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Standard Performance Threshold

Method of Surveillance (and who performs)

PRS # 1.

Provide Overall Management in accordance with

PWS 5.1