Amendment 0001 - Solicitation 1605C1-23-R-00001.pdf

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DOL Worker Outreach Evaluation and Analysis Federal contract opportunity
Solicitation number
1605C1-23-R-00001
Issued by
Department of Labor Office of the Assistant Secretary for Administration and Management

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Solicitation 1605C1-23-R-00001 Amd 0002.pdf PDF
Responses to Worker Outreach QA.xlsx XLSX spreadsheet
Attachment A - IDIQ Pricing Table.xlsx XLSX spreadsheet
Attachment C - Question and Answer Spreadsheet.xlsx XLSX spreadsheet
Attachment B - Past Performance Questionnaire.docx DOCX document
Attachment D - Wage Determination 2015-4281.pdf PDF
Solicitation 1605C1-23-R-00001 Workers Outreach.pdf PDF

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(x)

1605C1-23-R-00001 x x

1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE RECEIVED AT

THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

x

Washington DC 20210

CAS

S-4307 200 Constitution Ave, NW Customer Acquisition Services US Department of Labor

01/13/20230001

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

12. ACCOUNTING AND APPROPRIATION DATA (If required) is not extended.is extended, Items 8 and 15, and returning

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

FACILITY CODE CODE

10B. DATED (SEE ITEM 13)

10A. MODIFICATION OF CONTRACT/ORDER NO.

9B. DATED (SEE ITEM 11)

9A. AMENDMENT OF SOLICITATION NO.

CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code)

7. ADMINISTERED BY (If other than Item 6)CODE 6. ISSUED BY

PAGE OF PAGES

4. REQUISITION/PURCHASE REQ. NO.3. EFFECTIVE DATE2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO. (If applicable)

1. CONTRACT ID CODE

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

01/13/2023

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority) appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

E. IMPORTANT: Contractor is not, is required to sign this document and return __________________ copies to the issuing office.

ORDER NO. IN ITEM 10A.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The purpose of this amendment is to:

1.) Incorporate Key Personnel language into Section C.

2.) Correct the Volume Numbers in the "Page Count" Chart in Section L to Volume I -

Technical Proposal, Volume II - Price Proposal, and Volume III - Past Performance.

3.) Change the due date of Past Performance questionnaires to the RFP closing date of

February 13, 2023 at 3:00pm ET.

4.) Provide responses to contractor questions in attachment named "Responses to Worker

Continued ...

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)15A. NAME AND TITLE OF SIGNER (Type or print)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA 15B. CONTRACTOR/OFFEROR 16C. DATE SIGNED

(Signature of person authorized to sign) (Signature of Contracting Officer)

Kim L. Carr

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

NSN 7540-01-152-8070

Previous edition unusable

Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .

TEL: EMAIL: 202-693-4588 Carr.Kim.L@dol.gov

ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

NAME OF OFFEROR OR CONTRACTOR

2 16CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

(A) (B) (C) (D) (E) (F)

1605C1-23-R-00001/0001

Outreach QA".

Solicitation changes are attached and highlighted in yellow for reference.

All other terms and conditions remain unchanged.

Period of Performance: 04/01/2023 to 03/31/2028

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

Sponsored by GSA

FAR (48 CFR) 53.110

Section C - Description/Specifications was revised as follows.

Worker Outreach Evaluation and Analysis

1.0 GENERAL INFORMATION

1.1 DESCRIPTION OF SERVICES/INTRODUCTION

The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform Worker Outreach and Analysis as defined in this Performance Work Statement. The contractor shall perform to the standards in this contract.

1.2 BACKGROUND

The U.S. Department of Labor (DOL) fosters and promotes the welfare of the job seekers, wage earners, and retirees of the United States by improving their working conditions, opportunities and ensuring the adequacy of America’s workplaces. The enforcement agencies at DOL contribute to its mission by ensuring worker safety, improving their working conditions, and protecting their retirement and health care benefits. In carrying out this mission, the enforcement agencies administer and enforce a variety of Federal labor laws that grant workers’ rights to safe and healthful working conditions, a minimum hourly wage and overtime pay, and freedom from employment discrimination, as well as the integrity of their pensions and health plans. The agencies and their general responsibilities are:

Employee Benefits Security Administration (EBSA)

EBSA is responsible for the administration and enforcement of the civil and criminal provisions of Title I of the Employee Retirement Income Security Act (ERISA) as well as related provisions of other Federal laws, such as Federal criminal statutes that apply to ERISA-covered plans. EBSA’s mission is to ensure the security of the retirement, health, and other workplace related benefits of America’s workers and their families. To accomplish its mission, EBSA uses a comprehensive, integrated approach that includes programs for enforcement, compliance assistance, interpretive guidance, legislation, and research.

Mine Safety and Health Administration (MSHA)

DOL’s Mine Safety and Health Administration (MSHA) works to prevent death, illness, and injury from mining and promote safe and healthful workplaces for U.S. miners. MSHA carries out the provisions of the Federal Mine Safety and Health Act of 1977 (Mine Act) as amended by the Mine Improvement and New Emergency Response (MINER) Act of 2006.

MSHA develops and enforces safety and health rules for all U.S. mines regardless of size, number of employees, commodity mined, or method of extraction. MSHA also provides technical, educational, and other types of assistance to mine operators. MSHA works cooperatively with industry, labor, and other federal and state agencies to improve safety and health conditions for all miners in the United States.

Occupational Safety and Health Administration (OSHA)

With the Occupational Safety and Health Act of 1970, Congress created the Occupational Safety and Health Administration (OSHA) to assure safe and healthful working conditions for working people by setting and enforcing standards and by providing training, outreach, education, and assistance.

Office of Federal Contract Compliance Programs (OFCCP)

The Office of Federal Contract Compliance Programs (OFCCP) holds those who do business with the federal government-contractors and subcontractors-responsible for complying with the legal requirement to take affirmative action and not discriminate on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, or status as a protected veteran, or from discharging or otherwise discriminating against applicants or employees who inquire about, discuss or disclose their compensation or that of others, subject to certain limitations.

Office of Labor-Management and Standards (OLMS) https://www.msha.gov/ https://www.osha.gov/ https://www.dol.gov/agencies/ofccp/ https://www.dol.gov/agencies/olms/

The Office of Labor-Management Standards (OLMS) in the U.S. Department of Labor is responsible for administering and enforcing most provisions of the Labor-Management Reporting and Disclosure Act of 1959, as amended (LMRDA). The LMRDA was enacted by Congress primarily to ensure basic standards of democracy and financial integrity in labor organizations representing employees in private industry. Additionally, the LMRDA promotes labor union and labor-management transparency through reporting and disclosure requirements for labor unions and their officials, employers, and labor relations consultants, and surety companies.

OLMS also administers provisions of the Civil Service Reform Act of 1978 and the Foreign Service Act of 1980 relating to standards of conduct for Federal employee organizations, which are comparable to LMRDA requirements. OLMS does not have jurisdiction over unions representing solely state, county, or municipal employees.

Wage and Hour Division (WHD)

The Wage and Hour Division’s (WHD) mission is to promote and achieve compliance with labor standards to protect and enhance the welfare of the Nation’s workforce.

The WHD enforces Federal minimum wage, overtime pay, recordkeeping, and child labor requirements of the Fair Labor Standards Act. WHD also enforces the Migrant and Seasonal Agricultural Worker Protection Act, the Employee Polygraph Protection Act, the Family and Medical Leave Act, wage garnishment provisions of the Consumer Credit Protection Act, and a number of employment standards and worker protections as provided in several immigration related statutes. Additionally, WHD administers and enforces the prevailing wage requirements of the Davis Bacon Act and the Service Contract Act and other statutes applicable to Federal contracts for construction and for the provision of goods and services.

1.3 OBJECTIVES

The objective of this requirement is to obtain the services of a contractor experienced in assisting organizations in acquiring the skills and knowledge necessary to be proficient in developing and maintaining relationships with community-based organizations that support workers to provide comprehensive worker outreach education, assistance, and analysis services, and provide promising practices and recommendations for measuring outreach impact over the period of the award.

1.4 SCOPE

The Contractor shall provide education and assistance to DOL enforcement agencies on best methods to effectively:

· Perform outreach to workers, including in various languages, for purposes of educating/informing them of their rights under the laws these DOL agencies administer (e.g., notifying DOL enforcement agencies of workplace hazards or regulatory noncompliance);

· Develop promising practices for conducting effective outreach and reaching underserved, vulnerable workers, especially how to integrate into agency practice a systemic approach to successfully building, maintaining, and utilizing relationships with community-based organizations that support workers;

· Create resilient networks with community-based worker support organizations;

· Effectively reach the most vulnerable workers across multiple industries; and

· Improve/expand all workers’ ability to successfully exercise those rights.

The Contractor shall provide:

· Recommendations for measuring the impact of outreach efforts;

· Assistance with developing effective outreach strategies;

· Assistance with identifying and developing relationships with community organizations that support workers;

· Assistance with creating results-oriented outreach plans;

After establishing a shared understanding of best methods, the contractor shall make recommendations for how the agencies can improve and measure the outcomes of their respective worker outreach activities. In addition, the Contractor shall synthesize its recommendations and engage with the agencies in interactive educational sessions that result in the agencies being sufficiently knowledgeable to be able to implement the recommendations in order to ensure agencies’ outreach improves workers’ ability to exercise their rights. In addition, the contractor will monitor the enforcement agencies’ existing outreach and engagement efforts as well as the implementation of the contractors’ recommendations and provide feedback on the efficacy of those efforts.

QUALIFIED KEY PERSONNEL

https://www.dol.gov/agencies/whd/

The contractor must be able to provide the following key personnel with respective minimum qualifications as stated in the contract.

The proposed consultants must have the ability to assist agencies in gaining the skills and knowledge to then have the internal ability to identify and develop relationships with community organizations that support workers (including vulnerable, underserved workers), and at least five to seven years of experience in helping organizations to develop strategic outreach campaigns, teaching government organizations (local, state, federal) how to build relationships with community organizations to conduct outreach effectively, assessing outreach effectiveness within organizations, and project management.

(a) Key personnel designated under each subsequent order are those personnel assigned to Key positions or labor categories and are essential to the work performed herein. The CO will modify each subsequent order during the course of the BPA to either designate or replace Key Personnel, as appropriate.

(b) DOL has determined that continuity through the retention of highly qualified contractor personnel is a major factor for success in achieving high quality products and efficient performance of the BPA and subsequent orders. If it becomes necessary for the contractor to replace Key Personnel after order award (when a Key Personnel designation(s) is made), the contractor shall provide a written evaluation of the impact on the progress and continuity of the relevant work that might result by replacing these personnel. The contractor shall submit this evaluation along with the names and resumes of replacement personnel to the CO and the COR for review not later than two calendar weeks prior to their replacement, or as soon as known. All replacements must possess qualifications equal to or higher than the qualifications of the person replaced. The CO and COR will evaluate such requests and the CO will promptly notify the contractor of approval or disapproval of the replacement key personnel. Once the Key personnel if approved the contractor must have said personnel on board within 14 days.

(c) The contractor further agrees to include the substance of this section in any subcontract awarded under this BPA.

1.5 PERIOD OF PERFORMANCE

The period of performance shall be for one (1) Base Period of 12 months and four (4) 12-month option periods. The Period of Performance reads as follows:

Base Period April 1, 2023 – March 31, 2024 Option Period I April 1, 2024 – March 31, 2025 Option Period II April 1, 2025 – March 31, 2026 Option Period III April 1, 2026 – March 31, 2027 Option Period IV April 1, 2027 – March 31, 2028

The Government reserves the right to extend the term of this contract at the prices set forth in Section B in accordance with the terms and conditions contained in clause 52.217-9 entitled, “Option to Extend the Term of the Contract”.

1.6 GENERAL INFORMATION

1.6.1 Quality Control:

The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. As a minimum, the contractor shall develop quality control procedures that address the areas identified in Technical Exhibit 1, “Performance Requirements Summary”. After acceptance of the quality control plan, the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system. The quality control plan shall be submitted to the Contracting Officer's Representative (COR) within 3 weeks after award. After acceptance of the quality control plan the Contractor shall receive the Contracting Officer’s acceptance in writing any proposed change to the QC system.

1.6.2 Quality Assurance:

The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum graham-ericka Highlight acceptable defect rate(s).

1.6.3 Government Remedies:

The contracting officer shall follow FAR 52.212-4, “Contract Terms and Conditions Commercial Items” or 52.246-4, “Inspection of Services-Fixed Price” for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

1.6.4 Recognized Holidays:

The Contractor is not obligated to be open on the following Federal holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

1.6.5 Hours of Operation/Place of Performance:

The contractor is responsible for conducting services to the agencies between the hours of 8:00am – 5:00pm EST Monday thru Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this statement of work when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential.

1.6.6 Type of Contract:

The government anticipates award of an Indefinite Delivery Indefinite Quantity type contract. Fixed Price, Labor Hour, and/or Time and Materials orders will be placed against the contract.

1.6.7 Security Requirements:

1.6.7.1 Physical Security.

The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control.

N/A

1.6.7.3 Conservation of Utilities.

The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

1.6.8 Special Qualifications:

The following are qualifications for each respective agency order.

EBSA - The proposed consultants must have knowledge of ERISA and related laws and regulations, the federal laws that protect the workplace-related benefits of America’s workers and their families; ability to assist with the identification and development of relationships with vulnerable, underserved populations, and at least five to seven years of experience in developing strategic outreach campaigns, assessing outreach effectiveness within government organizations, and project management.

MSHA - The proposed mine safety and health consultants must have at least 7-10 years experience with MSHA’s programs, laws, regulations, policies, guidance and MSHA outreach.

OFCCP – The proposed outreach consultant must have knowledge of equal employments laws and regulations and at least 3-5 years experience with supporting civil rights and governmental agencies with developing strategic communications and outreach campaigns, accessing the effectiveness of outreach campaigns, and developing relationships with marginalized communities.

OLMS - The proposed consultants should have general working knowledge of labor unions, worker advocacy groups, and employer activity in response to union organizing campaigns, The proposed consultants should have experience identifying for outreach stakeholders for whom an agency does not have preexisting contacts.

OSHA – The proposed occupational safety and health consultants must have at least 7-10 years of experience navigating and applying OSHA’s programs, policies, standards, and guidance; and occupational safety and health outreach.

WHD – The proposed consultants must have knowledge of federal wage and hour laws and regulations and at least 7 years of experience in developing strategic outreach campaigns, assessing outreach effectiveness within government organizations and project outreach.

1.6.9 Post Award Conference/Periodic Progress Meetings:

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR):

A COR will be delegated separately and on each order.

1.6.11 Contract Manager:

The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer.

The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

1.6.12 Identification of Contractor Employees:

All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

2.0 DEFINITIONS & ACRONYMS

PWS. Performance Work Statement

Contracting Officer’s Representative (COR). A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor.

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

DOL. Department of Labor

EBSA. Employee Benefits SecurityAdministration

IDIQ. Indefinite Delivery Indefinite Quantity

LMRDA. Labor-Management Reporting and Disclosure Act of 1959

MSHA. Mine Safety and Health Administration

OSHA. Occupational Safety and Health Administration

OFCCP. Office of Federal Contract Compliance Programs

OLMS. Office of Labor-Management and Standards

Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the

PWS.

Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

WHD. Wage and Hour Division

Best Effort: That effort expended by the contractor to perform within the awarded ceiling price all work specified in this acquisition and all other obligations under this acquisition. This effort includes providing required qualified personnel, properly supervised, and following industry accepted methodologies and other practices. The effort is further characterized by operating at all times with the Government’s best interest in mind, using efficient and effective methods, and demonstrating sound cost control. The effort must be identical to the effort that would be expended if this were a firm-fixed price acquisition and the contractor’s profits were dependent upon reducing costs while meeting the Government’s requirements in terms and quality and schedule. Failure to provide this required effort may result in the withholding of payment for hours expended that do not qualify as best effort or a reduction in the rate per hour to reflect decreased value of services received.

3.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.1 General:

Unless otherwise specified at the order level, no facilities, equipment, materials, and/or services will be provided by the Government.

3.2 Equipment:

N/A

3.3 Services:

3.3.1 Utilities.

N/A

3.4 Facilities:

Unless otherwise specified at the order level, the contractor will furnish all necessary workspace required to support the effort(s) outlined in this PWS, to include desk space, telephones, computers, and other items necessary to maintain an office environment. If deemed necessary, the Government may issue, at its discretion, supplemental equipment (e.g. computing equipment).

4.0 CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 General:

Except for those items specifically stated to be government furnished in Part 3, the contractor shall furnish everything required to perform this PWS.

4.2 Equipment:

N/A

5.0 SPECIFIC TASKS

5.1 BASIC SERVICES

TASK AREA 1

5.1.1 Support Services Tasks

The Contractor shall provide qualified staff and required equipment and services to perform worker outreach education, assistance, and analysis services for the Department of Labor as defined in this Performance Work Statement (PWS). Working with the Contracting Officer’s Representative (COR) and other staff, the contractor shall be responsible for the following tasks:

Educate and provide assistance to DOL enforcement agencies on best methods to effectively:

· Perform outreach to workers for purposes of educating/informing them of their rights under the laws these DOL agencies administer (e.g., notifying DOL enforcement agencies of workplace hazards or regulatory noncompliance);

· Effectively reach the most underserved and vulnerable workers across multiple industries; and

· Improve/expand all workers’ ability to successfully exercise those rights.

After establishing a shared understanding of best methods, the contractor shall make recommendations on how to improve agencies’ worker outreach. The contractor shall synthesize its recommendations and engage with the agency in interactive educational sessions;

review existing materials and methods, stakeholder feedback, and updates to material and strategies; and provide the training to support agency enactment of the recommendations. This will assist agencies in being able to implement the recommendations in order to ensure agencies’ outreach improves workers’ ability to exercise their rights. In addition, the contractor will monitor the enforcement agencies’ existing outreach and engagement efforts as well as the implementation of the contractors’ recommendations and provide feedback in accordance with the issued order on the efficacy of those efforts.

5.1.1.1 Support Tasks

Task 1: Provide Overall Project Management Subtask 1.1: Orientation Meeting Subtask 1.2: Develop Work Plan Subtask 1.3: Ongoing Communication Task 2: Technical Reviews of DOL Enforcement Agencies’ Documents Task 3: Provide Education and Recommendations Task 4: Monitoring and Evaluation Task 5: Preparation of Final Report

Task 1: Provide Overall Management

Effective communication between the Contractor and the federal government, coordinated through the Contracting Officer’s Representative (COR), and successful management of the project as a whole are essential to the success of this project.

· Subtask 1.1: Orientation Meeting

Within two weeks of the award of this contract, the Contractor shall schedule and carry out an orientation meeting with the COR and other federal staff to discuss a range of topics, including, but not necessarily be limited to, clarification of DOL’s interests and objectives for the project, conducting work on an efficient schedule and, coordination with DOL enforcement agencies and staff, methodologies to be employed, clarification of any specific contractual language or items, timelines for early project deliverables, and the challenges anticipated and potential solutions. The Contractor shall send an agenda and any relevant materials to the COR no less than three (3) working days prior to the discussion. Within one (1) week of the discussion date, the Contractor shall submit to the COR a memorandum summarizing major decisions reached and follow-up issues identified during this discussion.

· Subtask 1.2: Develop Work Plan

Based on feedback from the kickoff meeting, the summary memo, and consultation with COR, the Contractor shall refine and clarify the proposed work plan, including tasks, schedules, and deliverables. The revised work plan shall be submitted no later than two (2) weeks after the orientation meeting and shall reflect more detailed information and understanding of the activities required to conduct the trials and meet the goals and objectives of the project.

The Contractor shall not proceed with the implementation or execution of items in the work plan without the affirmative, written consent of the COR. Acceptance of the Contractor’s proposal shall not be considered assent to the Contractor’s proposed work plan.

The work plan shall be updated and revised for COR review and approval whenever major changes occur, such as the approval of a test as outlined in subtask 2.3. The work plan shall provide a primary basis for assessing Contractor performance and taking action as needed to ensure timely and satisfactory completion of the project on schedule and within budget.

· Subtask 1.3: Ongoing Communication

The Contractor shall communicate with the COR and other Federal staff in regular conference calls and periodic meetings to ensure timely decision-making. The Contractor shall propose a schedule for weekly telephone communications to update federal staff on progress and issues. Key Contractor staff, sub-contractor staff, and/or consultants shall participate as needed to address progress and issues for discussion. The schedule for telephone discussions may be more frequent or changed as agreed upon by the COR.

The Contractor shall submit a proposed agenda for each call at least two (2) working days in advance of the scheduled date to the COR for comment. If there are materials that federal staff will need to review prior to the call date, such materials shall be submitted at that time. The Contractor shall submit a summary of telephone discussions to the COR for review and approval no later than three

(3) working days after each regular telephone conference call.

Task 2: Technical Reviews of DOL Enforcement Agencies’ Documents

The Contractor shall provide qualified personnel to help ensure the rigor, independence, accuracy and transparency of performance and deliverables under issued order(s).

At a minimum, the Contractor will review, as assigned by COR, products such as outreach materials, enforcement agency reports, prior reports from entities such as the Chief Evaluation Office, work plans, interim and final reports, literature reviews, issue briefs, white papers, journal articles, data file documentation, guidance and publications, public webpages, newsletters, press releases, social media, and outreach campaign materials, toolkits, etc., within a two-week turnaround time or less.

Reviews of enforcement agency reports and other documents will validate the technical accuracy of the findings and interpretation of results.

Task 3: Provide Education and Recommendations

In accordance with the blanket purchase agreement and issued order, the contractor shall provide education and assistance to enforcement agencies on best methods to effectively:

· Perform outreach to workers, including in various languages, for purposes of educating/informing them of their rights under the laws these DOL agencies administer (e.g., notifying DOL enforcement agencies of workplace hazards or regulatory noncompliance);

· Develop promising practices for conducting outreach and reaching underserved, vulnerable workers, especially how to integrate into agency practice a systemic approach to successfully building, maintaining, and utilizing relationships with community-based organizations that support workers;

· Create resilient networks with community-based workers support organizations;

· Effectively reach the most vulnerable workers across multiple industries; and

· Improve/expand all workers’ ability to successfully exercise their rights.

After establishing a shared understanding of best methods, the contractor shall make recommendations on how to improve agencies’ worker outreach. The recommendations will be based on the contractor’s existing expertise in effective worker engagement and in proven strategies to improve such engagement. The contractor shall synthesize its recommendations and engage with the agency in interactive educational sessions that result in the agency being sufficiently knowledgeable to be able to implement the recommendations in order to ensure agency outreach improves workers’ ability to exercise their rights.

Task 3.1: Agency Needs Assessment

In order to determine the most relevant information for a particular enforcement agency’s worker outreach approach, the contractor shall perform a needs assessment for each agency. The needs assessment shall include in-depth conversations with the agency on its existing outreach strategies and internally perceived needs or gaps. The needs assessment may also include contractor interviews with workers or community organizations that engage with the enforcement agency on worker outreach to assess the effectiveness of community outreach efforts. The contractor shall review the enforcement agencies’ existing worker outreach and engagement efforts to establish, in combination with information gained for the needs assessment, a contextual baseline of each enforcement agency’s approach to worker outreach. Based on the contractor’s expertise as well as its conversations with the agency and interviews with workers or community organizations, and the information garnered through the relevant document in Task 2, the contractor shall present an assessment of the particularized needs of the enforcement agency for improving worker outreach by the agency.

The Contractor will provide the COR with a brief written report summarizing findings on the agencies’ needs assessments. The report should include documentation and notes including respondent information and sufficient detail to allow the COR and DOL leadership to follow up on findings at a later date. The Contractor will also hold a briefing for the COR and other staff to share initial findings and receive feedback to help the Contractor finalize recommendations and final reports.

Task 3.2: Education and Recommendations

The contractor shall provide an enforcement agency with education and assistance on best methods to effectively:

Perform outreach to workers for purposes of educating/informing them of their rights under the laws these DOL agencies administer (e.g., notifying DOL enforcement agencies of workplace hazards or regulatory noncompliance);

Reach the most vulnerable workers across multiple industries; and Improve/expand all workers’ ability to successfully exercise those rights.

After establishing a shared understanding of best methods, the contractor shall, based on the needs assessment for a particular agency, make recommendations to the enforcement agency on strategies to close the gap between the agency’s current approach to worker outreach and the best methods for effective worker outreach. The contractor shall synthesize its recommendations and engage with the agency in interactive educational sessions that result in the agency being sufficiently knowledgeable to be able to implement the recommendations in order to ensure agency outreach improves workers’ ability to exercise their rights.

Task 4: Monitoring and Evaluation

The contractor shall then monitor the enforcement agencies’ worker outreach as each agency implements the contractor’s recommendations, assessing the implementation for efficacy and timeliness. The contractor shall then provide feedback to each enforcement agency on its implementation of the recommendations and potential ways to improve upon that implementation.

Task 4.1 Conduct Community Assessments

In performing monitoring and evaluation of agencies’ worker outreach and engagement, the contractor may conduct community-based assessments to understand the impact and perception of each enforcement agency’s changes in worker outreach and engagement as an agency implements the contractor’s recommendations.

Task 5: Preparation of Final Report

The close-out report will detail the actions taken by the contractor in conjunction with the DOL agencies to develop new expertise in performing outreach to workers, creating relationships with community groups that support workers, reaching vulnerable workers across industries, and improving workers’ ability to exercise their rights. It will also provide any final recommendations for additional actions or continued efforts to be undertaken by the agency subsequent to the end of this contract.

6.0 APPLICABLE PUBLICATIONS

6.1 Publications Applicable to This PWS:

Any and all applicable publications will be identified at the specified order level.

Section L - Instructions,Conditions, and Notices to Bidders was revised as follows.

INSTRUCTIONS TO OFFERORS

PROPOSAL SUBMISSION:

The Contractor’s proposal shall be submitted as set forth below. The Contractor’s proposal shall consist of three separate volumes. The Volumes are I-Technical, II-Past Performance, III-Price. Files shall not contain classified data. The intention of this standardized format is not to limit creativity. Creativity is permitted within the parameters below to allow the Government a more fair and easy assessment of proposals.

A. Format. The submission shall be clearly indexed and logically assembled. Each volume shall be appropriately numbered and clearly identified with the date and Request for Proposal (RFP) number in the header and/or footer and shall begin at the top of each page. A Table of Contents should be created using the Table of Contents feature in MS Word.

The following additional restrictions apply: Each paragraph shall be separated by at least one blank line. A standard, 12-point minimum font size applies. New Times Roman fonts are required. Tables and illustrations may use a reduced font size not less than 8-point and may be landscape.

B. File Packaging. Proposals shall be submitted in three volumes, as outlined above. Contractors shall add a cover page to each volume, which clearly identifies each volume-by-volume number, volume name, RFP number, and date of submission.

C. Page Count. The page count is as follows:

Proposal Part Page Count

Volume I – Technical Proposal

Excluding covers, title pages, executive summaries, and table of contents, the text of the technical narrative is Not To Exceed (NTE) 25 pages. Charts are not counted toward the 25 pages limit.

Volume II – Price Proposal No Page Limitation Volume III – Past Performance NTE 10 pages

Those pages that exceed the page counts for each volume or attachment will not be evaluated. If there are more than forty-five (45) lines of text on any page, the sum of the additional lines will be removed from back to front of the particular volume or attachment and will not be evaluated.

D. Content Requirements. All information shall be confined to the appropriate volume. The Contractor shall confine submissions to essential matters, sufficient to define the proposal details, in a concise manner, to permit a complete and accurate evaluation of each proposal. Each volume of the proposal shall consist of a Table of Contents, Summary Section and the Narrative discussion. The Summary Section shall contain a brief abstract of the volume. Proprietary information shall be clearly marked.

The following shall be included in the Narrative discussion:

VOLUME I –TECHNICAL APPROACH:

The contractor shall provide a technical narrative addressing the elements below. This narrative should discuss its understanding of the requirements of this acquisition and its approach to performing the work, identify the key personnel it proposes to use to perform the order, describe its corporate experience, and discuss its quality control plan. The technical narrative shall address these elements, as more fully discussed below. No pricing information is to be provided in the Technical Proposal.

Subfactor 1: Understanding of the Requirement – The Contractor shall submit a proposal that demonstrates its understanding of the specific requirements, the overall scope of work required, and the Contractor’s technical capability to perform the work described in this PWS. The Contractor shall ensure that its comprehension and feasibility of the task outlined in the PWS are clearly demonstrated and that potential risks are identified and mitigated. Contractors are cautioned that “parroting” of the PWS with a statement of intent to perform does not reveal the Contractor’s understanding of the requirement or their capability for addressing the requirements.

Subfactor 2: Key Personnel –The contractor shall discuss the experience and qualifications of all Key Personnel. The vendor shall demonstrate that each of the Key Personnel meet the Key Personnel requirements specified in Special Qualifications section of the PWS. The contractor’s proposal shall include resumes for key personnel, letters of commitment signed and dated by proposed key personnel (must be valid for 120 days after RFP close date), and a matrix to include the background/experience of the company’s proposed key and non-key personnel mapped to the appropriate PWS tasking that supports the proposed labor category and level. In the event proposed key personnel become unavailable during the solicitation phase, it is the contractor’s responsibility to notify the Contracting Officer.

Subfactor 3: Corporate Experience - The Contractor shall provide information regarding work experience of similar nature, size, scope, complexity, and difficulty to that which will be performed under the order contemplated by this RFP.

VOLUME II– PRICE:

This volume contains all pricing data required by the RFP. The contractor must complete the attached Pricing Schedule (Attachment A) which outline quantity, unit, hourly rate, and amount per period for each CLIN.

The contractor must populate the unit rate. For CLINs involving labor hours, contractors should use 1,920 hours for one Full Time Equivalent (FTE). The vendor shall provide sufficient information to enable the Government to consider the labor category(s) or mix of labor proposed, along with the basis of estimate for the level of effort corresponding to the technical approach.

VOLUME III- PAST PERFORMANCE:

The contractor shall submit past performance of three current or previous contracts for relevancy (within the last three years). The projects should be of similar dollar value, scope, and complexity. Contractors are advised that the Government may use past performance information obtained from centralized past performance databases and sources other than those identified by the Contractor and the information obtained may be used for both the responsibility determination and the best value decision. The absence of past performance data will be rated neither favorably nor unfavorably. Contracts listed may include those entered into with Government agencies or private sectors. For contractors with no relevant corporate past performance, the Government may take into account information regarding the past performance of predecessor companies, key personnel with relevant past performance, or subcontractors that will perform key aspects of the requirement. The Government will evaluate the Past Performance Elements specified in the Past Performance Questionnaire, Attachment B.

This volume shall be organized into the following sections:

(1) Section 1 – Contract Descriptions. This section shall include the following information in the following format:

(a) Contractor/Subcontractor place of performance, CAGE Code and DUNS Number. If the work was performed as a subcontractor, also provide the name of the prime contractor and Point of Contact (POC) within the prime contractor organization (name, and current address, e-mail address, and telephone and fax numbers).

(b) Government contracting activity, and current address, Procuring Contracting Officer's name, e-mail address, telephone and fax numbers.

(c) Government’s technical representative/COR, and current e-mail address, telephone and fax numbers.

(d) Government contract administration activity and the Administrative Contracting Officer's name, and current e-mail address, telephone and fax numbers.

(e) Government contract administration activity's Pre-Award Monitor's name, and current e-mail address, telephone and fax numbers.

(f) Contract Number and, in the case of Indefinite Delivery type contracts, GSA contracts, and Blanket Purchase Agreements, include Delivery Order Numbers also.

(g) Contract Type (specific type such as Firm Fixed Price (FFP), Cost Reimbursement (CR), Time & Materials (T&M), etc.) In the case of Indefinite Delivery contracts, indicate specific type (Requirements, Definite Quantity, and Indefinite Quantity) and secondary contract type (FP, CR, T&M, etc)).

(h) Awarded price.

(i) Final or projected final price.

(j) Original delivery schedule, including dates of start and completion of work.

(k) Final or projected final delivery schedule, including dates of start and completion of work.

(2) Section 2 - Performance. Contractors shall provide a specific narrative explanation of each contract listed in Section 1 describing the objectives achieved and detailing how the effort is relevant to the requirements of this solicitation.

(a) For any contracts that did not/do not meet original schedule or technical performance requirements, provide a brief explanation of the reason(s) for the shortcomings and any corrective action(s) taken to avoid recurrence.

The Contractors shall list each time the delivery schedule was revised and provide an explanation of why the revision was necessary. All Requests for Deviation and Requests for Waiver shall be addressed with respect to causes and corrective actions. The Contractors shall also provide a copy of any Cure Notices or Show Cause

Letters received on each contract listed and a description of any corrective action implemented by the contractor or proposed subcontractor. The Contractors shall indicate if any of the contracts listed were terminated and the type and reasons for the termination.

(3) Section 3 – New Corporate Entities. New corporate entities may submit data on prior contracts involving its officers and employees. However, in addition to the other requirements in this section, the Contractor shall discuss in detail the role performed by such persons in the prior contracts cited. Information should be included in the files described in the sections above.

(4) Past Performance Questionnaire. The Contractor shall complete Part I of the Past Performance Questionnaire (Attachment B) and e-mail the questionnaire to the Government and private sector technical representative responsible for the past/current contract. The POC's shall be instructed to electronically complete Part II of the questionnaire and e-mail the entire questionnaire to the Contract Specialist and Contracting Officer, Deborah Worrells, worrells.deborah@dol.gov and Kim Carr, carr.kim.l@dol.gov, respectively, no later than February 13, 2023 at 3:00pm ET. The Contractor shall also e-mail to the Contract Specialist a list of all the POC’s who were sent a questionnaire. The Government must receive this list no later than January 25, 2023 at 3:00pm ET. The POC List shall be submitted in Word for Windows Table Format to include the following fields: Solicitation Number; Company Name; Contract Number; Government Agency; POC Last Name, First Name; POC Title; POC Telephone Number; POC E-Mail Address; Date E-Mailed to POC (month/day).

SUBMISSION OF QUESTIONS:

Questions regarding this solicitation must be submitted (in writing only) to the Contract Specialist and Contracting Officer, Deborah Worrells, worrells.deborah@dol.gov, and Kim Carr, carr.kim.l@dol.gov, respectively using the Question and Answer Spreadsheet (Attachment C). Questions must be submitted not later than January 23, 2023 at 3:00pm ET. Responses to questions submitted will be responded to via an amendment to the solicitation.

DELIVERY OF PROPOSALS:

ONLY ELECTRONIC COPIES OF PROPOSALS WILL BE ACCEPTED.

The RFP due date is listed in block 8 of the SF1449.

File details come from the government source that posted it. Updated .