Soliciation 040ADV-25-R-0020 _ Pueblo Guard Srvs.pdf

31b. NAME OF CONTRACTING OFFICER (Type or print) 30c. DATE SIGNED

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30. 1. REQUISITION NUMBER

PR-25-GPO-0881

2. CONTRACT NUMBER

3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER

040ADV-25-R-0020

6. SOLICITATION ISSUE

DATE

04/29/25

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

WEBB, JASMIN A

b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

05/30/25 @15:00

EST

9. ISSUED BY CODE GPO 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: 0 % FOR:

GPO

732 North Capitol St NW Washington, DC, 20401, US

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

8(A)

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

12. DISCOUNT TERMS 13a. THIS CONTRACT IS A

RATED ORDER UNDER

13b. RATING

14. METHOD OF SOLICITATION REQUEST

UNLESS BLOCK IS MARKED

SEE SCHEDULE

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

FOR

PROPOSAL

(RFP)

15. DELIVER TO

See Schedule

CODE 16. ADMINISTERED BY CODE

Same As Issuing Office

GPO

17a. CONTRACTOR/

OFFEROR

CODE FACILITY

CODE

18a. PAYMENT WILL BE MADE BY CODE GPO INVOICES

GPO INVOICES

U.S. Government Publishing Office (GPO) Comptroller, North Capitol & H Streets, NW, Mail Stop: FMCS Washington, DC, 20401, US

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

OFFER

BELOW IS CHECKED SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES 21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

See Schedule

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print)

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

See Schedule

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELPHONE NUMBER OF AUTHORZED GOVERNMENT REPRESENTATIVE

32g. EMAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT

COMPLETE PARTIAL FINAL

37. CHECK NUMBER

PARTIAL FINAL

STOCK RECORD (S/R) 40. PAID BY

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER

42a. RECEIVED BY (Print)

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE 42b. RECEIVED AT (Location)

42c. DATE RECEIVED (MM/DD/YYYY) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 11/2021) BACK

040ADV-25-R-0020

TABLE OF CONTENTS:

1. Listing of Incorporated Purchase Requisitions

2. Section B - Supplies or Services and Prices/Costs

3. Section C - Description/Specifications/Work Statement

4. Section D - Packaging and Marking

5. Section E - Inspection and Acceptance Terms

6. Section F - Delivery or Performance

7. Section G - Contract Administration Data

8. Section H - Special Contract Requirements

9. Section I - Contract Clauses

10. Section J - List of Documents, Exhibits, and other Attachments

11. Section K - Representations, Certifications, and Other Statements of Offerors

12. Section L - Instructions, Conditions and Notices to Offerors

13. Section M - Evaluation Factors for Award

1. Listing of Incorporated Purchase Requisitions

Incorporated Purchase Requisition Numbers:

PR-25-GPO-0881

2. Section B - Supplies or Services and Prices/Costs

Item Number

Base Item Number

Supplies/Services Quantity Unit

0001 Vehicle Patrol 2208 Each Contract Type:Firm Fixed Price

Unit Price Extended Price Cost Constraint Estimated

Description:

Purchase Requisitions PR-25-GPO-0881

IDC Type: Not Applicable

Item Number Base Item Number

Supplies/Services Quantity Unit

1002 0002 Guard Force Operations 31480 Hrs Contract Type:Firm Fixed Price

Unit Price Extended Price

Description:

Purchase Requisitions

Option: 1 Option Time Date: 10/1/25 Option Time Duration: 364 Option Time Units: Days IDC Type: Not Applicable

Item Number Base Item Number

Supplies/Services Quantity Unit

1003 0003 Supervisory Operations 8760 Hrs Contract Type:Firm Fixed Price

Unit Price Extended Price

Description:

Purchase Requisitions

Option: 1 Option Time Date: 10/1/25 Option Time Duration: 364 Option Time Units: Days IDC Type: Not Applicable

Item Number Base Item Number

Supplies/Services Quantity Unit

1004 0004 Project Manager Hrs Contract Type:Firm Fixed Price

Unit Price Extended Price

Option Time Duration: 364

Supplies/Services Quantity Unit

1005 0005 Additional Services 0 Hrs Contract Type:Firm Fixed Price

Option Time Duration: 364

Supplies/Services Quantity Unit

2002 0002 Guard Force Operations 0 Hrs Contract Type:Firm Fixed Price

Option: 2 Option Time Date: 10/1/26 Option Time Duration: 364

Supplies/Services Quantity Unit

2003 0003 Supervisory Operations 0 Hrs Contract Type:Firm Fixed Price

Option Time Duration: 364

Supplies/Services Quantity Unit

2004 0004 Project Manager 0 Hrs Contract Type:Firm Fixed Price

Option Time Duration: 364

Supplies/Services Quantity Unit

2005 0005 Additional Services 0

Contract Type:Firm Fixed Price

Option Time Duration: 364

Supplies/Services Quantity Unit

3002 0002 Guard Force Operations 0 Hrs Contract Type:Firm Fixed Price

Option: 3 Option Time Date: 10/1/27 Option Time Duration: 365

Supplies/Services Quantity Unit

3003 0003 Supervisory Operations 0 Hrs Contract Type:Firm Fixed Price

Option Time Duration: 365

Supplies/Services Quantity Unit

3004 0004 Project Manager 0 Hrs Contract Type:Firm Fixed Price

Option Time Duration: 365

Supplies/Services Quantity Unit

3005 0005 Additional Services 0

Contract Type:Firm Fixed Price

Option Time Duration: 365

Supplies/Services Quantity Unit

4002 0002 Guard Force Operations 0 Hrs Contract Type:Firm Fixed Price

Option: 4 Option Time Date: 10/1/28 Option Time Duration: 364

Supplies/Services Quantity Unit

4003 0003 Supervisory Operations 0 Hrs Contract Type:Firm Fixed Price

Option Time Duration: 364

Supplies/Services Quantity Unit

4004 0004 Project Manager 0 Hrs Contract Type:Firm Fixed Price

Supplies/Services Quantity Unit

4005 0005 Additional Services 0

Contract Type:Firm Fixed Price

Option Time Duration: 364

3. Section C - Description/Specifications/Work Statement

STATEMENT OF WORK

C.1 BACKGROUND

The Contractor shall provide, operate, manage, and maintain a uniform protective security force for the physical protection of the GPO facility in Pueblo, Colorado 81001.

Of major importance within this area of responsibility is the need for highly qualified, highly skilled personnel working interchangeably within the US Government Publishing Office (GPO) facility and providing daily deterrents against unauthorized, illegal, or potentially life-threatening activities directed toward GPO employees, visitors, information, programs, and property.

The Contractor shall furnish management, supervisory, administrative, professional, and technically trained personnel, training, uniforms, equipment, materials, and supplies necessary to staff, operate, and provide routine and emergency protective and security support services in accordance with the contract, Post Orders, Special Orders, and Colorado laws and standards. All Special Police Officers (SPOs) performing under this contract will be qualified to perform duties at the GPO facility covered by this contract. In the event of conflicts, the contract takes precedence over the other documents.

1. The Contractor shall also provide support to the GPO Security Services to ensure that critical GPO resources are protected.

The Contractor shall remain abreast of current issues, trends, laws, regulations, and technologies. SPOs will be trained to appropriate levels of security industry standards as well as training standards specified in this contract (see Training and Certification).

2. The Contractor shall provide continuous assessment and evaluation to identify security weaknesses and vulnerabilities and provide recommended corrective action to supervisors and Security Services management.

Option: 4 Option Time Date: 10/1/28 Option Time Duration: 364

3. Situations, in the opinion of the Chief Security Officer (CSO), Contracting Officer Representative (COR), or designee), which represent a threat to life or property may result in the recall of off-duty security personnel in accordance with the Statement of Work (SOW) (see Additional Services).

4. From time to time, emergency or special situations may occur, which will require the Contractor to make immediate changes in operational procedures, processes, plans, guard deployment, and staffing levels to meet the specific situation. During such times, Security Service management will provide direction (see Post Order Deviations).

C.3.1 SCHEDULED MAN-HOURS

SPO services are required 24 hours a day, 7 days a week, with actual hours scheduled varying by individual post. However, in case of an emergency, it may be necessary to alter scheduled start and stop times occasionally to meet security needs or request additional SPOs. The Project Manager will be notified as far in advance as possible when it is determined that a change in hours will be required.

Project Manager Man-Hours. The Project Manager will maintain an office at GPO Warehouse will work Monday through Friday 7:30 am to 3:30 pm hours. The CSO or COR is authorized to unilaterally change the time of day or number of hours worked by the Project Manager. Any CSO/COR change will be at no increase in contract price provided the resultant Project Manager's working hours (excluding lunch break) do not exceed 8 hours daily, Monday through Friday.

C2 SCOPE:

This Statement of Work (SOW) covers armed security guards service, which includes management, supervisory, administrative, professional, and technically trained personnel, training, uniforms, equipment, materials, and supplies necessary to provide routine and emergency protective and security support services required, including armed, access control, traffic and control, security, and parking surveillance. The Contractor shall provide replacement or substitute equipment and staffing to continue the required full services.

C3 THE GPO FACILITY

Pueblo, Colorado. The GPO facility in Pueblo, CO., is a distribution center located at

Pueblo Distribution Center 31700 Excellence Ave.

Pueblo, CO 81001

a. There is one post external post to the building, which is responsible for functioning as a deterrent to theft, vandalism, and sabotage of equipment and facilities. There are two (2) entrances, one (1) GPO parking area, and five (5) internal posts which require staffing:

• Vehicle patrol: 24/7 (1 July – 30 September 2025) = (2208 hours)

• Project Manager: M – F (1500 – 2300) = (2080 hrs – Annually)

• Shift Supervisor: 24/7 = (8760 hrs – Annually)

• Posts 3 and 3A: 2-person walking patrol, 24/7 = (17,520 hrs – Annually)

• Post 1, Control Center Dispatch: 24/7 = (8760 hrs – Annually)

• Post 2, Access Control: M – F (1400 – 0000) = (2600 hrs – Annually)

• Post 4, Loading Dock: M – F (1400 – 0000) = (2600 hrs – Annually)

TOTAL ANNUAL HOURS = 42,320 + 500 = 42,820

b. The Contractor shall be responsible for the facility security and the perimeter of the facility, including facility entrances and parking lots.

C3.4 ADDITIONAL SERVICE

Additional services are defined as any work requested and authorized by the Government which is not covered elsewhere in this SOW. This work generally will be for additional security support of scheduled events that may occur during or after duty hours or for unscheduled emergencies. Work will be performed immediately if necessary (e.g., for an exigent or emergency situation).

SPOs will be required to be in place on such GPO sites within 4 hours. For the additional services, the Contractor shall be responsible for providing any supervision or direction of his/her employees in the normal course of their security function. Any variation in duties will be coordinated between the CSO, COR, and Project Manager. Note: During a Government shutdown, the CSO will implement weekend posting.

1. Authorization. The Contractor, at the direction of CSO, COR, or designee, who has/has specific authority to issue

Additional Service Orders for this contract, will be required to perform all additional services ordered. The Contractor shall not proceed with any additional services without such Government authorization. Government authorization to proceed may be accomplished verbally or by written order. All verbally authorized work will be supported by a follow-on written Order (multiple verbal orders issued during each month may be consolidated on a single monthly follow-on written order).

2. Advance Notification. The Government will attempt to schedule requests for additional services at least 24 (twenty-four) hours in advance but reserves the right to request additional security services for emergency purposes with no advance notice to the Contractor. The Contractor’s Project Manager will be responsible for providing additional services when notified by the CSO or the CSO designee at least 1 (one) hour prior to the scheduled completion of the regular tour of duty.

3. Additional Services include, but are not limited to:

a. Emergency or Urgent Situations. Additional SPOs may be required for bomb threats, fires, natural catastrophes, civil disturbances, or other large gatherings of people where, in the opinion of the CSO or designee, a threat to life and property exists.

b. Special Events. Additional SPOs may be required for planned special events that require additional security (e.g., VIPs) or where large crowds or traffic conditions are anticipated.

c. Unscheduled Events. Additional SPOs may be required for unscheduled events that require additional security due to unanticipated conditions.

C.3.5 SPECIAL POLICE OFFICER DUTIES

The SPO's duties to meet the security requirements include, but are not limited to, the following:

1. General Duties.

a. Protect all persons and property.

b. Report all violations of published and/or verbal orders.

c. Remain on post until properly relieved.

d. Pass all information relative to the post to the relieving SPO.

e. Keep the Supervisor advised of changes and conditions around the post.

f. Obey all proper orders emanating from the Supervisor and the chain of command.

g. Review new orders or assignments upon assuming the post.

2. Public Relations. SPOs shall conduct themselves in a manner reflecting the highest credit to GPO. SPOs will treat all persons with courtesy and respect, constantly striving to win the public's goodwill by demonstrating impartial enforcement of regulations. Courtesy, tact, diplomacy, and self-control will be maintained even when firmness is necessary in the performance of duties.

3. Entrance and Exit Control (Employees and Visitors). The SPO shall operate and enforce a system of personnel identification. This may include the operation of magnetometers, hand-held metal detectors, or X-ray equipment and the checking of handbags, packages, vehicles, etc., to detect weapons, contraband, and the like.

a. The SPO shall deter unauthorized personnel or property from entering the GPO facilities. When directed by the CSO, Security Services management, the PM, or Supervisors, the SPO shall take action to deter unauthorized individuals or vehicles from entering GPO sites. Personnel authorized access into GPO-controlled areas must present/display valid GPO identification (permanent or temporary).

b. The SPO shall courteously and promptly issue temporary badges to Government employees, visitors, Contractors, vendors, and others and record the required information.

c. The SPO shall comply with all Post Orders regarding entrance/exit control.

4. Identification System. SPO will assist in operating the GPO Identification Program, including issuance, accountability, and control of all forms of identification used within the GPO facility covered by this contract. Duties include, but are not limited to:

a. Reviewing GPO IDs. Ensuring all GPO Employees and contractors provide and display valid GPO IDs while on GPO property.

b. Visitor Control / Escort Briefing. Ensure visitors to GPO properly display visitor badges and are provided with an “Escort Briefing” from the Escort Official.

c. Maintaining Visitor Register Logs. Maintain monthly Building Visitor Register Logs.

5. Fixed Post. The SPO shall maintain fixed, stationary positions at the entrances to the GPO facilities and other designated areas to prevent the access of unauthorized personnel and contraband.

6. GPO Rules and Regulations. The SPO shall observe building occupants and visitors to ensure compliance with posted and published rules, regulations, and policies.

7. Violations: The SPOs will take immediate corrective action for violations and detain suspects until local authorities arrive. ( This was on line 6 - I titled it violations and moved it.

8. Injuries and Illnesses. All SPOs shall be trained in Cardiopulmonary Resuscitation (CPR) and will provide CPR when necessary. The SPO will also be trained in a certified basic first aid course and render minor medical assistance when necessary and, as required, obtain medical assistance in the event of injury or illness to GPO employees or others while in GPO facilities or on the grounds. The Contractor shall ensure all required CPR and first aid certifications for the SPO are kept current to the state of issuance and/or Red Cross standards.

9. Civil Disturbances. The Contractor shall perform such other functions as may be necessary in the event of situations or occurrences such as civil disturbances or attempts to commit other criminal acts adversely affecting the security and/or safety of the GPO, its employees, property, and the general public lawfully in the buildings or on the grounds under control of GPO. SPO shall assist/or supplement law enforcement personnel during such situations.

10. Emergencies. In case of an emergency situation, the CSO shall have the right to direct the activities of the SPO in order to respond to the emergency. When the time and circumstances permit, such direction will be requested through the Project Manager. Emergencies will include, but not be limited to, such things as a bomb threat, fire, imminent or the potential for imminent personal danger to GPO employees, visitors, etc. The diversion may be for the duration of the emergency or longer. Under no circumstances may the SPO refuse to cooperate with such directives when the GPO determines that an emergency situation exists. The Project Manager or Supervisors will be notified of an emergency situation and the SPO shall make a record of it in his/her log as soon as practicable after resolution of the situation. No additional cost will be charged to the Government for the diversion, and the Contractor shall not be held accountable for the normal daily work that was not done and which was otherwise scheduled for the diverted SPO(s).

C.3.6 MANAGEMENT AND ADMINISTRATION

1. CONTRACT MANAGEMENT AND SUPERVISION ARE CONSIDERED CRITICAL TO THE PERFORMANCE OF THIS

CONTRACT. Failure on the part of the Contractor to furnish, at all times, a competent and knowledgeable Project Manager and such supervision as required herein may render the Contractor subject to default.

2. When the Project Manager or Supervisors will be unavailable due to illness, vacation, or for any other reason, the Contractor shall assign another individual of equal or greater qualifications to perform all requirements set forth in the contract. The Contractor shall provide the CSO & COR the name (s), telephone number(s), and addresses of the Project Manager, alternate Project Manager, and Supervisors.

3. The Project Manager, alternate Project Manager, or Supervisors will not alter the assigned duties of an SPO, particularly when the SPO is on duty, without first notifying the CSO and COR. This restriction prevents security breaches when a Project Manager or Supervisor changes the assignment or duties of an SPO without knowledge of the current security situation at the facility.

C.3.7 PROJECT MANAGER

The term "Project Manager" means a person, designated in writing by the Contractor, who has complete authority to act for the Contractor during the term of the contract.

1. The Contractor is responsible for appointing a full-time on-site Project Manager who is qualified and competent. The Project

Manager will be available to act for the Contractor to oversee and coordinate the services described in this contract. As such, the Project Manager will provide the single point of contact through which all Contractor/Government communications, work, and technical direction will flow except in cases of an emergency. The Government will not accept any individual as Project Manager (or Supervisors) who cannot act and make sound decisions entirely on their own or who is not available to the CSO & COR 24 hours through a telephone, pager system, or radio communications. The Project Manager will respond to emergencies or critical situations, call back the CSO or COR within 10 minutes to confirm the beeper page/call, and be on the site within 1 hour (60 minutes) of the pager/beeper page/call being placed by the Government. The pager/beeper will be of the type that can be contacted via telephone. The duties of the Project Manager will not be performed by uniformed employees performing as a supervisor or SPO under the terms of this contract or any other security service contract except during an emergency situation and with authorization of the CSO or COR for each exemption requested.

2. The Project Manager will receive and execute, on behalf of the Contractor, such technical direction as the CSO or COR may issue within the terms and conditions of the contract. The Project Manager will have the authority to accept notices of deductions, Post Surveys, and all other correspondence on behalf of the Contractor.

3. Duties.

a. Project management duties include, but are not limited to, managing all required services; communicating with the Government; monitoring Supervisors; keeping personnel informed of and trained in all aspects of their positions, tasks, and duties; planning and scheduling all work requirements and training; preparing reports; establishing and maintaining records; and ensuring quality control.

b. The Project Manager is responsible for providing professional and qualified manpower as necessary to perform security services outlined in this contract. He/she will provide a Supervisor for GPO buildings (A, B, C, and Parking Lots) for each shift and provide necessary leadership and support to ensure security services are provided as documented and requested in this contract.

c. c. The Project Manager will perform Quality Control Inspections on all shifts and maintain frequent liaison with the CSO and COR of this contract. He/she will also attend staff meetings with the CSO and designees.

4. Project Manager Schedules and Reports.

a. Work Control Schedule. The Project Manager will prepare separate work control schedules for contract Supervisors and productive SPO and post them in work areas and locker rooms at 4 (four) week intervals.

b. Weekly Status Report. The Project Manager will prepare a Weekly Status Report for the CSO. The report will identify significant issues, problems, or concerns related to the performance or administration of the contract. The report will include statistics on the suitability and stability of the workforce (i.e., absenteeism, turnover rates, and behavior infractions), training certification and licensing accomplished during the month, a summary of incidents, injuries reported, etc. The report is due to the CSO on Friday no – later – than 1200.

C.3.8 SUPERVISORS

The term "Supervisor" means a person designated in writing by the Contractor and approved by the CSO or COR who has the authority to act for the Contractor on a day-to-day basis at the work sites. The Supervisors will not simultaneously perform the duties of Supervisor and SPO under the terms of this contract. Contractor-provided supervision will be commensurate with the workforce size (e.g., the Supervisor-to-SPO ratio will be one supervisor for every 12 SPOs).

The Supervisors will ensure employees:

a. Are available to staff all posts as required by the contract.

b. Are properly trained to perform all duties as specified in accordance with this contract and the Post Order for the security post assigned.

c. Are properly uniformed and present a professional appearance.

d. Maintain a continued state of proper training.

e. Possess the necessary permits, authority, etc.

C.3.9 SPECIAL POLICE OFFICERS (SPO) Guard II

This is an armed officer who reports to a supervisor. The SPO is responsible for controlling all persons entering and departing through the lobby, deterring crime and protecting employees, detecting and reporting the loss or damage of government and personal property, and preventing the introduction of explosive or incendiary devices, illegal firearms, illicit drugs, all alcoholic beverages, or other contraband. The SPO performs security force activities, including resource protection, antiterrorism, law enforcement, training, information security, visitor center, and pass and registration, all of which protect against breaches in security.

Breaches in security are categorized as follows:

a. Level I: GPO Employee or Tenant expired ID

b. Level II: Unauthorized ID

c. Level III: Illicit Drugs

d. Level IV: Illegal Weapons

C.3.10 ADMINISTRATIVE SUPPORT.

The Contractor shall provide all administrative support necessary to accomplish the contract requirements. The administrative support will provide the typing, filing, data entry, and other services required to properly administer the contract. Administrative support staff functions include but are not limited to personnel file maintenance, disciplinary actions by the contractor for inclusion within suitability files, preparing reports and records, ordering any necessary materials and tracking inventory, maintenance of Government property records, and obtaining all necessary permits and licenses to comply with all applicable Federal, state, and local laws.

C.3.11 QUALITY CONTROL

The GPO will establish and maintain a Quality Control (QC) Program to evaluate Contractor security operations and ensure the contract's requirements are satisfactorily performed. Quality Control will be implemented with all shifts at no additional expense to the Contractor. The CSO will also establish a QC program and will provide reports, memorandums, and inspections to the PM.

C.3.12 SAFETY. The Contractor shall establish procedures to ensure all operations are performed safely. These procedures will include methods that ensure continuous strict adherence to proper safety procedures, particularly firearms safety.

C.3.13 CONTINUITY OF OPERATIONS (COOP)

Continuity of security operations for the GPO facilities is critical. The Contractor shall ensure qualified, trained additional personnel are available when requested in the event of disasters or emergencies such as fires, earthquakes, accidents, and civil disturbances. Additionally, the Contractor shall ensure qualified personnel are available to prevent any interruption of security services in the event of severe weather conditions (snow, ice, etc.) or labor problems (labor slowdowns, sick-outs, or strikes).

Accordingly, the Contractor shall develop and implement emergency call-back procedures that enable the Contractor to promptly respond (within 1 (one) hour) to requirements for emergency services at any time other than during the normal operating time.

The plan will provide for the availability of additional security personnel to perform those services necessary to meet the required security operational standards. The plan will also include provisions for the recall of key technical, supervisory, and management personnel as required. These services will be in addition to any immediate response provided by the Contractor's on-duty personnel.

1. Ensure all Contractor employees receive Emergency Response Training.

2. If requested, provide operational support until relieved of such responsibilities by the CSO or COR.

3. Be prepared to resume normal operations immediately upon termination of emergencies.

4. In the event of labor problems, the Contingency Plan will detail how the Contractor shall provide qualified personnel to ensure that no interruption of services occurs as a result of a labor strike.

C.3.14 TRAINING AND CERTIFICATION

To be eligible to perform under this contract, all employees, including replacement employees, shall meet the training requirements set forth herein prior to performing any on-site security services under this contract. All aspects of the training requirements under this contract are subject to evaluation and approval or rejection by the CSO or his/her designee. Unless otherwise specified, all personnel will successfully complete all required training prior to performing services under this contract.

1. Training Completion Report. The contractor will submit a report on the completion of all required training.

2. Waivers. There will be no waivers granted for any training requirements specified in this contract.

C.3.15 TRAINING REQUIREMENTS

1. Pre-Performance Training and Job Knowledge: The Contractor provides all pre-performance training and is responsible for all associated expenses, including, but not limited to, federal/state fees, license fees, and certification fees, except for the GPO initial training Contractor employees shall meet training requirements for Colorado SPOs. A Colorado-certified trainer must perform training.

The contractor shall provide a minimum 40-hour training (Colorado Municipal Regulations and Colorado Register 6- A11) plan for SPOs. This training plan must be included as part of the contractor’s quote and be reviewed in advance by GPO Security Services and General Counsel with Acquisition Services approval and will include, at a minimum, the following topics: Use of deadly force, secondary use of force, access control procedure, apprehension techniques, vehicle search techniques, local and federal applicable legal statutes, verbal judo, and medically approved physical fitness. Each security guard shall complete the 30-hour training requirement prior to GPO-furnished initial training.

After the appointment, completed training must be documented and provided to the CSO or COR NLT 90.

2. GPO Furnished: GPO will provide to the contractor, for use in the performance of this contract only, the following information, facilities, property and equipment.

a. Initial Training: After each guard satisfactorily completes all personnel requirements (including meeting all prerequisites to obtain a Colorado SPO license), GPO will provide that guard approximately 8 hours of training. GPO-furnished initial training includes but is not limited to:

• GPO mission as applicable to the contractor duties;

• How to use and care for GPO facilities and equipment;

• How to perform Access Entry Control duties;

o Magnetometer, X-ray scanner, Hand Wand & ID card check procedures

• Authority and areas of jurisdiction to include the Arming and Use of Force Training (including Deadly Force);

• Safety; should there be more here? Doesn’t read proper sitting by itself

• Routine, Exercise, and Emergency Actions to include Emergency evacuations, bomb threats, HAZMAT, and

Continuity of Operation Plan procedures, etc.;

• Communication procedures (radio, telephone);

• Expanded initial training requirements, as deemed necessary by GPO. Initial training includes, but is not limited to, emergency procedures, standardization and evaluation training, training on other weapons, accountability, and procedures to draw, handle, and turn in ammunition.

• Ensuring contractor guards can detect and detain persons suspected of committing illegal/improper offenses in accordance with GPO directives, post orders/or special orders; and

b. Mandatory SPO, Supervisory, and PM Refresher Training. Each year of the contract, (1) one hour of refresher training will be provided to the PM and Supervisor semi-annually. For SPO, (16) sixteen hours of refresher training will be provided semi-annually. The training will focus on subjects such as:

• Secondary use of force training – 2 hours

• Updates or new policies and procedures – 2 hours

• Security Procedures and Equipment – 1 hour

• Emergency Operations – 2 hours

• Safety – 1 hour

• Communications – 1 hour

• Role of the Supervisor – 1 hour

• Dealing With the Public (Practical Exercise w/role players) – 4 hours

• Additional Security Services and Enforcement of Rules and the Law – 2 hours

• Magnetometer, X-ray scanner, Hand Wand & ID card check procedures – 2 hours

C.3.16 FIREARMS.

1. Firearms Training. The Contractor shall be responsible for firearms training required for all employees, including

Supervisors, who are working under this contract. The Contractor shall submit the Certificate of Firearms Training to the CSO certifying the contract employee has been trained in the correct handling and safe use of firearms and ammunition and that he/she has demonstrated proficiency in firearms qualifications prior to the scheduling of any contract employee for certification in firearms qualification by Colorado, as applicable.

Secondary Use of Force (tactical baton). Each SPO must carry the equivalent secondary use of force, as is carried/used by GPO. No guard is authorized to carry any secondary use of force without first meeting required GPO standards/training/certification.

2. Qualification and Certification. All employees performing under this contract shall be qualified and certified in firearms proficiency by a firearms instructor certified by the Colorado. No employee shall be assigned to perform under this contract prior to the receipt of written notice to the Contractor from the CSO approving the firearms qualifications. Firearms qualifications under this contract shall be valid for one year from the date of qualification and certification. Training, recertification, and qualification shall be conducted no less than annually for all personnel.

3. Armed SPO Licensing and Permits. The Prime Contractor must be licensed by the Colorado in order to provide armed security guard services. All SPOs assigned to this contract who are required to carry firearms shall be licensed and certified by the Colorado. The Contractor shall provide all official bonds required and pay all fees or costs involved or related to the authorization for arming of all employees engaged in providing on-site services specified under this contract. The Contractor shall ensure all SPO and Supervisors performing duties on-site comply with all current Colorado firearms suitability, licensing, and permit requirements, including:

a. Except where precluded by Colorado law or ordinance, the Contractor shall obtain and maintain on file a valid Security

Guard Permit and Weapons Permit for each SPO and Supervisor, as issued by Colorado. SPOs and Supervisors must carry the permits while on duty.

b. SPOs must always carry their armed SPO license on their person while on duty.

c. A copy of each SPO’s permit must be provided to the CSO at least 3 working days prior to the anticipated assignment date of any individual.

d. The CSO & COR must be immediately notified should such firearm permits be terminated, revoked, or suspended at any time, and the SPO(s) affected will be immediately removed from the work site.

4. Firearms Safety Testing. The contractor must use a firearms instructor certified by Colorado to accomplish firearms safety training and testing. Each Supervisor and SPO must demonstrate knowledge of firearms safety by properly loading and unloading a weapon. Other demonstrations may be required, such as lowering the hammer on a round and firing single or double action.

5. Firearms Control The Contractor shall be responsible for accounting for all firearms at all times. On-site Supervisors and

SPOs will make accurate receipts and return entries on the Government-furnished firearms and equipment control register.

Firearms will be inspected by Supervisors prior to issuance to the SPO. Firearms will be returned to and inspected by the Supervisor at the end of each tour of duty.

a. Firearms will be cleaned and oiled as necessary to ensure optimum operating conditions.

b. Firearms must be handled safely and prudently. Ammunition loading and unloading and firearm cleaning shall take place in the armory at GPO in Colorado or the authorized vendor location.

c. All weapons and associated ammunition shall be stored in accordance with safeguard standards established by the Government. Unless required to perform assigned duties, no firearms shall be removed from the premises (s). When not in use, all firearms shall be stored in a safe or other cabinet, which complies with Government standards for storage of weapons. The contractor shall furnish all required safes for storage of weapons and ammunition (if stored at GPO).

Safes are located in the armory of GPO in Pueblo, CO or authorized vendor location.

d. Firearms stored at GPO must be inspected by a GPO Certified Firearm Instructor on an annual basis.

C.3.17 PERSONNEL

The Contractor shall only furnish Project Management, Supervisors, and Special Police Officers who meet or exceed the qualifications set forth herein from the commencement of performance under this contract and throughout the term of the contract, including options and extensions. Project Managers and Supervisors will have a minimum of 3 year’s experience.

All Contractor’s personnel will also be properly trained, including weapons training, and receive GPO orientation prior to their assignment under this contract. Should the Government elect to require an increase in the number of base positions, such individuals assigned will meet or exceed the qualifications specified herein.

1. No Contractor person should assume duties for this contract until approved by the CSO or COR.

2. The Contractor is required to implement personnel policies (including wage and benefit policies) designed to effectively limit turnover at both the supervisory and productive officer levels.

3. Proposed substitute personnel must be equal to or better qualified than the personnel being replaced.

4. The Contractor shall not employ any civilian employed by the Government at either of the GPO facilities or any of its tenant activities.

C.3.18 KEY PERSONNEL

The Project Manager and Supervisors are considered key personnel. The Contractor shall notify the CSO or COR prior to making any changes in key personnel positions.

C.3.19 PERSONNEL QUALIFICATIONS

All Contractor employees performing security services under this contract are subject to the GPO Directives. The following background checks will be conducted and completed for all contractor personnel performing services under this contract.

Further, all contractor personnel are subject to periodic background checks throughout the duration of the contract at the discretion of the GPO.

1. Wants and Warrants Investigations: The contractor shall perform and provide a pre-employment Wants and Warrants investigation on each individual to the extent required for state armed guards in the state of performance. Investigations will include, at a minimum, employment history, verification checks of conviction records, ongoing criminal charges, credit checks, driving records, and proof of possession of a valid driver’s license. The contractor is responsible for pre-employment background investigation costs. The contractor shall provide all investigation results to GPO upon request.

2. NCIC and NAC Requirements: After a preliminary review/evaluation/candidate endorsement, the contractor shall provide

GPO the name (first, MI, last) and full social security number and date of birth of each recommended prospective guard candidate. GPO will perform a National Crime Information Center (NCIC) check on all prospective contractor on-site employees. If NCIC results indicate an individual does not meet National Agency Check (NAC) requirements, GPO reserves the right to require immediate removal. The contractor shall provide GPO all applicable NAC information for each prospective contract employee candidate that has favorable NCIC results. GPO will submit the NAC. The contractor may temporarily assign a potential employee pending a favorable NAC report if the contractor has submitted all required information to the GPO and there is no known disqualifying information. NACs provide security access/eligibility for Project Managers and background investigation for all contract guards.

Lautenberg Amendment: Persons who are prohibited by 18 U.S.C. 922(d)(9) and (g)(9), Lautenberg Amendment, from possessing firearms cannot be employed under this contract. This includes persons who have been convicted of or charged with any felony or have been convicted of a misdemeanor crime of domestic violence or who are subject to a court order that restrains the person from harassing, stalking, or threatening. Further, the Contractor must present to the Contracting Officer, COR, and the CSO any known evidence of criminal misconduct by a prospective or current employee. The Contracting Officer, COR, and CSO will determine whether such misconduct is a disqualification from employment. Personnel currently employed who are formally charged with a criminal act (including domestic abuse) will be suspended from work pending the outcome of such charges.

• Contractor shall brief each employee on the Lautenberg Amendment and complete a DD Form 2760 on each employee. The briefing and Form must be completed before that employee receives GPO-provided training and annually thereafter. The contractor shall provide the CO and COR documentation of all initial and annual briefings.

3. Level of Qualifications. The ideal SPO under this contract shall possess the capacity to acquire a good working knowledge of GPO requirements, be proficient in reading and understanding printed regulations and detailed written orders and be able to compile reports that convey factual information. SPOs shall also possess honesty, integrity, good judgment, courage, alertness, self-reliance, and the ability to deal with the public in a tactful and courteous manner in dispensing information relating to GPO, its organization and functions, and the layout of the facility. Note: All SPOs must have sufficient English command to satisfactorily accomplish this paragraph's requirements. OICs and SPO supervisors shall ensure that spoken English is easily understood. SPOs without sufficient command of English will be deemed unable to perform duties on this contract.

4. Qualification Standards. The Contractor shall be responsible for assuring the Project Manager, Supervisors, and all SPOs utilized under the contract meet the following general standards. SPOs shall conduct themselves in a manner reflecting the highest credit to GPO. SPOs shall treat all persons with courtesy and respect, constantly striving to win the public's good will by demonstrating impartial enforcement of directives. Personnel shall possess or be the following:

a. U.S. citizenship.

b. At least 21 years of age.

c. High school graduate or possess a Graduate Equivalency Degree (GED) equivalent

d. Ability and skills to interact and tactfully communicate with GPO employees, other Government personnel, and the general public.

e. Have knowledge of procedures on the use of wire and radio communications and report writing

f. Ability to be courteous, tactful, diplomatic, and maintain self-control even when firmness is necessary in the performance of duties.

g. Ability to understand, clearly explain, interpret, and apply rules, directives, and procedures.

h. Ability to demonstrate poise, self-confidence, and an ability to make sound decisions and react quickly under stressful conditions.

i. Ability to learn and adapt to changing situations.

j. Ability to accept and respond to verbal and written instructions and directions (in English).

k. Drug-free and remain drug-free for the duration of the contract.

l. A valid driver’s license.

m. A state-issued security guard license and weapons permit (in jurisdictions where such licenses or permits are available).

5. Minimum Medical Qualifications. Before entrance on duty, all SPOs and Supervisors will undergo a pre-employment medical examination at the Contractor's expense. The Contractor shall submit to the CSO a GSA Form SF-78, Medical Certificate, or equivalent for all SPOs performing services under this contract. No SPO will be allowed to assume a post under this contract until the Medical Certificate has been approved by the CSO. SPOs will be required to obtain a medical examination once every 2 (two) years. Supervisors are required to meet the same minimum standards or be relieved of their duties until the condition is satisfactorily corrected or eliminated. Failure to meet any of the below listed medical qualifications will be disqualified for appointment. The medical qualification standards are considered minimum standards and will not be waived. Any individual who has been incapacitated due to serious illness, injury, disease, or operation which could interfere with the effective performance of assigned SPO service duties, will, prior to resumption of such duties, provide medical evidence of recovery and ability to perform such duties. The minimum requirements are as follows:

General Health. All SPOs working under this contract should be in good physical condition and health, be able to protect themselves and others, and withstand sudden emotional stress and physical exertion in apprehension of suspects and violators. While no specific limits are given for weight versus height, they should be roughly proportionate. Responding to an emergency situation will be on foot, requiring running, jumping, climbing, and/or crawling, and followed by physical efforts as necessary to resolve the emergency situations such as assisting in suppressing fires, evaluating personnel, and overpowering an intruder or violator as necessary.

a. Vision. Binocular vision is required and will test 20/20 with or without corrective lenses. Uncorrected vision will not test less than 20/40 in one eye and 20/50 in the other eye. Near vision, corrected or uncorrected, will be sufficient to read Yeager Type 2 at 14 inches. The ability to distinguish basic as well as shades of color is required as is normal peripheral vision.

• Vision test will include the following parameters:

o Visual acuity for FAR vision with and without correction o Visual acuity for NEAR vision with and without correction o Color vision o Field of vision -- horizontal

• Loss of vision in one eye is disqualifying.

• Glaucoma will be disqualifying unless controlled by acceptable medical or surgical means, provided such medications as may be used for controlling glaucoma do not cause undesirable side effects that adversely affect the individual’s ability to perform assigned security job duties, and provided the visual requirement stated above is met.

• When corrective eyeglasses are required, they should be of the safety glass type and must avoid dislodgement during emergency situations.

• The use of corrective eyeglasses or contact lenses should not interfere with an individual’s ability to effectively perform assigned duties during normal or emergency operations.

b. Hearing. Using an audiometer for measurement, there should be no loss of 30 or more decibels in each ear at 500 Hz, 1,000 Hz, and 2,000 Hz, with no level greater than 40 decibels at any one frequency (by ISO 389 “Standard Reference Zero for the Calibration of Puretone Audiometer” (1975) or ANSI s3.6-1969 (r. 1973) “Specifications for Audiometers”).

Note: Current or past use of a hearing aid is disqualifying.Diseases. Individuals shall have no established medical history or medical diagnosis of epilepsy or diabetes, or where such a condition exists, the individual shall provide medical evidence that the condition can be controlled with proper medication so the individual shall not have a seizure or lapse into a coma or unconscious state while performing assigned SPO duties. Any other disease or condition that interferes with the full performance of position duties is also grounds for medical rejection. Note: Medical history should include TB & HIV screening as well as EKG for long-standing hypertension and ALL candidates over 40 years of age.

d. Addiction. Individuals shall have no established medical history or medical diagnosis of habitual alcoholism or drug addiction, or, where such a condition has existed, the individual shall provide certified documentation of having completed a rehabilitation program which would give a reasonable degree of confidence that the individual would be capable of performing assigned Special Police Officer services duties.

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