Sole_Source_-_Selectron_Technologies.pdf
PDF 260 KB Posted
- Attached to
- Sole Source - Selectron Technologies
- Solicitation number
- SSP-2604
- Issued by
- Mckinley County, New Mexico
About this file
This is a Sole Source Procurement Notice issued by the City of Gallup, New Mexico for support and maintenance services related to Selectron Technologies' Interactive Voice Response (IVR) system. The procurement encompasses annual management services for IVR and web platforms, annual call fees, and relay managed services including an annual outbound call bundle of 150,000 messages. The Notice of Intent was released on April 16, 2026, with responses due electronically by May 16, 2026 at 5:00 pm through the City's procurement portal. The contract term is not to exceed one year with no renewal options. This is explicitly a non-competitive procurement under City of Gallup Procurement Code Ordinance Section 1-9-17, and any responses received will be considered only for determining whether future competitive procurement should be conducted.
The anticipated contract value is $24,000.00 annually, comprised of $22,500.00 before tax with estimated sales tax of $1,496.88. Selectron Technologies, Inc., located at 13535 SW 72nd Ave, Suite 200, Portland, Oregon 97223, has been identified as the sole source vendor. The City has determined that Selectron is the only provider capable of delivering these services due to the proprietary nature of the software and the requirement for IVR interface compatibility with the Sungard Sector NaviLine software currently utilized by the City. Pricing has been deemed fair and reasonable as it is consistent with prior year pricing and reflects fair open market value. The sole source determination must be posted for thirty calendar days without challenge and requires written approval from the Certified Procurement Officer before contract award. Frances Rodriguez, City of Gallup's Chief Procurement Officer, is the primary contact for this procurement.
View the file
Other files
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
SOLE SOURCE PROCUREMENT
SSP-2604
SOLE SOURCE - SELECTRON TECHNOLOGIES
City of Gallup
110 W Aztec Ave.
Gallup, NM 87305
RELEASE DATE: April 16, 2026
RESPONSE DEADLINE: May 16, 2026, 5:00 pm
RESPONSES MUST BE SUBMITTED ELECTRONICALLY TO:
https://procurement.opengov.com/portal/gallupnm https://procurement.opengov.com/portal/gallupnm
City of Gallup
SOLE SOURCE PROCUREMENT
Sole Source - Selectron Technologies
I. Summary II. Scope of Work
III. Vendor Protest Submission
Attachments:
A - Sole Source Determination Superion Signed
B - Selectron Invoice Renewal
Sole Source Procurement #SSP-2604 Title: Sole Source - Selectron Technologies
1. Summary
THIS IS NOT A COMPETITIVE BID
The proposed contract action is for products or services for which the City of Gallup intends to negotiate and award with only one source under the authority of the City of Gallup Procurement Code Ordinance
Section 1-9-17 Sole Source Procurement. Any responses received as a result of this Notice of Intent shall be considered solely for the purpose of determining whether to conduct a competitive procurement in the future. Responses will not be considered as proposals, bids, or quotes.
The Procurement Services Division has received a request to make the following sole-source procurement:
Requesting Department/Office: Customer Care
Product and/or services to be purchased: Support and maintenance for Selectron Annual
Management Services for IVR and Web, and Annual Call Fee
Prospective Vendor/Contractor Information Name: Selectron Technologies, Inc.
Prospective Vendor/Contractor Address: 13535 SW 72nd Ave, Ste 200, Portland, OR 97223
Prospective Vendor/Contractor Contact Name, Telephone Number, Email Address: Sara Engel, sengel@Selectron.com
Anticipated Cost: $24,000.00
Term: Term
Note: Term may not exceed one (1) year
2. Scope of Work
2.1. Sole Source Procurement
A sole source determination is not effective until the sole source request for determination has been posted for thirty (30) calendar days without challenge, and subsequently approved in writing by the the
Certified Procurement Officer. The foregoing requirement is regardless of whether the sole source request for determination has been signed by the Agency and/or the Contractor.
Contact Information:
Name of Agency: City of Gallup
Agency Chief Procurement Officer: Frances Rodriguez
Telephone Number: 505-863-1334
Email: frodriguez@gallupnm.gov
Selectron Technologies, Inc.
13535 SW 72nd Ave, Ste 200, Portland, OR 97223
Sara Engel, sengel@Selectron.com
Amount before tax: $22,500.00
Estimated tax amount: 1,096.88
Support and maintenance for Selectron Relay Interactive Voice Response (IVR): Selectron Technologies, Inc. is the only Sungard Public Sector provider for IVR that has an interface to the Sungard Sector
NaviLine software that the City of Gallup currently utilizes.
No criteria or specs developed; is annual maintenance for proprietary software that the City of Gallup implemented for all functions as listed above.
The company has affirmed that they have and hold proprietary rights of product or services; that company possesses, owns or holds exclusive right to product or service.
Price is fair and reasonable as it is consistent with initial years and consecutive years hereafter. Pricing was not negotiated as is fair open market value.
This support and maintenance is necessary and cannot be purchased through any other provider as maintenance is unique and proprietary to the software the City is currently using.
This support and maintenance is necessary and cannot be purchased through any other provider as maintenance is unique and proprietary to the software the City is currently using.
Not applicable, no other provider can provide for proprietary software.
BASED ON THE ABOVE FACTS, THE PURCHASING OFFICE HAS MADE THE DETERMINTION THAT THE
JUSTIFICATION FOR THE SOLE SOURCE PROCUREMENT IS IN ACCORDANCE WITH SECTION 13-1-126
NMSA 1978 AND WILL BE POSTED FOR A 30-DAY PERIOD PRIOR TO AWARD AND PURCHASE.
3. Vendor Protest Submission
3.1. Sole Source - Vendor Response*
If your firm feels it can provide this type of goods/service, please explain in this field.
*Response required
3.2. Sole Source - File Upload*
Upload any and all documentation that firm demonstrates it can provide this type of goods/service.
Example: Quotes, Literature, Specs, Qualification Statement, etc...
*Response required
| 1. Summary |
| 2. Scope of Work |
| 2.1. Sole Source Procurement |
| 3. Vendor Protest Submission |
| 3.1. Sole Source - Vendor Response* |
| 3.2. Sole Source - File Upload* |
File details come from the government source that posted it. Updated .