Sole_Source_-_Selectron_Technologies.pdf

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Attached to
Sole Source - Selectron Technologies
Solicitation number
2024-SSP-003
Issued by
Mckinley County, New Mexico

About this file

The document is a Sole Source Procurement (2024-SSP-003) issued by the City of Gallup, New Mexico, for support and maintenance of a Selectron Relay Interactive Voice Response (IVR) system. The procurement is specifically for annual maintenance of proprietary software utilized by the Customer Care department, with an anticipated cost of $16,000.00 and a contract term not to exceed one year. The solicitation was released on June 10, 2024, with a response deadline of July 10, 2024, at 5:00 pm, and must be submitted electronically through the city's procurement portal.

Selectron Technologies, Inc. is identified as the sole source provider due to being the only Sungard Public Sector provider for IVR with an interface to the Sunguard Sector NaviLine software currently used by the City of Gallup. The company has affirmed proprietary rights to the product and service, and the pricing is considered fair and reasonable as it is consistent with previous years. The procurement follows the City of Gallup Procurement Code Ordinance Section 1-9-17 for Sole Source Procurement, and the determination will be posted for a 30-day period prior to award and purchase. The document emphasizes that this is not a competitive bid and any responses will only be used to determine potential future competitive procurement.

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SOLE SOURCE PROCUREMENT

2024-SSP-003

SOLE SOURCE - SELECTRON TECHNOLOGIES

City of Gallup

110 W Aztec Ave.

Gallup, NM 87305

RELEASE DATE: June 10, 2024

DEADLINE FOR QUESTIONS: undefined

RESPONSE DEADLINE: July 10, 2024, 5:00 pm

RESPONSES MUST BE SUBMITTED ELECTRONICALLY TO:

https://procurement.opengov.com/portal/gallupnm https://procurement.opengov.com/portal/gallupnm

City of Gallup

SOLE SOURCE PROCUREMENT

Sole Source - Selectron Technologies

I. Summary II. Scope of Work

III. Vendor Protest Submission

Attachments:

A - Sole Source Request and Determination Form Selectron Tech.

B - Selectron Invoice 19652

Sole Source Procurement #2024-SSP-003 Title: Sole Source - Selectron Technologies

1. Summary

THIS IS NOT A COMPETITIVE BID

The proposed contract action is for products or services for which the City of Gallup intends to negotiate and award with only one source under the authority of the City of Gallup Procurement Code Ordinance

Section 1-9-17 Sole Source Procurement. Any responses received as a result of this Notice of Intent shall be considered solely for the purpose of determining whether to conduct a competitive procurement in the future. Responses will not be considered as proposals, bids, or quotes.

The Procurement Services Division has received a request to make the following sole-source procurement:

Requesting Department/Office: Customer Care

Product and/or services to be purchased: Support and maintenance for Selectron Relay Interactive

Voice Response (IVR)

Anticipated Cost: $16,000.00

Term: Term

Note: Term may not exceed one (1) year

2. Scope of Work

2.1. Sole Source Procurement

A sole source determination is not effective until the sole source request for determination has been posted for thirty (30) calendar days without challenge, and subsequently approved in writing by the the

Certified Procurement Officer. The foregoing requirement is regardless of whether the sole source request for determination has been signed by the Agency and/or the Contractor.

Contact Information:

Name of Agency: City of Gallup

Agency Chief Procurement Officer: Frances Rodriguez

Telephone Number: 505-863-1334

Email: frodriguez@gallupnm.gov

Selectron Technologies, Inc.

13535 SW 72nd Ave, Ste 200, Portland, OR 97223

Sara Engel, sengel@Selectron.com

Amount before tax: $15,000.00

Estimated tax amount: $731.25

Support and maintenance for Selectron Relay Interactive Voice Response (IVR): Selectron Technologies, Inc. is the only Sungard Public Sector provider for IVR that has an interface to the Sunguard Sector

NaviLine software that the City of Gallup currently utilizes.

No criteria or specs developed; is annual maintenance for proprietary software that the City of Gallup implemented for all of functions as listed above.

The company has affirmed that they have and hold proprietary rights of product or services; that company possesses, owns or holds exclusive right to product or service.

Price is fair and reasonable as it is consistent with initial years and consecutive years hereafter. Pricing was not negotiated as is fair open market value.

This support and maintenance is necessary and cannot be purchased through any other provider as maintenance is unique and proprietary to the software the City is currently using.

This support and maintenance is necessary and cannot be purchased through any other provider as maintenance is unique and proprietary to the software the City is currently using.

Not applicable, no other provider can provide for proprietary software.

BASED ON THE ABOVE FACTS, THE PURCHASING OFFICE HAS MADE THE DETERMINTION THAT THE

JUSTIFICATION FOR THE SOLE SOURCE PROCUREMENT IS IN ACCORDANCE WITH SECTION 13-1-126

NMSA 1978 AND WILL BE POSTED FOR A 30-DAY PERIOD PRIOR TO AWARD AND PURCHASE.

3. Vendor Protest Submission

3.1. Sole Source - Vendor Response*

If your firm feels it can provide this type of goods/service, please explain in this field.

*Response required

3.2. Sole Source - File Upload*

Upload any and all documentation that firm demonstrates it can provide this type of goods/service.

Example: Quotes, Literature, Specs, Qualification Statement, etc...

*Response required

File details come from the government source that posted it. Updated .