Sole_Source_Request_and_Determination_Form_Selectron_Tech..pdf

This is a 2020 Sole Source Request and Determination Form from the City of Gallup, New Mexico, involving Selectron Technologies, Inc. The document outlines a sole source procurement for support and maintenance of a Selectron Relay Interactive Voice Response (IVR) system, specifically for the Sungard Public Sector NaviLine software currently utilized by the City of Gallup. The contract term is set from June 1, 2024, to March 31, 2025, with an annual managed services fee of $39,329 for Year Five, and includes an annual call fee of $16,000 and an outbound call bundle. The total prospective contract amount is $15,000.00 before tax, with an estimated tax of $731.25.

Selectron Technologies is identified as the only Sungard Public Sector IVR provider with an interface to the City of Gallup's existing NaviLine software, which justifies the sole source procurement. The company has affirmed that there are no other authorized dealers or distributors for this product, and that they possess proprietary rights to the service. The pricing is considered fair and reasonable, consistent with initial and consecutive years' market values. The procurement is being processed under Section 13-1-126 of the New Mexico State Acquisition regulations and will be posted for a 30-day period prior to award and purchase, with the City of Gallup's Purchasing Director and Deputy CFO approving the sole source determination.