Sole_Source_Determination_Superion_Signed.pdf

This is a Sole Source Determination document for the City of Gallup, New Mexico, authorizing a non-competitive procurement of support and maintenance services from Selectron Technologies, Inc. The procurement covers annual management services for an Interactive Voice Response (IVR) and web-based management platform, annual call fees, and relay managed services for the period April 1, 2026 through March 31, 2027, with an annual outbound call bundle of 150,000 messages. The contract term may not exceed one year with no renewal options. Responses to the Notice of Intent must be submitted electronically through the City's procurement portal at https://procurement.opengov.com/portal/gallupnm by May 16, 2026 at 5:00 pm. The sole source determination must be posted for thirty calendar days without challenge and requires written approval from the Certified Procurement Officer before contract award.

The anticipated contract value is $24,000.00 annually, comprising $22,500.00 before tax with estimated sales tax of $1,496.88. Selectron Technologies, Inc., located at 13535 SW 72nd Ave, Suite 200, Portland, Oregon 97223, is the identified incumbent and sole source vendor, with Sara Engel serving as the primary contact. The City has determined that Selectron Technologies is the only vendor capable of providing these services due to the proprietary nature of the software and the requirement for IVR interface compatibility with the City's existing Sungard Sector NaviLine software. The pricing has been determined fair and reasonable as it is consistent with prior years' pricing and reflects fair open market value. This sole source procurement carries no set-aside designations or restrictions, as it is directed toward a single identified vendor under the authority of City of Gallup Procurement Code Ordinance Section 1-9-17.