Notice_to_Bidders_Response_to_Round_Two_Questions.pdf

ERP Software Questions and Answers (Q&A);

1. What is OS platform WS 2016 VMWARE? Is this specification a fair practice? This requirement will in effect limit solution offering to a few software vendors. Additional this limits the capabilities available in the open market. This compromising the ultimate goal of providing a solution that is designed to solve the current problem outlined by NMS. Will bidders be allowed to provide solution or alternate Hardware and Operating System for Optimal performance?

USAID Response: The Operating System (OS) platform is Windows 2016 Data Center Operating System and VMware for a Hyper-Converged Infrastructure that includes storage. The ERP Software system architecture is expected to be deployed in a virtualized environment. Refer to the RFP page 26 of 133. NMS will migrate existing AD 9 Active Directory, DHCP Services to the new Windows 2016 OS platform. Bidders are required to comply with the RFP requirements.

2. Form 1.b.f-O&M Bill of services: Should this include only the services the vendors offer in their responses- for the first two years?

USAID Response: The response should include vendor services for all five years. This solicitation has been revised to be for a full 5 years, with no optional years offered.

3. Form 1.b.c-Resource Loading form-Is this to be used to list the implementation resources only?

Or also the ongoing support resources?

USAID Response: Both implementation resources and ongoing support resources.

4. Form 1.b.g- Is this to be used for the details of the implementation and Support resources for the 2 years O&M as per the bid?

USAID Response: Yes See response to question 2.

5. Will implementation be on Premise or cloud?

USAID Response: On Premise

6. Do you require integrating any of HCM Modules with any other application?

USAID Response: Refer to RFP attachment_1b-Functional Requirements_Specifications_Checklist page 41 Item 332 under Sub heading HR & Administration the system shall interface with the BI application to generate reports.

7. Page 45-ERP Champions Training-We understand that the step by step training. Will there be a need for formal classroom training and certification?

USAID Response: If formal classroom training and certification is necessary to operate the proposed ERP, it should be included in the proposal.

8. Page 32-1.1.1.2 (p) Change proposed…. Will the changes be at no additional cost?

USAID Response: Some change control mitigation effort should be incorporated into the proposal. Any changes beyond that should be negotiated for inclusion as go-live or into the change control process incorporated into the O&M phase.

9. What are we required to submit, per Page 40, Section 1.1.1.6 a (iii), with respect to latest source code?

USAID Response: Offerors are required to submit details on customized code developed specifically for this implementation plus details on system configurations.

10. Migration-MACS and SAGE (Page 10)

a) Please let us know the Database size USAID Response: See RFP Section 2.H Data Migration

b) Please let us know the kind of Database in sue USAID Response: See RFP Section 2.H Data Migration

11. Inter-Operability with NITA-U regulations for your compliance purposes USAID Response: Yes

12. Page 25-1.6 OEM-Please confirm if this is for the Quality Assurance.

13. How old is the data to be migrated?

USAID Response: Approximately seven years of data

14. On page 115, it states that the appendices will be summarized within the 50 page limit which is contrary to your earlier statements. Kindly clarify?

USAID Response: The 50 page limit is exclusive of appendices..

15. Your current page limit is set to 50. Are there different forms such as Form1.b.d part of the page limit count, and in general is any form or Annex or CVs part of the page limit?

USAID Response: See response to question 14.

16. Are we allowed to do Phase 1 and II in first year? Or must it be Phase I in Year I and Phase II in Year II?

USAID Response: Propose what is optimal for the ERP solution implementation.

17. Regarding the data conversion migration requirements. Is there any hard cut-off date to be considered while planning the Go-Live data? For instance, should the system Go –Live at the start of the NMS financial year?

USAID Response: Ideally, the go-live for the financial and warehouse management modules will happen during the close/open of NMS’s financial year (June 30/July 1).

18. Can two key personnel roles be grouped into one as per the expertise of a team member?

USAID Response: No.

19. Can key personnel duties be consolidated under 1 key personnel resource?

USAID Response: See response to Question 18.

20. Who shall be responsible for accepting the work done (USAID or NMS)?

USAID Response: USAID. However, USAID will request NMS feedback before accepting final deliverables.

21. Is there a preference for using American Products?

USAID Response: No. The preference is for proven, successful solutions.

22. Is remote world allowed through VPN?

23. Would the analysis, requirement gathering and training be conducted centrally in one place or we need to visit other places?

USAID Response: Centrally in one place, NMS.

24. Kindly provide platform for PPMs &B1 tool needed for integration?

USAID Response: The platform doesn’t yet exist and should be recommended as part of the proposed solution.

25. Data migration: Which type of data and for how many years?

USAID Response: Warehouse transactional data and financial management data. See response to Question13 for time period.

26. Clarify on number of user licenses?

USAID Response: See RFP Section C.2. Activity Description: Phase 1.

27. What is the scope size for phase 1, i.e st for 6 sites or more?

USAID Response: The 6 test sites will be selected in collaboration with multiple stakeholders including the ERP vendor.

28. Does the compliance have to be filled by the OEM as well? Refer to form 1.B.D

29. If the 65 health facilities have not yet been decided then how do we do the costing for these?

Number of factors such as number of people to be trained, distance for incidentals etc. will be needed for effective planning and costing. Same applies for the 550 health facilities as well

USAID Response: Build assumptions into your proposal and identify what the assumptions are.

30. We assume system will be deployed centrally and will be accessed network services provided by the National Government, please confirm

31. Please list the different external systems/ sources from which the data has to be migrated.

Please provide the volume of data to be migrated with respect to requisition, purchase orders, receipts, invoices, payments, bank statements, historical GL data, Employee Master etc.

Number of source applications and relevant data base information

USAID Response: Refer to Section Data Migration of Legacy Data Requirements in Section C.

a) What are the number of years of transactional data that need to be migrated?

USAID Response: See Response to Question 13

b) Data Archival requirements USAID Response: See Response to Question 13

c) Data/Functional entities that need to be considered for data migration scope

USAID Response: See Response to Questions 10 and 13

32. We assume data migration is only for NMS not required for Health Centres, please confirm USAID Response: That is correct.

33. Based on our earlier experience we would suggest NMS to consider Master and Opening balances migration instead of historical data migration, please share your thoughts

USAID Response: NMS needs historical data to help validate and verify transactions.

34. Data migration – Page 10, point 1 – Background. Please let us know the size of the database and the names of the database in use for MACS & SAGE accounting information systems.

USAID Response: See RFP Section C.2.H Data Migration.

35. We assume all health centre functionalities will be handled by customer self-service portal (Order and receipt), please confirm. This information is important for license sizing

USAID Response: Yes that is the intent.

36. Our proposed solution works on Named user licensing not on number of concurrent users so we consider 230 names user licenses for costing, and customers can access self-service portal without any additional licenses, please confirm

USAID Response: Propose a sustainable license model.

37. Please elaborate integration requirements by application that need to be integrated with proposed ERP application

a) Functional Integration Points USAID Response: This will be captured as part of detailed requirements analysis.

b) Direction of integration USAID Response: Master data will need to flow both ways. Most other data will flow into the ERP solution.

c) Format and Mode of integration USAID Response: This should be identified after detailed requirements analysis.

38. What is the scope of Phase 1? Is it 6 health facilities or 65? And what is the timelines for the same, as there are conflict statements in the RFP?

USAID Response: See RFP Section C.2 Phase I and Phase II.

39. Can we consider all onsite activities to be centralized?

USAID Response: Yes.

40. Where will be the disaster recovery centre be hosted and if it is different than production data centre?

USAID Response: The Disaster Recovery centre will be hosted in Kampala and is different from the production data centre.

41. What is the growth in the transactional data expected per year, this information is required for sizing of hardware and software?

USAID Response: Build and clearly articulate an assumption into your proposal.

42. What is the scope for the setting up the data centre? Can we present data centre capacity can accommodate new ERP infrastructure?

USAID Response: Refer to page 46 of 133 of the RFP on the Roles and responsibilities of the Contractor item number ii. “Working with NMS Technical Staff, install, Commission and operate...system software....”

43. Kindly provide the current Backup and Recovery Infrastructure.

USAID Response: Refer to the ERP hardware solicitation no. SOL-617-17-000023 for the proposed Backup and Recovery infrastructure on the following link:

https://www.fbo.gov/index?s=opportunity&mode=list&tab=archives&tabmode=list

44. What kind of warranty services is required? Warranty services will be provided by the hardware vendors. During the implementation phase consultants are the owners of application and database once handed over to the client. They will be responsible for its maintenance.

USAID Response: Refer to page 18 of 133 and page 39 of 133 under subheading 5.0 (a) Operation and Maintenance of the ERP solution…..and Subheading item (a) no. 1.1.1.3 Annual Technical Support (ATS)....” The hardware Extended Warranty Services will be provided by the Hardware Contractor.

45. Is it possible to propose Train the trainer approach for training in which training will be conducted to Super users only and to will enable them to train the end users?

USAID Response: Propose a sustainable training model given your ERP solution.

46. The Statement of Work states that the contractor must have a physical presence (office space) in Kampala. Is Kampala going to be the only location for executing the project? What about the deployment of the systems to other facilities? Would you expect the project team members to be stationed there for a period of time?

USAID Response: The Kampala office space is for management purposes. he project team will frequently be on site at NMS in Entebbe to work with NMS on the implementation.

47. From Document 1a what expiry projection report tool does NMS currently use for integration with solution?

USAID Response: This will be determined during detailed requirements analysis.

48. From document 1a what Integrated Financial Management System does NMS currently use?

USAID Response: SAGE

49. If presentations are only for invited offerors, what level of detail is expected under oral presentation/ proof of capability? High level outline that would be presented?

USAID Response: Use cases will be sent to invited offeror; these use cases must be demonstrated during the oral presentation.

50. Are annexes to be submitted within the technical proposal or as separate documents?

USAID Response: Annexes must be submitted as separate documents from the technical proposal.

51. For form 1.b.d – Solution Fitment – does this mean our answers need to be certified by the ERP OEM meaning Oracle, SAP, Microsoft, etc., prior to response submittal or following award?

USAID Response: Certification has to be before submission of the proposal.

52. Where are the business users and USAID points of contact located for project duration?

Entebbe or Kampala?

USAID Response: Business users are in Entebbe. USAID points of contact will be in Kampala.

53. If subcontractors are performing the task, do they have to adhere to the GSA guidelines?

USAID Response: Subcontractors shall adhere to contracts signed with the Prime Contractor

54. If an individual providing services is not a direct employee of the company, but rather a contractor do they fall under employee or subcontractor regulations?

USAID Response: See response to Question 53.

55. Source codes – Page 40 - It has been clarified at the pre-bid meeting that the source codes for existing Tier 1 ERP Vendors like Oracle, SAP, Microsoft Dynamics, Salesforce, Workday etc.

(COTS) do not release of their source codes. Release of source codes will be required for a solution developed for NMS. Please clarify with respect to application deployment files, configuration files for entire system software change logs. In case of the point above please clarify if this requirement be waived?

USAID Response: Configuration documents and customized code paid for by USAID must be released to USAID. COTS package code does not need to be provided.

56. Change orders –1.1.1.1.2 Application SW Maintenance & Support services - page 39 item (p) It is mentioned that any functional changes to the system that are deviating from the agreed and signed –off functional/system requirements including any subsequent changes , till final go live, a separate change proposal form shall be prepared by the contractor and the changes in the application will be implemented accordingly at no additional costs to NMS. The time period for implementation of change shall be mutually decided between contractor & USAID. It is our understanding that after the inception report and sign off of the final statement of work; any changes required or necessitated by NMS are treated as a ” change request” and will need to be paid for by NMS/USAID.

USAID Response: The ERP vendor should build handling of a small number of change request before go-live into the proposal. Any changes that exceed that contingency will be negotiated with USAID for completion before go-live. Any change requests that cannot be accommodated before go-live, should be incorporated into the change control process that is included in the O&M process.

57. Please clarify on this, otherwise both NMS/USAID and the contractor will have to be tied up in unending change proposals.

USAID Response: See Response to Question 56

58. No of users to be trained : Page no 11 – Please advise on the total Number of users to be trained in Phase II & Phase III

USAID Response: Given the number of facilities expected to be implemented, clearly articulate the assumed number of users per site you include in the training plan.

59. Training of Champions - Please clarify on the number of champions to be trained in a formal classroom training course at the OEM vendor of excellence/certified training centre overseas. How many people to be trained overseas. Do we need to cost for their Airfares, per diems, hotel, Kindly advice on their per-diems if these costs are to be included.

USAID Response: Based on the number of functional areas to be included in the ERP solution, make and clearly articulate an assumption on the number of trainees necessary to maintain sustainable operations.

60. Activity description. Page 10 – HARDWARE : At the pre-bid meeting it was announced that the RFP to purchase hardware and Microsoft Windows Operating system software has been advertised and closed . Please let us have the specifications that were tendered for. Best practice necessitates that the hardware should be purchased in accordance with the specifications recommended by the winning software vendor for the ERP solution and should not be purchased in advance. A s was discussed at the Pre- Bid Meeting, , the HardWare is being purchased with a Microsoft Windows Operating system; this will pre-determine that only a few ERP vendors will be eligible to bid. This will preclude many of the Top Tier 1 ERP vendors from bidding, which is a very limiting situation for NMS and for USAID to choose from. This is restrictive to an open bidding process. May we suggest that the RFP for hardware be concluded with this in mind. NOTE: The IFMS system is an Oracle ebusiness suite application (EBS) running on HP UNIX and uses Oracle 11 g databases. In case the ERP at NMS is forced to run on Windows, there will be a file system mismatch and integration to IFMS can be a very problematic issue.

USAID Response: A MS Windows based system will be the easiest to sustain given the technical support user base at NMS.

61. Business Processes Mapping : Page 15 - Please advise if it will be possible to let us know NMS main business processes.

USAID Response: See Attachment 1.a.

62. OEM services – 1,6 on page 25 - Please let us know if OEM services mentioned here are applicable only to Quality & Assurance from the OEM Vendor ? Please re-confirm the full scope of OEM services required. Is it for Q & A only?

USAID Response: Refer to RFP page 25 of 133 under Heading 1.6 OEM services, the services will include, “expert review, expert advice and QA Services”

63. Number of facilities: Page 10 & 11 point 2 – activity description . Total of all phases is

2,271 facilities. As per the calculations shown in phase 1, 2, 3, Option year one & option year 2 the total adds up to (6+65+550+650+1,000 - Total shown is for 2,200 facilities). Please clarify the correct number of facilities.

USAID Response: See and read revised Solicitation Section C for new requirements regarding Phases layout and facilities.

64. Furthermore, on page no. 34, item D. Implementation approach & project time lines the total number of health facilities for Phase 1 is shown as 65 health facilities. Please clarify the number of facilities for Phase 1 and the total for all phases.

USAID Response: The RFP identifies the number of facilities in each phase that should be built into the proposal. Assumptions should be clearly articulated in your proposal.

65. Item 1.7 Instructions for the preparation of the technical proposal on page 115; item 1.7(d. In the event that the OEM vendor feels that scope should be more than specified, then please advise if we should quote for the additional modules as an OPTION. This way USAID/NMS will be able to do a fair comparison.

USAID Response: See and read revised Solicitation Section C for new requirements regarding OEM

66. Number of users in Phase 1 (deployment architecture) – The document spells out the number of users for phase 1 as a total of 75. NMS has 230 contracted staff. Will all 230 staff at some time, be needing to use the system? If yes please confirm.

USAID Response: Not all NMS staff use computers as part of their daily work tasks. Based on ERP functionality, make assumptions for number of users if different from the RFP.

67. Business Processes: In the event that NMS has its current business processes documented, then please advise if this can be shared with bidders. This will give us a deeper understanding of the business needs & challenges faced by NMS. We understand from item 1.5 on page no. 15 Business Process Mapping that the contractor will have to perform a business study and prepare business design documents and hence this request.

USAID Response: See Attachment 1.a.

68. The Oracle HCM Modules mentioned in BOM would be implemented under Single Business Unit (Business Group) setup or Multiple Business Unit "Does the scope of implementation cover one company or multiple companies/subsidiaries/Country? One Company If yes, how many company/subsidiary? And please elaborate" "As per the RFP we understood that the required HCM modules:

i) Core HR

ii) Payroll

iii) Human Resources Self Service

iv) Performance Management

v) Oracle Learning Management (Training module)

vi) Oracle Time and Labor

vii) Taleo Enterprise Edition for Online Recruitment

a) Please confirm that the above modules are only the required in our implementation scope of work USAID Response: The scope should cover the modules identified in the RFP. If the ERP vendor feels additional modules should be recommended, this information should be described and included in the proposal.

b) We need to know if the required implementation will be On-premise ERP application (Ebusiness Suite) or cloud implementation (Fusion Application).

USAID Response: The ERP will be on premise at NMS. However, facilities will need to provide input via the internet.

c) In section # 7.6.1.1, we need to know if we can propose the Oracle Talent Acquisition Cloud Service Taleo Business Edition.

USAID Response: If it fits within the RFP requirements, then this solution can be proposed.

d) Do we have a separate payroll for each company/country? And please elaborate on full companies’ structure?

USAID Response: No

e) What are the different Currencies used in your Payroll?

USAID Response: Uganda Shillings

f) And if so, are the payroll calculations different from one payroll to the other?

USAID Response: There will be one payroll as defined in the functional specifications

g) We need to know if the HR team will be Centralized in one place or team in each company/Country/Facility USAID Response: The HR team is centralized.

h) We assume that the training materials and analysis documents are required in English language only, Please confirm

i) We assume that the master used language during all the implementation required is English language only, Please confirm

j) "We understood that the implementation scope is to perform the implementation in head quarter and six facilities in phase 1 and the other facilities in following phases

k) From HCM perspective do we have the same approach of rollouts in those phases or all types of employees will be handled from the headquarter and there is no rollout in the 2200 facility" USAID Response: Will be handled from the head quarter. Refer to RFP page 11 of 133 of the functions of the ERP that will be rolled out under phase II and III.

l) What is the current number of employees in each company/Country USAID Response: Refer to RFP page 9 of 133. The number is 230

m) In the 2200 facilities, Will recruitment/Hiring/Payroll Generation/Organization structure administration etc be centralized in head quarter or done from every location or in each facility USAID Response: These functions are performed centrally.

n) Please elaborate what are the existing types of employees and how many for each USAID Response: See response to question 65(l).

o) Do you require to integrate any of HCM modules with any other application or system USAID Response: See response to question 6

p) What is the expected number of required alerts (email notification) that needs to be delivered?

USAID Response: This will be determined with the detailed requirements. Clearly articulate your assumption into the proposal.

q) How many reports are expected to be delivered by the implementer in HCM modules USAID Response: This will be determined with the detailed requirements. Clearly articulate your assumption into the proposal.

r) Is it required to upload the historical data ?if yes how many years required USAID Response: See response to question 13

s) In case of historical data are required, What are the objects and components included in the historical data (employees data and payroll data)?please elaborate USAID Response: See responses to question 10 and 13 and Section C.2.H Data Migration.

t) Can we assume that the data required for each process is available with United Bank and will be provided during the inception phase of the project?

USAID Response: The will be provided during the inception phase.

u) Do you have one or more than one Charts Of Accounts? Please Explain?

USAID Response: This will be determined during detailed requirements analysis

v) How Many Self Service request are expected to be delivered by implementer

w) Is it required to calculate the late ours and based on the Ins/Outs coming from the attendance machines?

x) USAID Response: This will be determined during the detailed requirements analysis.

y) Is it required to maintain the Performance appraisal Historical Data?

z) Please give us a briefing on your performance cycle in the organization USAID Response: This will be determined during the detailed requirements analysis.

aa) Is the evaluation based on competencies or objectives or both?

USAID Response: Both

bb) Do you have a current objective library linked to specific people in the company that is required to be allocated automatically?

cc) How many follow ups occur on objectives if exists in your organization?

dd) How many types of appraisals exist in your organizations?

ee) What are the different ratings scales used and is it complex or special?

ff) Do you expect integration between Performance and Payroll/Performance and Learning Management?

gg) Please elaborate on the pain areas you have in the business cycles cycle

USAID Response: This will be elaborated on during the detailed requirements analysis

hh) Please advise about the current org structure, how many Business groups, ledgers, legal entities, Operating Units and Inventory Organizations?

ii) Please advise if VPN access will be granted to us.

USAID Response: Yes. Only for the duration and purposes defined under Roles and Responsibilities of the Contractor refer to page 46 of 133 of the RFP

jj) Is it k required to integrate the training module with the Account Payable or Receivable module for invoicing purpose?

USAID Response: this will be determined during the detailed requirements analysis.

kk) Do you plan to hold financial information (about resource costs and enrollment charges) in Learning Management (Training module)?

ll) What kind of arrangement do you need?

mm) Do you need an interface between Training learning module and the financial system to trigger customer invoices if you run external courses, or cross-charge other departments if you run internal courses? Please elaborate"

However, training charges are not anticipated to be applied to facilities.

nn) We want to know if Oracle projects are implemented and it required to integrate with Oracle Time & Labor. Please elaborate on the integration with attendance machine

69. Project Implementation phase: Review Amendment 6 of the RFP to see revised Phases I-IV

Phase I Will include the selection of the core ERP solution. Once the ERP is selected, and approved, the Phase I will complete with the configuration and full development of the core ERP solution plus the addition of, at a minimum, of three priority ERP modules. This will be considered the MVP (Minimum Viable Product) which will be piloted in 6 health facilities.

Phase I is expected to take 18 months.

Phase II will continue with the phased approach to contributing to the MVP. This will include the addition of the remaining identified modules. Once completed, the contractor will update the training for the pilot facilities and will include the expansion to approximately 65 large facilities countrywide, including all regional referral hospitals

Phase III will include the expansion to 550 health facilities or health districts. Health districts may use the ERP to consolidate orders for and from health facilities within the district that, for hardware or connectivity reasons, cannot use the ERP software system directly.

Phase IV will conclude with the final expansion of the receipt and order functionality (self-service) and further expansion of systems to an additional 550 facilities.

The proposed system should be based on multi-tiered architectures support porting of data from legacy systems support multiple currency support solution architecture that shall be platform and vendor independent allow infrastructure simplicity and standardization

a) Do you require centralized System to be access by all facilities?

b) If Yes , Single Application System can be implemented and all facilities can access the system USAID Response: Yes, but some more remote facilities with poor Internet connection, might require an off-line mode functionality.

c) If No, how many System need to be implemented?

d) Do you require High Availability Application?

USAID Response: The proposed solution must be financially sustainable.

e) Do you have infrastructure server room for holding Server.

f) Do you have Admin , Network team in premise for support

70. Would USAID support local logistics such as visa, accommodation, transportation?

USAID Response: The Contractor will be responsible for furnishing all logistic support in the United States and overseas. Refer to Section H.5: Logistic Support of the RFP.

71. What visa class is to be used for all expatriate workers? A2, G2, A or F?

USAID Response: Refer to DIRECTORATE of CITIZENSHIP and IMMIGRATION CONTROL, MINISTRY of INTERNAL AFFAIRS REPUBLIC of UGANDA:

https://visas.immigration.go.ug/#/help/visa

72. Will USAID provide Visa requirements for non local team members?

USAID Response: Refer to DIRECTORATE of CITIZENSHIP and IMMIGRATION CONTROL, MINISTRY of INTERNAL AFFAIRS REPUBLIC of UGANDA:

https://visas.immigration.go.ug/#/help/visa

73. Can we have three additional working days to submit questions?

USAID Response: See cover page of the RFP for the revised submission deadline.

74. Should we include branding and implementation plan in the proposal?

USAID Response: The Branding Implementation Plan (BIP) and a Marking Plan (MP) will not be part of the technical proposal. Branding Implementation Plan and Marking plans will only be requested from offerors in the competitive range. See Section L.10 of the RFP.

75. Will the table of contents be counted within the page limit?

76. The Technical proposal section includes Point of Contact, Should we include this in the submission?

USAID Response: As per Section L.7 Cover letter should include Name, title and signature of the authorized representative.

77. Kindly give me a few insights on a few changes made for the old bid document to new/amended bid document?

USAID Response: A revised changes are highlighted in yellow within the RFP.

78. You recently procured hardware can you share the specifications?

USAID Response: Refer to link for the ERP Hardware Bidding document for the hardware specifications.

https://www.fbo.gov/index?s=opportunity&mode=list&tab=archives&tabmode=list

79. Within the previous SOW there was a requirement for providing a payment schedule based on project milestones. That requirement seems not to be required anymore. Can you confirm that there is no need to provide such spreadsheet?

USAID Response: There is no more requirement for a payment schedule since this is a Cost Plus Fixed Fee.

80. The previous solicitation had a payment schedule, while the new one does not, are we to assume the payment schedule will be decided upon award?

USAID Response: See response to Question 79.

81. CPFF: Cost Plus Fixed Fee cost – Please give us full clarity or a link we can refer to , to fully understand how the CPFF works

USAID Response: Refer to Federal Acquisition Regulations (FAR) 16.306 Cost-plus-fixed-fee contracts for guidance.

82. PHASES: Please let us know if bidders should quote for all 3 phases and the Option year 1 and Option year 2 also - showing costs for each Phase separately?

USAID Response: This contract is now a 5 year contract, with no option years available.

Interested parties should bid on the full contract.

83. Request for guidance - Kindly assist us with the process to be followed to be registered under FedGov.

USAID Response: Registration on Federal Business Opportunities is not a requirement for submitting a proposal to USAID/Uganda. Otherwise follow the FBO link:

https://www.fbo.gov/ and register as Vendor by following the prompts. Vendors can refer to Frequently Asked Questions on the website for more assistance

84. In Section H.18 (a) what countries are encompassed under Third Country National and Cooperating Country National?

USAID Response: Cooperating country means a foreign country in which there is a program or activity administered by USAID for example Uganda is the Cooperating Country for this Contract. Cooperating country national (CCN) means an individual who is a cooperating country citizen or a non-cooperating country citizen lawfully admitted for permanent residence in the cooperating country for example Local Ugandan is considered as CCN or any one with Uganda Citizenship is considered as a CCN. Third country national (TCN) means an individual who is neither a cooperating country national nor a U.S. national, but is a citizen or lawful permanent resident (or equivalent immigration status) of any country other than the countries which are prohibited sources. for example any non Ugandan or non US national is a TCN (See 22 CFR 228.15).

85. What are the required financial guarantee (Bid bond, performance & their value)? Can they be issued outside Uganda or in other currency?

USAID Response: There is no financial guarantee required for this proposal.

https://www.fbo.gov/