Sol_140P2124R0035.pdf

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation;

quotes are being requested and a written solicitation will not be issued. Solicitation Number 140P2124R0035 is issued as a Request for Proposal (RFP) constitutes the entire solicitation. This acquisition will be conducted pursuant to FAR Part 13. This solicitation document incorporates all mandatory commercial item provisions and clauses in effect through Federal Acquisition Circular 2024-04, effective May 22, 2024.

This is set-aside for small business concerns under the North American Industry Classification System (NAICS) code is 337212, Custom Architectural Woodwork and Millwork Manufacturing, and the related small business size standard is 500 employees.

The government contemplates award of one best value, firm-fixed price contract resulting from this solicitation.

REQUIREMENT: The contractor shall provide all services including labor, materials, facilities, and travel necessary to plan, design, fabricate, transport to site, and install all exhibit elements for the Hot Springs National Park, Hot Springs Mountain Tower in accordance with the specifications as detailed in this contract and its attachments.

Due to space limitations, the complete commercial item specifications are contained in Solicitation Number 140P2124R0035. Interested contractors should download this document. The National Park Service is not responsible for locating or securing any information that is not identified in the quotation. Paper copies of this solicitation will not be made available.

The following Federal Acquisition Regulation (FAR) clauses and provisions are applicable to this announcement and are available at www.acquisition.gov.

52.212-1 Instructions to Offerors-Commercial Items; 52.212-2 Evaluation-Commercial Items; 52.212-3 Offeror Representations and Certifications-Commercial Items; 52.212-4 Contract Terms and Conditions-Commercial Items; 52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders-Commercial Items; 52.232-33 Payment by Electronic Funds Transfer-System for Award Management; 52.233-1 Disputes in Solicitations and Contracts; 52.233-4 Applicable Law for Breach of Contract Claim; and 52.245-1 Government Property.

Proposals shall be prepared in accordance with the attached solicitation. Failure to adhere to these instructions may render your proposal unacceptable.

• Questions to the solicitation are due via email by 10:00 AM ED on August 28, 2024. Questions submitted using any other method will not be entertained. Questions received after this date and time may not be answered before proposals are due. All questions concerning this request for proposal should be referred to Dee Dee Bender, Contracting Officer via email at dee_dee_bender@nps.gov. Offerors who contact anyone outside of the Office of Acquisition Management regarding this requirement, may automatically be excluded from competition.

• Proposals are due via email by 10:00 AM ED on September 11, 2024. The address is included in the solicitation for mailing flash drives in the event files are over the threshold for submitting via email. Flash drives MUST be received by the date and time specified for proposals or it will be considered late and handled as such in accordance with FAR Policies and Procedures. Offerors are hereby notified that if your proposal is not received by the date/ time and at the location specified in this announcement, that it will be considered late. The quote shall be submitted electronically via email to dee_dee_bender@nps.gov with the Subject line clearly identifying “Solicitation Number 140P2124R0035 – Exhibit Planning, Design, Fabrication, and I nstallation Services for Hot Springs National Park”. Offers by telephone, transmitted via facsimile (fax), or submitted using any other method will not be accepted.

SYSTEM FOR AWARD MANAGEMENT (SAM): All offerors shall be registered in SAM (www.SAM.gov) at the time of award to be considered eligible for award, complete Online Representations and Certifications at the SAM website, and shall be considered a small business for the size standard associated with the NAICS code.

SEE ADDENDUMIS CHECKED

CODE 18a. PAYMENT WILL BE MADE BY

CODE

FACILITYCODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

OFFEROR

PHF

Harpers Ferry WV 25425 IDC Building 67 Mather Place DOI, NPS, HFC - Acquisition Managem

0009060803 CODE 16. ADMINISTERED BYCODE

X

X

X

337212

SIZE STANDARD:

100.00 % FOR:SET ASIDE:UNRESTRICTED ORPHF

REQUEST FOR

PROPOSAL

(RFP)

INVITATION

FOR BID (IFB)

10. THIS ACQUISITION ISCODE

REQUEST FOR

QUOTE (RFQ)

14. METHOD OF SOLICITATION

13b. RATING

NORTH AMERICAN INDUSTRY

CLASSIFICATION STANDARD

(NAICS):

SMALL BUSINESS

09/11/2024 1000 ED

08/14/2024

3045356227Shelia Bender (No collect calls)

INFORMATION CALL:

FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME

4. ORDER NUMBER3. AWARD/ 6. SOLICITATION

140P2124R0035

5. SOLICITATION NUMBER

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF

1 91 0040658226OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

TELEPHONE NO.

17a. CONTRACTOR/

Harpers Ferry WV 25425 IDC Building, 67 Mather Place NPS, Harpers Ferry Center

15. DELIVER TO

Harpers Ferry WV 25425 IDC Building 67 Mather Place

9. ISSUED BY

7.

2. CONTRACT NO.

EFFECTIVE DATE

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW

ISSUE DATE

DELIVERY FOR FREE ON BOARD

(FOB) DESTINATION UNLESS

BLOCK IS MARKED

11.

SEE SCHEDULEX

12. DISCOUNT TERMS THIS CONTRACT IS A RATED

ORDER UNDER THE DEFENSE

PRIORITIES AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

13a.

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

8(A)

NPS, HFC - Acquisition Management

WOMEN-OWNED SMALL

BUSINESS (WOSB)

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

The contractor shall plan, design, fabrication, transport to site, and install all exhibit elements for the Hot Springs National Park, Hot Springs Mountain Tower in accordance with the specifications as detailed in this contract and its attachments.

Continued ...

(Use Reverse and/or Attach Additional Sheets as Necessary)

HEREIN, IS ACCEPTED AS TO ITEMS:

X

XX

DATED

Shelia Bender

. YOUR OFFER ON SOLICITATION (BLOCK 5),

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER

ARE

ARE

31c. DATE SIGNED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL

SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

26. TOTAL AWARD AMOUNT (For Government Use Only)

OFFER

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

ARE NOT ATTACHED.

ARE NOT ATTACHED.

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

30b. NAME AND TITLE OF SIGNER (Type or print)

30a. SIGNATURE OF OFFEROR/CONTRACTOR

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

25. ACCOUNTING AND APPROPRIATION DATA

29. AWARD OF CONTRACT: REFERENCE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 11/2021) BACK

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ITEM NO.

00010 HAFC_HOSP_EX PLAN, DESIGN, FAB & INSTALL

Product/Service Code: Y1PB

Product/Service Description: CONSTRUCTION OF

EXHIBIT DESIGN (NON-BUILDING)

00020 HAFC_HOSP_EX PLAN, DESIGN, FAB TRAVEL

Product/Service Code: Y1PB

Product/Service Description: CONSTRUCTION OF

EXHIBIT DESIGN (NON-BUILDING)

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

91 2 of

Solicitation Number 140P2124R0035

EXHIBIT PLANNING, DESIGN, FABRICATION AND INSTALLATION

HOT SPRINGS NATIONAL PARK

Hot Springs Mountain Tower

1. PROJECT BACKGROUND

Hot Springs National Park is a 5,500-acre park in Hot Springs, Arkansas, that preserves geothermal spring water related to therapeutic bathing and parklands that provide opportunities for public health and wellness activities. Today, Hot Springs National Park preserves and manages its natural and cultural resources for over 1.5 million annual visitors. Located about 55 miles southwest of Little Rock, Hot Springs National Park encompasses mostly forested mountains but includes a developed urban edge formed by Bathhouse Row, which contains the largest collection of early 20th-century bathhouses in the United States and was designated a national historic landmark in 1987.

This exhibit planning, design, fabrication, and installation project shall focus on the Hot Springs Mountain Tower. The history of the tower dates to 1877 and the current version is the third iteration of the observation tower. The 216-foot-tall structure opened to the public in June 1983. The Hot Springs Mountain Tower is operated as a concession for the park, a fee is required for visitors to ride the elevators up to the observation decks.

The tower's upper observation deck is open-air and at an elevation of 1,256 feet above sea level. From there, visitors may overlook 140 square miles of surrounding countryside, including the entire park and a portion of the Ouachita Mountains. There are currently no exhibits on the upper deck beyond coin-operated view-scopes. However, this space is available for outdoor exhibits to compliment the main exhibit gallery.

The lower observation deck is enclosed and air conditioned, it currently contains exhibits highlighting park and local history. This approximately 1500 sq ft space will be the primary exhibit area for this planning, design, fabrication, and installation project. A gift shop with visitor comfort facilities is located at the base of the tower (NIC). Space for simple visitor orientation exhibits will be available near the elevators on the ground level to explain the visitor experience on the upper decks.

2. GENERAL REQUIREMENTS

The project shall be the planning, design, fabrication, and installation of new exhibits for the Hot Springs Mountain Tower at Hot Springs National Park (HOSP) in Hot Springs, Arkansas. The project includes coordination with the Contracting Officer (CO), Contracting Officer’s Representative (COR), park staff and tribal consultants.

The contractor shall provide all services including labor, materials, facilities, and travel necessary to plan, design, fabrication, transport to site, and install all exhibit elements for the Hot Springs Mountain Tower in accordance with the specifications as detailed in this contract and its attachments. Work shall include the planning, design, fabrication, and installation of all exhibit structures, graphic layouts, audiovisual elements, interactive elements, artwork, artifacts, historical vignettes, sculpted models, and lighting design, for indoor and outdoor exhibits on the two observation decks and exhibit orientation displays in the lobby. Work shall also include comprehensive research for obtaining all necessary reference information and materials to design, specify, and provide comprehensive reference material for all the models, props, and artwork required in this contract. Work requires coordination, through the Contracting Officer’s Representative (COR), with staff at the park, to coordinate the exhibit design/build effort with any necessary building infrastructure improvements.

Work shall also accommodate the participation of the park’s affiliated American Indian tribes in the exhibit planning and design process. The park is responsible for the removal of existing exhibits.

All work under this contract shall be performed in accordance with the terms herein, including all attachments. The government shall furnish, as appropriate, required data, materials, and access to project information necessary to perform the production of work as required.

2.1. Point of Contact

The contractor’s Project Manager (PM) shall be the primary point of contact between the contractor and COR. The contractor’s PM shall have full authority to act for the contractor on all matters relating to this contract, and shall perform the following work:

1. Be available to take or respond to telephone calls or electronic mail messages during normal hours of operation (8:30 am–5:00 pm local time).

2. Establish office procedures to ensure that messages are relayed to the Project Manager when out of the office or because of time zone differences.

3. Respond to emergency messages from the COR on the same day they are received. All non-urgent messages from the COR shall be responded to in no more than two (2) business days.

2.2. Quality Control

The contractor shall provide quality control to ensure that all elements of project work meet the requirements of the contract specifications and that all modifications are implemented. The Project Manager shall provide routine inspections of in-house and subcontracted work to ensure it meets contract specifications and shall oversee the quality of work produced and implemented at all phases of the project. Any work found not acceptable or compliant with the specifications shall be corrected prior to inspection or review by the COR.

2.3. Government Furnished Property

If government-furnished material is provided during the course of the contract, the contractor shall receive, inspect, and inventory all government-furnished materials and ensure that this material is forwarded to the appropriate unit or person within the contractor’s organization for use in the project.

The Project Manager shall notify the COR via email within seven (7) days after receipt if government-furnished materials are not satisfactory for their intended purpose. The Project Manager shall notify the COR via email as soon as possible, but no later than three (3) business days, if government-furnished materials are lost or damaged while in the contractor’s possession. The contractor shall be responsible for the security and protection of government-furnished property or materials in connection with this contract. Following acceptance of all work by the government, the contractor shall return to the COR all government-furnished property.

2.4. Schedule

The contractor shall schedule, coordinate, oversee, and manage work produced and installed under this contract. Track work progress to ensure that the project is completed according to the schedule.

Coordinate and confirm the dates for all submittals and meetings with the COR.

2.4.1 Status Reports

Provide a monthly status report to the COR that includes the status of the project, issues that affect the schedule and budget, and an updated schedule based on the information at hand.

2.4.2 Project Schedule

The contractor shall produce a detailed, complete project schedule listing all required submittals and their review times. The project schedule shall also include site visits, shop inspections, installation activities, and closeout submittals.

The contractor shall submit a preliminary project schedule to the COR for review and approval seven (7) working days prior to the post award meeting. The contractor shall update the approved schedule and resubmit to the COR three (3) working days prior to every project status meeting for the life of the project.

2.4.3 Installation Schedule

The contractor shall coordinate and confirm dates with the COR for shipment, delivery, and installation at the exhibit site.

2.5. Meetings, Travel, and Presentations

Meet with the CO, COR, and park staff as specified below. The contractor shall document all issues discussed and decisions made relative to the project. The contractor shall prepare and distribute to the COR a trip report or meeting minutes of all telephone conversations, site visits, in-person meetings, or other discussions related to the project.

Meeting Purpose Location or Type Required Contractor Attendees

Duration/Days on site

Project coordination, planning, comment discussion and reconciliation

Conference Call or Virtual Meeting

Project Manager, Exhibit Developer, and Exhibit Designer

Bi-weekly, 1-hour meetings (or as needed)

Post-award meeting and Pre-design

At Park Project Manager, Exhibit Developer, and Exhibit Designer

Three, 8-hour days

Schematic Design 1 At Park Project Manager, Exhibit Developer, Exhibit Designer

Two, 8-hour days

Schematic Design 2 Virtual Meeting Project Manager, Exhibit Developer, and Exhibit Designer

One, 2-hour meeting

Design Development 1 Virtual Meeting Project Manager, Exhibit Developer, and Exhibit Designer

One, 2-hour meeting

Design Development 2 Virtual Meeting Project Manager, Exhibit Developer, and Exhibit Designer

One, 3-hour meeting

Design Development 3 At Park Project Manager, Exhibit Developer, and Exhibit Designer

Three, 8-hour days

Production Design 1 Virtual Meeting Project Manager, Exhibit Developer, Exhibit Designer and Fabricator

One, 2-hour meeting

Production Design 2 field verification visit

At Park Project Manager, Exhibit Designer, and Fabricator

One, 8-hour day

Production Design 2 Presentation

Virtual Meeting Project Manager, Exhibit Developer, Exhibit Designer, and Fabricator

One, 2-hour meeting

Production Support Meetings

Conference Call or Virtual Meeting

Project Manager, and Exhibit Designer

Six, 1-hour meetings and as needed

Preliminary Shop Inspection

At contractor facility Project Manager, and Exhibit Designer

Two, 8-hour days

Final Shop Inspection At contractor facility Project Manager One, 8-hour day Primary Installation At Park Project Manager, and Installation

Crew (TBD)

TBD

Audio Description Installation

At Park Project Manager, and Audio Describer

One, 8-hour day

2.6. Submittals

At any point in the exhibit planning and design process the COR may require informal submittals of the contractor’s work-in-progress to document the current status and level of production of the project.

The contractor shall coordinate all submittals and review them for legibility, accuracy, completeness, and compliance with contract requirements. Forward all submittals to the COR for review and approval. Receive all reviewed submittals and take appropriate action according to the approval or rejection by the COR, as follows:

2.6.1 Acceptance and Rejections

1. Accepted Submittals – The contractor shall ensure that all changes, revisions, or additions required by review comments are addressed and incorporated into future submittals.

2. Rejected Submittals - When submittals are rejected, the COR will notify the contractor, in writing, identifying the reasons for rejection. The contractor shall ensure that the submittal is completed and/or revised as required and resubmitted within the time scheduled by the COR. Reasons for rejection include:

• Incomplete Submittals – Acceptance of the submittal is delayed because required elements are missing. The contractor shall submit all missing elements.

• Unacceptable Submittals – The submittal is rejected due to poor quality of work or work that does not otherwise meet the established project goals. The contractor shall submit new material.

2.6.2. Submittal Format

1. Three (3) printed copies and one (1) electronic PDF copy of each document submittal is required.

2. Two (2) copies of graphic prints and material samples are required.

3. One (1) physical sample of models, mock-ups, and prototypes is required.

4. Submittals shall be sent via overnight delivery service unless otherwise specified in the scope of work below.

5. Both printed and electronic submittals shall be delivered seven (7) calendar days prior to scheduled presentation of material.

6. Any Microsoft Office submittals shall be provided in an accessible 508-compliant format.

2.6.3. Transmittal Sheet

The contractor shall include a transmittal in the form of a printed letter, PDF document, e-mail, or fax cover sheet along with all samples, proofs, prints, reports, digital files, digital images, and multimedia files, sent from the contractor to the COR. This includes all copies sent to the park or other copied recipients.

The transmittal shall include the following information:

• "From" (Contractor's name and contact information);

• "To" (COR's name);

• Date submittal was shipped;

• Project name and park name;

• Itemized list of contents; and

• List of copied recipients who received the same submittals.

2.7. Accessibility

Exhibits planned, designed, and fabricated for the National Park Service shall follow the latest published version of Attachment 5, Programmatic Accessibility Guidelines for National Park Service Interpretive Media 2019. These Guidelines are a combination of best practices, NPS and Department of the Interior directives, and federal laws. Federal laws include the Architectural Barriers Act, Sections 504 and 508 of the Rehabilitation Act as amended, and the 21st Century Communications and Video Accessibility Act. The contractor shall be aware of and pursue principles of universal design throughout all phases of the design build process. Universally designed exhibits and environments can be accessed, understood, utilized, and appreciated to the greatest extent possible by all users regardless of ability. Universal designs reflect not only accommodations to select groups, but approaches that are broadly inclusive and integrated into a larger whole to the benefit of all users. Principles of Universal design are detailed in Appendix C of Attachment 5, Programmatic Accessibility Guidelines for National Park Service Interpretive Media Accessibility requirements for visitors with specific disabilities shall be addressed within the designed and built exhibits. If the site or criteria of the project do not address accessibility as defined in the attachments, pose challenges to accessibility, a full description of required corrective actions or remedies shall be provided to the COR of the accessibility solutions. See Attachment 5, Programmatic Accessibility Guidelines for National Park Service Interpretive Media 2019 for requirements addressed under specific disabilities.

2.7.1 Audiovisual Accessibility for Exhibits

Every audio, silent video, and audiovisual program in every exhibit is required to provide descriptive audio, hearing assistance, captions, and/or navigation buttons, as follows:

2.7.1.1 Audio-only Programs

Audio-only programs require hearing assist for the hard of hearing and captions for the deaf. The hearing assist requirement may be met using either sound wands with volume control and reset, or a FM transmitter and handheld receiver. Captions for the deaf are displayed on a monitor synched with the audio.

2.7.1.2 Silent Video Programs

Silent videos require descriptive audio for people who are blind or have low vision, and notification, via on-screen caption or label adjacent to the monitor, for the deaf or hard of hearing that the video is silent. Delivery of descriptive audio is provided in the exhibit through a headset jack, a sound wand, or via Wi-Fi streaming in conjunction with the Exhibit Audio Description Tour app. When descriptive audio is delivered via headset jack, a label with the raised AD symbol and headset icon is required.

2.7.1.3 Audiovisual Programs

Audiovisual programs in exhibits require descriptive audio for people who are blind or have low vision, hearing assist for the hard of hearing, and captions for the deaf. Any of the delivery methods for audio-only programs and silent video programs may be used to meet these requirements.

2.7.1.4 Navigation Buttons & Computer Interactives

In addition to the requirements outlined in para 2.7.1.3, Audiovisual Programs, touch screen user interfaces require external control navigation buttons for people with limited mobility.

2.8 Design Parameters

The contractor shall plan and design exhibits for the Hot Springs Mountain Tower in accordance with the project attachments, in close consultation with the COR and project subject matter experts, and the following:

2.8.1 Space Allocation

The contractor shall comprehensively evaluate the Hot Springs Mountain Tower’s floorplan and pursue space alternatives with the goals of improving visitor flow, improving the interpretive experience, and improving the spatial and functional relationship between the exhibits and the visitor service areas.

The planning and design under this contract covers approximately 1500 square feet of the Mountain Tower’s interior space for moderately complex exhibits. Approximately 900 square feet of the outdoor upper deck is potentially available for simple outdoor exhibits. The primary gallery space in the enclosed second level observation deck shall be the main focus of this project. A small area in the lobby shall be available for simple exhibit orientation displays. The distribution of the exhibit area is not limited to its current configuration.

Specifically, the contractor shall plan and design the following areas in accordance with Attachment 16: HOSP Mountain Tower Space Allocation Plan March 2024 and as follows:

• Lobby/Orientation (approximately 40 sq. ft.) Low complexity

• Primary Exhibit Areas (approximately 1500 sq. ft.) Medium High Complexity

• Optional Outdoor Exhibit Areas (approximately 900 sq. ft.) Low Complexity

2.8.2 Themes

The contractor shall work with the park to refine the following themes described in Attachment 17: HOSP Foundation Document August 2022.pdf -and- Attachment 18: HOSP Long Range Interpretive Plan 2008.pdf, and as below, into exhibit themes which shall inform the exhibit design:

1. THE HOT SPRING: These hot springs emerge naturally from the rocky hillside in a 4400-year cycle, and their waters are protected in perpetuity for public use.

2. THE AMERICAN SPA: The Hot Springs area came to be called the “American Spa” because it revolved around the federally operated Hot Springs National Park.

Government policy sought to ensure that thermal water was available to all, regardless of gender, race, ethnicity, or financial standing.

3. OUACHITA RANGE ECOSYSTEMS: The ancient Ouachita Mountains’ geology creates a geothermal system with mineral-rich waters that support a diverse ecosystem and has inspired scientific discoveries throughout its history.

4. PARK AND CITY: The creation of Hot Springs National Park as a health resort led to the birth of a city that catered to health seekers. The geothermal water and geologic features attracted many communities to the area over the centuries and gave rise to a city that catered to visitors from all walks of life seeking health and wellness.

5. EARLY PEOPLES: American Indians were first and longest on the scene. Native history goes back at least 10,000 years in the region; the Caddo and Quapaw are the park’s affiliated tribes. Reliable documentation for pre-1800s culture in the park vicinity is scarce to non-existent, except for novaculite quarries thought to have been used to gather materials to make arrowheads and tools.

6. RESOURCE PROTECTION PIONEER: Because of the perceived healing power of the thermal water, the federal government protected the springs for public use in perpetuity—an action that helped shape the national park purpose of preserving natural resources for the benefit of future generations.

2.8.3 Use Rights

The contractor shall acquire use rights and production quality copies of all third-party images and other intellectual property (IP) required to produce the graphic layouts in the exhibit as specified in Attachment 1, Exhibit Planning, Design, and Fabrication Specifications 2020, Section 17. The contractor shall budget 4% of the planning and design budget for acquisition of use rights and production quality images and other IP used in the exhibits.

This will be a not-to-exceed (NTE) contract line item (CLIN) for the acquisition of images and usage rights, not including labor. All costs associated with this work will be reimbursed on an actual cost basis. Back up information will be required with invoices requesting payment for this work.

2.8.4 Production Budget

For this project, the contractor shall design to a Production Budget between $440,000 - $460,000.

1. The Production Budget shall include:

a. All costs for purchasing, fabricating, transporting, and installing all exhibit elements as specified in Attachment 1: Exhibit Planning, Design, and Fabrication Specifications and its references.

b. Related fabrication costs: project management, shop drawings, samples, packing, shipping, and project closeout.

c. Production of all original audiovisual and electronic interactive programs.

d. Acquisition and installation of all electronic equipment, including audiovisual and accessibility equipment.

e. Acquisition and installation of all exhibit-specific lighting.

f. Production of original artwork: illustrations, maps, and photographs.

g. Production or acquisition of all custom elements: topographic maps, architectural models, custom electronic elements, exhibit lighting, mechanical and electromechanical devices.

h. Production of the Exhibit Audio Description program, including script development and hardware purchase and installation.

2. The Production Budget shall not include:

a. Demolition of current exhibits.

b. Purchase and installation of house and architectural lighting.

c. Related infrastructure improvements such as carpet, paint, and electrical wiring.

d. Non-interpretive elements in the Sales Area (e.g. furniture and fixtures).

3. PLANNING, DESIGN, FABRICATION, AND INSTALLATION SERVICES

3.1. General

The contractor shall provide all technical, professional, non-personal services, including all labor, materials, equipment, supplies, facilities, travel, management, and supervision necessary to provide HOSP with exhibit design/build services for the Hot Springs Mountain Tower. Work includes: the development of Schematic Design 1 & 2; Design Development 1, 2, & 3; Production Design;

Production Support; Pre-Fabrication and Fabrication; Shop Inspections; Building Preparation;

Installation; Primary Installation, Punch List, and Audio Description; and Closeout.

3.1.1. Specifications

The contractor shall perform all services required hereunder in accordance with this Statement of Work (SOW) and all attachments.

3.1.2. Design Considerations

In planning, designing, and fabricating exhibits for the Hot Springs Mountain Tower the contractor shall take into account as essential design considerations the following:

• life safety;

• barrier-free design;

• accessibility/universal and programmatically accessible design;

• sustainability;

• energy conservation;

• artifact conservation including daylight modulation from skylights, windows, and doors , if applicable;

• control of sound-spill from AV programs;

• security provisions,

• integration and compliance with existing architecture where relevant;

• functionality, maintenance, durability, and other lifecycle requirements; and

• exhibit lighting which shall:

o address artifact and energy conservation o address sustainability and maintenance;

o meet the functional needs of visitors in the exhibits space; and o be by default LED track lighting unless otherwise indicated by design or functional requirements and approved by the COR.

3.1.3. Codes and Standards

All exhibits shall designed in accordance with applicable codes, standards, design parameters or regulations noted in this or other sections of this contract, and in the location in which the exhibit shall be installed. In case of conflict between codes, standards, or regulations, the most stringent requirement shall apply.

1. Reference to standard specifications of any technical society, organization, or association, or to codes, manuals, or regulations of Federal or local authorities shall mean the latest standard, code manual, regulation, specification, or tentative specification adopted and published at least thirty (30) days prior to submittal of proposals, unless specifically stated otherwise.

2. Any code, standard, regulation, or specification listed below, in the attachments or otherwise referenced herein, that references the “authority having jurisdiction”, “local authority”, or “governmental authority” shall be interpreted to refer to the Contracting Officer as being this authority for purposes of interpreting/clarifying codes, standards, regulations, and specifications.

3.1.4. Post-award Conference Call

Upon award, the contractor shall participate in a project kick-off conference call to review contracting requirements and procedures with the project CO and COR.

3.2. Pre-Design

In Pre-design, the contractor shall gain a clear understanding of the project’s history, the park’s resources, and the roles of other project team members and stakeholders. Work in this phase focuses on preparing a solid foundation for all work that follows, ensuring that the project is logically structured, and its goals are understood and realistically attainable within the budget, schedule, and other specified parameters.

The contractor shall:

1. Review government furnished materials (all contract attachments).

2. The Project Manager, Exhibit Developer, and Exhibit Designer shall travel to HOSP Mountain

Tower, in Hot Springs, AR, for the post-award meeting and exhibit planning workshop. The meeting shall consist of three, 8-hour days and the contractor shall complete the following work:

a. Orientation to park experience

b. Identify and document media and object resources at park

c. Orientation to and documentation of architectural space

d. Conduct Exhibit Planning Workshop, including:

• Analyze space and propose recommendations

• Review existing planning documents

• Review and/or develop design criteria

e. Review and/or develop themes, goals, and objectives, including:

• Define target audience

• Define the desired visitor experience

• Document results of workshop

3. Identify sources for existing media resources and develop Resource Package Abstract.

4. Develop Project Brief, including:

a. Current overview of project, including updated information and understandings

b. Interpretive themes and objectives

c. Identification and analysis of all project goals in terms of their effect on the development and successful completion of the exhibit

d. Analysis of the project budget, including review and/or development of a Class C

Production Estimate

e. Analysis of the project schedule, and all other known parameters on the development and successful completion of the project.

f. Approach and solutions to programmatic accessibility including barrier-free design, as well as physical, experience-based, and content-based accessibility that are specific to the needs of this project.

3.3. Schematic Design

Work in this phase is organized into two (2) sub-phases: Schematic 1 (SD1) and Schematic 2 (SD2).

Schematic 1 includes development of several alternative schemes for organizing both the interpretive content and physical layout of the exhibits. Schematic 2 includes development of a preferred alternative. Major stories, exhibit elements, and presentation techniques are illustrated and described.

3.3.1. Schematic Design 1

During this phase, the contractor shall:

1. Conduct Content Research, including:

a. Survey repositories of relevant resources

b. Develop Resource Package Level 1

2. Develop Schematic Design 1, including three (3) schematic design exhibit alternatives:

a. Bubble diagrams that identify themes and concepts, placed in relationship to each other and to the physical space.

b. One (1) preliminary sketch for each alternative that communicates the overall design intent

c. A title for each alternative, with written descriptions of how each scheme accomplishes the established project goals, including working titles and narrative of all exhibit scenes.

d. A project-specific narrative describing proposed preliminary Universal Design and programmatic accessibility approaches, including barrier-free design, as well as physical, experience-based, and content-based accessibility, and proposed approach for audio description.

e. Class B Production Cost Estimate and life-cycle cost estimates for each alternative.

3. Present Schematic Design 1 / Conduct Design Charette:

a. The Project Manager, Exhibit Developer, and Exhibit Designer, shall travel to

HOSP Mountain Tower, in Hot Springs, AR.

b. The meeting shall consist of two (2), 8-hour days.

c. The Contractor shall prepare and present supporting materials to guide the park personnel through the evaluation of the three design concepts presented in the Schematic Design 1 design package. Contractor shall structure the design charette to gather park input and consolidate feedback about the three design options into a single Preferred Design Alternative to be further developed in future phases of design.

d. The contractor shall prepare detailed notes from the meeting summarizing park input and the Preferred Design Alternative. Notes shall be sent to the COR within two weeks of the completion of the Design Charette at the park.

4. Participate in a conference call to reconcile COR review comments and provide written documentation of all decisions made.

3.3.2. Schematic Design 2

During this phase the contractor shall:

1. Develop and submit Schematic Design 2 with Preferred Design Alternative including:

a. Written exhibit walkthrough

b. Overall design approach, including:

(i) Media style and appearance.

(ii) Revised Universal Design and programmatic accessibility approach.

(iii) Audio description narrative approach and Production Plan.

(iv) Floor plan with individual exhibit Scenes, Content Groups, and major elements identified.

(v) Overview of Electronic Programs.

(vi) Perspective view renderings that communicate design intent of each scene

(vii) When required in the individual task order, provide an animated walkthrough or physical scale model of the exhibition.

c. Resource Package Level 2, with its content integrated into exhibit walkthrough description.

d. Class B Production Estimate and revised life-cycle cost estimates for preferred alternative.

2. Present Schematic Design 2, including a walkthrough or digital white-model of the exhibit as follows:

a. The contractor shall facilitate a 2-hour virtual meeting and conference call with screen-sharing capacity to present the Schematic Design 2.

b. The Project Manager, Exhibit Developer, and Exhibit Designer shall attend.

c. The contractor shall be responsible for purchasing the licenses required to host the online meeting.

3. Participate in a conference call to reconcile COR review comments and provide written documentation of all decisions made.

3.4. Design Development

Work in this phase is organized into three (3) sub-phases: Design Development 1 (DD1), Design Development 2 (DD2), and Design Development 3 (DD3). Design Development 1 builds on the plan approved in the Schematic Design phase. Its emphasis is on confirming all major elements of the design and includes continued content planning. Design Development 2 focuses on the two-dimensional exhibit content, including the first full drafts of graphic layouts and all exhibit text. Design Development 3 focuses heavily on developing all interpretive content in detail, with continued design refinement to ensure effective presentation of the content within the exhibit.

3.4.1. Design Development 1

During this phase the contractor shall:

1. Develop and submit the following:

a. Overview with narrative description, including interpretive purpose statements and objective, for each exhibit Scene and Content Group.

b. Perspective view renderings that communicate design intent of each Scene and

Content Group.

c. Exhibit Design Drawings that shall serve as the basis for Production Design drawings in later phases.

d. Sample graphic layouts/graphic approach/typography.

e. Text Level 1.

f. Preliminary material, finish, and color selections.

g. AV Concept Treatment, and proposed program type and display format for each proposed Electronic Program.

h. Revised Audio Description Production Plan, to include proposed audio description trigger types, trigger locations, and Table of Contents main menu selections.

i. Preliminary Content Management Database including entries for the following:

• AO - accessioned objects

• CE - custom elements, including any non-accessioned objects

• EE and EP - audiovisual and digital interactive elements

• IM – images

j. Updated Universal Design and programmatic accessibility approach and solutions

k. Updated Class B Production Cost Estimate and life-cycle cost estimate.

l. Fabricator-provided preliminary Constructability Report indexed to the Class

B Production Cost Estimate, consisting of a narrative description of the exhibit design that:

• Evaluates the durability and feasibility of proposed/anticipated fabrication techniques and material selections.

• Identifies any improvements to the physical design that may reduce construction costs (ie, value engineering)

• Identifies any maintenance issues

• Identifies any overly complex designs that may require complex exhibit production and installation requirements.

2. Provide recommendations for any alterations that are needed to the facility to accommodate the new exhibition design (i.e., floor and wall treatments/colors). In order to coordinate with any exhibit area electrical upgrades, the contractor shall provide an electrical plan with the locations for electrical, conduit, and other building coordination needs; and, information regarding the electrical loads for all exhibit spaces to inform, and be coordinated with, the building renovation work.

3. Present Design Development 1 as follows:

a. The contractor shall facilitate a 2-hour virtual meeting and conference call with screen-sharing capacity to present Design Development 2.

b. The Project Manager, Exhibit Developer, and Exhibit Designer shall attend.

4. Participate in a conference call to reconcile COR review comments and provide written documentation of all decisions made.

3.4.2. Design Development 2

Design Development 2 is an iterative phase that steps back from physical design decisions and focuses heavily on developing graphic treatments and interpretive content. During this phase the contractor shall:

1. Develop and submit the following:

a. Full draft of all graphic layouts.

b. Text Level 2.

c. A first draft of the AV Program Production Treatment for each Electronic

Program.

d. Selected Exhibit Design Drawing sheets, as required to show major design changes requested at Design Development 1. The contractor shall coordinate with the COR and confirm which elements shall require additional Exhibit Design details at this phase.

2. Present Design Development 2 as follows:

b. The contractor shall facilitate a 3-hour virtual meeting and conference call with screen-sharing capacity to present Design Development 2.

c. The Project Manager, Exhibit Designer, and Exhibit Developer shall attend.

d. The contractor shall be responsible for purchasing the licenses required to host the online meeting.

3. Participate in a conference call to reconcile COR review comments and provide written documentation of all decisions made.

3.4.2. Design Development 3

During this phase the contractor shall:

1. Develop and submit the following:

a. Graphic Layouts Package, organized according to exhibit Scenes, to include:

• Overview with narrative description, including interpretive purpose statements and objective, for each exhibit Scene and Content Group.

• Perspective view renderings that accurately show the placement of graphic layouts within the three-dimensional exhibits.

• Complete graphic layouts, showing full layouts as well as enlarged sections with text and image at legible size for review.

• Text Level 3.

• Full-size prints of all graphic layouts are required at this phase. The contractor shall bring one set of full-size prints to the DD3 meeting at the park for in-person evaluation with park personnel.

b. Exhibit Design Drawings, to include:

• Floorplans and elevations of site and existing conditions.

• Plan and elevation views of each Scene/Content Group, showing exhibit structures and all interpretive content with Content Management identification key numbers, and proposed colors, materials, and finishes.

• Proposed fabrication details, methods, or performance specifications for unusual exhibit structures.

• Reflected ceiling plan and proposed lighting plan.

• Data and electrical wiring plan, including locations of floor and wall outlets, junction boxes, switches, controls, and associated electronic elements.

c. Content Management Database to include the following reports:

• Comprehensive Exhibit Plan

• AO - Accessioned Objects Schedules

• AO - Accessioned Objects Facsimile Sheets

• CE - Custom Elements Schedules

• CE - Custom Elements Facsimile Sheets

• EE - Electronic Equipment Schedules

• EP - Electronic Program Schedules

• GL - Graphic Layout Schedules

• IM - Image Schedules

• IM - Image Facsimile Sheets

• ST – Structures

• CA – Artifact Cases

d. Electronic Programs Report including:

• Updated AV Program Concept Treatments and AV Program Production Treatments for AV Programs and Digital Interactives.

• Flow charts for Electromechanical Programs.

• Electronic Equipment locations, wiring paths, circuit, and switch locations.

• Audiovisual, digital interactive, and electromechanical technical specifications.

• Updated Audio Description Production Plan, to include audio description trigger types, trigger locations, and Table of Contents segment titles and sub-menu selections.

e. Content Specialties Reference Package – a first draft including an entry for any exhibit element that requires detailed subject matter, creative, technical, and/or artistic input. See Attachment 1, Exhibit Planning, Design, and Fabrication Specifications 2020– Section 16, Content Specialties for typical categories of exhibit elements included in this Reference Package.

f. Material, finish, and color samples.

g. Updated and revised solutions for Universal Design and programmatic accessibility.

h. Updated Class B Production Cost Estimate and life- cycle cost estimate.

i. Final Constructability Report.

2. Provide updates to the DD1 recommendations for any alterations that are needed to the facility to accommodate the new exhibition (i.e., floor and wall treatments/colors), and electrical requirements (including loads).

3. Present Design Development 3 as follows:

a. The Project Manager, Exhibit Developer, Exhibit Designer shall travel to

HOSP Mountain Tower, in Hot Springs, AR.

b. The meeting shall consist of three (3), 8-hour days. The Project Manager, Exhibit Developer, and Exhibit Designer shall attend.

c. Contractor shall gather and document park feedback on the overall design package and review of full-size prints and return detailed notes to the COR within two weeks of the completion of the DD3 meeting at the park.

4. Participate in a conference call to reconcile COR review comments and provide written documentation of all decisions made.

3.5. Production Design

Work in this phase begins the major transition of work from planning and design into fabrication.

Production Design includes completion of all outstanding design and content development tasks, and the start of Pre-Fabrication tasks.

3.5.1 Production Design 1 – Design and Content Development

During this phase the contractor shall:

1. Develop and submit the following:

a. Graphic Layouts Package, organized according to exhibit Scenes, to include:

• Overview with narrative description, including interpretive purpose statements and objective, for each exhibit Scene and Content Group.

• Perspective view renderings that accurately show the placement of graphic layouts within the three-dimensional exhibits.

• Complete graphic layouts, showing full layouts as well as enlarged sections with text and image at legible size for review.

• Text Level 4

b. Exhibit Design Drawings, to include updates based on COR comments from the

DD3 phase, and the following:

• Floorplans and elevations of site and existing conditions.

• Plan and elevation views of each Scene/Content Group, showing exhibit structures and all interpretive content with Content Management identification key numbers, and proposed colors, materials, and finishes.

• Proposed fabrication details, methods, or performance specifications for unusual exhibit structures.

• Reflected ceiling plan and proposed lighting plan.

• Data and electrical wiring plan, including locations of floor and wall outlets, junction boxes, switches, controls, and associated electronic elements.

c. Content Management Database to include the following reports:

• Comprehensive Exhibit Plan

• AO - Accessioned Objects Schedules

• AO - Accessioned Objects Facsimile Sheets

• CE - Custom Elements Schedules

• CE - Custom Elements Facsimile Sheets

• EE - Electronic Equipment Schedules

• EP - Electronic Program Schedules

• GL – Graphic Layout Schedule

• IM - Image Schedules

• IM - Image Facsimile Sheets

• ST – Structures

• CA – Artifact Cases

d. Electronic Programs Report including:

• Final AV Program Concept Treatments and AV Program Production Treatments for AV programs and Digital Interactive Programs.

• Final flow charts for Electromechanical Programs.

• Detailed technical specifications and cut sheets for all audiovisual, digital interactive, and electromechanical programs and equipment.

• Audio Description Production Plan, including:

o A diagram of exhibits indicating required power sources o The types and locations…