Sol_140FF027Q0002.pdf

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SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

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ADDENDA

ADDENDA

140FF027Q0002

See Schedule See Schedule

FWS, Over SAT G/S 5275 Leesburg Pike Falls Church VA 22041

11/09/2026 0800 ES

0044052501

Joni Dutcher 571-447-8387

FOS 100.00

FOS

Joni Dutcher

541850

$34.5

10/07/2026

0011280527

ADMINISTERED BY:

FWS, Over SAT G/S

5275 Leesburg Pike

Falls Church VA 22041 USA

DELIVER TO:

FWS AK MARITIME NWR

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36. PAYMENT

COMPLETE PARTIAL FINAL

ACCEPTED,

95 STERLING HIGHWAY, SUITE 1

HOMER AK 99603-7472 US

This requirement is for the Design, Illustration, Fabrication, and installation of

Interior Exhibits at the Alaska Maritime

National Wildlife Refuge.

Contracting POC: Joni Dutcher, email:

Joni_Dutcher@ios.doi.gov

Tech: Adrienne Mcgill, email:

Adrienne_Mcgill@fws.gov, phone: (907) 299-6841

Alt POC Lora Haller, email:

Lora_Haller@ios.doi.gov, phone: (907) 290-5245

Period of Performance: 12/01/2026 to

06/30/2028

00010 Base Bid - Seabird Theater Exhibit Upgrade

Period of Performance: 09/01/2026 to

06/01/2028

00020 Additional Media (see SOW Optional Items)

(Option Line Item)

Anticipated Exercise Date 365

Period of Performance: 12/01/2026 to

06/01/2028

Note: In the event of uncontrollable

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NAME OF OFFEROR OR CONTRACTOR

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UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C)

NSN 7540-01-152-8067

140FF027Q0002

occurrences (i.e., pandemic, natural disaster, defense attack against the U.S.A., federal furlough, etc.) affecting the completion of this contract, the contractor shall only bill for services and deliverables received up to the date and time of the occurrence. Any remaining funds will be de-obligated from the contract without further claims or compensation, including Firm Fixed Price contracts.

SECTION B - SUPPLIES OR SERVICES AND PRICES

This requirement is for the Design, Illustration, Fabrication, and installation of Interior Exhibits at the Alaska Maritime National Wildlife Refuge.

Base Item: Seabird Theater Exhibit

Line Item Description Total Price

00010 Seabird Theater Exhibit (See SOW Base Bid)

Optional Item: Media

Line Item Description Total Price

00020 Additional Media (see SOW Optional Items)

(End of Section B)

SECTION C - STATEMENT OF WORK

1. Site Background and Context

The Alaska Maritime National Wildlife Refuge (AMNWR), headquartered in Homer, Alaska, was established in 1980, combining previously established refuges with additional lands when the Alaska National Interest Lands Conservation Act (ANILCA) was passed. The refuge spans the traditional homelands of the Unangax̂ people in the Aleutian and Pribilof Islands, as well as smaller parcels within the homelands of the Alutiiq/Sugpiaq, Yup'ik/Cup'ik, Iñupiat, Dena'ina, Tlingit, Haida, and Eyak peoples. Much of the refuge is federally designated Wilderness.

Unlike most visitor centers, AMNWR is not physically adjacent to the refuge it represents. The refuge consists of over 4 million acres across more than 2,500 islands, headlands, rocks, and spires, most located in the Aleutian Islands and largely inaccessible to the public. Most visitors will never set foot on refuge land, so the visitor center is the refuge's primary storytelling tool.

The visitor center (VC) is located on the Kenai Peninsula's Sterling Highway and includes both indoor and outdoor displays. It is open six days a week in summer, with reduced hours the rest of the year, and serves over 40,000 visitors annually. It is also a hub for community programming, including Alaska's largest wildlife festival, the Kachemak Bay Shorebird Festival.

The goal of this project is to increase visitor knowledge of the refuge and its resources — with an emphasis on seabirds — by upgrading the 20+ year old Seabird Theater exhibit located in the visitor center's exhibit hall. For a virtual 3D visit to the visitor center, see the link in Section 13. The Seabird Theater is the exhibit space shown in Figure 1 (Section 13).

Logistics: The visitor center is in Homer, Alaska, roughly 4+ hours' drive south of Anchorage. Anchorage has a major airport and full shipping capabilities; Homer has limited small-aircraft service and limited rental vehicle availability. Winter (October–March) can bring limited mountain-pass driving conditions, which contractors should account for in travel planning.

Shipping: Large items can be shipped via major carriers (FedEx, UPS, TOTE, etc.) or via a local freight forwarder, Kachemak Freight Solutions, which receives goods at its Washington State facility and forwards them to Homer.

2. General Requirements of the Project

This project covers the planning, design, labor, fabrication, transport, travel, and installation of a new exhibit at the AMNWR Visitor Center. Work will be coordinated through the Contracting Officer's Representative (COR) and refuge staff. The Contractor will develop an exhibit concept plan in collaboration with refuge staff as the first step in establishing an overall theme and design direction that fits the space, the setting, and the refuge's visitor objectives.

The exhibit must be designed within the current footprint of the Seabird Theater (Figure 2, Section 13) — an oval space in which the current structure leaves a significant amount of unused area behind the exhibit. The refuge wants the new design to make full use of the available footprint.

The exhibit should use low- to medium-level technology that refuge staff can maintain without specialized vendor support. In 2019, West Office Exhibition Design completed an interpretive prescription (Attachment 2, excerpted to relevant pages) that should serve as a starting point and source of inspiration. The Contractor is expected to re-envision the space based on current needs, current technology, and the requirements below — not simply implement the 2019 plan as-is.

The exhibit must be as ADA-accessible as the budget allows, incorporating tactile displays, tactile maps, audio description, and similar features. The Contractor's design team must have working knowledge of ADA and accessibility standards; the Contractor should identify, at proposal or kickoff, which team member(s) hold this expertise and how accessibility review will be incorporated into the design process (a dedicated third-party accessibility firm is not required, provided the Contractor demonstrates this competency internally).

The Contractor is responsible for all research needed to obtain reference materials for models, props, and artwork required under this task order, coordinated through the COR with site and regional office staff. All exhibit elements must be durable, maintainable, accessible, and suited to the visitor-center environment. The Contractor is responsible for completing all tasks within the fixed project budget and timeline, including designing exhibits that are achievable within that budget.

3. Definitions

Exhibit: Includes, but is not limited to, any combination of: dioramas, cabinetry, interpretive panels, kiosks, audio/visual programs and equipment, interactives, graphics, models, taxidermy, photomurals, background paintings and murals, floor treatments, ceiling treatments, multi-media programs and equipment, interactive mechanicals, sound systems, photographs, illustrations, interior and exterior signage, desks, and exhibit lighting fixtures.

R/V Tiĝlax̂: The Refuge's 122-foot research vessel (pronounced TEKH-lah, meaning "eagle" in Unangam Tunuu). It carries refuge staff and partners to remote parts of the refuge, typically with 6 crew and up to 14 passengers. During the sailing season (generally May–September) it covers 15,000–20,000 nautical miles through the Aleutian Chain and Bering Sea.

4. Project Location and Points of Contact

Alaska Maritime National Wildlife Refuge Visitor Center and Headquarters 95 Sterling Hwy Homer, AK 99603 Refuge office: (907) 302-4795 (leave a message; calls are routed to the appropriate staff member)

Contracting Officer: Joni Dutcher, joni_dutcher@ios.doi.gov, (571) 447-8387 The Contracting Officer (CO) executes the contract on behalf of the Government and is the only person authorized to change contract prices, terms, or conditions.

Contracting Officer's Representative (COR): Designated by the AMNWR Refuge Manager at time of award.

The COR meets with the Contractor as described in this SOW and provides instructions and guidance needed to complete the work, but has no authority to alter contract terms or conditions.

Refuge POC: Adrienne McGill, Visitor Services Manager, Adrienne_McGill@fws.gov, (907) 299-6841

Station POC: Lora Hollar, Visitor Center Manager, Lora_Hollar@fws.gov, (907) 290-5245

5. Pre-Solicitation Site Visit

During the open bidding period, the refuge will schedule an in-person site visit for prospective contractors, recognizing that travel time, seasonal timing, and cost may make attendance difficult for some bidders. A virtual visit/meeting option will also be offered for those unable to attend in person. The Contracting Officer will provide scheduling details for both the in-person and virtual options once the solicitation is open. See Section L Site Visit.

mailto:Karen_Ceballos@fws.gov mailto:josie_finley@fws.gov

6. Scope of Work by Phase

Phase I: Fall–Winter 2026 — Kickoff and Discovery

Post-Award Meeting The Contractor will meet with key FWS project team members to:

• Discuss the planning process, timeline, and deliverables for the exhibit upgrade.

• Develop a prioritized list of interpretive themes, goals, and objectives for the film and exhibit.

• Tour the facility (virtually or in person) to understand exhibit flow, current infrastructure, and what must remain (e.g., fuse boxes, power outlets, scaffolding) versus what can be removed or upgraded.

• Review all available government-furnished information and materials.

The Contractor is responsible for writing meeting notes summarizing discussions, decisions, and action items, and providing them to the COR within one calendar week of each meeting.

Deliverables: Scheduled site visit; meeting notes.

On-Site Design Workshop Coordinated with the COR and refuge staff, the Contractor will host a workshop with field staff and partners to explain its design process and begin developing exhibit and film themes. The Contractor's lead designer(s) must attend in person in Homer, AK (hybrid attendance for others is acceptable).

The goal is for the design team to become familiar with the refuge, its habitats, and the requirements of this SOW in order to establish conceptual designs. The Contractor will document findings and confirm project goals, constraints, assumptions, and risks.

See Attachment 2 (2019 West Office Exhibition Design plan) for initial ideas.

Deliverable: Workshop meeting notes, delivered within 2 weeks of workshop completion.

Phase II: Winter 2026–Early Spring 2027 — Concept Design (30%)

The Contractor will analyze the information gathered in Phase I and develop a 30% concept design plan including:

• A detailed project timeline

• Initial graphic style direction and material concepts

• A conceptual layout plan fitting the space, setting, and refuge needs

• Film interpretive themes and key messages, with suggested footage

• Suggested filming locations (with refuge input) — noting that the R/V Tiĝlax̂ sailing schedule is finalized in late winter/early spring and will constrain access to many refuge islands

• An AV conceptual plan, including removal of obsolete AV equipment

• An exhibit design plan emphasizing seabirds and consistent with existing visitor center themes

• A conceptual space-use plan, including seating and access to electrical panels

• Confirmation that proposed tasks and designs fit within the fixed budget

Deliverables: 30% Concept Design Package; detailed project timeline; space-use plan; film themes/messages/proposed locations; AV conceptual plan; exhibit design plan.

Phase II Review: The refuge team will review the 30% plan and provide written comments.

Phase III: Spring 2027 — Concept Design (60%) and Filming Plan (90%)

The Contractor will incorporate Phase II feedback and develop:

• A 60% concept design plan, including scaled exhibit drawings and layouts, draft interpretive text and graphic layouts at legible size, draft translations (if required), preliminary material/finish/color selections, and identified fabrication methods and hardware

• A 90% filming plan, including R/V Tiĝlax̂ filming times and locations (subject to change due to weather, logistics, and filming opportunities) and required permitting/permissions

Target completion: Before March 30, 2027, ahead of the refuge's busy spring season. If schedule pressures from earlier phases make this date impractical, the Contractor should flag the risk to the COR as early as possible so the overall project timeline can be adjusted.

Deliverables: 60% design concept plan; 90% filming plan; updated schedule and cost estimate.

Phase III Review: The refuge team will review and provide written comments.

Phase IV: Summer 2027 — Final Design (90–100%) and Final Film Plan (90–100%)

The Contractor will complete all design work necessary for fabrication and installation, including:

• Final exhibit drawings suitable for fabrication

• Camera-ready artwork and production-ready files

• Final interpretive text and translations (if required)

• Material, finish, and color samples for approval

• Completion of all on-refuge filming and compilation of media for the film

Deliverables: 90% and 100% final design submittals; final cost estimate; final compilation of film media.

Phase IV Review: The refuge team will review and provide written comments.

Phase V: Fall 2027–Spring 2028 (must be complete by March 31, 2028) — Production and Installation

The Contractor will fabricate and install all approved exhibit elements, including:

• Editing footage into a 3–5 minute HD film, with 30%, 60%, and 90% drafts submitted for refuge review

• Interior-grade, high-use, fade-resistant materials appropriate for an indoor, non-sunlit exhibit space

• High-density color printing with durable edge treatments

• Security hardware and mounting systems

• A one-year full replacement warranty on all products and workmanship, covering normal wear and tear

• Removal and installation of Seabird Theater AV equipment: non-proprietary, low-to-medium complexity technology that any qualified technician can service or upgrade in the future

• Movable (non-fixed) seating in the theater, with a battery- or otherwise non-hardwired-powered option for base lighting to support use in a darkened room

Deliverables:

• Demolition and removal of the existing exhibit and AV equipment, preserving existing wildlife models for refuge reuse wherever possible (items to keep will be identified during the site tour and in priority order, recognizing not all may survive demolition intact)

• Fabrication and installation of the updated exhibit, using the full available footprint

• A 3–5 minute HD film for the exhibit

• A media kit of 4K video clips and at least 75 high-resolution still photos

• A final walk-through at project completion

Phase V Review: The refuge team will conduct the final walk-through, review operations manuals, and request any needed clarification before closing out the contract.

Production Considerations

The Government anticipates production will represent 65–75% of total contract price.

Production includes:

• Purchasing, fabricating, transporting, and installing all exhibit elements specified in the base contract

• Fabrication-related costs: project management, shop drawings, samples, packing, shipping, and closeout

• Production of all original AV and electronic interactive programs

• Acquisition and installation of electronic equipment and exhibit-specific lighting

• Production of original artwork (illustrations, maps, video, photography), including perpetual use rights

• Production or acquisition of custom elements (natural history models, taxidermy, reproduction furnishings, topographic/architectural models, sculpted or cast figures, custom electronics, AV equipment, mechanical/electromechanical devices)

• Production or acquisition of accessible seating

• Production of the Exhibit Audio Description program, including script development and hardware

• Any other items necessary for the project

Production excludes:

• Demolition of the current exhibit

• Purchase and installation of house/architectural (building) lighting

• Any other items outside the scope defined above

Note: Digital drawings of the existing space are available to the Contractor upon request.

Shop Inspections

If the COR deems it necessary, the Contractor shall facilitate inspection of exhibit elements in progress. At least one inspection is required, with a second optional inspection at the COR's discretion based on project needs.

Inspections may be conducted virtually at the COR's option; if an in-person inspection is required, contractor facility-visit travel costs for the COR are a Government expense and are not charged to the contract unless otherwise negotiated.

Preliminary Shop Inspection (at 40% completion, date set in consultation with the COR):

• Primary exhibit structures without final finishes

• Full-sized, unlaminated graphic proofs of any layouts flagged for revision in the prior graphic sample review

• Preliminary, in-progress versions of all modeled elements

• The COR will identify any additional elements to review no later than the Phase III design submission

Final Shop Inspection (date set in consultation with the COR):

• All exhibit units configured, to the greatest extent possible, in a footprint similar to the installation site

• All custom elements, electronic programs, and equipment demonstrated fully functional per design intent

• All units with built-in lighting, electrical, mechanical, or electronic components connected to power and demonstrated functional

• A documented shop inspection correction list, with all items corrected before shipping to the installation site

• The Pre-Installation meeting, conducted while on-site for this inspection

Installation

The Contractor shall furnish all materials and labor to transport, unload, and install the exhibit, and shall:

• Install the exhibit, panels, and fabricated pieces on-site; the CO or COR may be present to review progress and resolve installation issues

• Review site access requirements for construction equipment

• Provide as-built drawings for installation in the existing structure

• Return all reference materials (photographs, artwork sources, etc.) to the Service or original rights holder;

all original artwork becomes Service property at completion

• Supply its own mechanized equipment, power tools, and installation equipment

• Remove and properly dispose of all installation waste, and leave the worksite clean

• Repair any damage to the work area incurred during performance, consistent with FAR 52.237-2

(Protection of Government Buildings, Equipment, and Vegetation)

• Issue a one-year full replacement warranty on products and workmanship for normal wear and tear

• Handle exhibit lighting fixtures and accessories, complete connections to existing electrical junctions, install exhibit lighting on-site, and perform final placement/aiming of both building and exhibit lighting after installation

• Conduct a walk-through inspection with refuge staff and provide operational training

Final Deliverables:

• As-built drawings

• Installation completion documentation

• Signed releases, licenses, and agreements for all talent and other works created

• Unlimited worldwide use rights for all original elements first produced by the Contractor, per

Government requirements

• Production- or print-quality photographs of the completed exhibit, for the Maintenance Manual and for

Service/Contractor portfolio use

• A maintenance kit with specialized keys, tools, and maintenance supplies

• A draft Maintenance Manual (electronic PDF) including: task order information; product list and catalog cuts; warranties; color/finish samples; as-built lighting and exhibit plans/drawings; final graphic layout files with all revisions; maintenance instructions (cleaning, repair, handling); operation instructions (access, electrical, mechanical); high-resolution scans of produced artwork/photography; production-quality photos of the installed exhibit

• An Audiovisual Operations and Maintenance Manual including: systems block diagrams and overview descriptions; operating instructions (access, startup/shutdown, seasonal programming, adjustments, troubleshooting); maintenance instructions (intervals, service contracts); as-built wiring diagrams; final program files with all revisions and an AV completion report per program; manufacturer manuals/warranties; and an Audio Description manual covering AD trigger placement within exhibits, maintenance/replacement schedules for AD hardware and listening equipment, the locations and coverage of any Wi-Fi access points used to stream synchronized audio-description content to visitors' devices, and cut-sheets/specifications for all AD hardware and accessories

If Contractor-provided materials prove defective, the Contractor will provide a corrective remedy within 7 calendar days of notice. After 7 calendar days, the Government may have the work performed at the Contractor's expense.

Building Prep Site Visit

A separate building-prep site visit is required under this task order, scheduled in consultation with the COR. The visitor center will remain open to the public during exhibit installation. The Contractor shall:

• Travel to AMNWR in Homer, AK, for one 8-hour site visit day

• Verify whether exhibits approved for production require adjustments ahead of installation

• Document any changes or updates to the installation site that affect the as-designed exhibits

• Prepare a plan to minimize disruption to building operations during installation

7. Exhibit Elements (Base Bid) and Optional Line Items

Base Bid

Seabird Theater Exhibit Upgrade

• Design, fabrication, and installation of an updated Seabird Theater Exhibit Area

• Reflects wildlife found on the refuge, with an emphasis on seabirds

• Enables visitors — including those with physical and cognitive disabilities — to interact with elements in multiple ways

• Interactive elements should engage sight, hearing, smell, and touch where feasible

• Concept drawings in Attachment 1 may be used as a starting point

• ADA compliant

• Proper removal of the existing exhibit, except for elements the COR/refuge requests to retain; retained items will be identified during the site tour, with the understanding that demolition may prevent some models from being kept or preserved undamaged, prioritized accordingly

Seabird Theater Film

• Outline, film, edit, and deliver a 3–5 minute film emphasizing the seabirds of AMNWR

• Access to remote islands for filming will be facilitated via the R/V Tiĝlax̂

• Additional locations not requiring the R/V Tiĝlax̂ (e.g., St. Paul Island, St. Lazaria Island, the Chiswell

Islands) should be coordinated independently if selected for filming

• Film must include closed captioning

Optional Line Items

• Additional Film: A second 3–5 minute HD film for FWS use, under the same parameters as the base film.

• Presenter Mode: An AV configuration allowing AMNWR staff to use the theater for presentations, with easy toggling between presentation mode and the regularly scheduled film.

• Interactive Video Component: A visitor-facing video interactive (e.g., a location-based feature letting visitors "travel" to different refuge sites to learn about seabirds there), meeting all accessibility requirements.

• Surround Sound: A surround sound option for the film and AV system, fully integrated into all produced films, with the ability to switch to non-surround playback for content not mixed for surround.

8. Design and Production Requirements

Interpretive Theme and Text Development: Developed by the Contractor in close collaboration with the COR and Service staff, who will provide biological, cultural, and local knowledge; the Contractor is responsible for additional historical/natural history research. Text should be concise, reader-friendly, active/expressive, and technically accurate, working with artwork to create a unified interpretive message.

Concept Plans: Four sets of design drawings submitted for review/approval at 30%, 60%, 90%, and 100% completion, including buildable scaled plans, material specifications, color identification, and hardware specifications.

Design Parameters:

• Maximize flexibility and adaptability of the space

• Complement, not duplicate, other visitor experiences at the site

• Incorporate Universal Design and accessibility guidelines

• Limit sound spill and address spatial acoustics

• Favor interactive, low-tech solutions and limited AV programs requiring minimal maintenance

• Include multi-sensory interactive elements (sight, smell, hearing, touch) where feasible

• Limit or avoid display of original artifacts

• Incorporate sustainable, energy-efficient lighting

• Incorporate accessible seating

Graphics and Layout: The Contractor develops all graphics and layout, including sourcing graphic elements, video, and photography. The Contractor is responsible for photo/video research and acquisition sufficient to support the design and film. Final design files and associated assets will be provided to the COR.

The Contractor will provide final camera-ready artwork (including high-resolution scans of photos/illustrations) ready for fabrication output, and a media kit of 4K video clips and at least 75 final, uncompressed TIFF stills (minimum 300 ppi, 6720 px on the long dimension) for Service and Alaska Region use across websites and social media platforms. The refuge will co-review a larger catalog of clips/photos to select the final kit. All images/clips will be credited "Photographer Name / Contractor / USFWS." The Contractor retains copyright but grants the Service an unlimited, perpetual license to the high-resolution images for public use across Service digital and print media; the Service may share with partners at its discretion, with proper credit. As with all publicly distributed media, USFWS cannot control further downstream sharing or redistribution beyond its official platforms.

Note on the finished media kit vs. raw production assets: All photography, video, and other visual/audio materials produced under this contract — whether raw footage, intermediate files, or finished cuts — become Service property upon acceptance, consistent with the Use Rights provision in Section 12. The curated deliverable described above (4K clips and 75+ finished stills) is the primary working media kit provided directly to the refuge for its ongoing use; it does not limit the Service's ownership of the broader body of raw and produced material generated during the project, which the Contractor shall also make available upon request.

All artwork and illustrations must be aesthetically pleasing and biologically accurate. The Contractor must submit illustrator samples for approval before work begins.

Use of AI-Generated Content: The Contractor shall disclose to the COR any use of AI-generated or AI-assisted content (images, animation, narration, text, or video) proposed for use in the exhibit or film, identifying which elements were AI-generated or AI-assisted. The Service generally prefers original photography, videography, illustration, and narration over AI-generated alternatives, and reserves the right to require replacement of AI-generated content with original work at its discretion.

Fabrication:

• Interior-grade materials designed to withstand heavy use

• Materials, stains, paints, and metal elements submitted to the COR for review/approval

• Interpretive panels made of a durable, all-weather-rated substrate appropriate to an indoor, non-sunlit setting, selected for long-term durability under heavy visitor use

• Edge treatments to prevent wear

• Threaded inserts with security bolts on panels where required

• A 10-year minimum product guarantee requested for interpretive signage

Exhibit Structures, Cabinetry, and Casework: The Contractor shall provide adequate personnel and facilities to fabricate all required structures and elements. The Contractor's PM shall ensure staff safety and quality of fabricated elements, and shall facilitate reviews throughout fabrication. All structures, cabinetry, and casework shall meet the highest applicable safety, environmental, and quality standards, per base contract Attachment 1 (Exhibit Planning, Design, and Fabrication Specifications) and Attachment 3 (Exhibit Conservation Guidelines).

Codes and Standards: All work shall comply with applicable codes, standards, and regulations; the most stringent requirement governs in case of conflict. References to codes/standards mean the latest version adopted and published at least 30 days before proposal submission, unless stated otherwise. Where a code or standard references an "authority having jurisdiction," that authority is the Contracting Officer for purposes of this contract.

Electronic Programs and Equipment: All new electronic programs (EP) and equipment (EE) shall comply with the Rehabilitation Act's Information and Communication Standards (see Section508.gov). In the absence of an FWS-specific equivalent, the Contractor shall follow the National Park Service Standard Specifications for the Production and Installation of Electronic Programs (see https://www.nps.gov/dscw/dstandards.htm) as the applicable reference standard, per base contract Attachment 6. Equipment and software shall be carefully coordinated for effective presentation, with equipment compatibility treated as a critical design element. The Contractor is responsible for testing all electronic equipment and for successful installation of all electronic programs, including government-provided components.

Electronic Program production process:

1. Pre-Production: Submit a Film Plan and script/narrative/storyboard/conceptual design, including a list of sources required, for review and approval (draft and revised draft minimum).

2. Production: Research, procure, and obtain all content (images, footage, artwork, music, sound effects, talent). Submit proposed stock audio/video/imagery to the COR for approval.

o Work-in-Progress Review I: Sufficient structure/content to evaluate approach validity and identify needed changes.

o Interpretive Text: Incorporate, rewrite, or write/edit original text as needed.

o Scripts: Required for any specified video/audio, unless provided by refuge staff.

o Fully Executed Section: One fully functioning representative section (multiple sections if the program has many distinct parts) submitted for approval.

o Graphics: A list of proposed graphics, beyond those in the executed section, submitted for approval.

o Animations: Storyboards, layouts, modeling, and movement samples submitted for review before final animation execution; per the AI disclosure requirement above, any AI-generated or AI-assisted animation elements must be flagged.

3. Post-Production:

o Rough Cuts: Submitted with a corresponding revised script; multiple rounds as needed until COR approval. Conceptual animation designs submitted electronically if applicable.

o License Agreements: A narrative or spreadsheet accounting for copyright sources of all AV elements (images, footage, artwork, graphics, animation, music, sound effects, interviews), including public domain, purchased stock, and government-furnished materials, submitted before final production. Restricted materials require submitted license agreements; agreements not meeting task order requirements will be returned for revision. If rights cannot be secured, the Contractor shall replace the element unless the CO grants a written deviation.

o Release Forms: Scanned Service Release Forms for talent and scanned license agreements/contracts for copyrighted or restricted material, submitted by email concurrent with the final fine cut.

o Music Samples: At least three samples from professional composers or library sources, matched to the film's tone/mood/style/pacing, unless otherwise specified.

o Narrator Samples: At least four samples per voice role, submitted electronically for selection.

o On-Screen Text: Samples of proposed font/design for lower-thirds, credits, other on-screen text, and SDH subtitle font/placement.

o Fine Cuts: Submitted with edit script, approved music, sound effects, best-available archival images/footage, draft motion graphics/animation, and on-screen text/graphics (excluding credits);

revised until ready for online edit.

o Online Edit, Sound Design/Mix, and Color Correction: Final program version submitted for review/approval.

4. Accessibility: Submit Audio Description (AD) and SDH scripts for approval; submit a transcript of each sound clip used in audio programs for Deaf/Hard of Hearing visitors; for programs without audio, submit a proposed icon or text notice for approval, placed on-screen or near the program monitor.

5. Final Deliverable: All elements submitted to the COR per base contract requirements, including a digital version of each final electronic program.

9. Accessibility Requirements

Interpretive media shall follow the latest Programmatic Accessibility Guidelines for National Park Service Interpretive Media (used here as the applicable federal accessibility reference), which combine best practices with NPS/DOI directives and federal law, including the Architectural Barriers Act, Sections 504 and 508 of the Rehabilitation Act, and the 21st Century Communications and Video Accessibility Act.

Where design decisions create particular accessibility challenges (e.g., artifacts behind glass), the Contractor shall document the accessibility solution in detail. See the NPS Programmatic Guidelines for disability-specific requirements.

Audiovisual Accessibility:

• Audio-only programs: Require hearing assist (sound wands with volume control, or FM transmitter/receiver) and synced captions on a monitor.

• Silent video programs: Require descriptive audio (via headset jack, sound wand, or Wi-Fi streaming through the Exhibit Audio Description Tour app) and an on-screen caption or adjacent label noting the video is silent. Headset-jack delivery requires a label with the raised Audio Description symbol and headset icon.

• Audiovisual programs: Require descriptive audio, hearing assist, and captions, using any of the delivery methods above.

• Navigation buttons: Touch-screen interfaces require external control buttons for visitors with limited mobility.

10. Review and Approval Process

• Design packages submitted for review at 30%, 60%, 90%, and 100% completion.

• A minimum of three drafts of each exhibit's text and graphic layout, prior to final, provided to the COR for Service review.

• Prior to fabrication (at 95% pre-final or before 100% final submission), a hard-copy print of all panel layouts sent to both the Project Lead and the station point of contact.

• The Service will have a minimum two-week review period at each major milestone.

• The Contractor shall incorporate all approved comments before proceeding.

• Submittals delivered via overnight service (unless otherwise specified) at least 7 calendar days before scheduled presentation of material; electronic submittals delivered on the same 7-day timeline. Microsoft Office submittals must be provided in accessible, 508-compliant format.

• Approved submittals: Contractor incorporates all required changes into future submittals.

• Rejected submittals: The COR notifies the Contractor in writing with reasons for rejection (incomplete or unacceptable submittal); the Contractor revises and resubmits within the COR's specified timeline.

11. Copies and Deliveries

• 1 electronic PDF copy of each document submittal

• 2 copies of graphic prints and material samples

• 1 physical model of samples, mock-ups, and prototypes

• 1 digital soundtrack for any audio produced

• 1 digital file for any audiovisual program produced

• 2 DVDs of all films produced

• 1 digital media package

12. Quality Control, Government-Furnished Property, and Use Rights

Quality Control: The Contractor provides quality control to ensure all project work meets requirements and that all required modifications are implemented. The Contractor's PM performs routine inspections of in-house and subcontracted work and oversees quality throughout all phases. Non-compliant work is corrected before COR inspection or review.

Government-Furnished Property: The Contractor shall receive, inspect, and inventory any government-furnished materials, routing them appropriately within its organization. The PM shall notify the COR by email within 7 days if furnished materials are unsatisfactory for their intended purpose, and within 3 business days if materials are lost or damaged. The Contractor is responsible for security and protection of government-furnished property while in its possession, and shall return all such property to the COR upon acceptance of the work.

Government-Furnished Support:

• Pertinent drawings and technical design details of the site and sample structures

• Content experts for biological and cultural topics, including species identification assistance for

Contractor-selected photographs/illustrations

• Ship time on the R/V Tiĝlax̂ for filming in remote refuge locations in Summer 2027

Use Rights: All original illustrations, photos, images (including video), and graphic layouts produced under this contract become the exclusive property of the Service, even if stored at the Contractor's facility for production convenience (see also the media-kit clarification in Section 8).

The Contractor shall acquire use rights and production-quality copies of all third-party images and other IP needed for the exhibit graphics, per base contract Attachment 1 (Exhibit Planning, Design, and Fabrication Specifications). The Government maintains a catalog of historic and natural imagery and other IP that the Contractor shall evaluate for use before sourcing new third-party material. The Contractor shall budget for acquiring rights to approximately 40% of the images/IP used in the exhibit from third-party sources (the remainder assumed sourced from the Government catalog or Contractor-produced original work).

Costs for third-party image/IP acquisition and usage rights (excluding labor) will be a not-to-exceed (NTE) contract line item (CLIN), reimbursed on an actual, documented cost basis. Invoices requesting payment under this CLIN must include supporting documentation (receipts, license agreements, or vendor invoices) for each cost claimed.

13. Additional Reference Information

Refuge website: https://www.fws.gov/refuge/alaska-maritime

Digital films currently playing in the visitor center:

• Journey of the Tiĝlax̂ — https://www.youtube.com/watch?v=oxsub-4N-vY

• Islands of Life — https://www.youtube.com/watch?v=ERZuh3aawnk

Virtual 3D visit to the visitor center: https://alaskausfws.medium.com/virtual-alaska-9ea5ac19fe34 (Figure 1, exhibit space image, is drawn from this virtual tour.)

Figure 1: Image of exhibit space from the Virtual Visit which is at https://alaskausfws.medium.com/virtual-alaska-9ea5ac19fe34 https://alaskausfws.medium.com/virtual-alaska-9ea5ac19fe34 https://alaskausfws.medium.com/virtual-alaska-9ea5ac19fe34

Figure 2: Estimated current Seabird Theater footprint, 109" [dimension as noted in original figure]. Orange star indicates access to the space behind the exhibit; blue star indicates an electrical panel that must remain accessible.

Attachments referenced in this SOW:

• Attachment 1 – Exhibit Planning, Design, and Fabrication Specifications (includes concept drawings for this exhibit)

• Attachment 2 – 2019 West Office Exhibition Design Interpretive Prescription (excerpted)

• Attachment 3 – Exhibit Conservation Guidelines

• Attachment 4 – National Park Service Standard Specifications for the Production and Installation of

Electronic Programs

(End of Section C)

SECTION D – PACKAGING OR MARKING

N/A

(End of Section D)

SECTION E – INSPECTION AND ACCEPTANCE

(End of Section E)

SECTION F – DELIVERIES OR PERFORMANCE

PERIOD OF PERFORMANCE

Schedule From Time of Award (aligned with the phased Scope of Work in Section C.6)

Milestone Target Timing Description Phase I – Kickoff and Discovery Fall–Winter 2026 Post-award meeting; on-site design workshop; workshop meeting notes delivered within 2 weeks of workshop completion

Phase II – Concept Design (30%)

Winter 2026–Early Spring 2027

30% Concept Design Package, detailed project timeline, space-use plan, film themes/messages/proposed locations, AV conceptual plan, exhibit design plan submitted; Phase II Review (minimum 2-week Government review)

Phase III – Concept Design (60%) and Filming Plan (90%)

Spring 2027; target completion before March 30, 2027

60% concept design plan (scaled drawings, draft interpretive text/graphics, draft translations if required, preliminary materials/finishes/hardware) and 90% filming plan (R/V Tiĝlax̂ filming times/locations, permitting) submitted; updated schedule and cost estimate; Phase III Review

Phase IV – Final Design (90–100%) and Final Film Plan (90–100%)

Summer 2027

Final exhibit drawings suitable for fabrication, camera-ready artwork, final interpretive text/translations, material/finish/color samples, completion of on-refuge filming and media compilation; 90% and 100% final design submittals; final cost estimate; Phase IV Review

Phase V – Production and Installation

Fall 2027–Spring 2028;

must be complete by March 31, 2028

Demolition/removal of existing exhibit and AV equipment (preserving items identified for reuse); fabrication and installation of updated exhibit; 30%/60%/90% film drafts and final 3–5 minute HD film; media kit (4K clips and 75+ high-resolution stills); final walk-through; Phase V Review (final walk-through, operations manuals review, contract closeout)

Date production files transferred to the USFWS End of contract —

Date completed End of period of performance Contract completed

Note: If schedule pressures in earlier phases make the March 30, 2027 target for Phase III impractical, the Contractor shall flag the risk to the COR as early as possible so the overall project timeline can be adjusted, consistent with Section C.6, Phase III.

The following clause is incorporated by reference:

FAR 52.242-15 STOP WORK ORDER AUG 1989

(End of Section F)

SECTION G – CONTRACT ADMINISTRATION DATA

The following local clauses are provided in full text:

CONTRACTOR PERFORMANCE ASSESSMENT REPORTING SYSTEM (DECEMBER 2015)

1) FAR 42.1502 directs all Federal agencies to collect past performance information on contracts. The Department of the Interior (DOI) has implemented the Contractor Performance Assessment Reporting System (CPARS) to comply with this regulation. One or more past performance evaluations will be conducted in order to record your contract performance as required by FAR 42.15.

2) The past performance evaluation process is a totally paperless process using CPARS. CPARS is a web-based system that allows for electronic processing of the performance evaluation report. Once the report is processed, it is available in the Past Performance Information Retrieval System (PPIRS) for Government use in evaluating past performance as part of a source selection action.

3) We request that you furnish the Contracting Officer (CO) with the name, position title, phone number, and email address for each person designated to have access to your firm's past performance evaluation(s) for the contract no later than 30 days after award. Each person granted access will have the ability to provide comments in the Contractor portion of the report and state whether or not the Contractor agrees with the evaluation, before returning the report to the Assessing Official (AO). Information in the report must be protected as source selection sensitive information not releasable to the public.

4) When your Contractor Representative(s) are registered in CPARS, they will receive an automatically generated email with detailed login instructions. Further details, systems requirements, and training information for CPARS is available at https://www.cpars.gov/.

5) Within 60 days after the end of a performance period, the AO will complete an interim or final past performance evaluation, and the report will be accessible at https://www.cpars.gov/.

a) Contractor Representatives may then provide comments in response to the evaluation, or return the evaluation without comment.

b) Your comments should focus on objective facts in the AO's narrative and should provide your views on the causes and ramifications of the assessed performance.

c) All information provided should be reviewed for accuracy prior to submission.

d) If you elect not to provide comments, please acknowledge receipt of the evaluation by indicating "No comment" in the space provided, and then selecting “Accept the Ratings and Close the Evaluation”.

e) Your response is due within 60 calendar days after receipt of the CPAR. On day 15, the evaluation will become available in PPIRS-RC marked as “Pending” with or without comments and whether or not it has been closed.

f) If you do not sign and submit the CPAR within 60 days, it will automatically be returned to the Government and will be annotated: "The report was delivered/received by the contractor on (date). The contractor neither signed nor offered comment in response to this assessment."

6) The following guidelines apply concerning your use of the past performance evaluation:

a) Protect the evaluation as source selection information. After review, transmit the evaluation by completing and submitting the form through CPARS. If for some reason you are unable to view and/or submit the form through CPARS, contact the CO for instructions.

b) Strictly control access to the evaluation within your organization. Ensure the evaluation is never released to persons or entities outside of your control.

c) Prohibit the use of or reference to evaluation data for advertising, promotional material, pre-award surveys, responsibility determinations, production readiness reviews, or other similar purposes.

7) If you wish to discuss a past performance evaluation, you should request a meeting in writing to the CO no later than seven days following your receipt of the evaluation. The meeting will be held in person or via telephone or other means during your 60-day review period.

https://www.cpars.gov/

8) A copy of the completed past performance evaluation will be available in CPARS for your viewing and for Government use supporting source selection actions after it has been finalized.

(End of clause)

ELECTRONIC INVOICING AND PAYMENT REQUIREMENTS – INVOICE PROCESSING

PLATFORM (IPP) (FEB 2021)

Payment requests must be submitted…